HIK VISION DS-2TP21B-6AVFW User manual

Thermographic Handheld Camera
User Manual

User Manual of Thermographic Handheld Camera
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© 2020 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts,
images and all other information hereinafter are for description and explanation only.
The information contained in the Manual is subject to change, without notice, due to
firmware updates or other reasons. Please find the latest version of this Manual at the
Hikvision website (http://www.hikvision.com/).
Please use this Manual with the guidance and assistance of professionals trained in
supporting the Product.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective
owners.
LEGAL DISCLAIMER
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE
PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”. HIKVISION MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF
DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF
THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT
SECURITY RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER-ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY
RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.

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YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND
YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE
APPLICABLE LAW. ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A
MANNER THAT DOES NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING
WITHOUT LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR
DATA PROTECTION AND OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT
FOR ANY PROHIBITED END-USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF
WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR PRODUCTION OF CHEMICAL
OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR
EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS
ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW,
THE LATER PREVAILS.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

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This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked
with "CE" and comply therefore with the applicable harmonized European
standards listed under the EMC Directive 2014/30/EU, the RoHS Directive
2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more
information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is
marked with this symbol, which may include lettering to indicate cadmium (Cd), lead
(Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause
undesired operation of the device.

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Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radioexempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si
le brouillage est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé
pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et
son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse
pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le
radiateur et votre corps.
Symbol Convention
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.
Safety Instructions

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These instructions are intended to ensure that user can use the product correctly to
avoid danger or property loss.
Laws and Regulations
●Use of the product must be in strict compliance with the local electrical safety
regulations.
Transportation and Storage
●Keep the device in original or similar packaging while transporting it.
●Keep all wrappers after unpacking them for future use. In case of any failure
occurred, you need to return the device to the factory with the original wrapper.
Transportation without the original wrapper may result in damage on the device
and the company shall not take any responsibilities.
●Do not drop the product or subject it to physical shock. Keep the device away from
magnetic interference.
Power Supply
●Please use the power adapter, which is provided by normal company. Input voltage
should meet the Limited Power Source (5 VDC, 2A) according to the IEC61010-1
standard. Please refer to technical specifications for detailed information.
●Make sure the plug is properly connected to the power socket.
●DO NOT connect multiple devices to one power adapter, to avoid over-heating or
fire hazards caused by overload.
Battery
●Improper use or replacement of the battery may result in explosion hazard. Replace
with the same or equivalent type only. Dispose of used batteries in conformance
with the instructions provided by the battery manufacturer.
●Do not charge other battery types with the supplied charger. Confirm there is no
flammable material within 2 m of the charger during charging.
●For long-term storage of the battery, make sure it is fully charged every half year to
ensure the battery quality. Otherwise, damage may occur.
●DO NOT place the battery near heating or fire source. Avoid direct sunlight.
●DO NOT swallow the battery to avoid chemical burns.
●DO NOT place the battery in the reach of children.
Maintenance
●Clean the lens with soft and dry cloth or wiping paper to avoid scratching it.
●Wipe the device gently with a clean cloth and a small quantity of ethanol, if

User Manual of Thermographic Handheld Camera
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necessary.
●If the product does not work properly, please contact your dealer or the nearest
service center. We shall not assume any responsibility for problems caused by
unauthorized repair or maintenance.
●A few device components (e.g., electrolytic capacitor) require regular replacement.
The average lifespan varies, so periodic checking is recommended. Contact your
dealer for details.
Using Environment
●DO NOT expose the device to extremely hot, cold, dusty, corrosive, saline-alkali, or
damp environments. Make sure the running environment meets the requirement of
the device. The operating temperature shall be -10 °C to 50 °C (14 °F to 122 °F), and
the operating humidity shall be 90% or less.
●This device can only be safely used in the region below 2000 meters above the sea
level.
●Avoid equipment installation on vibratory surface or places subject to shock (neglect
may cause equipment damage).
●Do not aim the lens at the sun or any other bright light.
Emergency
●If smoke, odor, or noise arises from the device, immediately turn off the power,
unplug the power cable, and contact the service center.
Manufacture Address
No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China
Hangzhou Hikvision Digital Technology Co.,Ltd
User Manual of Electrical Version
Scan the QR code to view the user manual on your mobile phone. Note that mobile
data charges may apply if Wi-Fi is unavailable.

User Manual of Thermographic Handheld Camera
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User Manual of Thermographic Handheld Camera
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Table of Contents
1Overview ..............................................................................................1
1.1 Device Description ..................................................................................... 1
1.2 Main Functions......................................................................................... 1
1.3 Appearance............................................................................................... 3
2Preparation...........................................................................................4
2.1 Charge Device ........................................................................................... 4
2.1.1 Charge Device via Cable Interface.......................................................... 4
2.1.2 (Optional) Charge Device via Charging Base............................................ 4
2.2 Power On/Off ............................................................................................ 7
2.2.1 Set Auto Power-off Duration................................................................. 7
2.3 Operation Methods.................................................................................... 7
2.4 Menu Description ...................................................................................... 8
3Display Settings.....................................................................................9
3.1 Focus Lens ................................................................................................ 9
3.2 Set Screen Brightness ............................................................................... 10
3.3 Set Display Mode ..................................................................................... 10
3.4 Set Palettes ..............................................................................................11
3.5 Adjust Digital Zoom.................................................................................. 12
3.6 Display Device Status ............................................................................... 12
3.7 Display Date and Time.............................................................................. 13
4Temperature Measurement .................................................................13
4.1 Set Thermography Parameters .................................................................. 13
4.1.1 Set Units........................................................................................... 15
4.2 Set Temperature Difference/Range ............................................................ 15
4.3 Set Thermography Rule ............................................................................ 16
4.3.1 Set Point Rule.................................................................................... 17
4.3.2 Set Line Rule ..................................................................................... 17
4.3.3 Set Frame Rule .................................................................................. 18
4.3.4 Delete Rules...................................................................................... 19
4.4 Set Black Body Temperature Calibration ..................................................... 19
4.4.1 Auto Calibration ................................................................................ 19
4.4.2 Manual Calibration ............................................................................ 20
4.5 Set Temperature Alarm............................................................................. 21
5Picture and Video ...............................................................................22
5.1 Capture Picture ....................................................................................... 22
5.2 Record Video........................................................................................... 24
5.3 View Recorded Files................................................................................. 24
5.4 Export Files ............................................................................................. 25
6Connect Bluetooth ..............................................................................26

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7Hik-Thermal APP Connection ...............................................................26
7.1 Connect via Wi-Fi .................................................................................... 26
7.2 Connect via Hot Spot................................................................................ 27
8Maintenance.......................................................................................28
8.1 View Device Information .......................................................................... 28
8.2 Upgrade Device ....................................................................................... 28
8.3 Restore Device......................................................................................... 29
9Appendix ............................................................................................29
9.1 Common Material Emissivity Reference ..................................................... 29
9.2 Device Command..................................................................................... 30
9.3 Device Communication Matrix .................................................................. 30
9.4 Frequently Asked Questions (FAQ)............................................................. 31

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1Overview
1.1 Device Description
The thermographic handheld camera is a device with both optical
images and thermal images. It can realize thermography, video
recording, snapshot capturing, alarm. It can connect to Wi-Fi, hotspot,
and Bluetooth. The built-in high-sensitivity IR detector and
high-performance sensor detect the variation of temperature and
measure the real-time temperature.
The picture-in-picture technique of the thermography camera and the
fusion of optical view and thermal view enhances the details of the
images display. It supports multiple palettes and alarm types. When the
detected temperature in the scene does not match with the alarm rules,
the device alarms by color of the palette mode automatically. It helps to
find the risky part and lower your property loss. The device supports
Wi-Fi connection, live view, recording, and capturing, etc.
The device is easy to use, and adopts ergonomic design. It is widely
applied to substations, electricity prevention detection of companies,
and reconnaissance survey of construction field.
1.2 Main Functions
Thermography
Device detects the real-time temperature, and displays it on the screen.
Storage
Device is equipped with memory module to store videos, snapshots,
and important data.
Fusion
Device can display fusion of thermal view and optical view.
Palette and Alarm

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Device supports multiple palettes, and you can set the palette mode
according to the alarm function.
Client Software Connection
You can connect the device with Hik-Thermal APP via Wi-Fi or hot spot
to view live view, capture, and recording, etc. on your phone.
You can connect the device with iVMS-4800 to analyze the
thermography pictures captured by devices.
Bluetooth
Device can be connected to headset via Bluetooth, and you can hear
the sound in the recording or capture.
Digital Zoom
Device supports 1×, 2×, and 4× digital zoom.

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1.3 Appearance
Touch Screen
LED Indicator Audio
Loudspeaker
ON/OFF
Laser
(Reserved)
Lens Sheet
Back
Navigation
Cable
Interface
SD Card Slot
LED Light
(Reserved)
Lens Cover
Laser
(Reserved)
Optical
Lens
Battery
Focus Knob
Thermal
Lens
Tripod
Interface
Trigger
Component
Function
Laser Button
Reserved.
Navigation
Button
Menu Button:
- Press ▽, △, ▷, and ◁to select parameters.
- Press OK to confirm.
Non-Menu Button:
- Reserved.
- Hold ▽to realize digital zoom.
Lens Sheet
Button
Covers the lens to perform the correction.
Back Button
Exits the menu or return to previous menu.
Focus Knob
Adjusts lens focal length. Refer to 3.1 Focus Lens.

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Component
Function
Trigger
Pulls the trigger to record videos or capture
snapshots.
Cable Interface
Connects the device to your PC via cable to export
files.
2Preparation
2.1 Charge Device
2.1.1 Charge Device via Cable Interface
Before you start:
Please make sure the battery is installed before charging.
Steps:
1. Open the top cover of the device.
2. Connect the interface and the power adaptor with Type-C cable.
Type-C Interface
2.1.2 (Optional) Charge Device via Charging Base
Before you start:
You need to purchase charging base.

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Battery
Steps:
1. Hold the device, and press both battery lock catches of the device. See
figure below.
Battery Lock Catch Handheld Camera
Battery Base
2. Hold the lock catches, and draw the battery base to take out the
battery. See figure below.

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3. Insert the battery into the charging base. See figure below.
You can see the charging status via the pilot lamp on the charging
base.
Charging
Base
Battery
Side View
Front View
4. When the battery is fully charged, draw the battery from the charging
base.
5. Align the ribbed piece on battery with the notch of the device, and
insert battery into the device. See figure below.
Ribbed Piece

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2.2 Power On/Off
Power On
Remove the lens cover, and hold the button for over three seconds
to turn on the device. You can observe the target when the interface of
the device is stable.
It may take at least 30 s until the device is ready for using when you
power on it.
Power Off
When the monocular is turned on, hold the button for three
seconds to power off the device.
2.2.1 Set Auto Power-off Duration
Go to Local Settings ( ) > Device Settings > Auto Power-off Duration
Settings to set the automatic shutdown time for device as required.
2.3 Operation Methods
The device supports both touchscreen control and button control.
Touchscreen control
Tap on the screen to configure the device.

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Button control
Press the navigation buttons to configure the device.
- Press the △, ▽, ▷, and ◁to move the cursor up/down/right/left.
- Press OK to confirm.
2.4 Menu Description
In the observation interface, tap the screen or press OK to show the
menu bar. See figure below.

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Min. Temperature
Display
Max.
Temperature
Display
Center
Temperature
Display
Status Icons
Real-time
Temperature
Temperature
Scale
Menu Icons
3Display Settings
3.1 Focus Lens
Before you start:
Adjust the lens focal length properly before any other configuration, or
it may affect the image display and temperature accuracy.
Steps:
1. Power on the device.
2. Aim the device lens to the appropriate scene.

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3. Adjust the focus knob clockwise or anticlockwise. See figure below.
FAR NEAR
DO NOT touch the lens to avoid affecting the display effect.
3.2 Set Screen Brightness
Go to Local Settings ( )> Device Settings > Display Brightness
to set the screen brightness. It can be set as Low, Medium, or
High.
3.3 Set Display Mode
Purpose:
You can set the thermal/optical view of the device. Thermal,
Fusion, PIP, and Optical are selectable.
Steps:
1. Select the Thermal/Optical Settings ( ) from the main
menu.