Honeywell Thor VM3A User manual

User Guide


Thor VM3A
Vehicle-Mounted Computer
powered by Android™

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes
have been made. The information in this publication does not represent a commitment on the part of HII.
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Copyright 2020 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
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Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
SD is a registered trademark of SD-3C, LLC.
Qualcomm and Snapdragon are registered trademarks or trademarks of Qualcomm Incorporated in the United States
and/or other countries.
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other compa-
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Patents
For patent information, refer to www.hsmpats.com.

Thor VM3A Vehicle-Mounted Computer i
TABLE OF CONTENTS
Customer Support ........................................................................................................................ ix
Technical Assistance ............................................................................................................. ix
Product Service and Repair ................................................................................................ ix
Limited Warranty .................................................................................................................... ix
Chapter 1 - About the Computer Features...................................................1
About the Thor VM3A Vehicle-Mounted Computer.......................................................... 1
Model Overview............................................................................................................................... 2
Features of the VM3A ................................................................................................................... 2
Front View - Thor VM3A......................................................................................................... 2
Back View - Thor VM3A.......................................................................................................... 3
Top Service Cover..................................................................................................................... 3
Left-Hand Side Service Cover ............................................................................................ 3
Power Management Modes ....................................................................................................... 4
About the Power Supply............................................................................................................... 4
Vehicle DC Power Supply...................................................................................................... 4
External AC Power Supply.................................................................................................... 5
Uninterruptible Power Supply ............................................................................................ 5
Backup Battery ......................................................................................................................... 6
Fuse............................................................................................................................................... 6
Disconnect the UPS Battery................................................................................................ 7
Replace the UPS Battery....................................................................................................... 8
About the Battery Status....................................................................................................... 9
Check the Battery Level and Usage .............................................................................. 10
Enable Airplane Mode ........................................................................................................ 10

ii Thor VM3A Vehicle-Mounted Computer
Power On the Computer............................................................................................................11
Power Cable Cautions .........................................................................................................12
Power Cable Routing ...........................................................................................................12
Power Mode.............................................................................................................................13
Welcome Screen ....................................................................................................................14
Touch Screen Calibration...................................................................................................14
Unlock the Screen........................................................................................................................14
Change the Screen Lock to Protect the Computer.........................................................15
Configure the Screen Backlight.............................................................................................15
Screen Blanking ...........................................................................................................................16
Motion Detection Action.....................................................................................................16
Motion Timeout Settings....................................................................................................16
Motion Detection Source ...................................................................................................16
Zoom Zone................................................................................................................................16
USB Keyboard/Mouse ...............................................................................................................17
Front Panel LEDs ..................................................................................................................17
System LEDs ...........................................................................................................................18
Connection LEDs ..................................................................................................................19
About the Audio Features.........................................................................................................19
Adjust Speaker Volume .......................................................................................................20
Audio Settings ........................................................................................................................20
About the Defroster.....................................................................................................................21
Automatic mode.....................................................................................................................21
Manual mode..........................................................................................................................22
Configure the Defroster in the Settings App ..............................................................22
Defroster Parameters ..........................................................................................................22
Insert a microSD Card................................................................................................................23
Equipment Required............................................................................................................23
Installation Procedure.........................................................................................................23
Scanners..........................................................................................................................................24
Chapter 2 - About the User Interface and Applications......................... 27
About the User Interface...........................................................................................................27

Thor VM3A Vehicle-Mounted Computer iii
Navigation Buttons...............................................................................................................28
About Status Bar Icons ..............................................................................................................28
Remap a Button or Key........................................................................................................29
Restore Default Button Action..........................................................................................29
View and Manage Notifications.......................................................................................29
Open Quick Settings.............................................................................................................30
Customize the Home Screen ............................................................................................30
Customize the Favorites Tray............................................................................................31
Use Google™ Search.............................................................................................................31
About Screen Gestures........................................................................................................31
Set the Time Zone..................................................................................................................32
Set PCAP Touch Screen Sensitivity Mode ...................................................................32
About Honeywell Applications................................................................................................32
Applications You Can Download to the Computer..........................................................34
Honeywell Enterprise Browser .........................................................................................34
Honeywell Launcher ............................................................................................................34
Honeywell SmartTE ..............................................................................................................34
Unlock Developer Options........................................................................................................35
Chapter 3 - Configure the Computer ..........................................................37
How to Configure the Computer ............................................................................................37
Start the Settings App..........................................................................................................37
About the Structure of the Settings App ......................................................................37
About Network Communications ..........................................................................................43
Connect to a Wi-Fi Network...............................................................................................43
Connect to an Ethernet Network.....................................................................................45
How to Connect to Virtual Private Networks...............................................................45
About Wireless Security.............................................................................................................46
About Certificates..................................................................................................................46
About Bluetooth Communications .......................................................................................48
Connect a Bluetooth Device..............................................................................................48
Rename the Computer and View File History ............................................................49
Rename or Unpair a Paired Device.................................................................................49
About the Scanner Edge App ..................................................................................................49

iv Thor VM3A Vehicle-Mounted Computer
Connect a Bluetooth Scanner ..........................................................................................50
Unpair a Paired Scanner ....................................................................................................50
USB Troubleshooting .................................................................................................................50
How to Share Your Data Connection....................................................................................51
Share the Data Connection Through USB or Bluetooth........................................51
About Near Field Communication (NFC) ...........................................................................51
Developer and Device Management Information ..........................................................52
About Provisioning Mode .........................................................................................................52
Enable or Disable Provisioning Mode...........................................................................53
Chapter 4 - About the docks......................................................................... 55
About the Docks ...........................................................................................................................55
Dock Overview...............................................................................................................................56
VM1D Standard Dock ..........................................................................................................56
VM3D Enhanced Dock ........................................................................................................56
Enhanced Dock with Thor VX8/VX9 Screen Blanking ...........................................57
VMXD Enhanced Dock for Off-Vehicle Use ................................................................57
Features of the Dock...................................................................................................................58
Front View - Dock ..................................................................................................................58
Back View - Dock ...................................................................................................................58
Top View - Enhanced Dock ................................................................................................59
Dock I/O Pin Cover ...............................................................................................................60
Padlock......................................................................................................................................60
Laptop Security Cable.........................................................................................................61
External Connectors Overview ...............................................................................................61
Serial Connector (COM1 and COM2)............................................................................62
USB Connector(s)..................................................................................................................63
Ethernet Connector..............................................................................................................64
Audio Connector....................................................................................................................64
Power Supply Connector....................................................................................................65
Antenna Connections..........................................................................................................65

Thor VM3A Vehicle-Mounted Computer v
Chapter 5 - Mounting And Installing ..........................................................67
About Mounting the VM3A.......................................................................................................67
Select Mounting Location ........................................................................................................68
General Mounting Outline........................................................................................................68
Install RAM Mount.......................................................................................................................69
RAM Ball Mount .....................................................................................................................69
RAM Clamp Mount................................................................................................................70
RAM Plate Mount with RAM Ball.....................................................................................71
Attach RAM Mount Ball to the Dock ..............................................................................72
Attach Thor VM3A Assembly to RAM Mount ..............................................................72
Install U Bracket Mount or Adapter ......................................................................................74
Install Table Stand .......................................................................................................................77
Place Thor VM3A in the Dock..................................................................................................78
About the 802.11 Remote Antenna ......................................................................................79
Mount the 802.11 Remote Antenna ..............................................................................80
Connect Power ..............................................................................................................................81
12-48 VDC Vehicles (10-60 VDC Direct Connection).............................................82
60-144 VDC Vehicles (50-150 VDC Power Supply, Screws on Side of Lid) ...87
60-144 VDC Vehicles (50-150 VDC Power Supply, Screws on Top of Lid).....91
VX5/VX6/VX7 Adapter Cable............................................................................................96
Thor VX8/Thor VX9 Adapter Cable .................................................................................97
CV60 Adapter Cable..............................................................................................................99
Screen Blanking Installation..........................................................................................100
Enhanced Dock with Thor VX8/Thor VX9 Screen Blanking ..............................104
External AC/DC Power Supply ......................................................................................107
Connect USB Host .............................................................................................................109
Connect USB Client ...........................................................................................................110
Connect Serial Device.......................................................................................................110
Connect a Tethered Scanner..........................................................................................110
Connect Headset Cable ...................................................................................................111
Strain Relief Cable Clamps .............................................................................................112

vi Thor VM3A Vehicle-Mounted Computer
Chapter 6 - Manage and Maintain the Computer..................................115
About Software Updates ........................................................................................................ 115
Install Software Updates with AutoInstall ...................................................................... 116
Optional SD Card Method............................................................................................... 116
About the Honeywell Upgrader ........................................................................................... 117
Install OTA Updates........................................................................................................... 117
Restart (Reboot) the Computer........................................................................................... 119
About an Enterprise Data Reset.......................................................................................... 119
Before You Begin ................................................................................................................ 119
Enterprise Data Reset the Computer ......................................................................... 120
About a Factory Data Reset .................................................................................................. 120
Before You Begin ................................................................................................................ 120
Factory Data Reset the Computer ............................................................................... 121
Clean the Computer................................................................................................................. 121
Maintenance - Vehicle Mounted Devices ....................................................................... 121
Replace the Front Panel......................................................................................................... 121
Equipment Required......................................................................................................... 122
Replacement Procedure.................................................................................................. 122
Appendix A - Key Maps................................................................................125
Integrated Keypad .................................................................................................................... 125
Integrated Keypad and BIOS ......................................................................................... 126
External 21-Key Keyboard..................................................................................................... 127
External 95-Key Keyboard..................................................................................................... 129
External 60-Key Keyboard..................................................................................................... 129
60 Key KeyMap 101-Key Equivalencies.................................................................... 130
Appendix B - Specifications and Reference Materials..........................135
Technical Specifications ........................................................................................................ 135
Thor VM3A............................................................................................................................. 135
VM1D Standard Dock ....................................................................................................... 136
VM3D Enhanced Dock ..................................................................................................... 136

Thor VM3A Vehicle-Mounted Computer vii
VMXD Enhanced Dock .....................................................................................................137
VMXD Enhanced Dock for Off-Vehicle Use (QM3AC) .........................................138
Dimensions..................................................................................................................................138
Thor VM3A.............................................................................................................................138
VM1D Standard Dock .......................................................................................................139
VM3D and VMXD Enhanced Dock...............................................................................139
Environmental Specifications..............................................................................................139
Thor VM3A and Dock.........................................................................................................139
Port and Connector Pinouts .................................................................................................140
Power Supply Connector .................................................................................................140
COM1 and COM2 Connector.........................................................................................141
USB and USB1 Connector ..............................................................................................142
USB Host/Client Y Cable.................................................................................................142
USB Host to Scanner Cable............................................................................................143
USB2 Connector .................................................................................................................144
USB Dual Host Y Cable.....................................................................................................145
Audio Connector .................................................................................................................146
Headset Adapter Cable.....................................................................................................146
Appendix C - Agency Information.............................................................149
Label Locations .........................................................................................................................149

viii Thor VM3A Vehicle-Mounted Computer

Thor VM3A Vehicle-Mounted Computer ix
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at
the bottom of the page.
For ongoing and future product quality improvement initiatives, the computer
comes equipped with an embedded device lifetime counter function. Honeywell
may use the lifetime counter data for future statistical reliability analysis as well as
ongoing quality, repair and service purposes.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources >
Product Warranty.

x Thor VM3A Vehicle-Mounted Computer

CHAPTER
1
Thor VM3A Vehicle-Mounted Computer 1
ABOUT THE COMPUTER FEATURES
This chapter introduces the Thor VM3A Vehicle-Mounted Computer. Use this
chapter to learn about the basic computer features and functions.
About the Thor VM3A Vehicle-Mounted Computer
The Thor VM3A Vehicle-Mounted Computer (VMC) is a rugged, vehicle mounted
computer powered by Android and capable of wireless data communications from
a fork-lift truck or any properly configured vehicle. VM3A is built on the Mobility
Edge™ platform and can deliver real-time connectivity, advanced data capture, and
future-proof investment protection. The computer is equipped for fast Wi-Fi
connectivity with a WLAN 802.11 a/b/g/n/ac radio and Bluetooth (v5.0)
technology that includes Bluetooth Low Energy (BLE) support.
The computer is designed for use with a vehicle dock. The dock installs in the
vehicle, connects to vehicle power, and provides conditioned input power for the
computer. The VM3A is designed to be easily removed from the dock and be moved
from one vehicle dock to another.
VM3A contains a UPS battery which, when fully charged, can power the computer
for a minimum of 15 minutes for when the computer is not attached to a dock, is
being switched to another dock, or the vehicle power is interrupted.
Caution: Before shipping the Thor VM3A, be sure to Disconnect the UPS
Battery.

2 Thor VM3A Vehicle-Mounted Computer
Model Overview
Note: To learn more, see Specifications and Reference Materials beginning on page 135.
Features of the VM3A
Front View - Thor VM3A
Available Features
Android 9 operating system, upgradeable through Android R
2.2 GHz Qualcomm Snapdragon™ 660 octa-core processor
4GB RAM, 32 GB flash memory
User accessible microSD card up to 512 GB (SDXC/SDHC-compliant)
WXGA displays available for indoor and brighter outdoor options
Integrated ambient light sensor, accelerometer, gyroscope3, and magnetometer
WLAN IEEE 802.11 a/b/g/n/ac radio; Wi-Fi certified
Bluetooth™ V5.0 and Bluetooth Low Energy (BLE) technology support
NFC technology for short-range wireless data exchange
Mid-tier rugged specifications with IP66 sealing
Audio for headset, integrated stereo speakers with adjustable volume control, and integrated
microphone
P8
P1 P14 P7
P13
P6
P12
P5
P11
P4
P10
P3
P9
P2

Thor VM3A Vehicle-Mounted Computer 3
Back View - Thor VM3A
Top Service Cover
By removing the top service cover, you can gain access to:
• The SDcard slot (for a microSD card)
• The UPS disconnect button, named “Shipping Mode Button”
Left-Hand Side Service Cover
Contains a switch that determines which USB port will be used for ADB or USB
purposes.
• The micro-USB connector
• The USB port of the QM1 or QM3 Dock
The micro-USB connector is located here as well.

4 Thor VM3A Vehicle-Mounted Computer
Power Management Modes
The Thor VM3A has three power modes: On, Sleep, and Off.
On Mode
When the computer is attached to vehicle power, external power supply, or is
operating from the UPS battery and the power button is pressed, the computer is in
the On mode. In this mode, the keypad, touch screen, and any attached
peripherals, such as a scanner, function normally. The display remains On unless
the unit transitions to Sleep Mode or screen blanking is activated.
When in On mode, the status LED is solid green.
Sleep Mode
When the computer enters Sleep mode, all LEDs are off. Sleep mode occurs when
the power button is pressed momentarily or the inactivity timer expires.
When in Sleep Mode, the status LED:
• is green, if external power is attached
• is off, if external power is not attached
To wake the computer from Sleep Mode, momentarily press the power button.
Off Mode
When the power button is held, an option menu appears, and Power Off is selected.
The computer is also Off when it is not connected to a power source and the UPS
battery is depleted. However, an internal Real Time Clock (RTC) powered by an
internal battery, maintains the date and time while the computer is Off.
Note: To achieve optimal battery life, Honeywell recommends that end-users power-down/
turn the units off at the end of the shift/use.
About the Power Supply
Vehicle DC Power Supply
Vehicle power input for the dock is 10V to 60V DC and is accepted without the need
to perform any manual operation within the dock, see 12-48 VDC Vehicles (10-60
VDC Direct Connection). The dock provides a regulated power output for the VM3A.
By using a specified DC/DC power supply, input voltage of 50-150V DC can be
accepted, see 60-144 VDC Vehicles (50-150 VDC Power Supply, Screws on Side of
Lid) or 60-144 VDC Vehicles (50-150 VDC Power Supply, Screws on Top of Lid).
Input power to VM3A is fused for protection and the fuse is externally accessible,
see Fuse.

Thor VM3A Vehicle-Mounted Computer 5
External AC Power Supply
If DC power is not available, for example, in an office environment, an optional
external Universal Input Power Supply can be used to convert AC wall outlet to an
appropriate DC level. AC to DC power input for the computer is delivered to the
dock via an optional external power supply and adapter cable. See External AC/DC
Power Supply. The external power supply should be used with the VMXD Dock.
Uninterruptible Power Supply
• The VM3A contains an internal UPS battery backup. The user can Replace the
UPS Battery.
• The UPS battery is automatically charged when the computer is placed in a
powered dock, provided the Safe Charging Temperature Range is met.
• When external power is removed, the UPS automatically powers the computer
with no user intervention. When running on UPS power, the power management
timeouts may be different than when vehicle power is applied.
• The UPS allows the computer to continue operation when not mounted in a dock
or when the vehicle battery is being swapped. When fully charged, the UPS
battery is designed to power the computer for a minimum of 15 minutes at
temperatures of 20ºC (68ºF) or greater.
• If operating on UPS power and the UPS battery becomes critically low, the
computer performs a controlled shutdown.
• If there is no external power available, there must be 10% or greater power in the
UPS battery or the computer does not power On.
• The UPS status LED and the Battery Control Panel can be used to monitor the
status of the UPS battery.
Safe Charging Temperature Range
The internal temperature of the VM3A is the trigger for UPS battery charging.
• The UPS battery is not charged when the internal temperature is below 0°C
(32°F). This corresponds to an ambient (room) temperature of approximately
-10°C (-14°F).
• The UPS battery is not charged when the internal temperature is above 40°C
(104°F). This corresponds to an ambient (room) temperature of approximately
35°C (95°F).
• If the UPS battery cannot be charged due to a temperature extreme, the UPS
Status LED is amber. Move the VM3A to a different location to charge the UPS
battery.
Caution: Safety requirements restrict the temperature at which the Li-Ion UPS
battery can be charged. Charging is disabled if the temperature is
outside of the 0° to 35°C safe charging range. In order to maintain
UPS charge, the Thor VM3A should have power applied while the unit
is within the safe charging range for at least an hour each day.

6 Thor VM3A Vehicle-Mounted Computer
Charging Timeout
• A fully discharged UPS battery normally recharges in less than 4 hours when the
computer is in a powered dock and within the safe charging temperature range.
• If the UPS battery is not charged before an 8 hour timeout period expires, the
UPS Status LED is amber.
• The charge timeout is reset if charging resumes upon application of external
power.
• The charge timeout is reset if charging resumes when the computer enters the
permissible temperature range for charging.
• If the charge timeout occurs frequently, the UPS battery should be replaced.
Charging and Power Management
Charging of the UPS battery continues when the computer is in power
management (Display Off or Sleep mode).
Backup Battery
The Thor VM3A has a permanent Lithium battery installed to maintain time, date,
and CMOS setup information for a minimum of 90 days. The lithium battery is not
user serviceable and should last five years with normal use before it requires
replacement.
Note: The backup battery should only be changed by authorized service personnel.
Fuse
Warning: Improper replacement or repair could damage the battery, cause
overheating, risk of explosion, and result in injury. The battery should
be disposed of properly. The battery should not be disassembled or
crushed. The battery should not be heated above 212°F (100°C) or
incinerated. The battery must be recycled or disposed of separately
from household waste.
Standard Dock Enhanced Dock

Thor VM3A Vehicle-Mounted Computer 7
The VM3A uses an 8A time delay (slow blow) fuse that is externally accessible and
user replaceable. The fuse is located on the back of the dock and is accessed by
unscrewing the cap.
Should the fuse need replacement, replace with similar type or rating of the below
fuse specs:
• Littelfuse 0215008.MXP,
• Cooper Bussmann BK1/S506-8-R,
•BelFuse5HT8-R,
•orequivalent.
Disconnect the UPS Battery
Equipment Required
The following equipment is user-supplied:
• Torque tool capable of measuring inch pounds
• #2 Phillips screwdriver bit
Disconnect Procedure
1. For convenience, the VM3A can be removed from the dock, though it is not
necessary. If the VM3A remains in the dock, disconnect the power cable from
the dock.
2. Press and hold the Power button until the options menu appears. Tap Power
Off.
3. If the computer was removed from the dock, place the computer face down on a
stable surface.
4. Using a #2 Phillips bit loosen the M3 screws and then remove the tethered
access panel with the SD socket label.
5. Push the Shipping Mode Button to disconnect the UPS. The UPS battery
maintains its charge but is disconnected from the power circuitry of the
computer.
6. Reattach the access panel, torque the M3 screws to 4-5 inch pounds using a
#2 Phillips bit.
Caution: Fuse has voltage on it even when power is Off. Always disconnect
input power before changing the fuse.
Caution: The UPS battery must be disconnected before you ship the Thor
VM3A, Replace the UPS Battery, or Maintenance - Vehicle Mounted
Devices.

8 Thor VM3A Vehicle-Mounted Computer
7. When the computer is attached to external power, the UPS battery is
automatically reconnected.
8. Press the Power button to turn on the computer.
Replace the UPS Battery
The UPS battery in the VM3A is field replaceable. Should the UPS battery fail, it can
easily be replaced to minimize downtime.
Equipment Required
The following equipment is user-supplied:
• Torque tool capable of measuring inch pounds
• #2 Phillips screwdriver bit
Replacement Procedure
1. Place the VM3A on a clean, well-lit surface before performing the UPS battery
replacement.
2. Press and hold the Power button until the options menu appears. Tap Power
Off.
3. Remove the computer from the dock.
4. Disconnect the UPS Battery.
Caution: Before replacing the Thor VM3A front panel, Disconnect the UPS
Battery.