HKT Snom M65 User manual

Enterprise Centrex – Snom M65 phoneset quick reference
Updated: Sep 2020
Features
Instructions
Dialing out
Lift the handset + (Phone no.) + [ ]
Intercom dialing
Lift the handset + (Extension no.) + [ ]
Last number redial
[ * ] [1] [8] + [ ]
Speed dialing
To dial: Lift the handset + [ * ] + [ * ] + ([0][0] – [9][9]) + [ ]
* Customer needs to define speed dial in user portal first
Volume adjustment
Ringtone: In Menu, choose [settings] -> [Audio settings] -> [Ring Volume] to decrease
or increase.
Voice: On the call press [ + ]/[ - ] on the left hand side of M65 to decrease or to increase
Holding call
To hold: (Call connected) + [Hold]
To retrieve: (Call held) + [Retrieve]
All call forwarding
To set: [*] [0] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [0] [5] + [ ]
Busy call
forwarding
To set: [*] [2] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [2] [5] + [ ]
No answer call
forwarding
To set: [*] [3] [5] + (Phone/Extension no.) + [ ]
To cancel: [#] [3] [5] + [ ]
Call transfer - Blind
transfer
(Call connected) + [Transfer] + (Extension no.) + [Transfer]
Call transfer -
Consultation transfer
(Call connected) + [Transfer]/[Hold] + (Extension no.) + [ ] +
Wait for answer + [Transfer]
Conferencing call
(Call connected) + [Conf]/[Hold] + (Phone no.) + [ ] + answer + [Conf]
Call pick-up
By feature access code, applicable to ALL extensions: Llift the handset + [ * ] [ 2 ] [ 1 ] +
(Ringing extension no.) + [ ]

Group pick-up
Lift the handset + [ * ] [ 1 ] [ 1 ] + [ ]
Directory
Press [ ] to enter directory to search the contact
Call List
Press [ ] to enter call history.
stand for “All call history”
stand for “Received calls”
stand for “Dialed calls”
stand for “Missed calls”
Listen to voicemail
Long press [1] or [*] [9] [0] + [ ]
Listen to voicemail
(outside office)
From other phone: (Dial 2562 0111) + (Your phone no.) + [ ] + (Your voicemail
password) + [#]
IDD & chargeable call
password
To lock: [ * ] [ 0 ] [ 4 ] + [ ] + (System will prompt to enter password) + (Password) +
[ # ]
To unlock: [ # ] [ 0 ] [ 4 ] + [ ] + (System will prompt to enter password) + (Password) +
[ # ]
Menu
To view information menu:
Service hotline number: 1833 133 / 2283 6820
Enterprise Centrex help link: http://www.pccwone.com/eng/ec_help.html
Voice mail box reminder: customer is recommended to clean up voice mail box regularly.