HiTi Digital CS-222e User manual

www.hiti.com
HiTi Digital, Inc.
user manual

CONTENTS
Announcements
Chapter 1. Getting ready
1.1 Checking box contents
1.2 Appearance of the printer and key functions
1.3 Installation
1.3.1 Ribbon Installing
1.3.2 Card Loading (Automatic)
1.3.3 Printer Connecting ( Power / USB / Modules )
Chapter 2. Start Printing
2.1 Printer driver installation
2.2 Print settings
2.3 Driver setting
2.3.1 Printing preferences
2.3.2 Ribbon type setting
2.3.3 Printing orientation setting
2.3.4 Printing page rotate setting
2.3.5 Feeding card mode setting
2.3.6 Eject card setting
2.3.7 Reject card setting
2.3.8 Advanced card in and card out options setting
2.3.9 Image color setting
2.3.10 Print area setting
2.3.11 Magnetic encoding setting
2.3.12 Heating energy setting
2.3.13 Tool setting
2.3.14 Position calibrate
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2.4 Print test
2.4.1 Driver test page
Chapter 3. Printer maintenance
3.1 General warranty information notice announcement
3.2 Routine / Regular printer cleaning
3.2.1 Using cleaning card
3.2.2 Using cleaning roller
3.2.3 Cleaning TPH (Thermal Print Head)
Chapter 4. Help diagnosis
4.1 Warnings / Error messages and diagnosis
4.1.1 LCM control panel
4.1.2 Control panel warning messages
4.2 Identify installed driver software version
4.3 Troubleshooting
4.3.1 Printing problems
4.3.2 Releasing from card jams
4.4 Technical support
Appendix A: Technical Specifications
Appendix B: FCC Compliance Statement
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CS-222e user manual

Copyright
Copyright © HiTi Digital, Inc. All Rights Reserved
Trademarks acknowledgement
HiTi CS Card Printer is a trademark of HiTi Digital, Inc. product. All other trademarks belong to their
respective holders.
Warranty
Refer to the warranty card supplied with your card printer package box for warranty terms, conditions and
limitations.
Copyright notice
01
Users must comply with the copyright regulations applicable in their own country. This manual must not be
reproduced, translated, photocopied, transmitted or any kind to be duplicated in whole or in part, for any
reasons and by any electronic or mechanical means whatsoever without the express a written consent of the
HiTi Digital, Inc.
All the information contained in this document is subject to changed without prior notice.
HiTi Digital, Inc. cannot be held liable for any errors that may be found in this manual, or for any loss or damage
arising accidentally or as a result of dissemination or use of this manual.
All product information and photos herein are for illustrative and tutoring purposes only, with final
specifications to be confirmed by purchase orders. For any questions, please kindly contact HiTi Digital, Inc. sites
in the guide book.
CS-222e user manual

Knowing your new printer
Warranty Registration
Please do take time to register online at www.hiti.com and you will be rewarded with a special offer after
registration is completed.
Assistant Icons
The following assistant icons will show up in this guide to indicate important information to be noticed.
02
We thank you for choosing HiTi CS card printer, the beginning of our long term successful association with you
together. With HiTi CS card printer, you will be able to enjoy easy operating, high quality plastic cards printing
conveniently for personalized ID card, credit cards, membership cards and badges from various level of thick-
ness and color style. Please ensure HiTi CS card printer to use the original consumables from HiTi Digital, Inc.
For more details, visit our website at www.hiti.com .
Getting ready to start
The main purpose of this user guide is to guide you to set up your printer step by step. Please take time to
read through this carefully and complete the installation before start operating. This will save you time during
installation and use, help you to understand more about this printer and its features. Should you discover any
errors in this guide, please do help us by emailing us at [email protected] .
Special warning notice More in-depth information notice
CS-222e user manual

1.1 Checking box contents
Accessories provide with your HiTi CS card printer:
Chapter1. Getting ready
HiTi CS card printer is supplied with several accessories and please do take time to check it closely.
The accessories contents list may vary depending from your region/location.
Card output hopper Weight module USB cable Power adaptor Power cord
Cleaning roller Cleaning kit
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If any of below item is missing, please contact your nearest HiTi customer support facility of
your local HiTi CS card printer distributor.
CS-222e user manual

1.2 Appearance of the printer and key functions
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Keys
LCM
Air Vent
Keys
LCM
Buckle of upper cover
Air Vent
Output hopper
Single feed/eject card
Operation buttons
Power Switch
Ethernet port
USB port
Power port
Disused card hopper
Input Hopper
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Thermal print head
Ribbon holder insert location
(black/white)
Card thickness adjustor
Cleaning roller
CS-222e user manual

1.3 Installation
1.3.1 Ribbon Installing
c d
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Using original HiTi CS Card Printer Ribbon print kits will optimize your printer’s performance and avoid damages
to the printer. Use of non HiTi original consumables will void the manufacturer’s warranty policy for the printer.
To optimize printing quality, please engage printer cleaning every time when the ribbon is changed.
a. Open top cover.
b. Place the ribbon to the ribbon holder according to the color of the spools and the stickers on the ribbon holder.
The ribbon with white spool place on the holder with white sticker on it and the ribbon with black spool places on the other side.
c. Insert ribbon as shown.
d. Close top cover slowly and press until a click sound is heard.
ab
Please make sure your ribbon film is facing top side during installation and also ensure the color
of ribbon spool/core is matching to the ribbon adapter/holder.
CS-222e user manual

1.3.2 Printer Connecting ( Power / USB / Modules )
Power
a/b. Connect power cable to power adaptor, then plug the power connector to printer’s power socket
c. Plug the power plug to an earthed power socket
Switch ON with printer ON/OFF button to power up the printer.
Once LCM control panel light up and display "ready", it indicates the printer is working.
d. Please power off the printer and unplug power cord before installing any modules to printer.
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Please make sure the power plug is connected into a properly protected and earthed electrical source.
For your own safety, please make sure the power cable is always unplugged before attempting any service maintenance work.
a b c d
OK ESC
READY
CS-222e user manual

1.3.3 Card Loading
Automatic
a. Open input card cover.
b. Place cards in card input hopper (if placing IC /Magnetic card, the IC/Magnetic side needs to face up in order
to read and write them) and place the weight module on the top of the cards (help to insert cards smoothly
into card printer)
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For optimum printing quality, please ensure all cards are CR-80 standard with ISO 7810 certified.
Please do not touch the printable surface and do not use any dusty, damaged, folded or embossed cards in your printer.
ab
CS-222e user manual

Collecting cards
Adjusting
a. Open top cover.
b. Adjust the thickness level by moving the lever from left to right to the preferred thickness setting.
c. Close top cover.
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a cb
When the printing is completed, the printed card will be ejected to
the output hopper. The output hopper can fit 50 cards (0.8mm)
maximum.
The printer has a manual adjustable card thickness mechanism which is
located inside the printer unit. The thickness level accepts from 0.3mm to
1.0mm, and factory setting is at 0.8mm.
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2.1 Print driver installation
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Chapter2. Start printing
For your own safety, please make sure the power cable is always unplugged before attempting any service
maintenance work.
Please refer to printer connecting section for USB connecting procedure in this user guide for more details.
Some version of Microsoft Windows may require the user to have administration rights to install the driver.
This is an important step and requires special attention to configure the printer and driver correctly before
using it. Improper settings may result in substandard quality. It is essential to proceed installation process step
by step, and changing any default settings only if when you are completely. We do offer an option to revert
settings back to original factory settings at any time if any adjustment which you have made that does not
correspond to the expected outcome results.
Please download driver from HiTi webpage, www.hiti.com; you will complete the installation by following the
instructions.
CS-222e user manual

2.2 Print settings
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Before using your HiTi card printer, it is very important to double check and/or change the default print driver settings.
Those settings includes in the following list: Ribbon type/Card types/Card thickness/Others
Driver’s settings can be accessed from the following instructions:
Frequently used print settings are Device Option, Color and Tools.
From the Start button (located bottom-left on the Windows task bar), select “Printers and Faxes”
Select your HiTi card printer and then follow by a click on right button of the mouse
From the Printer menu, select “Printing Preference”
A pop up configuration screen for HiTi card printer appears
The main menu tabs include Device Option, Printing Area, Color, Tools, Heating Energy, Magnetic Encoding, Import/Export & About
Please pay attention to the settings in printer driver and contact your local HiTi distributor or dealer for any advice and
assistance needed before attempting any changes.
Ribbon Type
Card In and Card Out advance option
Image of Front and Back
Print Option Tab Image Color Tab
Color preference setting
Color adjustment
Positon Calibrate
Cleaning Tool
Magnetic Stripe Tool
Renew Print Head
Tools Tab
Auto Feed Card Test
Ribbon Tension adjustment
Calibrate Ribbon LED
Network Setting
CS-222e user manual

2.3 Driver setting
2.3.1 Printing preferences
Win 7 : In "devices and printers", right
click on the printer named "HiTi CS-222e"
and select "print preferences".
Win 10 : Setting > HiTi CS-222e >
Manage > Set up printing preferences
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CS-222e user manual

2.3.2 Ribbon type setting
(1) ”Automatically detect the installed ribbon for
every print job” is defaulted.
(2) When “Automatically detect the installed ribbon
for every print job” was cancelled, the ribbon
type needs to be set manually between below choices.
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Detect the installed ribbon is default option
and suggest to keep it.
CS-222e user manual

2.3.3 Printing orientation setting
(1) Portrait or landscape. Default selected landscape orientation.
(2) Single or double side printing setting. Default only print front side, if need double-side printing,
please also select print back side.
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CS-222e user manual

2.3.4 Printing page rotate setting
Default not selected, if selected “rotate 180”, the printing page will rotary 180 degree.
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CS-222e user manual

2.3.5 Feeding card mode setting
（1）Card feeder: Card feeding from input hopper
automatically. It’s default chosen.
（2）Manual feeding card piece by piece from
back end manual feed slot is optional.
Back end manual feed slot Input hopper
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CS-222e user manual

2.3.5 Feeding card mode setting
（3）Hook feeding mode setting
You can find below page in bottom left of “Printing
Preferences” - ”Print Option”.
A. When the “hook mode” and “retry by hook mode” are
not chosen, the card feeding by roller only.
B. When select “hook mode”, the feeding card roller and
hook device will work in the same time.
C. When select “retry by hook mode” means if card feeding
by roller was failed, will retry by hook feeding mode.
Input hopper interior view
Roller feeding device
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CS-222e user manual

2.3.6 Eject card setting
（1）Defaulted card moving out from “output hopper” after finished printing.
（2）Wait for removal, default not selected, if selected, card will wait for removal in the ejection
card slot after finished printing.
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CS-222e user manual