HOME8 C12014 User manual

Nederlands
Stap 2: Uw Smartphone instellen
Stap 1: Installatie
Zorg dat u toegang heeft tot uw router (max. 3 meter afstand).
• Verbind de Centrale module met uw (DHCP-) router met behulp van de ethernet-netwerkkabel.
• Sluit de Centrale module en de Twist HD camera aan op de netstroomadapters en daarna op de
stroomverzorging.
Uw smartphone mag gedurende de installatie niet in slaapstand gaan. Zorg er dus voor dat
de automatische slaapstand op uw telefoon uitgeschakeld is. U kunt dit na de installatie weer
inschakelen.
1-10 ft
Volgende:
• Verbind uw telefoon met uw draadloze netwerk.
• Download de Home8 app bij de App store of bij Google Play.
• Volg de instructies op het scherm en creëer uw account.

Nederlands
Stap 3: Test het bereik
Voordat u de camera´s vast monteert, let er alstublieft op dat de camera´s worden herkend
door de Centrale module.
•Breng de camera´s in de ruimte waar u deze wilt monteren.
• Open de app, tik Video. Als u beeld ziet kunt u de camera monteren.
•Druk op de noodknop. Indien u een melding ontvangt heeft u signaal en bent u binnen bereik.
• Test daarna de bewegingssensor en ga naar > Apparaatbeheer (´Device management´) >
Bewegingssensor (´Activity Sensor´) op de mobiele app. De tijdindicatie wordt bijgewerkt als de
sensor binnen bereik is.
• Test daarna de medicijnverdeler en ga naar > Apparaatbeheer (´Device management´) >
Medicijnverdeler (´Pillbox Sensor´) op de mobiele app. De tijdindicatie wordt bijgewerkt als de
sensor binnen bereik is.

FAQ
How can I backup recorded video?
You can backup your recorded video by using any of the following methods.
- By setting automatic backup to Dropbox. (Dropbox account needed)
- By sharing your recorded video from VideoGram to your appointed method.
How can I be certain my personal information is secured?
Our first level of security is authentication and your password is encrypted when you sign in to your
account. At the next level where all data is transmitted, including videos, images, as well account
information, bank-level AES data encryption is used.
How do I retrieve my Home8 Mobile app password?
Go to the sign-in page of your Home8 app and tap "Forgot password?". Follow the instruction
on screen to enter your phone number. You will then receive an access code via SMS. After
input an Access Code that App requested, you can then reset the password by yourself. You
will also receive a confirmation email after successfully reset your password.
How can I be sure unauthorized people are unable to look at my videos on the cloud?
With your privacy in mind, all data is encrypted with bank-level security, and each user has his/her own
account to access the video. Our system alerts you and your authorized users when it detects login
attempts from unauthorized smart devices.
How many locations can I manage from my Home8 app?
Home8 app is built to support multi-location management. You can manage as many locations as
you would like, and we do not place a limit on the number of Home8 Systems you can purchase.

FAQ
If I lose my smart device, what should I do to protect my Home8 account?
We recommend you to change your password as soon as possible by using other smart device
with Home8 app installed to sign in to your account to make the change to your password.
Alternatively, you may also contact us to disable your account for you.
What are the requirements prior to purchasing an Home8 System?
Because Home8 System is a fully IoT interactive system, it will require the following:
- Broadband Internet connection. (dial-up connections are not supported)
- DHCP enabled router with an available LAN port.
- Smart devices with internet connection.
Is there a place I can view the user manual online?
Yes, visit www.home8alarm.com/download , and then access user manuals.
What can I do if a camera is offline?
If a camera is showing as “offline”, try power cycle on the camera first and wait approximately two
minutes, if the offline situation persists, try moving the camera closer to the Security Shuttle and
power cycle the device again. After tried the methods above, if the offline status is still not resolved,
please contact our Technical Support for further troubleshooting assistance.
What can I do if my system is offline?
First, try checking your internet connection, if the connection is working properly, then unplug the
network cable from your Security Shuttle for 10 seconds, and then reconnect it. If the Security Shuttle
is still offline after 5 minutes, please contact our Technical Support for further troubleshooting
assistance.

Troubleshooting Tips
If you’re having trouble installing your devices, see if they’re listed in your Home8 app:
• Navigate to > Device Management to see if all your devices are listed.
• Tap + next to the device category and follow the on-screen instructions to add any missing devices.
Are your devices listed in your app?
Are your devices communicating with Security Shuttle?
• If your devices don’t connect to Security Shuttle, they might be too far away. Take them to a location that’s closer to
Security Shuttle and try again.
• If they do connect, you’ll know the range of your device and where to install a range extender.
• Alternatively, you can move Security Shuttle closer to your device.
• If your devices still don’t communicate with Security Shuttle, even when they’re in the same room, navigate to >
Device Management > +on the Home8 app to add your devices again.
V1.1
Do you need to reset your camera?
If your camera isn’t communicating with Security Shuttle, your app may ask you to reset your camera.
• Remove the top cover and locate the pinhole.
• Insert a pin and hold for 3-5 seconds until you hear a beep.
• Return to the app and follow the onscreen instructions.
Need help installing your Home8 system?
99200245MIG
99200245MIG
http://www.home8alarm.com/download/
[e-mail]