Home HME030245N User manual

Before using your Gas Patio Heater, please read this manual.
Gas Patio Heater
HME030245N
Igniter

Important Safety Instructions 6-7
Installation Instructions 8-12
Operation 13
Care And Maintenance 14
Troubleshooting 15
Warranty 16
Manufacturing Info 16
Warning 16
Contact Us 16
TABLE OF CONTENTS
ANS Z83.26-2014 • CSA 2.37-2014 Gas-Fired Outdoor Infrared Patio Heater
DANGER
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from the appliance
and immediately call your gas supplier or fire
department.
DANGER CARBON MONOXIDE HAZARD
This appliance can produce carbon
monoxide which has no odor.
Using it in an enclosed space can kill
you.
Never use this appliance in an
enclosed space such as a camper,
tent, car or home.
WARNING
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance. An LP-cylinder not connected for use shall
not be stored in the vicinity of this or any other
appliance.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause property damage, injury or
death. Read the installation, operation and
maintenance instructions thoroughly before installing
or servicing this equipment.
WARNING: For Outdoor Use Only
US
R
R

on bringing home your new appliance!
Congratulations
Don’t forget to register your product at homelabs.com/reg
for updates, coupons, and other relevant information.
Although greatly appreciated, product registration is not
required to activate any warranty.

6 7
IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
For Outdoor Use Only
DANGER
Failure to comply with the precautions and instructions provided with this heater can result in death, serious
bodily injury and property loss or damage from hazards of fire, explosion, burn, asphyxiation, and/or carbon
monoxide poisoning. Only persons who can understand and follow the instructions should use or service this
heater.
EXPLOSION & FIRE HAZARD
• Keep solid combustibles, such as building materials, paper or cardboard, a safe distance away from the
heater as recommended by the instructions.
• Provide adequate clearances around air openings into the combustion chamber.
• Never use the heater in spaces which do or may contain volatile or airborne combustibles, or products
such as gasoline, solvents, paint thinner, dust particles or unknown chemicals.
• During operation, this product can be a source of ignition. Keep heater area clear and free from
combustible materials, gasoline, paint thinner, cleaning solvents and other flammable vapors and
liquids. Do not use heater in areas with high dust content. Minimum heater clearances from combustible
materials: three (3) feet from the sides & two (2) feet from the top.
• Never store propane near high heat, open flames, pilot lights, direct sunlight, other ignition sources or
where temperatures exceed 120°F (49°C).
• Propane vapors are heavier than air and can accumulate in low places. If you smell gas, leave the area
immediately.
• Never install or remove propane cylinder while heater is lit, near flame, pilot lights, other ignition sources
or is too hot to touch.
• This heater is red hot during use and can ignite flammables too close to the burner. Keep flammables at
least 3 feet from sides & 2 feet from top. Keep gasoline and other flammable liquids and vapors well away
from heater.
• Store the propane cylinder outdoors in a well ventilated space out of reach of children. Never store the
propane cylinder in an enclosed area (house, garage, etc.). If heater is stored indoors, disconnect the
propane cylinder for outdoor storage.
CARBON MONOXIDE HAZARD
• This heater is a combustion appliance. All combustion appliances produce carbon monoxide (CO) during
the combustion process. This product is designed to produce extremely minute, non-hazardous amounts
of CO if used and maintained in accordance with all warnings and instructions. Do not block air flow into
or out of the heater.
• Carbon Monoxide (CO) poisoning causes flu-like symptoms, watery eyes, headaches, dizziness, fatigue
and possible death. You can't see or smell it. It's an invisible killer. If these symptoms are present during
operation of this product, get fresh air immediately!
• For outdoor use only.
• This heater consumes air (oxygen). Never use indoor or in other unventilated or enclosed areas to avoid
endangering your life.
FOR YOUR SAFETY If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, stay away from the appliance and immediately call your gas supplier or fire
department.
WARNING
• We cannot foresee every use of heaters. Check with your local fire safety authority if you have questions about
heater use. Check standards regarding the use of fuel gases and heat producing products for specific uses. Your
local authorities can advise you about these. If no local codes exist, follow National Fuel Gas Code, ANS Z223.1. In
Canada, installation must conform to local codes. If no local codes exist, follow the current National standards of
CANADA CAN/CGA-B 149.2.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. An
LP-cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
• Certain materials or items, when stored under the heater, will be subjected to radiant heat and could be seriously
damaged.
• This product is fueled by propane gas. Propane gas is invisible, odorless, and flammable. An odorant is normally
added to help detect leaks and can be described as a “rotten egg” smell. The odorant can fade over time so leaking
gas is not always detectable by smell alone.
• Propane gas is heavier than air and leaking propane will sink to the lowest level possible. It can ignite by ignition
sources including matches, lighters, sparks or open flames of any kind many feet away from the original leak. Use
only propane gas set up for vapor withdrawal.
• Store or use propane gas in compliance with local ordinances and codes or with ANS/NFPA 58. Turn off propane
when not in use.
• Alert children and adults to the hazards of high surface temperatures. Stay away from these surfaces to avoid
burning skin or igniting clothing.
• Carefully supervise young children when in the vicinity of the heater.
• Do not hang clothing or any other flammable materials from the heater, or place on or near the heater.
• Replace any guard or protective device removed for servicing the appliance prior to placing back in service.
• Installation and repair should be done by a qualified service person. The heater should be inspected before use and
annually by a qualified service person. More frequent cleaning may be required as necessary. It is imperative that
the control compartment, burners, and circulating air passageway of the appliance be kept clean.
CARBON MONOXIDE HAZARD
• This appliance can produce carbon monoxide which has no odor. Using it in an enclosed space can kill you. Never
use this appliance in an enclosed space such as a camper, tent, car or home.
• Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or
death. Read the installation, operation and maintenance instructions thoroughly before installing or servicing this
equipment.
BURN HAZARD
• Never leave the heater unattended when hot or in use.
• Keep out of reach of children.
Before using your gas patio heater, please read this manual carefully before installation and keep it for future
reference. This manual contains important information about the assembly, operation and maintenance of this patio
heater. This manual should be read in conjunction with the labeling on the product. Safety precautions are essential
when any mechanical or propane fueled equipment is involved. These precautions are necessary when using, storing,
and servicing. Using this equipment with caution will reduce the possibilities of personal injury or property damage.
CAUTION
• SERVICE SAFETY
• Keep all connections and fittings clean. Make sure propane cylinder valve outlet is clean. During set up, check all
connections and fittings for leaks using soapy water. Never use a flame. Use as a heating appliance only. Never
alter in any way or use with any device.

8 9
INSTALLATION INSTRUCTIONS
UNPACKING AUNPACKING AND REMOVING SHIPPING MATERIAL
Before beginning assembly of the product, make sure all parts are present. Compare parts in the package with hardware
and accessories list below. If any part is missing or damaged, do not attempt to assemble the product. Contact customer
service for replacement.
Parts Description
A
B
FF
C
D
E
G
OO
NN
H
F
I
J
K
L
N
O
M
Tools Needed (not included)
Phillips screwdriver with medium blade. Leak Detection
Solution.
Estimated assembly time: 60 minutes
ASSEMBLY INSTRUCTIONS
1. Bucket assembly:
1-1. Attach wheel kit (J) to
base (I). Line up holes in wheel
bracket with corresponding
holes in base, insert two bolts
M8 x 16 (BB) through holes,
and finger tighten two M8
flange nuts (AA). Reverse the
base, fix the ground fixer (K) to
the base with two bolts M6X10
(DD) and two washers Ø6 (EE),
Secure the ground fixer with
two nuts M6 (PP). Fix another two ground fixer with bolts
and nuts, and reverse the base. (Screws for anchoring
the base to the ground are not
inculded.)
1-2. Insert four M8X45 screw
(QQ) through holes , and finger
tighten four M8 flange nut
(AA).
1-3. To improve the stability,
the bucket (L) must be filled
with sand. Remove the lid
from center of bucket (L).
Slowly pour the sand into the
bucket (L). Shake the bucket
(L) to disperse the sand
evenly. Close the lid tightly.
2. Attach cylinder
housing (G) to base (I).
Attach cylinder housing
loosely to base with
four M5 X 8 screws
(CC).
3. Attach post (H) to
cylinder housing top.
Open the door, put
post through the hole
on the top of cylinder
housing.
4. Attach post to cylinder
housing using the
reinforced ring (NN), four
M6 X 10 bolts (DD) and
small flat washers Ø6
(EE). Fasten them and
cover with the deck ring
(OO).
1-2
I
AA
L
QQ
1-1
I
AA
PP
EE
K
DD
BB
1-3
sand
L
2
G
CC
3
H
4
NN
oo
Accessories
AA
II
DD EE HH K
CC
KK LL MM NN
FF
BB GG
Reflector
spacer
Qty. 3
Washer Φ8
Qty. 9
Washer Φ6
Qty. 9
Screw
M6 X 10
Qty. 9
Cap nut
Qty. 9
Screw
M5 X 8
Qty. 8 Bolt M6 X 10
Qty. 10
Small flat
washer Φ6
Qty. 10
Reinforced
ring
Qty. 1
Wrench
Qty. 1
JJ
Wing nut
Qty. 3 Stainless
steel bolt
Qty. 4
Bolt
M8 x 16
Qty. 2
Qty. 4
M8
Flange
nut
Qty. 6
(not actual size)
(not actual size)
OO
Deck ring
Qty. 1
PP QQ
M6 Nut
Qty. 6
(not actual size)
Qty. 3
Ground Fixer
Screw
M8x45
INSTALLATION INSTRUCTIONS
AReflector Panel X 3
BReflector Plate
FF Reflector Stud X 3
CHead Assembly (Burner)
DTabletop
ETable connector
FRegulator
OO Deck Ring
NN Reinforced Ring
GCylinder Housing
HPost
IBase
JWheel Kit
KGround Fixer X 3
LBucket
MOrifice
NThermocouple
OPilot tube

10 11
5. Beverage table installation
5-1. Revised the table
(D). Attached the table
connector (E) to the table,
secure them with four M5 X
8 screws (CC).
5-2. Turn the handle of
connector in a clockwise
direction, put the hole in
the middle of the table
through the pole. Turn the
table in a clockwise
direction to tighten and in a
counter-clockwise
direction to loosen.
Note: If table can not be
tightened, turn the handle
of connector in a counter-
clockwise direction a little,
then turn the table in a
clockwise direction to
tighen.
6. Attach reflector stud (FF)
and three washers Ø8 (GG)
to screen cover. Tighten the
reflector studs.
7. Attach head assembly to
post.
7-1. Unscrew four stainless
steel bolts (LL).
7-2. Load head assembly
by inserting hose into post.
Insert head assembly into
post. Control knob should
be above decal on post.
Attach head assembly to
post, and loosely install
four stainless steel bolts.
Tighten bolts securely.
8. WARNING: Remove
protective cover before
assembling.
Note: If necessary for
proper alignment of
reflector sections, loosen
each bolt prior to further
assembly and retighten
after sections are aligned.
Note: If table cannot be
tightened, turn the handle
of connector in a counter-clockwise direction a little,
then turn the table in a clockwise direction to tighen.
9. Reflector plate assembly:
9-1. Slide two reflector
panels together.
Insert one screw M6 X 10
(II). Slide one washer Ø6
(HH) over threaded end
of screw M6 X 10 (II) and
screw on cap nut (JJ)
loosely.
9-2. Slide reflector plate
onto reflector panels.
Insert one screw M6 X 10
(II). Slide one washer Ø6
over threaded end of
screw M6 X 10 (II) and
screw on cap nut (JJ)
loosely. Repeat
procedure to complete
the assembly of all four
sections. Fully tighten all
of the screws in the
rolled edge.
10. Support heater. Slide
three washers washer
Ø8 (GG) over threaded
end of spacer. Locate
reflector assembly on 3
studs. Install three
washers Ø8 on studs
and securely tighten
wing nuts (KK) but do
not overtighten.
11. Connect hose and
regulator to cylinder. The
propane gas and cylinder
are sold separately.
Every part of the heater
shall be secure against
displacement and shall be
constructed to maintain a
fixed relationship between
essential parts under
normaland reasonable
conditions of handling
and usage. Parts not permanently secured shall be designed
so they cannot be incorrectly assembled and cannot be
improperly located or misaligned in removing or replacing
during cleaning or other servicing.
Use a standard 20 lb. propane cylinder only (approximately
12.2 in. / 31cm. in diameter and 17.9 in./ 45.5cm high).
Use this heater only with a propane vapor withdrawal supply
system. See chapter 5 of the standard for storage and
handling of liquefied petroleum gas, ANS/NFPA 58. Your local
library or fire department should have this book. Storage
of an appliance indoors is permissible only if the cylinder
5-1
D
E
CC
5-2
Tighten
Loosen
6
C
FF
GG
7-1
7-2
8
B
A
9-1
TT
JJ
HH
II
JJ
HH
II
9-2
TT
10
KK
GG
11
Standard 20 lb. tank
17.9in. / 45.5cm
12.2in. / 31cm
INSTALLATION INSTRUCTIONS
is disconnected and removed from the appliance. A
cylinder must be stored outdoors in a well-ventilated
area out of the reach of children. A disconnected cylinder
must have dust caps tightly installed and must not
be stored in a building, garage or any other enclosed
area. The maximum inlet gas supply pressure: 250 psi
/1750 kPa. The minimum inlet gas supply pressure:
25psi/175kPa. Manifold pressure with regulator provided:
11 inch W.C/ 2.74 kPa. The pressure regulator and hose
assembly supplied with the appliance must be used.
The installation must conform with local codes, or in
the absence of local codes, with national fuel gas code,
ANS Z223.1/NFPA54, natural gas and propane Installation
Code, CSA B149.1, or propane storage and handling code,
B149.2.
The knob on the LP tank must be closed. Make sure that
the knob is turned clockwise to a full stop. The cylinder
supply system must be arranged for vapor withdrawal.
Check that the control knob on the control unit is turned
off. Hold the regulator in one hand and insert the nipple
into the valve outlet. Be sure the nipple is centered in
the valve outlet. The coupling nut connects to the large
outside threads on the valve outlet. Hand-tighten the
coupling nut clockwise until it comes to a full stop.
Firmly tighten by hand only.
To Disconnect: Fully close the tank valve by turning
clockwise. Turn the coupling nut counterclockwise until
the regulator assembly detaches.
A dented, rusted or damaged propane cylinder may
be hazardous and should be checked by your cylinder
supplier. Never use a propane cylinder with a damaged
valve connection.
The propane cylinder must be constructed and
marked in accordance with the specifications for LP
gas cylinders of the U.S. Department of Transportation
(DOT) or the standard for cylinders, spheres and tubes
for transportation of dangerous goods and commission,
CAN/CSA-B339.
The cylinder must have a listed overfilling prevention
device.
The cylinder must have a connection device compatible
with the connection for the appliance.
The cylinder used must include a collar to protect the
cylinder valve.
Never connect an unregulated propane cylinder to the
heater.
12. Screw regulator
onto gas hose. Do
not cross-thread.
Tighten securely. Attach
regulator to cylinder.
Complete attachment.
13. Install cylinder.
WARNING:
• Do not store a spare LP-gas cylinder under or
near this appliance;
• Never fill the cylinder beyond 80 percent full;
• Place the dust cap on the cylinder valve outlet
whenever the cylinder is not in use. Only install
the type of dust cap on the cylinder valve that is
provided with the cylinder valve. Other type of
caps or plugs may result in leakage of propane.
LEAK CHECK
WARNING:
• Perform all leak tests outdoors.
• Extinguish all open flames.
• NEVER leak test when smoking.
• Do not use the heater until all connections have
been leak tested and do not leak.
Regulator / Cylinder
connection
Hose / Regulator
connection
1. Make 2-3 oz. of leak check solution (one part liquid
dishwashing detergent and three parts water).
2. Apply several drops of solution where hose
attaches to regulator.
3. Apply several drops of solution where regulator
connects to cylinder.
4. Make sure all patio heater and light valves are OFF.
5. Turn cylinder valve ON.
If bubbles appear at any connection, there is a leak.
1. Turn cylinder valve OFF.
2. If leak is at hose/regulator connection: tighten
connection and perform another leak test. If bubbles
continue appearing, the hose should be returned to
the place of purchase.
12
13
INSTALLATION INSTRUCTIONS

12 13
3. If leak is at regulator/cylinder valve connection:
disconnect, reconnect, and perform another leak check.
If you continue to see bubbles after several attempts,
cylinder valve is defective and should be returned to
cylinder’s place of purchase.
If NO bubbles appear at any connection, the connections
are secure.
NOTE: Whenever gas connections are loosened or
removed, you must perform a complete leak test.
4. Complete installation.
DANGER:
• CARBON MONOXIDE HAZARD
• For outdoor use only. Never use inside house, or other
unventilated or enclosed areas. This heater consumes air
(oxygen). Do not use in unventilated or enclosed areas to
avoid endangering your life.
CAUTION:
Do not attempt to operate until you have read and
understand all General Safety Information in this manual
and all assembly is complete and leak checks have been
performed.
This appliance shall be used only in a well-ventilated
space and shall not be used in a building, garage or any
other enclosed area.
An appliance may be installed with shelter no more
inclusive than:
1)With walls on all sides, but with no overhead cover.
2)Within a partial enclosure which includes an overhead
cover and no more than two side walls. These side walls
may be parallel, as in a breezeway, or at right angles to
each other.
3)Within a partial enclosure which includes an overhead
cover and three side walls, as long as 30 percent or
more of the horizontal periphery of the enclosure is
permanently open.
Before Turning Gas Supply ON:
1. Your heater was designed and approved for outdoor
use only. Do NOT use it inside a building, garage, or any
other enclosed area.
2. Make sure surrounding areas are free of combustible
materials, gasoline, and other flammable vapors or
liquids.
3. Ensure that there is no obstruction to air ventilation. Be
sure all gas connections are tight and there are no leaks.
4. Be sure the cylinder cover is clear of debris. Be sure
any component removed during assembly or servicing is
replaced and fastened prior to starting.
Before Lighting:
1. Heater should be thoroughly inspected before each
use, and by a qualified service person at least annually. If
relighting a hot heater, always wait at least 5 minutes.
2. Inspect the visible portion of the hose before each use
of the appliance. If the hose leaks, it must be replaced
prior to operation. Only use the replacement hose
assembly specified by manufacturer.
3. The pressure regulator and hose assembly supplied
with the appliance must be used. Replacement pressure
regulators and hose assemblies must be those specified
by the appliance manufacturer.
WARNING: FOR YOUR SAFETY
Be careful when attempting to manually ignite this
heater. Holding in the control knob for more than 10
seconds before igniting the gas will cause a ball of flame
upon ignition.
OPERATION CHECKLIST
For a safe and pleasurable heating experience, perform
this check before each use.
1. I am familiar with entire owner’s manual and
understand all precautions noted.
2. All components are properly assembled, intact and
operable.
3. No alterations have been made.
4. All gas connections are secure and do not leak.
5. Wind velocity is below 10 mph.
6. Unit will operate at reduced efficiency below 40°F.
7. Heater is placed outdoors (outside any enclosure).
8. There is adequate fresh air ventilation.
9. Heater is away from gasoline or other flammable
liquids or vapors.
10. Heater is away from windows, air intake openings,
sprinklers and other water sources.
11. Heater is at least 36 in. on top and at least 36 in. on
sides from combustible materials.
12. Heater is on a hard and level surface.
13. There are no signs of spider or insect nests.
14. All burner passages are clear.
15. All air circulation passages are clear.
16. Children and adults should be alerted to the hazards
of high surface temperatures and should stay away to
avoid burns or clothing ignition.
17. Children should be carefully supervised when they are
in the area of the heater.
18. Clothing or other protective material should not be
hung from the heater, or placed on or near the heater.
19. Any guard or other protective device removed for
servicing the heater must be replaced prior to operating
the heater.
20. Installation and repair should be done by a qualied
service person. The heater should be inspected before
use and at least annually by a qualied service person.
21. More frequent cleaning may be required as necessary.
It is imperative that control compartment, burner and
circulating air passageways of the heater be kept clean.
Lighting:
NOTE: This heater is equipped with a pilot light that
allows for safer startups and shutdowns. Pilot must be lit
before main burner can be started.
1. Turn the control knob to the “OFF” position.
2. Fully open LP cylinder valve.
INSTALLATION INSTRUCTIONS OPERATION
3. Open viewing hole by sliding
cover to either side (Figure 1).
4. Push control knob in and
rotate to pilot position (Figure 2).
NOTE: For initial start or after
any cylinder change, hold
control knob in for 2 minutes to
purge air from gas lines before
proceeding.
5. Push and release the igniter
button until pilot flame is visible
through viewing hole.
6. Once the pilot is lit, continue to depress the control
knob for 30 seconds.
7. If the pilot does not stay lit,
repeat steps 4 to 6.
8. If after repeating steps 4 to 6
unit does not light, then
- Push in control knob and turn
to “PILOT” (Figure 3).
- As you are depressing the
control knob, place long stem
lighter into the ignition hole on
the emitter screen to light the
pilot (Figure 4).
- Repeat step 6.
9. Turn the control knob to the
“LOW”, then release control
knob. If you want a higher
temperature, turn the control
knob counterclockwise to the
“HIGH” (Figure 5).
NOTE: Improper operation,
can cause injury or property
damage. If pilot fails to remain
lit, all valves should be closed
and a waiting period of at least
5 minutes should pass before attempting to light.
If you experience any ignition problem please consult
“Troubleshooting”.
CAUTION: Avoid inhaling fumes emitted from the heater’s
first use. Smoke and odor from the burning of oils used
in manufacturing will appear. Both smoke and odor will
dissipate after approximately 30 minutes. The heater
should NOT produce thick black smoke.
NOTE: The burner may be noisy when initially turned on.
To eliminate excessive noise from the burner, turn the
control knob to the PILOT position. Then, turn the knob to
the level of heat desired.
When the heater is ON:
Emitter screen will become bright red due to intense
heat. The color is more visible at night. Burner will display
blue and yellow flame. These flames should not be yellow
or produce thick black smoke, indicating an obstruction
of airflow through the burners. The flame should be blue
with straight yellow tops. If excessive yellow flame is
detected, turn off heater and consult “Troubleshooting”.
Re-lighting:
NOTE: For your safety, control knob cannot be turned OFF
without first depressing control knob in PILOT position
and then rotating it to OFF.
1. Turn control knob to OFF.
2. Wait at least 5 minutes to let gas dissipate, before
attempting to relight Pilot.
3. Repeat the “Lighting” steps on prior page.
WARNING: Heater will be hot aer use. Handle with
extreme care.
Shut Down:
1. Turn control knob clockwise to PILOT. Normally, burner
will make a slight popping sound when extinguished.
Burner will extinguish but PILOT will remain ON.
2. To extinguish PILOT, depress control knob and continue
to turn it clockwise to OFF.
3. Turn cylinder valve clockwise to OFF and disconnect
regulator when heater is not in use.
NOTE: After use, some discoloration of the emitter screen
is normal.
AFTER OPERATION
1. Gas control is turned OFF.
2. Gas Tank valve is turned OFF.
3. Disconnect Gas line.
Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
in.
in.
in.
in.
in.
in.
Normal Abnormal

14 15
WARNING: FOR YOUR SAFETY
• Do NOT touch or move heater for at least 45 minutes after use.
• Reflector is too hot to touch. Allow reflector to cool before touching.
To enjoy years of outstanding performance from your heater, make sure you perform the following maintenance
activities on a regular basis:
Keep exterior surfaces clean.
1. Use warm soapy water for cleaning. Never use flammable or corrosive cleaning agents.
2. While cleaning your unit, be sure to keep the area around the burner and pilot assembly dry at all times. Do not
submerge the control valve assembly. If the gas control is submerged in water, do NOT use it. It must be replaced.
a. Keep the appliance area clear and free from combustible materials, gasoline and other flammable vapors and
liquids.
b. Do not obstruct the flow of combustion and ventilation air.
c. Keep the ventilation opening(s) of the cylinder enclosure free and clear from debris.
d. Visually check portions of the hose assembly located within the confines of the heater post. Inspect
the entire hose assembly at least annually by disassembling the reflector and burner. Inspect the hose assembly for
evidence of excessive abrasion, cuts, or wear-off.
e. Suspected areas should be leak tested.
f. Assemble the reflector and burner again following step 7 and 10.
3. Air flow must be unobstructed. Keep controls, burner, and circulating air passageways clean. Signs of possible
blockage include:
• Gas odor with extreme yellow tipping of flame.
• Heater does NOT reach the desired temperature.
• Heater glow is excessively uneven.
• Heater makes popping noises.
• Spiders and insects can nest in burner or orifices. This dangerous condition can damage heater and render it
unsafe for use. Clean burner holes by using a heavy-duty pipe cleaner. Compressed air may help clear away
smaller particles.
• Carbon deposits may create a fire hazard. Clean dome and burner screen with warm soapy water if any carbon
deposits develop.
Note: In a salt-air environment (such as near an ocean), corrosion occurs more quickly than normal. Frequently
check for corroded areas and repair them promptly.
TIP: Use high-quality automobile wax to help maintain the appearance of your heater. Apply to exterior surfaces
from the pole down. Do not apply to emitter screen or domes.
Storage Between uses:
1. Turn Control Knob OFF.
2. Disconnect LP source.
3. Store heater upright in an area sheltered from direct contact with inclement weather (such as rain, sleet, hail,
snow, dust and debris).
4. If desired, cover heater to protect exterior surfaces and to help prevent build-up in air passages. Note: Wait until
heater is cooled down before covering.
During periods of extended inactivity or when transporting:
1. Turn Control Knob OFF.
2. Disconnect LP source and move to a secure, well-ventilated location outdoors.
3. Store heater upright in an area sheltered from direct contact with inclement weather (such as rain sleet, hail,
snow, dust and debris).
4. If desired, cover heater to protect exterior surfaces and to help prevent build-up in air passages. Never leave LP
cylinder exposed to direct sunlight or excessive heat.
Note: Wait until heater is cooled down before covering.
Service
Only a qualified service person should repair gas passages and associated components.
Caution: Always allow heater to cool down before attempting any service.
CARE AND MAINTENANCE TROUBLESHOOTING
Pilot won’t light
Note: Heater operates at
reduced efficiency below
40F (5C)
Pilot won’t stay lit
Burner won’t light
Burner flame is low
Carbon build-up
Thick black smoke
Cylinder valve is closed.
There is blockage in orifice or
pilot tube.
Air in gas line.
Low gas pressure with cylinder
valve fully open.
Igniter fails.
Dirt has built up around pilot.
Connection between gas valve
and pilot assembly is loose.
Thermocouple is not operating
correctly.
Propane cylinder is frosted.
There is blockage in orifice.
Control knob is not turned to ON
position.
Gas pressure is low.
Outdoor temperature is less than
40F and tank is less than 1/4
full.
There is blockage in burner.
There is dirt or film on reflector
and burner screen.
There is blockage in burner.
Open valve.
Clean or replace orifice or pilot tube.
Open gas line and bleed it (pressing control knob
in) for not more than 1 - 2 minutes or until you
smell gas.
Turn cylinder valve OFF and replace cylinder.
Use match to light pilot; obtain new igniter and
replace.
Clean dirt from around pilot.
Tighten connection and perform leak check.
Replace thermocouple.
Wait until the propane cylinder warms up and
becomes unfrosted.
Clear blockage.
Turn control knob to ON.
Turn cylinder valve OFF and replace cylinder.
Use a full cylinder.
Check burner and orifices for blockage.
Clean reflector and burner screen.
Remove blockage and clean burner inside and
outside.
POSSIBLE CAUSES SOLUTION
PROBLEM POSSIBLE CAUSES SOLUTION PROBLEM POSSIBLE CAUSES SOLUTION PROBLEM

16
WARRANTY
hOme™offers a limited one-year warranty (“warranty period”) on all of our products purchased new and unused
from hOme Technologies, LLC or an authorized reseller, with an original proof of purchase and where a defect
has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty
period. The warranty does not apply where damage is caused by other factors, including but without limitation:
(a) normal wear and tear; (b) abuse, mishandling, accident, or failure to follow operating instructions; (c)
exposure to liquid or infiltration of foreign particles; (d) servicing or modifications of the product other than by
hOme™; (e) commercial or non-indoor use.
The hOme™warranty covers all costs related to restoring the proven defective product through repair or
replacement of any defective part and necessary labor so that it conforms to its original specifications. A
replacement product may be provided instead of repairing a defective product. hOme™’s exclusive obligation
under this warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We
recommend that you register your product on our website, homelabs.com/reg. Although greatly appreciated,
the product registration is not required to activate any warranty and product registration does not eliminate the
need for the original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts,
other than those provided by hOme™, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any
issue, regardless of warranty terms. If you have an issue with a hOme™product, please contact us at 1-800-898-
3002, and we will do our best to resolve it for you.
This warranty gives you specific legal rights and you may have other legal rights, which vary from state to state,
country to country, or province to province. The customer may assert any such rights at their sole discretion.
WARNING
Keep all plastic bags away from children.
This manual is to be used with all items with the model number
MANUFACTURING INFO
HME030245NHME030238N
1-(800)-898-3002
CONTACT US
homelabs.com/chat
CHAT W ITH U S CALL U S
[email protected]
EMAIL U S

18

© 2018 hOme Technologies, LLC
37 East 18 Street, 7th Floor
New York, NY 10003
For Outdoor Use
Only
All rights reserved, hOme™. Printed in China.
1-800-898-3002
[email protected]
homelabs.com/help