HIK VISION ECI-T24F Series User manual

Network Turret Camera
ECI-T24Fx
Quick Start Guide

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QSG ECI-T24Fx 041018NA 2
Manual Illustrations and Features
Grap ics (screen s ots, product pictures, etc.) in t is document are for illustrative purposes
only. Your actual product may differ in appearance. Your product mig t not support all
features discussed in t is document.
Hikvision USA Inc., 18639 Railroad St., City of Industry, CA 91748, USA • Hikvision Canada,
4848 rue Levy, Saint Laurent, Quebec, Canada, H4R 2P1
Telep one: [phone] • Toll Free in USA: [phone] • E-Mail:
sales.usa@ ikvision.com • www. ikvision.com
COPYRIGHT ©2017-2018 Hangz ou Hikvision Digital Tec nology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among ot ers, wordings, pictures, grap s are t e
properties of Hangz ou Hikvision Digital Tec nology Co., Ltd. or its subsidiaries ( ereinafter
referred to be “Hikvision”). T is user manual ( ereinafter referred to be “t e Manual”)
cannot be reproduced, c anged, translated, or distributed, partially or w olly, by any
means, wit out t e prior written permission of Hikvision. Unless ot erwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied,
regarding to t e Manual.
About t is Manual
T is Manual is applicable to t e ECI-T24Fx Network Turret Camera.
T e Manual includes instructions for using and managing t e product. Pictures, c arts,
images and all ot er information ereinafter are for description and explanation only. T e
information contained in t e Manual is subject to c ange, wit out notice, due to firmware
updates or ot er reasons. Please find t e latest version in t e company website
(ttp://overseas. ikvision.com/en/).
Please use t is user manual under t e guidance of professionals.
Trademarks Acknowledgement
and ot er Hikvision trademarks and logos are t e properties of Hikvision
in various jurisdictions. Ot er trademarks and logos mentioned below are t e properties of
t eir respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS,” WITH ALL FAULTS
AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG
OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF
DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF
HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

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SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT
THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention t at c anges or modification not expressly approved by t e party
responsible for compliance could void t e user’s aut ority to operate t e equipment.
FCC Compliance: T is equipment as been tested and found to comply wit t e limits for a
Class B digital device, pursuant to part 15 of t e FCC Rules. T ese limits are designed to
provide reasonable protection against armful interference in a residential installation. T is
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance wit t e instructions, may cause armful interference to radio
communications. However, t ere is no guarantee t at interference will not occur in a
particular installation. If t is equipment does cause armful interference to radio or
television reception, w ic can be determined by turning t e equipment off and on, t e
user is encouraged to try to correct t e interference by one or more of t e following
measures:
˗Reorient or relocate t e receiving antenna.
˗Increase t e separation between t e equipment and receiver.
˗Connect t e equipment into an outlet on a circuit different from t at to w ic t e
receiver is connected.
˗Consult t e dealer or an experienced radio/TV tec nician for elp
FCC Conditions
T is device complies wit part 15 of t e FCC Rules. Operation is subject to t e following two
conditions:
1. T is device may not cause armful interference.
2. T is device must accept any interference received, including interference t at may
cause undesired operation.
EU Conformity Statement
T is product and, if applicable, t e supplied accessories too are marked wit
“CE” and comply t erefore wit t e applicable armonized European
standards listed under t e EMC Directive 2014/30/EU, t e RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked wit t is symbol cannot be
disposed of as unsorted municipal waste in t e European Union. For proper
recycling, return t is product to your local supplier upon t e purc ase of
equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclet is.info
2006/66/EC (battery directive): T is product contains a battery t at cannot be
disposed of as unsorted municipal waste in t e European Union. See t e
product documentation for specific battery information. T e battery is marked

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wit t is symbol, w ic may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return t e battery to your supplier or to a designated
collection point. For more information see: www.recyclet is.info
Industry Canada ICES-003 Compliance
T is device meets t e CAN ICES-3 (B)/NMB-3(B) standards requirements.
Safety Instruction
T ese instructions are intended to ensure t at user can use t e product correctly to avoid
danger or property loss.
T e precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or deat may occur if any of t e warnings are neglected.
Cautions: Injury or equipment damage may occur if any of t e cautions are neglected.
Warnings
● Proper configuration of all passwords and ot er security settings is t e responsibility of
t e installer and/or end-user.
● In t e use of t e product, you must be in strict compliance wit t e electrical safety
regulations of t e nation and region. Please refer to tec nical specifications for detailed
information.
● Input voltage s ould meet bot t e SELV (Safety Extra Low Voltage) and t e Limited
Power Source wit 12 VDC according to t e IEC60950-1 standard. Please refer to
tec nical specifications for detailed information.
● Do not connect several devices to one power adapter as adapter overload may cause
over- eating or a fire azard.
● Please make sure t at t e plug is firmly connected to t e power socket. W en t e
product is mounted on wall or ceiling, t e device s all be firmly fixed.
● If smoke, odor or noise rise from t e device, turn off t e power at once and unplug t e
power cable, and t en please contact t e service center.
Cautions
● Make sure t e power supply voltage is correct before using t e camera.
● Do not drop t e camera or subject it to p ysical s ock.
Warnings Follow
t ese safeguards to
prevent serious
injury or deat .
Cautions Follow t ese
precautions to prevent
potential injury or
material damage.

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● Do not touc sensor modules wit fingers. If cleaning is necessary, use clean clot wit
a bit of et anol and wipe it gently. If t e camera will not be used for an extended period,
please replace t e lens cap to protect t e sensor from dirt.
● Do not aim t e camera at t e sun or extra brig t places. Blooming or smearing may
occur ot erwise (w ic is not a malfunction), and affect t e endurance of sensor at t e
same time.
● T e sensor may be burned out by a laser beam, so w en any laser equipment is in using,
make sure t at t e surface of sensor will not be exposed to t e laser beam.
● Do not place t e camera in extremely ot, cold (t e operating temperature s all be -10°
to 40° C), dusty or damp locations, and do not expose it to ig electromagnetic
radiation.
● To avoid eat accumulation, good ventilation is required for operating environment.
● Keep t e camera away from liquid w ile in use.
● W ile in delivery, t e camera s all be packed in its original packing, or packing of t e
same texture.
● Regular part replacement: a few parts (e.g. electrolytic capacitor) of t e equipment
s all be replaced regularly according to t eir average enduring time. T e average time
varies because of differences between operating environment and using istory, so
regular c ecking is recommended for all t e users. Please contact wit your dealer for
more details.
● Improper use or replacement of t e battery may result in azard of explosion. Replace
wit t e same or equivalent type only. Dispose of used batteries according to t e
instructions provided by t e battery manufacturer.
● If t e product does not work properly, please contact your dealer or t e nearest service
center. Never attempt to disassemble t e camera yourself. (We s all not assume any
responsibility for problems caused by unaut orized repair or maintenance.)

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Table of Contents
1 Appearance Description ...................................................................................... 7
2 Installation .......................................................................................................... 7
3 Network Camera LAN Configuration .................................................................. 10
3.1 Wiring ........................................................................................................ 10
3.2 Activate t e Camera .................................................................................. 10
3.3 Activation via Web Browser ....................................................................... 10
3.4 Activation via SADP Software .................................................................... 11
3.5 Modify t e IP Address ............................................................................... 12
4 Access via Web Browser .................................................................................... 13
5 Hik-Connect ....................................................................................................... 14
Enable Hik-Connect for Use wit Cameras ................................................ 14 5.1
Enable Hik-Connect Service via SADP Software ......................................... 14 5.2
Enable Hik-Connect via a Web Browser ............................................ 15 5.2.1
Add Camera to Hik-Connect ...................................................................... 16 5.3
Initialize t e Memory Card ........................................................................ 17 5.4

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1Appearance Description
T is turret camera appearance is s own as t e figures below.
1
2
3
5
4
Figure 1-1 Turret Camera Overview
Type Description Table 1-1
No. Description
1 Enclosure
2 Camera Body
3 Mounting Base
4 Power Cord
5 Network Cable
Note:
For cameras t at support power over Et ernet (PoE), t e power is passed along wit data
on Et ernet cabling. A switc t at supports t e PoE function is required.
2Installation
Make sure of the following before you start:
● T e device included in t e package is in good condition and all required parts are
included.
● T e standard power supply is 12 VDC or PoE (802.3af), and must be consistent wit
camera requirements.
● Equipment is powered-off during installation.
● T e installation environment is correct.
● T e wall is strong enoug to wit stand four times t e weig t of t e camera and bracket.
● T ere are no reflective surfaces too close to t e camera lens. T e IR lig t from t e
camera may reflect back into t e lens and cause reflection.

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Note:
Four camera types ave t e same installation met od. We will use t e III/IV turret camera
as an example to illustrate t e installation.
Before You Start:
Bot wall and ceiling mounting are suitable for t e turret camera. Ceiling mounting will be
used as an example for t is section, and can be used as a reference for wall mounting.
Steps:
1. Paste t e drill template (supplied) to t e desired mounting position on t e ceiling.
2. Drill t e screw oles and t e cable ole in t e ceiling according to t e drill template.
Note:
Drill t e cable ole if using t e ceiling outlet to route t e cable.
Φ85 mm
(3.35
"
)
Φ110 mm
(4.33
"
)
3
-Φ4.2 mm
(0.17
"
)
Screw Hole
Φ20 mm
(0.79
"
)
Figure 2-1 T e Drill Template
3. Disassemble t e camera.
1). Rotate t e camera to align t e notc wit one of t e marks.
2). Pry t e mounting base wit a flat object (e.g., a coin) to remove it from t e camera
body.
Figure 2-2 Disassemble t e Camera
4. Attac t e mounting base to t e ceiling wit t e supplied screws.
Notes:
 T e supplied screw package contains bot self-tapping screws and expansion bolts.
 If t e ceiling is made of cement, expansion bolts are required to fix t e camera. If t e
ceiling is made of wood, self-tapping screws are required.

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Figure 2-3 Fix t e Mounting Base
5. Route t e cables t roug t e cable ole or side opening.
6. Install t e camera body back to t e mounting base.
Figure 2-4 Install t e Camera Body
7. Connect t e power cord and network cable.
8. Power t e camera on, and set t e network configuration (for details, refer to 3 Network
Camera LAN Configuration and 4 Access via Web Browser) to c eck w et er t e image is
at an optimum angle. If not, adjust t e surveillance angle.
Figure 2-5Adjust Surveillance Angle
1). Hold t e camera body and rotate t e enclosure to adjust t e pan angle [0° to 360°].
2). Move t e camera body up and down to adjust t e tilt angle [0° to 75°].
3). Rotate t e camera body to adjust t e rotation angle [0° to 360°].

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3Network Camera LAN Configuration
Note:
T e use of products wit internet access carries in erent security risks. In order to avoid
network attacks and information leakage, strengt en your own network protection.
If t e product does not work properly, contact your dealer or t e nearest service center for
elp.
3.1 Wiring
Connect t e camera to t e network as follows:
Network Cable
or
Network Camera
Computer
Connect Directly Figure 3-1
Network Cable
Network Cable
or
or
Network Camera Computer
Connect via a Switc or a Router Figure 3-2
3.2 Activate t e Camera
Activate t e camera by setting a strong password. Activation via web browser, activation via
SADP, and activation via client software are supported. Activation via SADP software and
web browser will be used as examples to introduce camera activation.
Note:
Refer to t e Network Camera User Manual for activation via client software.
3.3 Activation via Web Browser
Steps:
1. Power t e camera on. Connect t e camera to your computer or t e switc /router t at
your computer connects to.
2. Input t e IP address into t e address bar of t e Web browser, and press Enter to enter
t e activation interface.
Notes:
 T e camera’s default IP address is 192.168.1.64.
 T e computer and t e camera s ould belong to t e same subnet.
 For cameras t at ave DHCP enabled by default, use t e SADP software to searc for t e
IP address.

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Activation Interface (Web) Figure 3-3
3. Create and input a password.
STRONG PASSWORD RECOMMENDED – We highly recommend creating a strong
assword of your own choosing (using a minimum of eight characters, including
u er case letters, lower case letters, numbers, and s ecial characters) in order to
increase the security of your roduct. We recommend regularly resetting your
assword on a weekly or monthly basis, es ecially in high security systems.
4. Confirm t e password.
5. Click OK to save t e password and enter t e live view interface.
3.4 Activation via SADP Software
SADP software is used for detecting online devices, activating cameras, and resetting
passwords.
SADP can be obtained from t e supplied disk or t e official website, and installed by
following t e prompts.
Follow t e steps to activate t e camera.
Steps:
1. Run SADP to searc for online devices.
2. C eck t e device status from t e device list, and select t e inactive device.

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Select inactive device.
Input and confirm
password.
SADP Interface Figure 3-4
Note:
SADP supports batc camera activations. Refer to t e SADP user manual for furt er details.
3. Create, input, and confirm t e password.
STRONG PASSWORD RECOMMENDED – We highly recommend creating a strong
assword of your own choosing (using a minimum of eight characters, including
u er case letters, lower case letters, numbers, and s ecial characters) in order to
increase the security of your roduct. We recommend regularly resetting your
assword on a weekly or monthly basis, es ecially in high security systems.
Note:
You can enable t e Hik-Connect service for t e device during activation. Refer to C apter
5.1 for detailed information.
4. Click Activate to start activation.
You can c eck w et er t e activation is complete in t e popup window. If activation failed,
make sure t at t e password meets t e requirements, and try again.
3.5 Modify t e IP Address
Purpose:
To view and configure t e camera via LAN (Local Area Network), you need to connect t e
network camera in t e same subnet as your PC.
Use t e SADP software or client software to searc and c ange t e IP address of t e device.
IP Address modification via SADP software will be used as an example.
In order to modify t e IP address via client software, refer to t e user manual of t e client
software.
Steps:
1. Run SADP.
2. Select an active device.
3. C ange t e device IP address to t e same subnet as your computer by eit er modifying
t e IP address manually, or by c ecking t e Enable DHCP c eckbox.

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Modify t e IP Address Figure 3-5
Note:
Hik-Connect can be enabled during activation. Refer to C apter 5.1 for detailed information.
4. Input t e admin password and click Modify to complete IP address modification.
SADP supports batc IP address modification. Refer to t e SADP user manual for details.
4Access via Web Browser
System Requirement:
Operating System: Microsoft Windows XP SP1 and above
CPU: 2.0 GHz or greater
RAM: 1 Gb or greater
Display: 1024×768 resolution or ig er
Web Browser: Internet Explorer 8.0 or ig er, Apple Safari 5.0.2 or ig er, Mozilla Firefox
5.0 or ig er, and Google C rome 18 or ig er
Steps:
1. Open t e Web browser.
2. In t e browser address bar, input t e IP address of t e network camera, and press t e
Enter key to enter t e login interface.
Note:
T e default IP address is 192.168.1.64. It is suggested t at you c ange t e IP address to t e
same subnet as your computer.

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3. Input t e user name and password.
T e admin user s ould configure t e device accounts and user/operator permissions
properly. Delete t e unnecessary accounts and user/operator permissions.
Note:
T e device IP address gets locked if t e admin user performs 7 failed password attempts (5
attempts for t e user/operator).
4. Click Login.
Login Interface Figure 4-1
5. Install t e plug-in before viewing t e live video and managing t e camera. Follow t e
installation prompts to install t e plug-in.
Note:
You may ave to close t e web browser to complete plug-in installation.
Download Plug-in Figure 4-2
6. Reopen t e Web browser after plug-in installation and repeat steps 2 to 4 in order to
login.
Note:
For furt er configuration instructions, please refer to t e network camera user manual.
5Hik-Connect
Purpose:
Hik-Connect is a mobile application to view live camera images, receive alarm notifications,
etc.
Enable Hik-Connect for Use wit Cameras 5.1
Purpose:
Enable Hik-Connect s ould on your camera before using t e service.
You can enable t e service eit er via SADP software or a Web browser.
Enable Hik-Connect Service via SADP Software 5.2
Steps:
1. C eck t e Enable Hik-Connect c eckbox:

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1). For t e “Activate t e Device” page t at appears during camera activation, refer to
C apter 3.2.2.
2). For t e “Modify Network Parameters” page t at appears w ile modifying t e IP
address, refer to C apter 3.3.
2. Create or c ange t e verification code.
Verification Code Setting (SADP) Figure 5-1
Note:
T e verification code is required w en adding t e camera to Hik-Connect.
3. Click and read t e “Terms of Service” and “Privacy Policy.”
4. Confirm t e settings.
Enable Hik-Connect via a Web Browser 5.2.1
Before You Start:
Activate t e camera before enabling t e service. Refer to C apter 3.2. for more information.
Steps:
1. Access t e camera via t e Web browser. Refer to C apter 4.
2. Enter t e platform access configuration interface, as follows: Configuration > Network >
Advanced Settings > Platform Access.

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Platform Access Configuration (Web) Figure 5-2
3. Set t e Platform Access Mode to Hik-Connect.
4. C eck t e Enable c eckbox.
5. Click and read t e “Terms of Service” and “Privacy Policy” in t e pop-up window.
6. Create or c ange t e verification code for t e camera.
Note:
A verification code is required w en you add t e camera to Hik-Connect.
7. Save t e settings.
Add Camera to Hik-Connect 5.3
Before You Start:
Enable Hik-Connect on t e camera before adding it to your Hik-Connect account. See
C apter 5.1.
Steps:
1. Use a network cable to connect camera to a router if t e camera does not support
Wi-Fi.
Figure 5-3 Connect a Router
Note:
After t e camera connects to t e network, wait one minute before using t e camera wit
Hik-Connect.
2. Add t e camera to t e Hik-Connect app:
•If Accessing t e Camera t roug an NVR: Tap “+” on t e upper-rig t corner and scan
t e QR code t at appears in t e NVR interface.

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•If Accessing t e Camera t roug a Web Browser: Tap t e icon and type in t e
camera’s serial number.
3. Input your camera’s verification code.
Note:
T e required verification code is created or c anged w en you enable Hik-Connect on your
camera.
Forgotten verification codes can be recovered in t e Platform Access configuration page via
t e web browser.
4. Follow prompts to set up t e network connection and add t e camera to your
Hik-Connect account.
Note:
For detailed information, refer to t e Hik-Connect user manual.
Initialize t e Memory Card 5.4
Note:
T e microSD memory card is not included wit t e camera and must be purc ased
separately.
Steps:
1. C eck t e status of t e memory card by tapping on t e Storage Status in t e Device
Settings interface.
2. If t e memory card status displays as Uninitialized, tap to initialize it. T e status will
t en c ange to Normal. You can t en start recording any event-triggered video in t e
camera suc as motion detection-generated videos.

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