Honeywell HW-AV-LTE-M User manual

The CLSS Pathway (HW-AV-LTE-M) is a dual-path cellular
communicator. It transmits data from a fire panel to a central
monitoring station. It can communicate over AT&T as well as
Verizon LTE networks.
Other Features
The communicator also has other features, including secondary
data transmission via an Ethernet connection as well as
monitoring dry-contact relay outputs.
Information Sources
For more detailed procedures and all configuration options:
Installation and Operations Manual (LS10340-000HW-E)
To install in the enclosure (HW-AV-ENC) and wire for dialer
capture or relay monitoring:
Product Installation Document (LS10338-000HW-E)
To access the most updated versions of all product
documentation, log on to CLSS Site Manager and access the help
section.
Instructions for obtaining a CLSS account are in the A. Receiving
a CLSS Account for Your Organization section below.
A. Receiving a CLSS Account for Your Organization
Configuring the CLSS Pathway requires a CLSS account. If you
already have the CLSS account, then proceed to section B.
Assigning the Device to a Customer.
To request a CLSS Account, please visit fire.honeywell.com or
scan the QR code below for instructions to request a CLSS
Account:
Your organization's Administrator should perform this activity.
An Administrator is someone who can sign on behalf of the
organization.
After receiving your CLSS account, add your Customers and
Employees in the CLSS Site Manager. Please refer to the help
section of CLSS Site Manager for more information.
B. Assigning the Device to a Customer
This step is required to associate your device with a CLSS Site
and Building for your Customer.
1. Log into the CLSS mobile App.
2. Tap the three dots at the top-right corner of the dashboard and
then tap Install Dialer Capture.
3. Follow the on-screen instructions.
C. Configuring Central Station Alerting for the Device
C.1. Adding a Central Station to Your CLSS Account. This step must
be completed by the organization's Administrator. This is a one-
time task for each central station.
1. Log into the CLSS Site Manager.
2. Click your profile icon at the top-right corner and select
External Accounts.
3. Click ADD NEW in the External Accounts page, under
Central Stations section.
4. Follow the on-screen instructions.
C.2. Assigning a Central Station Account to the Device. This step
associates your central station account details for the specific site
with the device you are configuring.
1. Log into CLSS Site Manager.
2. Navigate to the Customer > Site in the CLSS Site Manager,
where the device is installed.
3. Click the Feature Activation icon on the left sidebar.
4. Click the CLSS Pathway section at the left and then click on
the respective device to see details.
5. Click Configure Central Station Alerting in the details
view.
6. Follow the on-screen instructions.
D. Programming the Connected Panel
Program according to the panel’s programming document.
• Enabling the PSTN dialer of the panel
• Selecting the DTMF mode (for tone dialing)
• Selecting the Contact ID communication format
• Providing any telephone number for dialing. Ex: 999999
• Entering the 4-digit account number
E. Mounting the Communicator
You can mount the communicator within a UL-listed enclosure,
or optionally, within the HW-AV-ENC.
Warnings
• Before mounting and wiring, ensure that the panel is powered
down.
• Only a regulated UL-Listed UOJZ, UTOU, or NBSX control
panel or power supply should power the communicator.
• The communicator must be connected to a UL-Listed
compatible panel with power limited circuits.
• Install the communicator only at a dry indoor location.
• The location and wiring methods must be in accordance with
the National Electrical code, ANSI/NFPA 70.
• Install in accordance with the National Fire Alarm and
Signaling Code, NFPA 72.
To Mount the Communicator
Mount the communicator and wire for dialer connections as in
the Figure 2: The Wiring Diagram.
1. Check that you have the communicator, 3ft antenna, and this
Quick Start Guide from the carton box.
2. In this Quick Start Guide, locate the installation sticker in the
Serial Number and Configuration Key section. It is at the
bottom right of the last page.
3. Check that the sticker has the serial number and the
configuration key to program the communicator.
4. Place the sticker on the inside lid of the enclosure.
5. If using the HW-AV-ENC, mount the enclosure onto the two
mounting holes as in Figure 1 and secure it with the hardware
supplied with the enclosure.
For other enclosures, use the communicator box’ mounting
flanges as a template to drill holes for appropriate sized
mounting hardware. (Not supplied).
6. Slide the box onto these screws and tighten the screws.
Figure 1: Mounting the Communicator
HW-AV-LTE-M
CLSS Pathway
Quick Start Guide
ECN: 00004957 | P/N: LS10339-000HW-E | Rev. A | September, 2021
For UL installations, secure the communicator to a
UL-listed enclosure, such as a UL-listed junction box.
Enclosure should be close nipple to the fire alarm
control panel.
1

F. Installing the Antenna
The antenna comes with an SMA connector, which provides
easy connection with the communicator.
Important
• Do not use a damaged antenna with the communicator.
Replace the damaged antenna immediately.
• Use only a manufacturer approved antenna. Non-approved
antennas or modifications could impair service quality,
damage the device, and violate FCC regulations.
• A location below the ground level or a metal structure may
impact the network coverage.
• The antenna should be positioned perpendicularly to the
ground, either right side up or upside down.
• Keep the antenna away from any sources interfering with or
blocking the RF signal.
For example, a metal object may shield the cellular radio RF
signal.
• The antenna should be at least 7.8" (20 cm) away from
people.
• The antenna must not be co-located or operating with any
other antenna or transmitter.
• Ensure that the panel supplies 24V DC power from its
constant power output.
To Connect the Antenna
1. Route the antenna cable through the small rubber grommet
located on the top-left side of the enclosure.
2. Attach the magnet at the bottom of the antenna onto the top
wall of the enclosure.
3. Locate the antenna connector on top of the communicator.
4. Thread the antenna cable end onto the antenna connector and
tighten it.
5. Loop the excess cable length inside the enclosure.
G. Wiring for Dialer Capture
For dialer capture, you connect both dialer ports of the fire panel
with the communicator.
All wiring must be within a conduit.
Preparations
• For panel dialer ports with 8-pin RJ type connectors, use an
RJ45 connector with the other end as a pigtail.
• Use only the Pin 4 wire, which is typically Blue with White
stripe, for RING connection.
• Use only the Pin 5 wire, which is typically solid Blue, for TIP
connection.
• Cut all other wires.
To Wire the Panel with the Communicator
Figure 2: The Wiring Diagram
H. Powering ON
1. Power ON the communicator and the panel.
2. Ensure that the panel and communicator are receiving
required power.
I. Activating the CLSS Pathway
A panel event activates the CLSS Pathway communications.
Create a test event and check that the device is activated.
J. Verifying the Connections
Troubleshooting
If no events are received: Verify the RING and TIP connections.
Then, check for communication failure error messages at the
panel and fix the error, if any. Disable the Wait for Dial Tone
options in the panel.
Cellular Connectivity issues: Go to the Device Registration screen
on the CLSS App. Ensure that the signal strength shown on it is
at least one to two bars. Reposition the antenna for higher signal
strength.
Panel’s
Terminal Connector Steps
AUX +Connect to AUX + of the
Communicator.
GND -Connect to GND of the Communicator.
Primary
Dialer
RING Connect to RING of the Communicator.
TIP Connect to TIP of the Communicator.
Backup
Dialer
RING2 Connect to RING2 of the
Communicator.
TIP2 Connect to TIP2 of the Communicator.
The Green
LED is Indication Suggested Steps
Constantly
ON
Connected with
good signal
None
Fast
Flashing
Transferring data None
Slow
Flashing
Attempting
connection despite
signal issues
Reposition the antenna.
Flashing
every 5
seconds
Connected despite
the low signal
Reposition the antenna.
Troubleshooting
OFF
Communicator is
not connected to the
panel
Verify that the wiring is as
per the wiring diagram
No power from the
panel
Measure and ensure required
AUX output from the panel
Damaged
communicator
Replace the communicator
2
© 2021, Honeywell International Inc.
12 Clintonville Rd.
Northford, CT 06472
[phone]
Technical Support: CLSS.T[email protected]
Agency Listings and Approvals
These listings and approvals apply only to the communicator specified in this
document. In some cases, listing may be in process.
FCC Statement
This equipment complies with FCC rules Part 15.
ETL Listed
Control No. 5013005
UL Standards
The HW-AV-LTE-M is designed to comply with UL 864 - Control Units and
Accessories for Fire Alarm Systems Units
Serial Number and Configuration Key
Remove the sticker below and apply to inside the communicator
enclosure lid. This will be used during CLSS communicator
programming and for future reference.