HiTi Digital P750L User manual

HiTi P750L
users manual
www.hiti.com
V_0.1

PREFACE
English
HiTi P750L user manual
CONTENTS
Chapter 1. Important Safety Instruction
Environments ··················································································································
Handling Instruction ··········································································································
Handling Instruction for Consumable and Printed Output ··························································
Chapter 2. Installing and Set Up
Unpacking and checking the accessories ··············································································
Parts Name and Function···································································································
Connecting Power Cord·····································································································
Connecting USB Cable ·····································································································
Opening the Front Cover ···································································································
Loading Ribbon················································································································
Loading Paper·················································································································
Loading Paper tray ···········································································································
Transporting the Printer ·····································································································
Chapter 3. Operation Panel
Operation Panel ···············································································································
LCD Display ····················································································································
User Set Up Mode ············································································································
Chapter 4. Routine Maintenance
Cleaning of Thermal Head and Roller····················································································
Cleaning of Outer Cabinet ··································································································
Cleaning of Filter ··············································································································
Chapter 5. Error Handling
Error Message and Corrective Action ···················································································
Failure Symptoms ············································································································
Paper Jam ······················································································································
Power Supply Interrupted during Printing ··············································································
When the ribbon is snapped ·······························································································
Chapter 6. After-sales Service
Specification ···················································································································
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Regulatory compliance statements

Regulatory compliance statements
American Users
FCC Part 15
For a Class A digital device or peripheral, the instructions furnished the user shall include the following or similar
statement, placed in a prominent location in the text of the manual.
This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of the equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his (or her own) expense.
FCC ID: W5388D2335000T
European Users
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such
equipment should not be restricted in its sale but the following warning shall be included in the instructions for use.
Warning:This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measurement.
European Union Regulatory Notice
The device bearing the CE marking is in compliance with the essential requirements and other relevant provisions o
f Directive 1999/5/EC. This device complies with the following harmonized European standards.
Health: EN 62311:2008
Safety: EN 60950-1:2006 + A1: 2010 + A11:2009 + A12:2011
EMC: EN301 489-1 v1.9.2:2011, EN301 489-3 v1.6.1:2013
Radio: EN302 291-1-2: V1.1.1:2005
European Union Regulatory Notice
The device bearing the CE marking is in compliance with the essential requirements and other relevant provisions o
f Directive 1999/5/EC. This device complies with the following harmonized European standards.
Health: EN 62311:2008
Safety: EN 60950-1:2006 + A1: 2010 + A11:2009 + A12:2011
EMC: EN301 489-1 v1.9.2:2011, EN301 489-3 v1.6.1:2013
Radio: EN302 291-1-2: V1.1.1:2005
Federal Communications Commission (FCC) Statement
You are cautioned that changes or modifications not expressly approved by the part responsible for compliance
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1) this device may not cause harmful interference and
2) this device must accept any interference received, including interference that may cause undesired operation
of the device.
English
HiTi P750L user manual

English
HiTi P750L user manual
Chapter 1. Important Safety Instruction
1 - 1
This manual explains the handling and operation required for use of printer.
Please read the manual carefully before use and keep it in a safe place for further use or re-read.
To use the printer safely, please pay attention to the followings:
Symbols listed below are to ensure proper use of the printer, to prevent physical injury to users,
and to prevent property damage. Please pay special attention to each of them.
It is difficult to forecast all the danger in setting and use of the printer.
Therefore, warnings in this manual and other documents cannot cover all cases.
In case of performing the operation or maintenance which is not described in this manual, all the
concern for the safety have to be taken care of at the customer side.
Operation and the notification for the maintenance described in this manual and other documents
are for the proper use of the printer.
In case of using the printer for the other purpose, all the concern for the safety has to be taken care
of at the customer side.
Do not perform the operation which is prohibited in this manual and other documents.
The contents that cannot be printed due to a failure while using the use of this printer are not
guaranteed.
Attention: Explanation about the cause of the trouble and the environmental condition.
Caution: Inappropriate handling can cause wounds and/or physical damage to the users.
Warning: Inappropriate handling can cause fatal injury.
Caution: Do not let children touch the printer or the cables.
It may cause accidents or electric shock.
Caution: Do not place the printerin a wet or dusty environment such as a bath tub, hot
spring pool or on the street. It can cause fire, electric shock or printer problem.
Caution: Do not place the printer on an unstable surface.
Printer may fall down or tumble and it can cause serious injury.
Attention: Do not place the printer under extremely low or hot temperature such as ski yard,
skating rink or under direct sunlight.
Warning: Do not put vase, flowerpot, and cup or anything contents liquids or metallic objects
on the printer. Liquids or metallic objects spilling or falling into the printer may cause fire
and electric shock. In such case, please turn off the printer power immediately.
Warning: Do not block the openings of the printer. In case the opening is blocked, the heat
will remain inside and it can cause fire.
Warning: Do not insert or fall the metallic or flammable items into the printer through the
openings of the printer, it can cause fire or electric shock.
Operating Environment

English
HiTi P750Luser manual
Chapter 1. Important Safety Instruction
1 - 2
When handling the printer, please pay attention to the followings:
Warning: Lift the printer from its box and put it onto a flat and firm table or desk.
Warning: The printer alone (without paper and ribbon installed) is weighted around 27Kgs.
Please handle the printer carefully to prevent personal injury and damage of the
printer.
Warning: In case of dropping the printer during transportation, contact HiTi dealers or
service center for inspection of the printer. Using the printer with possible
damage without proper inspection may cause fire or electric shock.
Warning: The thermal head reaches high temperature during operation but it is normal. Do
not touch the thermal head in any case. Touching the thermal head may cause
personal injury or damage of the printer.
Warning: Do not attempt to service the printer beyond the instructions specified in this
document. In case of irrecoverable problem, please contact HiTi dealers or
service center.
Warning: This product must be grounded at all time during operation, and always used with
the specified power cables accompanying this product only. If the product is used
without grounding, and current leakage occurs, fire or electrical shock may occur,
and may also cause interference to radio, television, and any other similar electric
appliances signal receiving. If the proper grounding connection is not available,
please contact HiTi dealers or service center.
Attention: Touching the surface of the thermal head directly may cause damage to the
thermal head. Hard object getting into the printer may also cause the damage to
the printer mechanism. In such case, please do not use the printer while any
obstacle inside the printer.
Warning: Do not dismantle or remodel the printer.
Some sections of the printer are charged with high voltage power and could
become very hot. Ignoring this warning may cause electric shock, fire, or burns.
Warning: When moving the printer, hold the bottom edge of the printer.
It is strongly recommended to handle the printer by at least two persons during
the transportation.
Warning: Please make sure the power is off and the power cord is removed from the printer
before transportation.
Warning: Please take caution when transporting the printer on the slippery floor.
Warning: Secure the power cable firmly while using.
Handling Instruction

English
HiTi P750Luser manual
Chapter 1. Important Safety Instruction
1 - 3
In handling the ink ribbon, paper and printed outputs, please pay attention to the followings;
Attention:Paper Handling
Use only the paper specified by HiTi.
Store the paper flat.
Store the paper in a dry and dark place to avoid direct sunlight.
(Temperature less than 35℃, Humidity: lass than 60%).
Do not touch the paper surface before printing to avoid fingerprints.
Handling Instruction for Consumable and Printed Outputs
Attention:Ink Ribbon Handling
Use the ink ribbon specified by HiTi.
Store the ink ribbon in cool place to avoid sunlight.
(Temperature less than 35℃, Humidity: less than 60%).
Attention:Printed Output Handling
Store the printed outputs in a cool place to avoid direct sunlight.
Store the printed outputs away from the organic solvent/fluid such as benzene,
thinner or alcohol which may change or deteriorate the colors.
Caution:When abandon the ink ribbon, please handle it as harmful industrial waste.
Caution:Please take caution while handling the paper to prevent injure to the hands
or paper-cut.

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HiTi P750Luser manual
2 - 1
Chapter 2. Installing and Set Up
This chapter describes the unpacking and set up of the printer. Before proceeding to this chapter,
please make sure the Chapter 1. Important Safety Instruction is acknowledged carefully.
Unpacking and checking the accessories
1. Please loosen carton holder on both sides first.
2. Open the box and remove the box containing
the accessories and protection materials.
3. Take out the printer by holding the bottom of the
printer.
Attention: Please retain the box and packaging
materials for the transportation of the printer when
necessary
4. Take out the accessories from the accessory box and check the contents.
Paper Tray Scrap Receptacle Paper flange (green) Paper flange (black)
Spacer (2 pieces) Quick guide
Master CD
(Driver/User manual/AP)
Warranty Information
Power cord USB Cable
Caution:The printer alone(without paper and
ribbon installed is weighted around
27Kgs. Please handle the printer
carefully to prevent personal injury
and damage of the printer.

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HiTi P750Luser manual
Chapter 2. Installing and Set Up
2-2
NO. Name
Operation Panel
<Front View> <Rear View>
<Internal View>
Front Cover
USB Slot (Type A)
USB Slot (Type B)
Power Connector
Control buttons, LCD and printer status display lamps are
located on the panel.
Open the front cover when replacing an ink ribbon or paper,
or when performing maintenance.
For use of FW upgrade. DO NOT charge hand-held devices.
To be used to connect the USB cable.
Function
1
4
To be used to connect the power cord.
5
Power Switch
Paper Setting Lamp
This switch turns on/off the power of the printer. When the “|”
marked side of the switch is pressed, the power is turned on.
When the “○” marked side of the switch is pressed, the power
is turned off.
<Caution>Once the printer is turned off, wait at least 3
seconds before turning it on again.
When setting the paper, insert the paper until the lamp is lit.
7
Parts Name and Function
1
5

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HiTi P750Luser manual
Chapter 2. Installing and Set Up
2 - 3
Connect the power cord according to the safety instructions below.
Connect the printer power cord to the rear side of printer
body and then plug it into the power outlet.
Connecting the Power Cord
Warning: Make sure to turn off the power of the printer before inserting the power cord.
Warning: Please avoid “piled up” connection which may cause the fire and electric shock.
Warning: Do not insert or remove the power cord with wet hands. It may cause electric
leakage.
Warning: Make sure to insert the power cord correctly. Incorrect insertion may cause
the fire or the printer problem.
Warning: For the safety consideration, please remove the power cord from the printer if
the printer is not to be used for long time.
Warning: Do not damage or make any modification to the power cord. Misusing, such
as putting the heavy items on the power cord, giving a strong pull to the power
cord and twist the power cord may cause the fire and electric shock.
Warning: When moving the printer, make sure to turn off the power of the printer, remove
the power cord in order to have no connection with other devices. Otherwise,
the power cord might be damaged and it can cause the fire and electric shock.
Also there is a possibility to fall down caught by the cord.

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HiTi P750Luser manual
Chapter 2. Installing and Set Up
2-4
Connect the USB cable from the personal computer
to the USB connector located on the right rear side
of the printer.
Be sure to insert the USB cable all the way.
Connect the USB cable
Attention: To remove the USB cable, make sure that the printer is in the waiting status.
Removing the USB cable during data transfer may not be able to print data
correctly and cause waste.

English
HiTi P750Luser manual
Chapter 2. Installing and Set Up
2-5
Opening the Front Cover
1. Turn on the power by pressing “I” on the
power switch
2. Press the OPEN button on the operation
panel.
3. Open the front cover by holding the upper section of the
front cover.
Attention:
Do not apply pressure on the front cover
when opening the front cover.
Otherwise, damage may be caused to
the printer.
Attention:
Do not open the front cover with excessive
speed or with unnecessary force.
Do not press the front cover or place a heavy
object other than paper after opening the front
cover.

Attention:
Please make sure match the color between ribbon core and dock
on both sides.
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HiTi P750Luser manual
Chapter 2. Installing and Set Up
2-6
Stretch the ink ribbon and put the ink ribbon in the holder. Insert the ribbon until it clicks into the position.
Loading Ink Ribbon
Install spacers in the paper flanges first when using 5x7 size paper. When using 4x6 size paper
or 6 x 8 size paper, spacers are not needed.
(Note: The availability of some consumable packages may vary in different regions. Please contact
your local dealer for the availability of the consumable packages.)
1. Install the spacers in the paper flange
(green & black). Two spacers are identical.
2. Push the flange until see the notch on left side on
paper core. Do not remove the seal attached onto the
paper until the paper is set in the printer.
Loading Paper

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HiTi P750Luser manual
Chapter 2. Installing and Set Up
2-7
3.Set the paper in the printer.
Set the paper by matching the color of the flange and holder. After
setting the paper, remove the seal from the paper.
4. Insert the edge of paper under the roller by rotating the paper
flanges.
5. Match both ends of the paper to the line of the seal.
6. Insert the paper until the paper setting lamp is lit.
7. Close the front cover.
After each paper roll is loaded/replaced, 4 sheets of paper will
automatically be ejected to prevent dust and fingerprint.

2-8
Attention:
When you use 10x15 (4x6”)-size paper, you may stack about 50 prints on this
paper tray. When using the print paper of 15x20 (6x8”), it is recommended not
to install the paper tray. It is recommended to remove the prints stacked on the
paper tray frequently. If the prints are not removed frequently, a paper jam may
occur.
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HiTi P750Luser manual
Chapter 2. Installing and Set Up
Loading Paper Tray
Transporting the Printer
The following cautions are necessary in transportation of the printer.
As an incorrect transportation method may cause a printer fault, please follow the below correct instructions.
1. Remove the ink ribbon and paper from the printer before transporting the printer.
If the ink ribbon or paper cannot be removed due to a fault, consult with the dealers or service center.
2. Use a genuine box.
If the genuine box cannot be used, consult with your dealer or service center and purchase a new box.
3. Do not turn off the power while the front cover is open.
Close the front cover while the power is ON and turn off the power when “Ribbon Missing" is displayed on the
LCD of the operation panel.

NO. Name
Left button
Exec Button
Menu Button
Right Button
Open Button
Use this button to select preferred setting.
Press this button to cut 4 sheets of paper in “”manual paper
cutting” mode.
Press this button to view machine status.
Use this button to select preferred setting.
Function
1
2
3
4
Press this button when opening the front cover.
5
3-1
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HiTi P750Luser manual
Chapter 3. Operation Panel
The buttons, and LCD display on the operation panel are shown below.
Loading ribbon:
The LCD Display 6 indicates the following printer status.
LCD Display:
Individual Operation Buttons to have the following functions.
LCD Display
Printer Ready 4 x 6 Printable status / Display is changed depending on ink ribbon being
set in the printer.
System cooling The thermal head is being cooled down.
Printing is interrupted temporarily until the thermal head is cooled down.
System warm up Thethermal head is beingwarmed up.
Printing is interrupted temporarily until the thermal head is warmed up.
Prints Made Display printed quantity.
Media Left Display Media left quantity.
Paper Cutting Execute paper cutting (4x6 paper x4 sheets) when close front door.
FW Version Display current FW version.
Language Selection Select preferred language.
Initializing Printer is in initialization.
Media Checking Checking Ribbon/ Paper status.
Printing Printing
Data sending Send data from PC.
Description
1 5

3-2
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HiTi P750Luser manual
Chapter 3. Operation Panel
To set the User Set Up Mode, press the Menu button in standby mode. When the Menu button is
pressed again, display changes as follows.
User Set Up Mode
Display total prints
menu
menu
menu
menu
menu
Execute paper cutting
Change to mode [ Manual ] by pressing Left/Right button
Display UI languages
Change preferred language by pressing Left/Right button.
Display the version number of the MAIN firmware.
Display remaining prints (available prints)
PRINTER READY
<4X6>
PRINTS MADE
TOTAL [00380]
MEDIA LEFT
<4X6>[0870/1000]
PAPER CUTTING
<AUTO>
LANGUAGE SELECTION
<ENGLISH>
FW VERSION.
V1.2.3.4

4 - 1
English
HiTi P750Luser manual
Chapter 4. Routine Maintenance
Cleaning of Thermal Head, and Roller
By using thermal transfer technology, daily maintenance is not really necessary if the printer has
been used properly. However, in order to keep the best print quality, it is highly recommended to
clean Thermal Head and Roller regularly.
1.Use double side adhesive tape to clean the rubber
section of the guiding roller.
2. Use double side adhesive tape to clean the r ubber
section of the platen roller (paper feed side).
Caution: Improper cleaning of the thermal head may damage the thermal head. Please
contact HiTi dealers for cleaning and maintenance of the thermal head.
Make sure the power is turned off and the thermal head has been sufficiently
cooled down before cleaning rollers.
Do not leave fingerprints on the heating element, it can damage the thermal head.
Be careful not to hurt by the protrusions of the printer.

Warning: In case of foreign substance get into the printer, turn off the power of printer,
remove the power cord and contact the dealers or service center. Continuous
use of the printer under such condition can cause the fire and electric shock.
Warning: Continuous use under the abnormal condition such as high temperature, smoke
and strange smell can cause the fire and electric shock. Turn off the power and
make sure to remove the power cord, and then contact the dealers or service
center.
4 - 2
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HiTi P750Luser manual
Chapter 4. Routine Maintenance
Cleaning of Outer Cabinet
Wipe the printer outer cabinet with a soft cloth.
If the stains are not removed, wet the cloth and apply weakened neutral Detergent to it.
Cleaning of Filter
If the dust collects on the openings, clean it with vacuum cleaner.
Caution: Do not use volatile solvents or spray insecticide on the printer outer cabinet.
Otherwise, discoloration or crack may result.

* Please advice the error code number when you contact the dealers or service center if necessary.
5 - 1
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HiTi P750Luser manual
Chapter 5. Error Message Handling
Error Message and Corrective Action
When the error happens, error message will be displayed on LCD of the operation panel.
Status
The front cover is opened
The front cover is not opened
No RFID key
No Ribbon detected
Close the front cover.
Press the Open button again and reset
the error
Make sure the RFID tag attached on the
cover of the spool
Load the ribbon spool
Corrective Action
Installed ribbon does not match
RFID tag
0100 Cover Open
0101 Cover open fail
0200 IC Chip Missing
0201 Ribbon Missing
Replace the right RFID tag and adhere to
ribbon spool
hctamsiMnobbiR2020
Unsupported ribbon type Replace the right ribbonliaFkcehCytiruceS3020
The ribbon is empty Replace ribbontuOnobbiR0030
Paper is not loaded llorrepapehtdaoLtuOrepaP0040
Run out of paper llorrepapehtecalpeRtuOrepaP1040
Paper roll is installed incorrectly noitceridthgirnillorrepapehtdaoleRydaeRtoNrepaP2040
Paper jammed during printing
Remove jammed paper in printer.
maJrepaP0050
Loaded paper roll size does not
match with ribbon
ezisllorrepapthgirehtecalpeRhctamsiMrepaP0060
LCD Message

5-2
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HiTi P750Luser manual
Chapter 5. Error Message Handling
Failure Symptoms
When detecting a failure symptom, check the printer using the following table.
Symptom
Power is not switch on. Check if the power cable is connected to the plug socket
or the printer.
Action
The personal computer does not
recognize the printer.
Check if the USB cable is connected to the personal
computer or printer.
The printer does not become ready. Check if the front cover is properly closed.
Check if paper is jammed in the printer.
When the paper setting lamp goes off, insert the edge of
the paper until the paper setting lamp is lit.
A straight stripe area is not printed. The thermal head may be dirty. Please contact HiTi
dealers for cleaning the thermal head.
The front cover does not open. Check if the printer is installed in a flat surface.
Check if any object is placed in front of the front cover.
Dotted areas are not printed. The roller may be dirty. Clean the roller as described in
Chapter 4, "Routine Maintenance".