Hive Active Heating User manual

Hive Active Heatin
Hive Thermostat Mini
user guide

Hive Active Heatingis the clever way to control your
heating, and if you have a hot water tank, your hot water
too. This guide tells you everythingyou need to know.
Welcome to Hive
Active Heating

Hot tip: If you’ve bou ht Hive Active Heatin , for help controllin your
heatin and hot water remotely visit hivehome.com
Menu/Confirm
Screen
Down
Up

2
Contents
Heating
Hot water page 6
Other features page 8
Multizone page 9
Troubleshooting page 11
page 4

3
Gettin started
How to chan e the temperature:
1
2
3
Tap the up arrow to increase the target temperature
Your heating will come on if the target temperature is above the actual
temperature (you’ll see when the heating is on)
Tap the down arrow to lower the target temperature

Select the mode you want by using the up or down arrow and
tapping the Menu/Confirm icon to confirm selection
4
Heatin
How to chan e mode:
Your thermostat has 3 di erent heatin modes: Schedule, Manual and O
1
2
Tap any icon to wake up the thermostat
Once the screen turns on press the Menu/Confirm icon
3
4
Schedule turns your heatin on and o when you want it to and can
be more ener y e cient
Manual makes sure your home maintains a constant temperature
O leaves your heatin in Frost Protection - so your heatin will only
come on if your home drops below 7°C. You’ll see on the screen
to remind you that Frost Protection is enabled.
Here you’ll see the dierent modes: Schedule, Manual and O
(if you have Heating and Hot Water, you will first be presented
with a screen to Choose Function Heating Hot Water.
Use or to select the function and tap on Menu/Confirm
to select)

5
Settin up a heatin schedule:
To set-up your heating schedule for the Hive Mini Thermostat, you will need
to do so via the app.
To view our help article on setting up schedules for heating and hot water
via the Hive app, this can be found under the support section of our website,
or directly at the link below:
https://community.hivehome.com/s/article/How-do-I-set-up-heating-and-
hot-water-schedules-using-the-Hive-app

Use the Up or Down icon to
choose between Heating & Hot Water
function, then tap Menu/Confirm
to select Hot Water
6
Hot water
Hot water features are not shown on combi boilers (boilers without a
separate hot water tank) as they automatically heat water when it’s needed.
How to turn your hot water on or o :
1
2
3
4
5
Hot tip: If you only want hot water at certain times of the day,
usin Schedule mode could be more ener y e cient.
Wake your thermostat by tapping
any of the icons on the screen
Once the screen turns on press
the Menu/Confirm icon
Choose between On, Schedule or
Ousing the Up or Down
icons
Tap Menu/Confirm to confirm

7
Settin up a new hot water schedule:
To set-up your Hot Water schedule for the Hive Mini Thermostat, you will need
to do so via the app.
To view our help article on setting up schedules for heating and hot water
via the Hive app, this can be found under the support section of our website,
or directly at the link below:
https://community.hivehome.com/s/article/How-do-I-set-up-heating-and-
hot-water-schedules-using-the-Hive-app

How to boost your heating or hot water for a short time:
On the Hive Thermostat Mini, you can send a boost command through your
Hive app, ranging from 15 minutes right up to 6 hours.
Once the set boost duration has finished, your thermostat will resume it’s
previous setting of either manual set temperature, schedule or oin frost
protection mode.
You can find out more about our boost functionality in the app here:
https://community.hivehome.com/s/article/How-do-I-boost-my-heating-or-
hot-water-using-the-Hive-app
8

Hive Multizone
If you are a Hive Multizone customer, to chan e the zone name of each
thermostat lo in to the Hive app or online dashboard and select
Mana e Devices.
Zone name
Multizone lets you control up to six existing plumbed heating zones in
your home. Each zone needs its own Hive thermostat and receiver.
9

10
Troubleshootin :
If you need to identify which of your Hive thermostats belon s to which
receiver follow these steps:
1Turn the heatin o in every zone usin the app or thermostats
2When you look at the receivers the ‘central heatin’ li ht should
be switched o on each receiver
3Turn the heatin on in one zone only by usin the app or thermostat.
The ‘central heatin ’ li ht on one receiver will turn reen showin that
this thermostat is paired to this receiver
4Repeat these steps to identify which receivers your other thermostats
are paired with.
For more information on Hive Multizone, please visit hivehome.com/support

11
Troubleshootin
How to chan e the batteries:
1
2
3
4
Press tab to open
A red battery symbol means your batteries need to be replaced
with four new AAA batteries.
Pull the front of the Thermostat away from the backplate
Lift your thermostat othe hooks that hold it against the
wall and turn it over to access the batteries
Simply pop the batteries out and put the new ones in
Re-hook the top of your thermostat and then press the
bottom until it clicks to secure it to the wall

12
No si nal
Hot tip: Even without a si nal you can still manually switch your heatin
and hot water on and o by pressin the buttons on the Hive receiver
(usually beside your boiler) when its ‘Status’ li ht is red.
No si nal
If this message shows along with this symbol – it means your thermostat
and receiver aren’t communicating.
For more information visit hivehome.com/support or get in touch with the
Hive team by going to hivehome.com/contact-us

13
Icons you might see on your thermostat
1
2
3
4
5
6
7
8
Hot Water mode on
Heating mode on
Actual temperature
Down button
Menu button
Up button
Target temperature
Frost protection
Actual
Target

14
1
2
654
7
3

8
15

16
If for any reason you need to return your Hive Active Heatin , simply return
your box and its contents to the retailer. Any return is subject to the retailer’s
refund policy so please don’t for et to check the retailer’s refund policy too.
Can we help?
You can view our handy how-to-use videos alon with hints and tips
at hivehome.com/support

To avoid environmental and health problems due
to hazardous substances in electrical and electronic
oods, appliances marked with a crossed out wheeled
bin should not be placed into your household rubbish
bin. Instead, when they are unable to be re-used, they
should be recycled. Your local authority will be able
to advise you on the location of the nearest recyclin
centre that is authorised to accept this type of waste.
Please recycle responsibly.
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Registered in England (No.5782908) SL4 5GD, UK.
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