Hitron CGNVM User manual

CGNVM DOCSIS 3.0 eMTA WiFi Gateway
User’s Guide
Version 1.0 - 02/2015
SW Version CGNVM_4.5.10.10T3-MGCP-150429

ABOUT THIS USER’S GUIDE
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Hitron CGNVM User’s Guide
About This User’s
Guide
Intended Audience
This manual is intended for people who want to configure the CGNVM’s features via
its Graphical User Interface (GUI).
How to Use this User’s Guide
This manual contains information on each the CGNVM’s GUI screens, and describes
how to use its various features.
Use the Introduction on page 14 to see an overview of the topics covered in this
manual.
Use the Table of Contents (page 6), List of Figures (page 10) and List of Tables
(page 12) to quickly find information about a particular GUI screen or topic.
Use the Index (page 124) to find information on a specific keyword.
Use the rest of this User’s Guide to see in-depth descriptions of the CGNVM’s
features.
Related Documentation
Quick Installation Guide: see this for information on getting your CGNVM up
and running right away. It includes information on system requirements,
package contents, the installation procedure, and basic troubleshooting tips.

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Online Help: each screen in the CGNVM’s Graphical User Interface (GUI)
contains a Help button. Click this button to see additional information about
configuring the screen.
Document Conventions
This User’s Guide uses various typographic conventions and styles to indicate
content type:
Bulleted paragraphs are used to list items, and to indicate options.
1 Numbered paragraphs indicate procedural steps.
NOTE: Notes provide additional information on a subject.
Warnings provide information about actions that could harm you or your
device.
Product labels, field labels, field choices, etc. are in bold type. For example:
A mouse click in the Graphical User Interface (GUI) is denoted by a right angle
bracket ( > ). For example:
means that you should click Settings in the GUI, then Advanced settings.
A key stroke is denoted by square brackets and uppercase text. For example:
Select UDP to use the User Datagram Protocol.
Click Settings > Advanced Settings.
Press [ENTER] to continue.

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Customer Support
For technical assistance or other customer support issues, please consult your Hitron
representative.
Default Login Details
The CGNVM’s default IP address and login credentials are as follows. For more
information, see Login to the CGNVM on page 25.
Table 1: Default Credentials
IP Address 192.168.0.1
Username cusadmin
Password password

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Copyright 2014 Hitron Technologies. All rights reserved. All trademarks and
registered trademarks used are the properties of their respective owners.
DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.
This User’s Guide is provided “as is” without express or implied warranty of any kind.
Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this
User’s Guide, or losses incurred by use or misuse of the information in this User’s
Guide.

TABLE OF CONTENTS
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Table of Contents
About This User’s Guide ................................................................. 2
Table of Contents ........................................................................... 6
List of Figures ................................................................................ 10
List of Tables ................................................................................. 12
Introduction ................................................................................. 14
1.1 CGNVM Overview ............................................................................. 14
1.1.1 Key Features ............................................................................ 15
1.2 Hardware Connections ...................................................................... 15
1.3 Battery Installation (optional) ............................................................. 19
1.4 LEDs ................................................................................................. 20
1.5 IP Address Setup .............................................................................. 24
1.5.1 Manual IP Address Setup ......................................................... 24
1.6 Login to the CGNVM ......................................................................... 25
1.7 GUI Overview .................................................................................... 26
1.8 Resetting the CGNVM ....................................................................... 28
Status ........................................................................................... 29
2.1 Status Overview ................................................................................ 29
2.1.1 DOCSIS .................................................................................... 29
2.1.2 IP Addresses and Subnets ....................................................... 30
2.1.2.1 IP Address Format ........................................................... 30
2.1.2.2 IP Address Assignment .................................................... 30
2.1.2.3 Subnets ............................................................................ 31
2.1.3 DHCP ........................................................................................ 32
2.1.4 DHCP Lease ............................................................................. 33
2.1.5 MAC Addresses ........................................................................ 33
2.1.6 Routing Mode ........................................................................... 34

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2.1.7 Configuration Files .................................................................... 34
2.1.8 Downstream and Upstream Transmissions .............................. 34
2.1.9 Cable Frequencies .................................................................... 34
2.1.10 Modulation .............................................................................. 35
2.1.11 TDMA, FDMA and SCDMA .................................................... 35
2.1.12 The Multimedia over Coax Alliance ........................................ 36
2.1.12.1 Horizontal vs. Vertical Communications ......................... 37
2.1.12.2 Example MoCA Mesh Network ...................................... 38
2.2 The Status: Overview Screen ........................................................... 39
2.3 The Status: System Information Screen ........................................... 41
2.4 The Status: DOCSIS Provisioning Screen ........................................ 43
2.5 The Status: DOCSIS WAN Screen ................................................... 44
2.6 The Status: DOCSIS Event Screen .................................................. 47
2.7 The Status: Wireless Screen ............................................................. 49
2.8 The Status: MoCA Screen ................................................................ 52
Basic ............................................................................................. 54
3.1 Basic Overview ................................................................................. 54
3.1.1 The Domain Name System ....................................................... 54
3.1.2 Port Forwarding ........................................................................ 55
3.1.3 Port Triggering .......................................................................... 55
3.1.4 DMZ .......................................................................................... 55
3.1.5 Routing Mode ........................................................................... 55
3.2 The Basic: LAN Setup Screen .......................................................... 56
3.3 The Basic: Gateway Function Screen ............................................... 59
3.4 The Basic: Port Forwarding Screen .................................................. 60
3.4.1 Adding or Editing a Port Forwarding Rule ................................ 62
3.5 The Basic: Port Triggering Screen .................................................... 64
3.5.1 Adding or Editing a Port Triggering Rule .................................. 65
3.6 The Basic: DMZ Screen .................................................................... 67
3.7 The Basic: DNS Screen .................................................................... 68
3.8 The Basic: MoCA Screen .................................................................. 70
Wireless ........................................................................................ 75
4.1 Wireless Overview ............................................................................ 75

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4.1.1 Wireless Networking Basics ..................................................... 75
4.1.2 Architecture ............................................................................... 75
4.1.3 Wireless Standards ................................................................... 76
4.1.4 Service Sets and SSIDs ........................................................... 76
4.1.5 Wireless Security ...................................................................... 77
4.1.5.1 WPS ................................................................................. 78
4.1.6 WMM ........................................................................................ 78
4.2 The Wireless: Basic Settings Screen ................................................ 78
4.2.1 The Wireless: Basic Settings: 2.4G Screen .............................. 79
4.2.2 The Wireless: Basic Settings: 5G Screen ................................. 84
4.2.3 The Wireless: Basic Settings: WPS Screen ............................. 88
4.2.4 The Wireless: Basic Settings: Guest Screen ............................ 90
4.3 The Wireless: Access Control Screen ............................................... 91
Admin .......................................................................................... 94
5.1 Admin Overview ................................................................................ 94
5.1.1 Debugging (Ping and Traceroute) ............................................ 94
5.2 The Admin: Management Screen ..................................................... 95
5.3 The Admin: Remote Management Screen ........................................ 96
5.4 The Admin: Diagnostics Screen ........................................................ 97
5.5 The Admin: Backup Screen .............................................................. 98
5.6 The USB Storage Screen .................................................................. 99
5.7 The Admin: Device Reset Screen ................................................... 100
Security ...................................................................................... 102
6.1 Security Overview ........................................................................... 102
6.1.1 Firewall ................................................................................... 102
6.1.2 Intrusion detection system ...................................................... 103
6.1.3 Device Filtering ....................................................................... 103
6.1.4 Service Filtering ...................................................................... 103
6.2 The Security: Firewall Screen ......................................................... 103
6.3 The Security: Service Filter Screen ................................................. 105
6.3.1 Adding or Editing a Service Filter Rule ................................... 107
6.3.2 Adding or Editing a Service Filter Trusted Device Rule .......... 110
6.4 The Security: Device Filter Screen .................................................. 111

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6.4.1 Adding or Editing a Managed Device ..................................... 113
6.5 The Security: Keyword Filter Screen ............................................... 115
6.5.1 Adding or Editing a Keyword Filter Trusted Device Rule ........ 117
MTA ........................................................................................... 119
7.1 The MTA: Status Screen ................................................................. 119
Troubleshooting ......................................................................... 121
Index .......................................................................................... 124

LIST OF FIGURES
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List of Figures
Figure 1: Application Overview ...........................................................................14
Figure 2: Hardware Connections ........................................................................16
Figure 3: Power Cable ........................................................................................18
Figure 4: Battery Compartment (optional) ...........................................................19
Figure 5: Battery (optional) .................................................................................20
Figure 6: LEDs ....................................................................................................21
Figure 7: Login ....................................................................................................26
Figure 8: GUI Overview ......................................................................................27
Figure 9: Bridging the Gap Between IP and Coaxial Networks ..........................36
Figure 10: Traditional Vertical CATV vs. Horizontal MoCA Networking ..............38
Figure 11: Example MoCA Peer-to-Peer Network ..............................................39
Figure 12: The Status: Overview Screen ............................................................40
Figure 13: The Status: System Information Screen ............................................42
Figure 14: The Status: DOCSIS Provisioning Screen .........................................44
Figure 15: The Status: DOCSIS WAN Screen ....................................................45
Figure 16: The Status: DOCSIS Event Screen ...................................................48
Figure 17: The Status: Wireless Screen .............................................................50
Figure 18: The Status: MoCA Screen .................................................................53
Figure 19: The Basic: LAN Setup Screen ...........................................................57
Figure 20: The Basic: Gateway Function Screen ...............................................59
Figure 21: The Basic: Port Forwarding Screen ...................................................60
Figure 22: The Basic: Port Forwarding Add/Edit Screen ....................................62
Figure 23: The Basic: Port Triggering Screen .....................................................64
Figure 24: The Basic: Port Triggering Add/Edit Screen ......................................66
Figure 25: The Basic: DMZ Screen .....................................................................67
Figure 26: The Basic: DNS Screen .....................................................................69
Figure 27: The Basic: MoCA Screen ..................................................................71
Figure 28: Channel Plan Options ........................................................................72
Figure 29: Channel Options ................................................................................72
Figure 30: Scan Range (Start) ............................................................................73
Figure 31: Scan Range (End) .............................................................................73
Figure 32: The Wireless: Basic Settings: 2.4G Screen .......................................80

LIST OF FIGURES
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Figure 33: The Wireless: Basic Settings: 5G Screen ..........................................84
Figure 34: The Wireless: Basic Settings: WPS Screen ......................................89
Figure 35: The Wireless: Basic Settings: Guest Screen .....................................90
Figure 36: The Wireless: Access Control Screen ...............................................91
Figure 37: The Admin: Management Screen ......................................................95
Figure 38: The Admin: Remote Management Screen ........................................96
Figure 39: The Admin: Diagnostics Screen ........................................................98
Figure 40: The Admin: Backup Screen ...............................................................99
Figure 41: The Admin: USB Storage Screen ....................................................100
Figure 42: The Admin: Device Reset Screen ....................................................101
Figure 43: The Security: Firewall Screen ..........................................................104
Figure 44: The Security: Service Filter Screen .................................................106
Figure 45: The Security: Service Filter Add/Edit Screen ...................................108
Figure 46: Additional Service Filtering Options .................................................109
Figure 47: The Security: Service Filter Trusted Device Add/Edit Screen .........110
Figure 48: The Security: Device Filter Screen ..................................................111
Figure 49: The Security: Device Filter Add/Edit Screen ....................................113
Figure 50: Additional Service Filtering Options .................................................115
Figure 51: The Security: Keyword Filter Screen ...............................................116
Figure 52: The Security: Keyword Filter Trusted Device Add/Edit Screen .......118
Figure 53: The MTA: Status Screen .................................................................119

LIST OF TABLES
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List of Tables
Table 1: Default Credentials ................................................................................4
Table 2: Hardware Connections ........................................................................17
Table 3: LEDs ....................................................................................................21
Table 4: GUI Overview .......................................................................................27
Table 5: Private IP Address Ranges ..................................................................31
Table 6: IP Address: Decimal and Binary ..........................................................31
Table 7: Subnet Mask: Decimal and Binary .......................................................32
Table 8: The Status: Overview Screen ..............................................................41
Table 9: The Status: System Information Screen ..............................................42
Table 10: The Status: DOCSIS WAN Screen ....................................................46
Table 11: The Status: DOCSIS Event Screen ...................................................49
Table 12: The Status: Wireless Screen .............................................................51
Table 13: The Status: MoCA Screen .................................................................53
Table 14: The Basic: LAN Setup Screen ...........................................................57
Table 15: The Basic: Gateway Function Screen ................................................59
Table 16: The Basic: Port Forwarding Screen ...................................................60
Table 17: The Basic: Port Forwarding Add/Edit Screen ....................................62
Table 18: The Basic: Port Triggering Screen .....................................................64
Table 19: The Basic: Port Triggering Add/Edit Screen ......................................66
Table 20: The Basic: DMZ Screen .....................................................................68
Table 21: The Basic: DNS Screen .....................................................................69
Table 22: The Basic: MoCA Screen ...................................................................72
Table 23: The Wireless: Basic Settings: 2.4G Screen .......................................80
Table 24: The Wireless: Basic Settings: 5G Screen ..........................................85
Table 25: The Wireless: Basic Settings: WPS Screen .......................................89
Table 26: The Wireless: Basic Settings: Guest Screen .....................................90
Table 27: The Wireless: Access Control Screen ...............................................92
Table 28: The Admin: Management Screen ......................................................95
Table 29: The Admin: Remote Management Screen .........................................97
Table 30: The Admin: Diagnostics Screen .........................................................98
Table 31: The Admin: Backup Screen ...............................................................99
Table 32: The Admin: USB Storage Screen ....................................................100

LIST OF TABLES
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Table 33: The Admin: Device Reset Screen ....................................................101
Table 34: The Security: Firewall Screen ..........................................................104
Table 35: The Security: Service Filter Screen .................................................106
Table 36: The Security: Service Filter Add/Edit Screen ...................................108
Table 37: The Security: Service Filter Trusted Device Add/Edit Screen ..........110
Table 38: The Security: Device Filter Screen ..................................................111
Table 39: The Security: Device Filter Add/Edit Screen ....................................114
Table 40: The Security: Keyword Filter Screen ...............................................116
Table 41: The Security: Keyword Filter Trusted Device Add/Edit Screen ........118
Table 42: The MTA: Status Screen ..................................................................120

INTRODUCTION
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1
Introduction
This chapter introduces the CGNVM and its GUI (Graphical User Interface).
1.1 CGNVM Overview
Your CGNVM is a DOCSIS cable modem, router, embedded Multimedia Terminal
Adapter (eMTA) and wireless access point that allows you to connect your cabled
Ethernet, wireless devices and analog telephones to one another and to the Internet
via your building’s cable connection.
Figure 1: Application Overview

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1.1.1 Key Features
The CGNVM provides:
DOCSIS/EuroDOCSIS 3.0 compliance and DOCSIS 3.0 certification.
Two USB 2.0 hosts, supporting Network Attached Storage (NAS) functionality.
WiFi 2.4GHz 802.11n and 5GHz 802.11ac dual-band MIMO internal antennas.
16 wireless Service Set IDentifiers (SSIDS); 8 SSIDs per radio.
Individual configuration for each SSID, including security, bridging, routing,
firewall and WiFi parameters.
Integrated DLNA media server with support for video, audio and image serving.
Well-defined LEDs that clearly display device and network status.
Enhanced management and stability for low total cost of ownership.
2 FXS ports for telephony using SIP or MGCP.
MoCA 2.0 connectivity for highest performance.
Full operator control via configuration file and SNMP
TR-069 and HNAP ready for easy setup and remote management
1.2 Hardware Connections
This section describes the CGNVM’s physical ports and buttons.

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Figure 2: Hardware Connections

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Table 2: Hardware Connections
WPS Press this button to begin the WiFi Protected Setup
(WPS) Push-Button Configuration (PBC) procedure.
Press the PBC button on your wireless clients in the
coverage area within two minutes to enable them to join
the wireless network.
The WPS LED displays WiFi Protected Setup
connection status as follows:
Bi-color, blinking: the WPS connection is
processing.
Green, steady: the WPS connection has been
successful.
Red, steady: the WPS connection has failed, or an
error has occurred.
Off: WPS is not active.
See WPS on page 78 for more information.
USB The CGNVM provides two USB 2.0 host ports, allowing
you to plug in USB flash disks for mounting and sharing
through the LAN interfaces via the Samba protocol
(network neighborhood).
The CGNVM supports the following Windows file
systems:
FAT16
FAT32
USB devices must not drain more than 500mA
from the USB port. USB devices requiring
more than 500mA should be provided with
their own power source(s).

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RESET Use this button to reboot or reset your CGNVM to its
factory default settings.
To reboot the CGNVM, press the button and hold it for
less than five seconds. The CGNVM restarts, using your
existing settings.
To reset the CGNVM, press the button and hold it for
five or more seconds. All user-configured settings are
deleted, and the CGNVM restarts using its factory
default settings.
LINE 1 Use these ports to connect your analog phones for VoIP
services, using cables with RJ11 connectors.
LINE 2
LAN1 Use these ports to connect your computers and other
network devices, using Category 5 or 6 Ethernet cables
with RJ45 connectors.
LAN2
LAN3
LAN4
CABLE Use this to connect to the Internet via an F-type RF
cable.
POWER Use the POWER port to connect to the 100~125VAC
power cable that came with your CGNVM.
NOTE: Additionally to the POWER connection, you can
also use a battery to power the CGNVM in the
event of a power outage; see Battery Installation
(optional) on page 19.
Figure 3: Power Cable
Table 2: Hardware Connections

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1.3 Battery Installation (optional)
Depends on your multiple system operator (MSO), the CGNVM may be equipped
with a lithium-ion battery backup that can provide emergency power to the device in
the event of a power outage.
You can install and replace the CGNVM’s battery without disconnecting the power
cable.
NOTE: The CGNVM battery is intended for use as a backup to the main power
source, not as a replacement for it. For optimal power performance you
should use the battery in conjunction with the main power source.
For safety and regulatory reasons, batteries are shipped separately to the CGNVM,
and must be manually installed. To install the battery:
1 The battery compartment is located on the underside of the CGNVM. Place the
CGNVM on a table and remove the battery compartment door.
Figure 4: Battery Compartment (optional)
2 Remove the battery from its packaging.

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Figure 5: Battery (optional)
NOTE: Your battery may look somewhat different from the battery depicted,
depending on the number of cells it contains.
3 Insert the battery into the battery compartment.
4 Replace the battery compartment door and return the CGNVM to an upright
position.
1.4 LEDs
This section describes the CGNVM’s LEDs (lights).