HIK VISION Ultra Series User manual

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Network Box Camera
Quick Start Guide

Network Box Camera·Quick Start Guide
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Quick Start Guide
© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights
reserved.
About this Manual
The Manual includes instructions for using and managing the
Product. Pictures, charts, images and all other information
hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without
notice, due to firmware updates or other reasons. Please find the
latest version of this Manual at the Hikvision website
(http://www.hikvision.com/).
Please use this Manual with the guidance and assistance of
professionals trained in supporting the Product.
Trademarks
and other Hikvision's trademarks and logos are
the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of
their respective owners.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS
MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL,

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CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF
SYSTEMS, OR LOSS OF DOCUMENTATION, WHETHER BASED ON
BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR
INHERENT SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY
RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE
OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF
REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL
APPLICABLE LAWS, AND YOU ARE SOLELY RESPONSIBLE FOR
ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD
PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF PUBLICITY,
INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR
ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR
PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL
WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY

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NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN
SUPPORT OF HUMAN RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE
APPLICABLE LAW, THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly
approved by the party responsible for compliance could void the
user's authority to operate the equipment.
FCC compliance: This equipment has been tested and found to
comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help

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FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied
accessories too are marked with "CE" and comply
therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked
with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper
recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at
designated collection points. For more information see:
www.recyclethis.info.
2006/66/EC (battery directive): This product
contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union.
See the product documentation for specific battery
information. The battery is marked with this symbol,
which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your

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supplier or to a designated collection point. For more information
see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards
requirements.
Safety Instruction
These instructions are intended to ensure that user can use the
product correctly to avoid danger or property loss.
The precaution measure is divided into "Warnings" and "Cautions"
Warnings: Serious injury or death may occur if any of the warnings
are neglected.
Cautions: Injury or equipment damage may occur if any of the
cautions are neglected.
Warnings
●Proper configuration of all passwords and other security
settings is the responsibility of the installer and/or end-user.
Warnings
Cautions
Warnings Follow these
safeguards to prevent
serious injury or death.
Cautions Follow these
precautions to prevent
potential injury or material
damage.

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●In the use of the product, you must be in strict compliance with
the electrical safety regulations of the nation and region. Please
refer to technical specifications for detailed information.
●The power source should meet limited power source or PS2
requirements according to IEC 60950-1 or IEC 62368-1 standard.
Refer to the appropriate documentation for detailed
information.
●Do not connect several devices to one power adapter as
adapter overload may cause over-heating or a fire hazard.
●Please make sure that the plug is firmly connected to the power
socket. When the product is mounted on wall or ceiling, the
device shall be firmly fixed.
●If smoke, odor or noise rise from the device, turn off the power
at once and unplug the power cable, and then please contact
the service center.
Cautions
● CAUTION: Hot parts! Burned fingers when handling the parts.
Wait one-half hour after switching off before
handling parts. This sticker is to indicate that the
marked item can be hot and should not be
touched without taking care. For device with this sticker, this
device is intended for installation in a restricted access location,
access can only be gained by service persons or by users who
have been instructed about the reasons for the restrictions

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applied to the location and about any precautions that shall be
taken.
●Make sure the power supply voltage is correct before using the
camera.
●Do not drop the camera or subject it to physical shock.
●Do not touch sensor modules with fingers. If cleaning is
necessary, use clean cloth with a bit of ethanol and wipe it
gently. If the camera will not be used for an extended period,
please replace the lens cap to protect the sensor from dirt.
●Do not aim the camera at the sun or extra bright places.
Blooming or smearing may occur otherwise (which is not a
malfunction), and affect the endurance of sensor at the same
time.
●The sensor may be burned out by a laser beam, so when any
laser equipment is in using, make sure that the surface of
sensor will not be exposed to the laser beam.
●Do not place the camera in extremely hot, cold (the operating
temperature shall be -30 °C to +60 °C (-22 °F to 140 °F)), dusty
or damp locations, and do not expose it to high electromagnetic
radiation.
●To avoid heat accumulation, good ventilation is required for
operating environment.
●Keep the camera away from liquid while in use.
●While in delivery, the camera shall be packed in its original
packing, or packing of the same texture.

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●Regular part replacement: a few parts (e.g. electrolytic
capacitor) of the equipment shall be replaced regularly
according to their average enduring time. The average time
varies because of differences between operating environment
and using history, so regular checking is recommended for all
the users. Please contact with your dealer for more details.
●This equipment is not suitable for use in locations where
children are likely to be present.
●CAUTION: Risk of explosion if the battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions
ATTENTION: IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST
REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE
AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS
●Improper replacement of the battery with an incorrect type
may defeat a safeguard (for example, in the case of some
lithium battery types).
●Do not dispose of the battery into fire or a hot oven, or
mechanically crush or cut the battery, which may result in an
explosion.
●Do not leave the battery in an extremely high temperature
surrounding environment, which may result in an explosion or
the leakage of flammable liquid or gas.
●Do not subject the battery to extremely low air pressure, which
may result in an explosion or the leakage of flammable liquid or
gas.

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●If the product does not work properly, please contact your
dealer or the nearest service center. Never attempt to
disassemble the camera yourself. (We shall not assume any
responsibility for problems caused by unauthorized repair or
maintenance.)

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Table of Contents
1 Appearance Description ............................................................... 11
2 Installation.................................................................................... 14
2.1 Memory Card Installation.............................................. 14
2.2 Lens Installation ............................................................ 15
2.3 Camera Mounting ......................................................... 16
2.3.1 Pendant Mounting ............................................. 17
2.3.2 Wall Mounting.................................................... 18
2.4 Mounting with Housing................................................. 20
2.4.1 Mounting Type I Housing.................................... 20
2.4.2 Mounting Type II Housing................................... 25
2.5 Zoom and Focus Adjustment......................................... 30
3 Activate and Access Network Camera .......................................... 32

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1Appearance Description
The overview of the box camera is shown below:
1
2
3
4
Overview
Description
No.
Description
No.
Description
1
Lens mount
2
Auto-iris interface
3
Power indicator
4
¼-20 UNC screw hole
The interfaces on the real panel are described as follows. The actual
interfaces may vary with the device model.

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Rear Panel Interface Description
Item
Description
Item
Description
VIDEO
OUT/CVBS
Analog video
output interface
RS-485
D+ or D- connect
to 485
AUDIO IN
Audio input
interface
AUDIO
OUT
Audio output
interface
ALARM IN
Alarm input
interface,
IN1 and GND1,
IN2 and GND2
are two pairs of
alarm inputs
ALARM
OUT
Alarm output
interface,
1A and 1B, 2A and
2B, 3A and 3B are
three pairs of
alarm outputs
SFP
Optical interface
LAN(PoE)
Network interface,
PoE supported
RESET
One-key reset
button
ABF
Auto back focus
adjusting knob
DC 12V, AC
24V
Power input
DC12V,
GND
/DC
12V_OUT
Power output
interface
Grounding
MicroSD
SD
Memory card slot
Insert the memory
card for local
storage

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DEBUG
Debugging
interface
Note:
Power indicator: red stands for starting and blue for working.
To reset the camera default parameters, you need to press and
hold the RESET button and power on the camera. After the power
on of the camera, you must still press and hold the Reset button
for about 10 seconds.
ABF is supported by certain camera models.

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2Installation
Before you start:
●Make sure the device in the package is in good condition and all
the assembly parts are included.
●The standard power supply is 12 VDC or 24 VAC or PoE, please
make sure your power supply matches with your camera.
●Make sure all the related equipment is power-off during the
installation.
●Check the specification of the products for the installation
environment.
●Make sure that the wall is strong enough to withstand four
times the weight of the camera and the bracket.
For the camera that supports IR, you are required to pay attention to
the following precautions to prevent IR reflection:
●Make sure that there is no reflective surface too close to the
camera lens. The IR light from the camera may reflect back into
the lens causing reflection.
2.1 Memory Card Installation
Only certain camera models support memory card installation. The
actual device appearance may vary with the model. The following
takes a model as an example to illustrate the installation steps.
Steps:
1. Insert the memory card to memory card slot on the rear panel of
the camera.

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2. (Optional) If you want to unmount the memory card, push to get it
ejected.
Memory
Card
Memory Card Installation
2.2 Lens Installation
The actual device appearance may vary with the model. The
following takes a model as an example to illustrate the installation
steps.
Before you start:
The lens shown below is only for demonstration.

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Lens Installation
Steps:
1. Fit the lens (not supplied) to the camera and rotate it to get it
tightened.
Notes:
Install the adapter ring to the lens interface if a C-mount lens is
used.
A manual-iris lens can be directly installed to the camera
without plugging the power cable of the auto-iris to the
auto-iris interface.
2. Plug the auto-iris cable to the auto-iris interface.
2.3 Camera Mounting
The actual device appearance may vary with the model. The
following takes a model as an example to illustrate the installation
steps.

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2.3.1 Pendant Mounting
Before you start:
Pendant mount is not included in package. If you adopt this
mounting style, you need to prepare a mounting bracket in advance.
The shown pendant mount is for demonstration.
Steps:
1. Install the pendant mount to the ceiling with the supplied screws.
Nut
Install the Mount
2. Screw the camera to pendant mount and tighten the nut.
3. Adjust surveillance angle

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Adjusting
Knob
Adjust Surveillance Angle
1). Loosen the adjusting knob.
2). Hold the camera body to adjust panning and tilting position.
3). Tighten the knob after adjustment.
4. Adjust zoom and focus level. Refer to Section 2.5.
2.3.2 Wall Mounting
Before you start:
Wall mount is not included in package. If you adopt this mounting
style, you need to prepare a mounting bracket in advance. The
shown wall mount is for demonstration.
Steps:
1. Separate the pedestal from the wall mount.

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Pedestal
Separate Pedestal
2. Fix the pedestal to camera body.
Fix Pedestal to Camera
3. Install the wall mount to wall.
4. Install the pedestal together with the camera back to wall mount.
Install Camera to Wall Mount
5. Adjust the surveillance angle.
1). Loosen tilt adjusting screw. Tighten the screw after adjusting.
2). Loosen pan adjusting screw. Tighten the screw after adjusting.