HiTi Digital CS-200e User manual

HiTi
user manual
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www.hiti.com
HiTi Digital, Inc.

HiTi CS-200e user manual
CONTENTS
PREFACE
Announcements
Chapter 1. Getting ready
1.1 Checking box contents
1.2 Appearance of the printer and key functions
1.3 Installation
Collecting
Adjusting
Chapter 2. Start Printing
2.1 Printer driver installation
2.2 Print settings
2.3 Print software application
Chapter 3. Printer maintenance
3.1 General warranty information notice announcement
3.2 Routine / Regular printer cleaning
Chapter 4. Help diagnosis
4.1 Warnings / Error messages and diagnosis
4.2 Printing a demo chart
4.3 Identify installed driver software version
4.4 Troubleshooting
4.5 Technical support
Appendix A: Technical Specifications
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HiTi CS-200e user manual
Copyright
HiTi CS Card Printer © 2011. All rights reserved.
Trademarks acknowledgement
HiTi CS Card Printer is a trademark of HiTi Digital Inc. product. All other trademarks belong to their respective holders.
Warranty
Refer to the warranty card supplied with your card printer package box for warranty terms, conditions and limitations.
Copyright notice
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Users must comply with the copyright regulations applicable in their own country. This manual must not be reproduced,
translated, photocopied, transmitted or any kind to be duplicated in whole or in part, for any reasons and by any
electronic or mechanical means whatsoever without the express a written consent of the HiTi Digital Inc.
All the information contained in this document is subject to changed without prior notice.
HiTi Digital Inc. cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising
accidentally or as a result of dissemination or use of this manual.

HiTi CS-200e user manual
Knowing your new printer
Warranty Registration
Please do take time to register online at www.hiti.com and you will be rewarded with a special offer after registration
is completed.
Assistant Icons
The following assistant icons will show up in this guide to indicate important information to be noticed.
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We thank you for choosing HiTi CS card printer, the beginning of our long term successful association with you
together. With HiTi CS card printer, you will be able to enjoy easy operating, high quality plastic cards printing conve-
niently for personalized ID card, credit cards, membership cards and badges from various level of thickness and color
style. Please ensure HiTi CS card printer to use the original consumables from HiTi Digital Inc. For more details, visit
our website at www.hiti.com .
Getting ready to start
The main purpose of this user guide is to guide you to set up your printer step by step. Please take time to read
through this carefully and complete the installation before start operating. This will save you time during installation and
use, help you to understand more about this printer and its features. Should you discover any errors in this guide,
please do help us by emailing us at [email protected] .
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Special warning notice More in-depth information notice

HiTi CS-200e user manual
1.1 Checking box contents
Accessories provide with your HiTi CS card printer:
Chapter1. Getting ready
HiTi CS card printer is supplied with several accessories and please do take time to check it closely.
The accessories contents list may vary depending from your region/location.
Card output hopper Weight module USB cable Power adaptor Power core
User guide Master CD Cleaning roller Cleaning kit
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If any of below item is missing, please contact your nearest HiTi customer support facility of your local
HiTi CS card printer distributor. For details customer support facility list, please refer to Appendix
C: Customer Service Information.

HiTi CS-200e user manual
1.2 Appearance of the printer and key functions
Top cover opening button
LCM control panel
Input card cover
Input card feeder (100cards)
Spec. label
Manual releasing card
jam screw socket
(slotted screwdriver)
Smart IC encoding expansion socket
Manual card feed
input location
Ethernet expansion socket
Power socket
USB cable connection socket
ON / OFF
hard power switch button
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HiTi CS-200e user manual
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Thermal print head
Ribbon ID key socket
Card thickness
adjustment gauge
Cleaning roller socket
Ribbon spool fitting position
(color coded)

HiTi CS-200e user manual
1.3 Installation
1.3.1 Ribbon Installing
a. Open the top cover.
b. Place the ribbon ID key into ID key socket.
c. Insert the ribbon as shown.
abcd
d. Close the top cover slowly and press until a click sound is heard.
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Using the original HiTi CS Card Printer Ribbon consumables will optimize your printer’s performance and avoid causing
damages to it. Use of non HiTi original consumables will void the manufacturer’s warranty policy for the printer.
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Please ensure your ribbon format is corresponded to installed ribbon ID key’s label.
Please make sure your ribbon film is facing top side during installation and also ensure the color of ribbon
spool/core is matching to the ribbon adapter/holder.
For optimum printing quality, please ensure the printer is fully cleaned each time when the ribbon is changed.
Refer to servicing and maintenance section of this user guide.

HiTi CS-200e user manual
1.3.2 Printer Connecting (Power & USB)
Power
USB
a. Connect power cable to power adaptor, then plug the power connector to printer’s power socket
b. Plug the power plug to an earthed power socket
c. Switch ON from the ON/OFF button to power up the printer, then the LCM control panel should light up and display
“ready” message which indicates the printer is under working condition.
Refer to the print driver installation section of this user guide for more details,
and follow the instruction carefully.
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Please make sure the power plug is connected into a properly protected and earthed electrical source.
Please make sure the print driver software is fully installed before
connecting the USB cable to your printer device.
For your own safety, please make sure the power cable is always unplugged before attempting any
service maintenance work.
ab c d
Ready

HiTi CS-200e user manual
1.3.3 Card Placing
Loading (Automatic)
Loading (Manual queue jump)
a. Open input card cover.
b. Place the cards into input card feeder with positioned shown in the diagram.
c. Close the input card feed cover.
a. Insert card manually with location and positioned shown in the diagram.
b. Start printing or encoding command from PC.
a
a
bc
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For optimum printing quality, please ensure all cards are CR-80 standard with ISO 7810 certified.
Please do not touch the printable surface and not to use any dusty, damaged, folded or embossed
cards in your printer.
This feature is designed when a single manually queue jump in printing or encoding
job is required during fully loaded cards are positioned in input card feeder.

HiTi CS-200e user manual
Collecting
When the printing and/or encoding cycle is completed,
the printed and/or encoded card will be returned into output
hopper which is designed with a capacity of 50 x 0.8mm cards.
Adjusting
The printer has a manual adjustable card thickness mechanism which can be located inside the printer unit when the
top cover is open. The thickness level accepts from 0.3mm to 1.0mm, and the factory setting is at 0.8mm.
a. Open the top cover.
b. Adjust the thickness level by moving the lever from left to right to the preferred thickness setting.
c. Close the top cover.
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acb

HiTi CS-200e user manual
2.1 Print driver installation
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If the CD guide is missing, please contact your nearest HiTi customer support facility or your local
HiTi CS card printer distributor. For detail customer support facility list, please refer to Appendix
C: Customer Service Information.
Chapter2. Start printing
For your own safety, please make sure the power cable is always unplugged before attempting any
service maintenance work.
Please refer to printer connecting section for USB connecting procedure in this user guide for more details.
Some version of Microsoft Windows and Mac platform may require the user to have administration rights to
install the driver.
This is an important step and requires special attention to configure the printer and driver correctly before start using it.
Improper settings may result in substandard quality. It is essential to proceed installation process step by step, and
changing any default settings only if when you are completely sure. We do offer an option to revert settings back to
original factory settings at any time if any adjustment which you have made that does not correspond to the expected
outcome results.
This printer does bundle with a CD guide which containing the print driver detail information for Microsoft Windows and
Mac platform.
To begin install a print driver, please insert the CD into your computer and select the printer driver menu. A program will
start and guide you through the entire configuration and settings process step by step.

HiTi CS-200e user manual
2.2 Print settings
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Before start using your HiTi card printer, it is very important to double check and/or change the default print driver
settings. Those settings includes in the following list:
Those print settings can be accessed from the following instructions:
The most frequent use in print settings are Device Option, Color and Tools.
Ribbon types Card types Card thickness Others
From the Start button (located bottom-left on the Windows task bar), select Printers and Faxes
Select your HiTi card printer and then follow by a double click
From the Printer menu, select Properties
A pop up configuration screen for HiTi card printer appears
The main menu tabs include Device Option, Printing Area, Color, Tools, Magnetic Encoding, Import/Export & About
Please pay attention to the settings under printer driver properties and contact your local HiTi distributor or
dealer for any advice and assistance needed before attempting any changes.
Ribbon type
Card type
Card thickness
Front & back image
Page order
Using Resin K
Device Option Tab Color Tab
Color preference setting
Special function
Color adjustment
Printer position adjuster
Cleaning tool option
Maintenance info
Advance option
Heating energy option
Tools Tab

HiTi CS-200e user manual
2.3 Print software application
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HiTi card printer provides a value added software application called “HiTi CardDésirée CS” which allows you to edit
most of your card design through this easy and user friendly software. For more information, please refer the
HiTi CardDésirée CS user guide directly.

HiTi CS-200e user manual
* IT’S IMPORTANT TO STAY COVERED BY YOUR WARRANTY!! *
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3.1 General warranty information notice announcement
Chapter3. Printer maintenance
HiTi CS card printer is professional designed to provide you a long term service duty with minimum regular mainte-
nance required. Therefore please do comply with the instructions given in below to ensure your printer unit is covered
by warranty condition.
HiTi CS card printer accepts no any other liability what so ever where it has been any single failure to perform
required servicing and maintenance job duties on the printer. It is common to know that the print head is an extremely
sensitive as well as a wearing and tearing component. Therefore the life expectancy is heavily depending on the
presence of solids, dust or liquids in the environment, either on the print head or cards. Every operating user must
take all necessary precautions to use clean cards in the printer unit. The frequency and quality of the servicing and
maintenance job duties will not only extend the print head’s life expectancy, but also maintain the output printed
quality. It is very important to all users must comply with the servicing and maintenance instructions which described
within this chapter.
Use of non HiTi original consumables/ribbons may affect the quality and reliability of print job, low quality printed
output and may also affect the printer’s physical functions. The manufacturer’s warranty does not cover any physical
damages, quality problems and print head warranty by using non HiTi original consumables/ribbons.
All the manufacturer’s warranty conditions are subject to strict adherence to the regular routine servicing and
maintenance instructions, and also printer cleaning cycles.
Any failure of the following required servicing and maintenance job duties mentioned in this chapter will void
the print head warranty.

HiTi CS-200e user manual
3.2 Routine / Regular printer cleaning
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If the printer has been inserted/printed 30 cards after the warning message displayed, then it would have
70 more cards before the print head warranty become invalid.
The print head warranty is strictly related to routine cleaning of your printer, and if failed to do so under any
circumstance, the print head warranty will be cease immediately.
The printer has equipped with warning system which will display warning messages on your PC after the
printer has achieved a certain number of inserted/printed cards. Please follow the standard cleaning process
as soon as the warning message displayed, and before the warranty becomes invalid.
Item Description
Color / Mono Ribbon
Magnetic Encoding
400 cards
400 cards
100 cards
100 cards
500 cards
500 cards
Cleaning required after Numbers of cards remaining
before invalid warranty Cleaning required after

HiTi CS-200e user manual
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3.2.1 Using cleaning card
Each pack/box of HiTi original consumables should contain one single piece of cleaning card.
a. Remove any remaining cards from input card feeder.
b. Insert pilled protection film from both sides’ cleaning card into the feeder.
c. Press “OK” button on the LCM control panel to “Device Information”.
d. Press “Right” button to “Cleaning Mode”.
e. Follow the instruction messages displayed on the LCM control panel to complete the cleaning process.
abc
d
Device Information
Cleaning Mode

HiTi CS-200e user manual
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3.2.2 Replacing cleaning roller
Each pack/box of HiTi original consumables should contain one single piece of cleaning roller.
a. Press the top opening button to open the top cover gently and remove cleaning roller from designated location.
b. Detach cleaning roller from the holder and remove the internal metal core.
c. Replace new pilled protection film cleaning roller with internal metal core fitted.
d. Assemble cleaning roller with holder.
e. Place the new cleaning roller back to original designated location.
ab c
d
old
new
e

HiTi CS-200e user manual
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3.2.3 Cleaning TPH (Thermal Print Head)
In order to maintain original print out quality and remove excess ink from print head, it is highly
recommended to perform this process every time when a ribbon is changed.
Please unplug the power cable from printer before start doing TPH cleaning process.
Try not to make any direct physical contact to TPH with any metal/sharp objects or your fingers.
The TPH and its components must be kept away from any discharge of static electricity.
a. Press the top opening button to open the top cover gently, the TPH is attached to the ribbon door.
b. Please use the cleaning sponge stick from HiTi cleaning kit to swab the TPH.
ab

HiTi CS-200e user manual
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Basic descriptions
4.1.1 LCM control panel
The printer is equipped with a LCD display with four buttons to give the access to printer menu and two LED lights to
show conditional status. All printing status and warning/error messages will be displayed in this LCD screen.
4.1 Warnings / Error messages and diagnosis
Chapter4. Help Diagnosis
HiTi CS card printer is designed to work independently and also to keep user involvement down to a minimum level.
However, it would be useful to gain some familiarity with few basic warning messages knowledge during the operation.
Return to previous setting menu
Return to previous option Go to next setting menu
Go to next option
Green Light / Normal status
Red Light / Error status