HoMedics HAVEN MR-100 Instruction Manual

Instruction Manual and Warranty Information MR-100
©2004 HoMedics, Inc. y sus compañías afiliadas, reservados todos los derechos. HoMedics® es una marca
registrada de HoMedics, Inc. y sus compañías afiliadas. HAVEN™ y THE CURE FOR THE COMMON DAY™ son
marcas registradas de HoMedics, Inc. y sus compañías afiliadas. Reservados todos los derechos.
IB-MR100
Se deberá seguir el siguiente procedimiento para determinar si es necesario el servicio Havenly Replacement. El
cliente deberá llamar a Relaciones con el Consumidor de HoMedics al 800-466-3342. El cliente debe tener a
mano el número de serie del producto y el comprobante de compra. Se realizará un procedimiento de diagnós-
tico y resolución de problemas por parte del cliente y el representante de relaciones con el consumidor. Si se
considera que el sillón requiere servicio de garantía, se coordinará el servicio Havenly Replacement si es nece-
sario. Si el servicio Havenly Replacement no es necesario pero si el sillón aún necesita servicio de garantía,
entonces HoMedics enviará la pieza de repuesto al cliente según sea necesario. Es a único juicio de HoMedics
que se determina si es necesario un servicio de garantía. Es a único juicio de HoMedics que se determina si es
necesario el servicio Havenly Replacement.
HoMedics tiene la opción de enviar el sillón a HoMedics y no dejar un sillón de repuesto en el domicilio del
cliente si no es posible ofrecer el servicio de reemplazo a domicilio de Havenly Replacement. Las instrucciones
de envío específicas deberán cumplirse (número de autorización de la devolución, instrucciones de envío
establecidas, embalaje adecuado) para enviar el sillón nuevamente a HoMedics.
Durante el segundo año de la garantía, la misma está limitada a (1) suministro de piezas de reparación que
estén cubiertas por la garantía y (2) si se necesita una reparación de fábrica, material de embalaje para el sillón
y envío desde la fábrica al cliente. El cliente debe pagar el envío del sillón desde su domicilio a la fábrica.
La garantía de este producto HoMedics no cubre daños causados por uso inadecuado o abuso, accidente,
conexión de accesorios no autorizados, alteración del producto, instalación inadecuada, reparaciones o modifi-
caciones no autorizadas, uso inadecuado de la fuente de energía/electricidad, cortes de energía, caída del pro-
ducto, funcionamiento incorrecto o daño de una pieza de funcionamiento debido al incumplimiento del manten-
imiento recomendado por el fabricante, daños durante el transporte, robo, descuido, vandalismo, condiciones
climáticas, pérdida de uso en el período durante el cual el producto está en una instalación de reparación o de
lo contrario a la espera de piezas o reparación, o cualquier otra condición, sin importar cuál sea, que se
encuentre fuera del control de HoMedics. Esta garantía es válida únicamente si el producto es comprado y
operado en los Estados Unidos de América. Un producto que requiera modificaciones o adaptación para habili-
tar su funcionamiento en cualquier país que no sea aquél para el que fue diseñado, fabricado, aprobado y/o
autorizado, o la reparación de productos dañados por estas modificaciones no está cubierto bajo esta garantía.
Esta garantía se aplica únicamente al sillón masajeador Haven y no incluye ningún accesorio o mejoramiento. El
ablandamiento de espumas y de compuestos de relleno de almohadas, almohadillas y los kits de espuma vis-
coelástica (memory foam) no constituyen un defecto bajo esta garantía, dado que dichos artículos se ablandan
naturalmente con el uso. La decoloración, el desgaste y la formación de pelotillas en las telas no constituyen un
defecto bajo esta garantía ya que son condiciones que ocurren normalmente con las telas. Las marcas natu-
rales, las variaciones en la textura y la tintura del cuero no constituyen un defecto bajo esta garantía, ya que no
hay dos piezas de cuero iguales. Los daños ocurridos como consecuencia del transporte y la manipulación no
constituyen un defecto bajo esta garantía. HoMedics no será responsable de ningún tipo de daños incidentales,
consecuentes, indirectos o especiales. Todas las garantías implícitas, incluyendo entre otras aquellas garantías
implícitas de idoneidad y comerciabilidad, están limitadas a la duración total de dos años a partir de la fecha de
compra original. Las garantías no son transferibles. La única responsabilidad de HoMedics y la solución exclusi-
va del comprador serán por la reparación, o, a opción de HoMedics, por el reemplazo de la pieza defectuosa.
No obstante lo anterior, si no hay piezas de repuesto para los materiales defectuosos disponibles, HoMedics se
reserva el derecho de realizar sustituciones en vez de reparaciones o cambios.
Esta garantía le proporciona derechos legales específicos. Es posible que usted tenga derechos adicionales
que pueden variar de un estado a otro. Debido a las regulaciones de ciertos estados, es posible que algunas de
las limitaciones y exclusiones no se apliquen en su caso.
HoMedics
3000 Pontiac Trail
Commerce Township, MI
48390
Relaciones con el
Consumidor
Correo electrónico:
[email protected]
Teléfono:
800-466-3342

Congratulations! You have made a wonderful investment in yourself and your family by bring-
ing the Haven™ massage chair into your home. In addition to being a comfortable, relaxing
place to sit, the Haven massage chair provides a full range of massage options to enjoy. The
more you use your Haven massage chair, the more relaxed and rejuvenated you will feel.
Haven massage chairs incorporate Quad-Roller Massage Technology, the technology of
choice for the most discerning consumers. The rollers are shaped and positioned to feel like
the hands of a professional massage therapist, and are controlled by the highest quality com-
ponents. HoMedics integrates this advanced technology with custom designed, comfortable
recliners to provide a quiet, soothing and effective massage experience.
To obtain the best results from your massage chair, it is important that you read this instruc-
tion manual. Please take the time to go through it, and if you have any questions about its
contents, or need help, call HoMedics Consumer Relations at 1-800-466-3342.
Please complete the enclosed registration form to help us serve you better. Or, if you prefer,
you can register on line at www.homedics.com.
Thank you for your purchase and enjoy your new massage chair.
Contents:
Important Safety Instructions 3
Important Assembly Instructions 5
Enjoying Your Chair &General Use 6
Remote Control Overview 9
Haven Master Controls 10
Haven Programmed Massage Sessions 10
Haven Manual Massage Functions 11
Product Care &Maintenance 13
Troubleshooting 14
Specifications 15
Warranty &Service 16
2 3
IMPORTANT SAFEGUARDS
WHEN USING ELECTRICAL PRODUCTS, ESPECIALLY WHEN
CHILDREN ARE PRESENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
DANGER -TO REDUCE THE RISK OF ELECTROCUTION:
• ALWAYS unplug the appliance from the electrical outlet immediately after
using and before cleaning.
• DO NOT reach for an appliance that has fallen into water. Unplug it immediately.
• DO NOT use while bathing or showering.
WARNING - TO REDUCE THE RISK OF BURNS, ELEC-
TROCUTION, FIRE OR INJURY TO PERSONS:
• An appliance should NEVER be left unattended when plugged in. Unplug from
outlet when not in use and before putting on or taking off parts or attachments.
• Close supervision is necessary when this appliance is used by, on or near
children, invalids or disabled persons.
• Use this appliance only for its intended use as described in this manual. DO
NOT use attachments not recommended by HoMedics; specifically any
attachments not provided with the unit.
• NEVER operate this appliance if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into water.
Return it to HoMedics Service Center for examination and repair.
• NEVER use pins or other metallic fasteners with this appliance.
• Keep cord away from heated surfaces.
• NEVER block the air openings of the appliance. Keep air openings free of lint,
hair, etc.
• NEVER use while sleeping or fall asleep while using the massager.
• NEVER drop or insert any object into any opening.
• DO NOT operate where aerosol (spray) products are being used or where
oxygen is being administered.
• Connect this appliance to a properly grounded outlet only. See Grounding
Instructions.
• DO NOT operate under a blanket or pillow. Excessive heating can occur and
cause fire, electrocution or injury to persons.
• DO NOT carry this appliance by supply cord or use cord as handle.
• To disconnect, turn all controls to the “OFF” position, then remove plug
from outlet.
• This appliance is designed for household use only.
• This appliance is designed for personal, non-professional use only. This
appliance should be used only for personal, non-professional uses. Any other
use will void warranty.
SAVE THESE INSTRUCTIONS

4 5
Grounding Instructions
This product must be grounded. If it should malfunction or break-
down, grounding provides a path of least resistance for the electric
current to reduce the risk of electric shock. This product is
equipped with a cord having an equipment-grounding conductor
and a grounding plug. The plug must be plugged into an appropri-
ate outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
DANGER
Improper connection of the equipment-grounding conduc-
tor can result in a risk of electric shock. Check with a quali-
fied electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify
the plug provided with the product - if it will not fit the out-
let, you may temporarily use an adaptor (such as the one
shown in Figure B) until you have a proper outlet (such as
the one shown in Figure C) installed by a qualified electri-
cian.
This product is for use on a nominal 120-volt circuit, and has a
grounding plug that looks like the plug illustrated in Figure A. A
temporary adapter that looks like the adapter illustrated in Figure
B may be used to connect this plug to a 2-pole receptacle as
shown in Figure D if a properly grounded outlet is not available.
The temporary adapter should be used only until a properly
grounded outlet Figure C can be installed by a qualified electri-
cian. The tab for grounding screw Figure B extending from the
adapter must be connected to a permanent ground such as a
properly grounded outlet box cover. Whenever the adapter is
used, it must be held in place by a metal screw. See Figures
D and E.
Caution — Please read all instructions carefully
before operating.
• If you have any concerns regarding your health consult your
doctor before using this product.
• Those with the following conditions should consult their
physician prior to using this massage chair:
a) Malignant tumor
b) Heart Disease
c) Pregnancy
d) Conditions requiring rest
e) Back Disease or back trouble from an injury or accident.
f) Diabetes
• Individuals with pacemakers should consult a doctor before use.
•
NEVER leave the appliance unattended, especially if children are
present.
• NEVER cover the appliance when it is in operation.
Figure A
Grounding Pin
Adapter
Tab for
Grounding
Screw
Figure B
Grounded
Outlet
Figure D
Figure C
Figure E
Metal Screw
• DO NOT use this product for more than 20 minutes at a time.
• Extensive use could lead to the products excessive heating
and shorter life. Should this occur, discontinue use and allow
the unit to cool before operating.
• NEVER use this product directly on swollen or inflamed areas
or skin eruptions.
• This product is a non-professional appliance designed to
provide soothing massage to worn muscles. DO NOT use
this product as a substitute for medical attention.
• This product should NEVER be used by any individual suffering
from any physical ailment that would limit the user’s capacity
to operate the controls.
• This product should never be used by any individual suffering
from any ailments that would limit or altogether inhibit the
user’s capacity to feel or have any sensation in the body part
that the product is being used on.
• If you detect a malfunction or any other abnormal condition in
the operation of your chair, turn off the power immediately
and disconnect the power cord from the outlet.
• Should you have a power failure, turn the power switch to the
OFF position.
• If the chair has gotten wet or liquid is spilled near the main
power switch, turn the chair off, unplug it from the wall socket
and call HoMedics Consumer Relations.
• Do not use the massager while standing on a damp floor or
when any part of the body is in contact with plumbing or any
similar ground.
• Do not use unit if noise above normal sound is heard.
Assembly Instructions
Setting up your massage chair is easy to do. Your massage chair is
almost completely assembled. You will need two people to take the
chair out of the box, but the final assembly can be done by one
person. After carefully removing all the contents from the packag-
ing, inspect the chair and its components to make sure everything
has been received.
Components:
• Back cushion • Seat cushion • Head rest
• Hand control • Softening pad
Step 1
Locate the red lever at the base of the back frame and press
inward to release the chair back from the folded position into an
upright position. The lever will align with the red knob attached to
the gas spring, which is located on the bottom of the chair seat.
You may need to lift the gas spring slightly to help the hinge connect.
Figure 1

Figure 3
6 7
Step 2
Locate the seat cushion (Fig. 3), slide the metal frame into the
pocket on the back of the cushion and line up with the adhesive
strips (Fig. 2). To raise the footrest, pull the lever on the left side of
the chair outward.
Step 3
Locate the back cushion (Fig. 4), line up the adhesive strips along
the back of the chair and place the cushion on the chair (Fig. 2). It
may be easiest to recline the chair back when putting the cushion
into place. To recline, locate the lever on the right side of the chair
and pull outward. Tuck in the base of the back cushion to align with
the seat cushion. Note: You may attach the optional headrest (Fig. 8)
by lining up the adhesive strip located on the back of the chair frame.
Step 4
Unwrap the cord to the hand control and adaptor. Locate the plug
jack on the back of the massage chair (Fig. 5). Make sure the
power switch is in the “off” position. Now plug the cord into the
receptacle and place the hand control against the magnetic plate
on the right side of the chair. This is where you may store your
remote.
Step 5
Plug the adaptor into a grounded 120-volt outlet. This product is
equipped with a grounded plug and should only be used with the
appropriate outlet. Once all pieces of the massage chair are in
place and the main power line is plugged in, you may turn the
power switch on (Fig. 5).
The Haven massage chair also includes an electrical outlet with a
300 maximum wattage (Fig. 5). NOTE: The outlet is an added
convenience for use with items such as a laptop computer or
reading light. It will not power the chair.
Enjoying Your Chair and General Use
Choosing a Location
It is important to choose a location that will allow you to best enjoy
the chair’s benefits. The following is required for the massage
chair:
• The chair back should be a minimum of 2.5 feet from the nearest
object to recline fully.
• An electrical outlet that is a maximum of 8 feet from the chair.
In addition, we would suggest you consider the following for your
massage chair location:
• Choose a low traffic area so you can create a peaceful environ-
ment when getting your massage.
• Choose a location in your home that makes you feel the most
comfortable and relaxed, but is also convenient.
• Adjustable lighting near the chair allows you to create the right
setting for your mood.
Moving Your Chair
Once you have selected the location for your chair, you can easily
move it with the convenient wheels located on the back legs of the
chair (Fig. 6).
To move your chair, stand behind the chair and tilt it backwards
until the wheels are engaged. Then simply push your chair to the
location you want. When you are lowering the front of the chair in
the spot you want it, be careful not to drop it too hard or fast, as it
may cause damage to your floors.
Turning On Your Chair
The Haven massage chair has a master power switch that must be
in the “on” position in order to work. Once you have plugged the
chair power cord into the electrical outlet, turn on the master power
switch located on the back of the chair (Fig. 7).
Adjusting the Chair Cushions
and Recline Systems
Your Haven massage chair cushions and recline angles can be
adjusted to provide the most comfort while you are just sitting or
getting a massage. Changing the arrangement of cushions and
the recline angle of the backrest and footrest adjusts the intensity
and range of the massage along your back.
Adjusting the Cushions
There are two adjustable cushions that are included with your chair:
the headrest pillow and the backrest softening pad.
THE HEADREST PILLOW:
The headrest pillow is designed to support your head and neck
while sitting and relaxing (Fig. 8). When you are using the massage
functions, you may need to move or remove the headrest pillow to
feel the massage in the upper shoulder or neck area. The headrest
attaches with adhesive strips and is easily adjusted.
THE BACKREST SOFTENING PAD:
Your massage chair comes with the backrest softening pad includ-
ed (Fig. 9). It is recommended that you have this softening pad
installed for the most comfort while just sitting in the chair. In addi-
tion, it is recommended that you use the softening pad while using
the product until your body is “used to” the intensity of the mas-
sage. Once you are comfortable with it, you may want to increase
the intensity of the massage by removing the softening pad. This
will allow you to experience a deeper, more therapeutic massage.
To install the softening pad, remove the back cushion and locate the
zipper in the lower back portion. Unzip this and insert the softening
pad into the pocket. Close the zipper and replace the back cushion.
Handset
plug
Electrical
outlet
Main power
on/off
Figure 2
Figure 4
Figure 5
Figure 6
Figure 7
Figure 8
Figure 9
Seat cushion here
Back
cushion
here
Fuse

8
ADDITIONAL CUSHIONS:
You may add additional cushioning to the chair with your own pil-
lows. Keep in mind that the more cushioning you add, the less you
will be able to feel the massage.
Adjusting the Backrest Angle
You can adjust the backrest angle to recline up to approximately
165 degrees. Reclining the backrest increases the intensity of the
massage, and also repositions the body so that the massage range
along your back and neck is changed. Typically, the further you
recline, the further the massage will reach in the shoulder and neck
area. Reclining the chair fully is the best way to experience a neck
massage.
RECLINE
To recline the backrest using the manual control, lift the lever on the
right side of the chair seat (Fig. 10) and lean back. When you are
in the desired position, release the lever.
When you are ready to raise the backrest, pull the lever up again
and lean forward. The hydraulic gas system will raise the backrest
for you.
ADJUSTING THE FOOTREST
To raise the footrest, pull up on the footrest lever located on the left
side of the chair seat (Fig. 11). Relax your legs so they do not pro-
vide extra resistance. The hydraulic cylinder will begin to raise the
footrest. When you have reached the desired position, release the
lever.
To lower the footrest, make sure the backrest of your chair is in the
upright position. Pull up on the footrest lever and gently push
down with your legs until the footrest is lowered. Release the lever
when finished.
It is recommended that you elevate your feet while the backrest is
reclined to avoid strain on the lower back. It is also best to elevate
your feet during a massage session to promote circulation.
NOTE: In order to avoid strain and potential injury to your back,
never attempt to get in or out of the massage chair with the
backrest reclined or the footrest raised. Make sure the chair is
the closed (lowered) position.
Remote Control Overview
Master Controls
The master controls turn on power for the massage, and also allow you to pause a
massage without turning it off or having to start over. These buttons will override
any other function on the remote control for safety purposes.
Programmed Massage Sessions
The pre-programmed massage sessions are 12-15 minutes each. Just push a pro-
gram button and sit back and enjoy. Once the program is finished, the massage
system will automatically shut off. You can activate the massage system again by
pushing any button.
Manual Controls
Instead of using a program, you can select a specific massage function using
these buttons. Once you have selected a function, it will stay in that mode until you
push another function or turn the massage system off.
Note: The massage system will completely shut off 20 minutes after the last
command for safety purposes. However, it will not shut off if the last com-
mand was a programmed massage session.
Power – To turn the massage chair on or off.
Pause – To pause the current operation in place.
Demo – To activate a brief preset course of
the massage functions.
Energize – To activate a preset, energizing
massage program for the entire back.
Relax – To activate a preset, relaxing
massage program for the entire back.
Upper – To activate a preset massage
program for the upper section of the back.
Lower – To activate a preset massage
program for the lower section of the back.
Full Knead – To activate the kneading
function.
Full Roll – To activate the rolling function.
Full Tap – To activate the tapping function.
Spot Knead – To activate the stationary
kneading function.
Spot Tap – To activate the stationary tap-
ping function.
Adjust Up – To adjust the massage roller
up during a stationary function.
Adjust Down - To adjust the massage
rollers down during a stationary function.
Speed – To adjust the speed of the massage.
Width – To adjust the width of the massage.
12
3
4
5
6
7
8 9 10
11 12
13
14
15 16
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
9
Figure 10
Figure 11

10 11
Haven Master Controls
Power
Press this button to engage the massage system. The LED light
will blink while the system is engaging. Once the LED light is illumi-
nated and no longer blinking, you can start the massage functions.
When finished with the massage session, press again to turn the
system off. Doing this stops the massage and returns it to the dis-
engaged position (top of the backrest). This will take up to 30 sec-
onds during which the LED light will blink.
NOTE: Once turned off, do not attempt to turn the massage system
back on until the massage has been fully disengaged (stopped at
the top of the backrest).
Pause
Press the pause button to stop the massage in its current mode
without turning the massage chair off (the LED will
turn ON). To resume the massage where you left off, press the
pause button again (the LED will be OFF).
NOTE: If you leave the chair after pushing the pause button, be
careful when you sit back down as the rollers may be in a position
that will cause discomfort or injury when you sit back down.
Demo
The demonstration button is an approximately 2 minute preset pro-
gram to give you a quick idea of what the Haven massage chair
functions feel like and to familiarize yourself with the chair. You
might also find that this short program is great for when you don’t
have a lot of time.
NOTE: You can engage the Demo program by pressing the Demo
button without first pressing Power although you may press Power
first if you like. You can stop the Demo program by either pressing
Demo again or Power. You cannot switch to other functions while
in Demo. You must stop the Demo program, press Power to reen-
gage the mechanism and then select another function
Haven Programmed Massage Sessions
The pre-programmed massage options have been designed with a
professional massage therapist to closely emulate an actual mas-
sage session by combining different massage functions in various
sequences. Each session lasts from 12-15 minutes and is
designed to deliver a massage that meets your specific need. Just
select the program that best meets your needs and let the Haven
massage chair do the rest.
To activate a massage program, check that the power is turned on
and simply press the desired program button. To stop a program,
press the button again.
NOTE: When stopping a programmed massage, the LED light will
blink until the function has completely disengaged.
Energize
This approximately 15 minute program is designed to help invigor-
ate your body and prepare you for the day or activity ahead of you.
This program combines rolling, kneading and tapping to stretch out
the back and spine, increase circulation and help move fatiguing
toxins out of your body.
Relax
This approximately 15 minute program is designed to help you
relax, work out tension and prepare you for a good night’s sleep. It
combines kneading and rolling along the entire back, with an
emphasis on the shoulder and lower back area, where stress is
most typically felt.
Upper Back
This approximately 12 minute program is designed to reduce ten-
sion and stiffness in the upper back and shoulder area. After
warming up your entire back, this session combines kneading, tap-
ping, and rolling focused on the upper back area.
NOTE: Prior to the massage, make sure to adjust the position of the
backrest to ensure shoulder massage is being done on area and
the intensity you need. Also, you may wish to remove the headrest
cushion.
Lower Back
This approximately 12 minute program is designed to reduce ten-
sion and stiffness in the lower back. After warming up your entire
back, the massage session focuses on the lower back area with a
combination of functions. This session will help loosen your lower
back and reduce pressure on the spine.
NOTE: Prior to the massage, make sure to adjust the position of the
backrest to ensure lower back massage is being done on area and
the intensity you need.
Haven Manual Massage Functions
The massage programs provided will usually meet your needs, and
are the easiest way to enjoy your massage chair. However, there
may be times when you want to customize the type and length of a
massage using the manual control functions. The manual controls
allow you to:
• To concentrate on a particular spot or problem area
• Change the speed and width of the massage on your back to
adjust to your body frame
• Choose a massage function you like best
To activate a massage function, check that the power is turned on
and simply press the desired program button. To stop a function,
press the button again.
NOTE: When stopping a manual massage function, the LED light
will blink until the function has completely disengaged.

Full Roll
Full rolling moves the rollers along either side of the spine, gently
massaging the paraspinal muscles with a pressing motion up and
down the full length of the back. This function emulates
“ephleurage”, the type of massage used by professionals to warm
up and prepare the muscles for a deeper massage. Rolling helps
relax the back, relieve muscle tension and increase circulation.
Full Knead
Full kneading combines rolling massage with kneading to create a
penetrating, circular motion up and down the back. This function
emulates the thumb kneading of a massage therapist. It helps
relieve tension and soreness by moving and stretching the muscle
and also increases circulation. Kneading is ideal for working out
knots or kinks.
Full Tap
Full tapping combines a rapid back and forth tapping along the
paraspinal muscles while moving up and down (rolling) the full
length of the back. This function simulates fists or hands tapping
the back. Popular in sports medicine and deep tissue massage,
tapping works well for loosening stiff muscles prior to physical
activity or more intense massage. It also increases blood flow and
helps flex the spine for improved spinal health.
Spot Knead
Stationary version of the kneading function, which can be adjusted
up or down with the up/down controls.
Spot Tap
Stationary version of the tapping function, which can be adjusted
up or down with the up/down controls.
Up/Down
Available with Spot Knead or Spot Tap, the Up/Down button adjusts
the location of the massage to a specific position along the back.
To move the massage location up or down, press and hold the
respective button until you have reached the desired location.
When you release the button, the massage location will be set.
Speed
Available with kneading and tapping functions, the speed button
adjusts the speed of the massage function. The default speed is
always medium, and the speed setting is indicated by the LED
light. To change the speed, press and release the button. Repeat
this until you have reached the desired setting.
Width
Available with Rolling and Tapping functions, the width button adjusts
the location of the massage rollers. Each setting represents the
distance between the rollers. The 3 settings are approx.: (1) 1.6”,
12 13
(2) 3.2”, (3) 4.7”. The default setting is 2 and the width setting is
indicated by the LED light. The width setting allows you to customize
the massage to the size of your back or to massage a different sec-
tion of your back. To adjust the width of the rollers, push and
release the button. Repeat until you have reached the desired setting.
Automatic Shut Off
The Haven massage chair has been designed for convenience and
safety. As a special precaution against falling asleep while using
the unit or leaving the unit on while it is still in operation, we’ve
programmed it to automatically shut off 20 minutes after the last
manual command. This special feature should not be considered
as a substitute for OFF. Always remember to turn your unit off
when not in use.
Note: The automatic shut off feature will not function if the last
command was a programmed massage session.
Product Care & Maintenance
To Clean
• Disconnect the recliner from power source before cleaning.
• A soft, damp cloth may be used for the recliner. When cleaning
the controller or around the power switch, use a dry cloth only.
• Dust may be removed from the backrest or armrest with a
vacuum.
• Do not use abrasive cleaners, brushes, gasoline, kerosene,
polish or paint thinner to clean.
• The cushions are not machine washable. Do not immerse in liq-
uids to clean.
To Store
• Place the controller in its specially designed recess on the right
side of the chair.
• Avoid contact with sharp edges or pointed objects which might
damage/puncture the fabric.
• Do not store near heat or open flame. Do not leave this product
exposed to direct sunlight for long periods of time. This may
cause fading.
• It is recommended that the recliner be covered when not in use
for long periods of time.
• It is suggested that the power cord be coiled and the unit kept in
an area free of dust and moisture if not in use for long periods of
time.
Other General Care & Use Guidelines
• Foreign objects should not be inserted between the massage
nodes or the unit housing.
• The mechanics of the product are specially designed and con-
structed to be maintenance free. No periodic lubrication or
servicing is required.

Specifications
Model Number MR-100
Operating Voltage 120V
Power Consumption 85W
Massage Rollers 4
Massage Functions Roll, Knead, Tap
Multi-massage Options Roll/Knead, Roll/Tap
Pre-Programmed Massage Sessions 5
Adjustable Functions Speed, Width, Height
Total Massage Stroke Length 21”
Recline Angle Approx. 110 – 165 degrees
Recline Type Manual
Footrest Integrated
Auto Timer Shut Off 20 minutes
Chair Dimensions 29” W x 38”L x 47”H (not reclined)
29”W x 68”L x 27”H (fully reclined)
Chair Weight Approx. 106 lbs.
Cover Fabric Material Synthetic Leather, Micro Fiber
Warranty 2 year limited
* Specifications are subject to change without prior notice.
15
TWO YEAR LIMITED WARRANTY
(valid in continental USA only)
HoMedics, Inc. guarantees this product free from defects in material and workmanship for a period of
two years from the date of original purchase, except as noted below. This warranty provides for parts,
labor, and structural warranties. Havenly Replacement service (as defined below) is included in this war-
ranty during the first year of the warranty and is utilized when HoMedics determines that it is necessary.
Havenly Replacement Service
With our exclusive Havenly Replacement service, our representatives will deliver
a new or like new Haven Massage Chair to you to replace your old Haven
Massage Chair.
The Havenly Replacement service is available in the continental United States
only. The Havenly Replacement service will provide for (1) delivery of a new or
like new Haven Massage Chair to your home and (2) pick up of your Haven
Massage Chair that requires servicing during normal business hours. You and
the delivery representative will schedule a window of time for the Havenly
Replacement service. Scheduled appointments missed by you will be charged
a redelivery fee. Also, areas outside of regular delivery areas may require an
extra charge or may not have Havenly Replacement service available. Special
circumstances outside of regular delivery circumstances may require an extra
charge or may not have Havenly Replacement service available.
Areas outside of regular delivery areas are determined solely at HoMedics’ dis-
cretion. Special circumstances outside of normal delivery circumstances are
determined solely at HoMedics’ discretion. It is at HoMedics’ sole discretion that
the determination is made of whether an extra charge should be applied for
Havenly Replacement service outside of regular delivery areas or outside of nor-
mal delivery circumstances or whether Havenly Replacement service should be
determined not to be available.
If Havenly Replacement service is needed within 90 days of original purchase of
the Haven Massage Chair, then a new chair will be brought to you. If Havenly
Troubleshooting
Problem Probable Cause(s) Suggested Solution
Massage action No massage function button Press one of the massage
does not start. was pressed. function buttons to start manual
or programmed massage.
The power cord is not Plug the power cord into a
plugged in. 120-volt AC outlet.
The power switch on the chair Turn the power switch to on.
is not turned on.
The remote control is not Check the remote control modular
plugged in. jack to make sure it is correctly
plugged in.
Desired The correct massage function When pressing the massage
massage button was not pressed. function buttons, watch the LED’s
action does on the remote control. They will
not start. indicate the active function.
The current function must Wait for the rollers to pass the top
complete a mini cycle (pass or bottom of the track from the
through the top or bottom of current position.
the track) before it can change.
The massage function button Wait several seconds and press the
was pressed too quickly after desired function again.
the last button.
Massage rollers The fuse has failed. Check the fuse. Replace if needed
stop while in with a standard 5A 250V fuse.
action. (See Fig. 5 on page 6 for fuse location.)
The self-contained safety device Turn the main power switch to off,
may stop the action if the chair unplug the chair and wait 30
has operated for an excessive minutes before restarting.
period of time.
Massage action Additional press of massage Press the currently activated
does not stop function button could have massage function button to
after normal 20 restarted another massage discontinue the function or
minute auto cycle. press the Power button.
shut off cycle.
Power will not Turn off power with main power
turn off on switch on the back of chair
remote control.
Power LED is Turn off power with main power
illuminated on switch on the chair back. Wait 15
remote control, seconds and turn the switch
but massage back on. Press Power on the
functions will remote control again.
not activate.
Unable to An object may be in the way Check to make sure there is a
recline. of the backrest or footrest. clear path for both the backrest
and footrest.
The gas spring is not attached Check underneath the chair to
make sure the gas spring is
attached to the hook (both
pieces are marked in red).

© 2004 HoMedics, Inc. and its affiliated companies, all rights reserved. HoMedics ® is a registered
trademark of HoMedics, Inc. and its affiliated companies. HAVEN™ and THE CURE FOR THE
COMMON DAY™ are trademarks of HoMedics, Inc. and its affiliated companies. All rights reserved.
IB-MR100
Replacement service is needed after 90 days from original purchase of the
Haven Massage Chair then a new or like new chair will be brought to you at
HoMedics’ option.
The following procedure must be followed to determine whether Havenly Replacement service is need-
ed. The customer is to call HoMedics’ Consumer Relations number at 800-466-3342 . The customer
must have the product serial number and proof of purchase on hand. A trouble shooting process is
completed by the customer and the consumer relations representative. If the chair is deemed to need
warranty service, Havenly Replacement service is scheduled if necessary. If the Haven Replacement
service is not necessary but if the chair still requires warranty service, then HoMedics will send the cus-
tomer replacement parts as needed. The determination of whether warranty service is necessary is
made at HoMedics’ sole discretion. The determination of whether Haven Replacement service is nec-
essary is made at HoMedics’ sole discretion.
HoMedics has the option to ship the chair to HoMedics and not leave a replacement chair at the cus-
tomer’s location if in home replacement per the Havenly Replacement service is not possible. Specific
shipping instructions will need to be followed (return authorization number, set shipping instructions,
proper packing) to ship the chair back to HoMedics.
During the second year of the warranty, the warranty is limited to (1) supply of repair parts that are cov-
ered by the warranty, and (2) if factory repair is necessary, packing materials for the chair and return
shipping from the factory to the customer. The customer must pay to ship the chair from the customer’s
location to the factory.
This HoMedics product warranty does not cover damage caused by misuse or abuse; accident; the
attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized
repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; mal-
function or damage of an operating part from failure to provide manufacturer’s recommended mainte-
nance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use dur-
ing the period the product is at a repair facility or otherwise awaiting parts or repair; or any other condi-
tions whatsoever that are beyond the control of HoMedics. This warranty is effective only if the product
is purchased and operated in the United States of America. A product that requires modifications or
adaption to enable it to operate in any country other than the country for which it was designed, manu-
factured, approved and/or authorized, or repair of products damaged by these modifications is not cov-
ered under warranty. This warranty applies only to the Haven Massage Chair product and does not
include any accessories or enhancements. Softening of foams and filling composites in pillows, pads,
and memory foam kits do not constitute a defect under this warranty as those items naturally soften with
use. Fading, wear and pilling of fabrics do not constitute a defect under this warranty as those condi-
tions naturally occur with fabrics. Natural markings, grain, and dye variations in leather do not consti-
tute a defect under this warranty as no two pieces of leather are alike. Damage incurred due to ship-
ping and handling does not constitute a defect under this warranty. HoMedics shall not be responsible
for any type of incidental, consequential, indirect, or special damages. All implied warranties, including
but not limited to those implied warranties of fitness and merchantability, are limited in the total duration
of two years from the original purchase date. Warranties are non-transferable. HoMedics’ sole liability
and the purchaser’s exclusive remedy shall be for the repair, or at HoMedics’ option, for the replacement
of the defective part. Notwithstanding the above, if replacement parts for defective materials are not
available, HoMedics reserves the right to make substitutions in lieu of repair or replacement.
This warranty provides you with specific legal rights. You may have additional rights which may vary
from state to state. Because of individual state regulations, some of the above limitations and exclu-
sions may not apply to you.
HoMedics
3000 Pontiac Trail
Commerce Township, MI
48390
Consumer Relations
e-mail:
[email protected]
phone:
800-466-3342
Manual de instrucciones e información de garantía MR-100

¡Felicitaciones! Usted ha hecho una maravillosa inversión en usted mismo y en su familia al
incorporar el sillón masajeador Haven™ a su hogar. Además de ser un lugar cómodo y rela-
jante para sentarse, el sillón masajeador Haven le brinda una amplia variedad de opciones de
masajes para disfrutar. Cuanto más use su sillón masajeador Haven, más relajado y reju-
venecido se sentirá.
Los sillones masajeadores Haven incorporan la tecnología de masaje con cuatro rodillos
(Quad-Roller Massage Technology), la tecnología que eligen los consumidores más exigentes.
Los rodillos están formados y posicionados para que se sientan como las manos de un
masajista profesional y están controlados por componentes de la más alta calidad. HoMedics
integra esta tecnología de avanzada con cómodos sillones reclinables hechos a medida para
brindar un masaje silencioso, relajante y efectivo.
Para obtener los mejores resultados de su sillón masajeador, es importante que lea este man-
ual de instrucciones. Por favor tómese el tiempo de leerlo, y si tiene alguna pregunta acerca
de su contenido, o necesita ayuda, llame a Relaciones con el Consumidor de HoMedics al 1-
800-466-3342.
Por favor complete el formulario de inscripción adjunto para ayudarnos a brindarle un mejor
servicio. O, si lo prefiere, puede registrarse en línea en www.homedics.com.
Gracias por su compra y disfrute de su nuevo sillón masajeador.
Índice:
Instrucciones de seguridad importantes 19
Instrucciones de armado importantes 21
Cómo disfrutar de su sillón y uso general 22
Vista general del control remoto 25
Controles maestros de Haven 26
Sesiones de masajes programadas de Haven 26
Manual de funciones de masaje de Haven 27
Cuidado y mantenimiento del producto 29
Diagnóstico y resolución de problemas 30
Especificaciones 31
Garantía y servicio 32
18 19
PRECAUCIONES IMPORTANTES
CUANDO UTILICE PRODUCTOS ELÉCTRICOS, ESPECIALMENTE
CUANDO HAYA NIÑOS PRESENTES, SE DEBEN TOMAR CIERTAS
PRECAUCIONES BÁSICAS DE SEGURIDAD, INCLUYENDO LO
SIGUIENTE:
LEA TODAS LAS INSTRUCCIONES ANTES DE USAR
PELIGRO -PARA REDUCIR EL RIESGO DE ELECTROCUCIÓN:
• SIEMPRE desenchufe el artefacto del tomacorriente, inmediatamente después de usarlo
y antes de limpiarlo.
• NUNCA intente tomar un artefacto que haya caído al agua. Desenchúfelo de inmediato.
• NO lo use mientras toma un baño o se ducha.
ADVERTENCIA - PARA REDUCIR EL RIESGO DE QUE-
MADURAS, ELECTROCUCIÓN, INCENDIO O LESIONES A LAS
PERSONAS:
• Un artefacto NUNCA debe ser dejado sin atención cuando está enchufado.
Desenchúfelo del tomacorriente cuando no lo esté usando y antes de colocar o retirar
piezas o accesorios.
• Es necesaria una supervisión estricta cuando este artefacto sea usado por niños o per-
sonas inválidas o con incapacidades, o cerca de ellos.
• Utilice este artefacto sólo para el uso para el cual fue diseñado y como se describe en
este manual. NO use accesorios no recomendados por HoMedics, particularmente acce-
sorios no proporcionados con la unidad.
• NUNCA haga funcionar este artefacto si tiene el cable o enchufe dañado, si no está fun-
cionando adecuadamente, si se cayó o se dañó o si se dejó caer al agua. Envíelo al
Centro de servicio de HoMedics para que lo examinen y lo reparen.
• NUNCA use alfileres ni otros sujetadores metálicos con este artefacto.
• Mantenga el cable alejado de superficies calientes.
• NUNCA obstruya las aberturas de ventilación del artefacto. Mantenga las aberturas libres
de pelusas, cabellos, etc.
• NUNCA lo use mientras duerme ni se duerma mientras usa el masajeador.
• NUNCA lo deje caer ni inserte ningún objeto en ninguna abertura.
• NO lo haga funcionar donde se utilizan productos de rociado por aerosol ni donde se
está administrando oxígeno.
• Conecte este artefacto únicamente a un tomacorriente conectado debidamente a tierra.
Consulte las instrucciones de conexión a tierra.
• NO lo haga funcionar debajo de una manta o almohada. Puede ocurrir un calentamiento
excesivo y provocar un incendio, electrocución o lesiones a las personas.
• NO lleve este artefacto tomado del cable, ni use el cable como manija.
• Para desconectar, coloque todos los controles en la posición “OFF” y luego retire el
enchufe del tomacorriente.
• Este artefacto está diseñado para uso doméstico exclusivamente.
• Este artefacto está diseñado únicamente para uso personal, no profesional. Este artefac-
to debe ser utilizado únicamente con fines personales, no profesionales. Cualquier otro
uso anulará la garantía.
GUARDE ESTAS INSTRUCCIONES