Honeywell HRGX45 User manual

Getting Started Guide
HRGX Performance Series
4/8/16-Channel Embedded DVR
HRGX45 HRGX85 HRGX161
HRGX45X HRGX85X HRGX161X
HRGX41 HRGX81 HRGX162
HRGX41X HRGX81X HRGX162X
HRGX82 HRGX164
HRGX82X HRGX164X
Document 800-16693 – Rev A – 04/2014

Revisions
Issue Date Revisions
A 04/2014 New document.

800-16693 - A - 04/2014
Contents | 3
Contents 1
Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1 Introducing the HRGX DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Mouse Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Remote Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Installing the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connecting External Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Starting Up and Shutting Down the DVR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Accessing the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Setting the System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
HDD Storage Calculation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Operating the DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Playing Back Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Exporting Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

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| 5
Cautions and Warnings
WARNING Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries in accordance with local laws.
CAUTION Use only with supplied power adapter.
Regulatory Statements
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Canadian Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
North America The equipment supplied with this guide conforms to UL 60950-1 and CSA
C22.2 No. 60950-1.
Europe The manufacturer declares that the equipment supplied is compliant with the essential
protection requirements of the EMC directive 2004/108/EC and the Low Voltage Directive (LVD)
2006/95/EC, conforming to the requirements of standards EN 55022 for emissions, EN 50130-4
for immunity, and EN 60950 for electrical equipment safety.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THIS SYMBOL INDICATES
THAT DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS PRESENT
WITHIN THE UNIT.
THIS SYMBOL INDICATES THAT
IMPORTANT OPERATING AND
MAINTENANCE INSTRUCTIONS
ACCOMPANY THIS UNIT.
DO NOT OPEN
RISK OF ELECTRIC SHOCK

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Waste Electrical and Electronic Equipment (WEEE)
Safety Instructions
Before operating or installing the unit, read and follow all instructions.
After installation, retain the safety and operating instructions for future
reference.
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
• Install in accordance with the manufacturer’s instructions.
• Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
• Do not install the unit in an extremely hot or humid location, or in a place subject to
dust or mechanical vibration.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4. HEAT - Situate away from items that produce heat or are heat sources such as radiators,
heat registers, stoves, or other products (including amplifiers).
5. WATER AND MOISTURE - This unit is intended for indoor use only. Do not use this unit
outdoors or in wet locations.
6. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with the product.
7. ATTACHMENTS - Do not use attachments not recommended by the product
manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
8. CLEANING - Unplug the unit from the wall outlet before cleaning it. Do not use liquid
aerosol cleaners. Use a damp soft cloth for cleaning.
9. SERVICING - Do not attempt to service this unit yourself. Refer all servicing to qualified
service personnel.
10. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the same
characteristics as the original part. Unauthorized substitutions may result in fire, electric
shock or other hazards.
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems). This product should be
disposed of, at the end of its useful life, as per applicable local laws, regulations, and
procedures.

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Introducing the HRGX DVR 1
This chapter contains the following sections:
•About This Manual, page 7
•Front Panel Layout, page 8
•Rear Panel Layout, page 10
•Mouse Operation, page 13
•Remote Control Operation, page 14
About This Manual
This manual introduces the Honeywell HRGX Performance Series DVR and describes basic
installation and setup procedures. It is primarily intended for system integrators and installers.
For information about configuring and operating the DVR, and to learn about accessing the DVR
remotely, visit the product webpage. See the back cover for contact details for your region.

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Front Panel Layout
The following illustration shows the front panel of the 4-channel HRGX DVR.
Figure 1-1 HRGX4 Front Panel
No. Name Function
1Alphanumeric Buttons SHIFT: Switches between number/letter input and function input.
MENU/1: Enters 1; MENU accesses the main menu interface.
2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or
playback mode, F1 switches between main and spot video output.
In PTZ mode, F1 zooms out PTZ camera.
3DEF/F2: Enters 3/D/E/F; F2 cycles through tabbed pages.
In PTZ mode, F2 zooms in PTZ camera.
4GHI/ESC: Enters 4/G/H/I; ESC returns to previous menu.
5JKL/EDIT: Enters 5/J/K/L; EDIT deletes characters before cursor,
selects check boxes and on/off switches. In playback mode, EDIT
starts/stops playback.
6MNO/PLAY: Enters 6/M/N/O. In playback mode, PLAY accesses the
playback interface.
7PQRS/REC: Enters 7/P/Q/R/S; REC accesses the manual recording
interface, manually starts/stops recording.
8TUV/PTZ: Enters 8/T/U/V; PTZ accesses the PTZ control interface.
9WXYZ/PREV: Enters 9/W/X/Y/Z. In live view mode, PREV enables
multi-camera display. In playback mode, PREV deletes selected tag.
0/A: Enters 0; A switches between uppercase and lowercase letters,
symbols, numeric input). In playback mode, A adds default tag.
2Direction/Enter Buttons Direction buttons move the cursor up/down/left/right ( ).
In live view mode, the direction buttons cycle through channels. In
playback mode, up/down buttons speed up/slow down playback. In
PTZ mode, the direction buttons control PTZ camera movement.
The Enter button () selects a menu item or executes a selection.
3LED Indicators POWER: Lights green when DVR is receiving power.
STATUS: Lights red when DVR hard drive is reading/writing.
Tx/Rx: Flashes green when network connection is active.
4USB Port Connects USB device (such as a flash drive for saving video clips).
1
4
3 2

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The following illustration shows the front panel of the 8/16-channel HRGX DVR.
Figure 1-2 HRGX8/HRGX16 Front Panel
No. Name Function
1Alphanumeric Buttons SHIFT: Switches between number/letter input and function input.
MENU/1: Enters 1; MENU accesses the main menu interface.
2ABC/F1: Enters 2/A/B/C; F1 selects all items in a list. In live view or
playback mode, F1 switches between main and spot video output.
In PTZ mode, F1 zooms out PTZ camera.
3DEF/F2: Enters 3/D/E/F; F2 cycles through tabbed pages.
In PTZ mode, F2 zooms in PTZ camera.
4GHI/ESC: Enters 4/G/H/I; ESC returns to previous menu.
5JKL/EDIT: Enters 5/J/K/L; EDIT deletes characters before cursor,
selects check boxes and on/off switches. In playback mode, EDIT
starts/stops playback.
6MNO/PLAY: Enters 6/M/N/O. In playback mode, PLAY accesses the
playback interface.
7PQRS/REC: Enters 7/P/Q/R/S; REC accesses the manual recording
interface, manually starts/stops recording.
8TUV/PTZ: Enters 8/T/U/V; PTZ accesses the PTZ control interface.
9WXYZ/PREV: Enters 9/W/X/Y/Z. In live view mode, PREV enables
multi-camera display. In playback mode, PREV deletes selected tag.
0/A: Enters 0; A switches between uppercase and lowercase letters,
symbols, numeric input). In playback mode, A adds default tag.
2Direction/Enter Buttons Direction buttons move the cursor up/down/left/right ( ).
In live view mode, the direction buttons cycle through channels. In
playback mode, up/down buttons speed up/slow down playback. In
PTZ mode, the direction buttons control PTZ camera movement.
The Enter button () selects a menu item or executes a selection.
3LED Indicators POWER: Lights green when DVR is receiving power.
READY: Lights blue when DVR is operating properly.
STATUS: Lights blue when DVR is controlled by IR remote. Lights red
when DVR is controlled by keyboard. Lights orange when DVR is
being controlled by IR remote and keyboard at the same time.
ALARM: Lights red when a sensor alarm is detected.
HDD: Flashes red when DVR hard drive is reading/writing.
Tx/Rx: Flashes green when network connection is active.
4USB Port Connects USB device (such as a flash drive for saving video clips).
1
4
3 2

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Rear Panel Layout
The following illustration shows the rear panel of the 4-channel HRGX DVR.
Figure 1-3 HRGX4 Rear Panel
No. Name Description
1Video In BNC connectors for analog video input
2Video Out BNC connectors for analog video output
3USB Port Connects USB device (such as a USB mouse)
4HDMI HDMI connector for high definition digital video output
5Loop Out DB26 socket for independent video output
6VGA Port DE15 socket for local video output
7Audio In RCA connectors for audio input
8Audio Out RCA connectors for audio output
9Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10M/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
7
5
1 2 9 13
3 4 6 8 10 11 12 14

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The following illustration shows the rear panel of the 8-channel HRGX DVR.
Figure 1-4 HRGX8 Rear Panel
No. Name Description
1Video In BNC connectors for analog video input
2Video Out BNC connectors for analog video output
3USB Port Connects USB device (such as a USB mouse)
4HDMI HDMI connector for high definition digital video output
5Loop Out DB26 socket for independent video output
6VGA Port DE15 socket for local video output
7Audio In RCA connectors for audio input
8Audio Out RCA connectors for audio output
9Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10M/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
75
1 2
9
13
3 4 6 8
10 11 12 14

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The following illustration shows the rear panel of the 16-channel HRGX DVR.
Figure 1-5 HRGX16 Rear Panel
No. Name Description
1Video In BNC connectors for analog video input
2Video Out BNC connectors for analog video output
3USB Port Connects USB device (such as a USB mouse)
4HDMI HDMI connector for high definition digital video output
5Loop Out DB26 socket for independent video output
6VGA Port DE15 socket for local video output
7Audio In RCA connectors for audio input
8Audio Out RCA connectors for audio output
9Alarm In/Out Connector for alarm input/output
10 LAN Port RJ45 10M/100M Ethernet interface
11 RS-485 Connects RS-485 devices.
Connect D+ and D– terminals to R+ and R– terminals of PTZ receiver.
12 12V 12 V DC power input
13 Power Switch Switch for turning DVR on/off
14 GND Ground terminal (needs to be connected before DVR is turned on)
75
1 2
9
13
3 4 6 8
10 11 12 14

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Mouse Operation
It is recommended that you use the supplied mouse to set up and operate your HRGX DVR.
To use the mouse, connect the mouse cable to the USB port at the rear of the DVR. The mouse
should be detected automatically.
Note If you prefer, you can use your own mouse instead of the supplied mouse. Ask
your Honeywell dealer for a list of compatible mice.
The following table describes basic mouse operations:
Name Action Description
Left Mouse Button
Click Live view: Select channel and display quick set menu.
Menu: Select and enter.
Double-click Live view: Switch between single-screen and multi-screen.
Press and drag
Live view: Select time bar.
PTZ control: Pan, tilt, and zoom.
Privacy masking and motion detection: Select target area.
Digital zoom: Select target area.
Right Mouse Button Click Live view: Show menu.
Menu: Exit menu.
Scroll Wheel
Scroll up Live view: Go to previous screen.
Shortcut menu: Go to previous item.
Scroll down Live view: Go to next screen.
Shortcut menu: Go to next item.

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Remote Control Operation
Although it is recommended to use a mouse to set up and operate your HRGX DVR, you can
also use the supplied IR remote control. Two AAA batteries (not included) must be installed
before use.
The following illustration shows the layout of the remote control.
DEV
ABC DEF
GHI JKL MNO
WXYZTUVPQRS
EDIT
REC
INFO
PTZ
ENTER
ESC
VOIP /MON
PREVMENU
PLAY
A
123
456
987
0
IRIS FOCUS ZOOM
F1
+++
F2
+–
1
4
10
6
13
16
8
2
5
3
7
9
11
14
12
15
17
18
No. Button Function
1 Power Turns DVR on/off.
2 DEV Enables/disables remote control.
3 Alphanumeric Inputs numbers/characters in edit
mode. Selects channel to view in
live view and playback mode.
4 EDIT Deletes characters before cursor,
selects check boxes in edit mode.
Generates video clips for backup in
playback mode.
5 A Switches between uppercase and
lowercase letters, symbols,
numeric input.
6 REC Accesses manual record menu.
Calls preset in PTZ mode (press
REC, then preset number).
7 PLAY Accesses all-day playback menu.
8 INFO Reserved
9 PREV Switches between single screen
and multi-screen layout in live view
mode.
10 MENU Accesses main menu.
11 VOIP/MON Selects all items in a list.
12 Direction/
ENTER
Move cursor up/down/left/right in
edit mode. Cycle through channels
in live view mode. In playback
mode, up/down buttons speed
up/slow down playback, left/right
buttons jump back/forward 30 s.
13 PTZ Enters PTZ control mode.
14 ESC Returns to previous menu.
15
RESERVED Reserved
16
PTZ Controls Control iris, focus, and zoom of
PTZ camera.
17 F1 Selects all items in a list.
18 F2 Cycles through tabbed pages.

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Pairing the Remote Control with the DVR
To pair the remote control with the DVR, follow these steps:
1. Turn on the DVR.
2. Using the mouse, log in to the DVR.
3. Right-click anywhere on the screen to display the shortcut menu, and then click Menu.
4. If prompted, enter your password.
5. In the main menu, click Settings.
6. In System Settings, on the General page, click the More Settings tab.
7. Make a note of the device number of the DVR. The default device number is 255.
8. Press the DEV button on the remote control, input the device number, and then press the
ENTER button.
Troubleshooting the Remote Control
If there is no response when you try to use the remote control, follow these steps:
1. Check that the batteries are properly installed. Ensure that the polarities are not reversed.
2. Check that the IR receiver on the DVR front panel is not obstructed.
3. Aim the remote control at the IR receiver.
If the problem persists, contact your Honeywell dealer for a replacement.

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Menu Structure
Menu
Clip Search Manual HDD Record Camera Settings Shutdown
Maintenance
Record
Alarm
General
Advanced
HDD Detect
Lock
Shutdown
Reboot
Schedule
Encoding
Advanced
Holiday
General
Network
Alarm
Display
Exceptions
User
System Info
Log Search
Configuration
Upgrade
Default
Net Detect
OSD
Image
PTZ
Motion
Privacy Mask
Video
Ta mp e r i ng
Video Loss
Normal
Event
Tag

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Installing the DVR 2
This chapter contains the following sections:
•Installation Precautions, page 17
•Connecting External Devices, page 18
•Starting Up and Shutting Down the DVR, page 21
•Using the Setup Wizard, page 22
•Accessing the Main Menu, page 25
•Setting the System Date and Time, page 26
•Upgrading the Firmware, page 27
•HDD Storage Calculation, page 28
Installation Precautions
Follow these precautions when installing the DVR:
• Use brackets for rack mounting.
• Ensure that there is at least 0.75 in. (2 cm) of space between rack-mounted devices.
• Ensure that there is ample room for the audio and video cables.
• When installing cables, ensure that the bend radius of the cable is at least five times the
cable diameter.
• Ensure that the DVR is properly grounded.
• Ensure that the environmental temperature is between 14°F (–10°C) and 131°F (55°C).
• Ensure that the environmental humidity is between 10 percent and 90 percent.

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Connecting External Devices
Video, audio, network, and other connections are made using the rear panel connectors (see
Rear Panel Layout, page 10).
Connecting Cameras
Connect the coaxial cables from the cameras to the Video In BNC connectors.
Connecting Monitors
Connect your main video monitor to the VGA or HDMI output. Connect a spot monitor, if used,
to the Video Out BNC connector.
Connecting Audio Devices
To record audio, connect your audio sources to the Audio In RCA connectors. To play audio,
connect a speaker to the Audio Out RCA connector.
Connecting to a Local Area Network
Connect a Cat5 Ethernet cable to the LAN RJ45 jack.
Connecting a Mouse
Connect the supplied USB mouse to the rear panel USB port. This leaves the front panel USB
port available for importing data from, or exporting data to, a USB flash drive.
Connecting a PTZ Camera or Other RS-485 Device
Connect the R+ and R– terminals of the PTZ receiver or other RS-485 device to the D+ and D–
terminals of the RS-485 interface. Press and hold the orange part of the terminal block, insert
the wire, then release the orange part to lock the wire in place.
Connecting Alarm Devices
Connect alarm devices to the Alarm In/Out interface. Press and hold the orange part of the
terminal block, insert the wire, then release the orange part to lock the wire in place.

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Alarm Input
The alarm input should be an open/closed dry contact relay. If an open/closed relay is not used,
connect the alarm input as follows:
Alarm Output
The alarm output relay supports connections to AC/DC loads. DC loads must be within the limit
of 12 V DC / 1 A.
Refer to the following diagram when connecting to AC/DC loads:
CAUTION Risk of electric shock. An external relay is necessary to prevent
electric shock when connecting to an AC load.
Connecting Power
Connect the supplied power adapter to the 12 V DC power input. It is strongly recommended
that you use an uninterruptible power supply when powering the DVR.

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Typical Installation
The following diagram shows a typical HRGX DVR installation:
Main Monitor
VGA
Spot Monitor
(BNC)
IR Remote
Control
USB Mouse
Support
Microphone
USB
Mobile
Device
Internet
For backing up
video clips
Multi-Site Software
Web Browser
Alarm Sensor Alarm Out
Alarm Input/Output
Video In
Cameras
Video Out