HKT Snom D385 User manual

Enterprise Centrex –Snom D385 phoneset quick reference
Updated: Sep 2020
Features
Instructions
Dialing out
Lift the handset + (Phone no.) + [ ]
Note: Need to dial [ 9 ] before the phone no.
Intercom dialing
Lift the handset + (Extension no.) + [ ]
Intercom dialing (using
"busy lamp")
[ Busy lamp for that ext. ]
Last number redial
[Redial]
Speed dialing
To dial: Lift the handset + [ * ] + [ * ] + ([0][0] –[9][9]) + []
* Customer needs to define speed dial in user portal first
Volume adjustment
Ringtone: to decrease or increase
Voice: Lift the handset + to decrease or to increase
Holding call
To hold: (Call connected) + [Hold]/
To retrieve: (Call held) + [Retrieve] /
All call forwarding
To set: [*] [0] [5] + (Phone/Extension no.) + []
To cancel: [#] [0] [5] + []
Busy call
forwarding
To set: [*] [2] [5] + (Phone/Extension no.) + []
To cancel: [#] [2] [5] + []
No answer call
forwarding
To set: [*] [3] [5] + (Phone/Extension no.) + []
To cancel: [#] [3] [5] + []
Call transfer - Blind
transfer
(Call connected) + [Transfer]/ + (Extension no.)
Call transfer -
Consultation transfer
(Call connected) + [Hold]/ + (Extension no.) + [] +
Wait for answer +
(Call connected) + [Transfer (softkey)] + (Extension no.) + [] +
Wait for answer + [Transfer (softkey)] (New Firmware support in Oct/Nov)

Conferencing call
(Call connected) + [Hold]/ + (Phone no.) + [] + answer + [Conference On]/
(Call connected) + [[Conference (softkey)] + (Phone no.) + [] + answer +
[Conference On]/ (New Firmware support in Oct/Nov)
Group pick-up
Lift the handset + [ * ] [ 1 ] [ 1 ] + []
Call pick-up
By feature access code, applicable to ALL extensions: Llift the handset + [ * ] [ 2 ] [ 1 ] +
(Ringing extension no.) + []
By "busy" lamp field, applicable to preset extensions: Lift the handset + [ Busy lamp for
that ext. ]
Directory
[Address Book]/ + Choose [Enterprise Directory]/ [Group Directory]/ [Group
Common Phone List]/ [Personal Phone List]
Missed Calls
[Right Arrow]
Call List
[Call History] + Choose [Missed] / [Received]/ [Dialed]
Listen to voicemail
+ (Lift handset) or (Lift handset) + [*] [9] [0]
Listen to voicemail
(outside office)
From other phone: (Dial 2204 1111 / 2562 0111 / 2205 1111) + (Your phone no.) + [ ]
+ (Your voicemail password) + [#]
IDD & chargeable call
password
To lock: [ * ] [ 0 ] [ 4 ] + [] + (System will prompt to enter password) + (Password) +
[ # ]
To unlock: [ # ] [ 0 ] [ 4 ] + [] + (System will prompt to enter password) + (Password) +
[ # ]
Menu
To view information menu:
Service hotline number: 1833 133 / 2283 6820
Enterprise Centrex help link: http://www.pccwone.com/eng/ec_help.html
Voice mail box reminder: customer is recommended to clean up voice mail box regularly.