Honeywell HRHT4041 User manual

.
Performance Series HQA Digital Video Recorder
DVR Models
HRHT404
0
H
RHT4080
HRHT4160
HRHT4041
HRHT4082
HRHT4162
HRHT4042
HRHT4084
HRHT4164
HRHT4166
HRHT41612
Local User Guide

Issue
Date
Revisions
A
04/201
8
New document

Cautions and Warnings
WARNING Use only with the supplied power adapter. The Ethernet connectionis
not intendedto be connected toanexposed (outsideplant)network.
CAUTION There is a risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries in accordance with local laws.
CAUTION Installation and servicing should be performed only by qualified and
experienced technicians to conform to all local codes and to maintain your warranty.
Regulatory Statements
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receivingantenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
•Consult the dealer or an experienced radio/TV technician for help.

Note Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.
Manufacturer’s Declaration of Conformance
North America
The equipment supplied with this guide conforms to UL 60950-1 and CSA C22.2 No. 60950-1.
Europe
The manufacturer declares that the equipment supplied is compliant with the European
Parliament and Council Directive on the restriction of the use of certain hazardous
substances in electrical and electronic equipment (2011/65/EU), the Low Voltage Directive
(2014/35/EU), and the essential requirements of the EMC directive (2014/30/EU),
conforming to the requirements of standards EN 55032 for emissions, EN 50130-4 for
immunity, and EN 60950-1 for electrical equipment safety.
This is a Class B product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
Waste Electrical and Electronic Equipment (WEEE)
Correct Disposal of this Product (applicable in the European Union and other
European countries with separate collection systems).
This product should be disposed of, at the end of its useful life, as per applicable
local laws, regulations, and procedures.
Safety Instructions
Before operating or installing the unit, read and follow all instructions. After installation,
retain the safety and operating instructions forfuture reference
1. HEED WARNINGS - Adhere to all warnings on the unit and in the operating instructions.
2. INSTALLATION
•Install in accordance with the manufacturer’s instructions.

•Installation and servicing should be performed only by qualified and experienced
technicians to conform to all local codes and to maintain your warranty.
•Do not install the unit in an extremely hot or humid location, or in a place subject to
dust or mechanical vibration. The unit is not designed to be waterproof. Exposure to
rain or water may damage theunit.
•Any wall or ceiling mounting of the product should follow the manufacturer’s
instructions and use a mounting kit approved or recommended by the manufacturer.
3. POWER SOURCES - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
facility, consult your product dealer or local power company.
4. HEAT - Situate away from items that produce heat or are heat sources such as radiators,
heat registers, stoves, or other products (including amplifiers).
5. WATER AND MOISTURE - Do not use this unit near water or in an unprotected outdoor
installation, or any area classified as a wet location.
6. MOUNTING SYSTEM - Use only with a mounting system recommended by the
manufacturer, or sold with theproduct.
7. ATTACHMENTS - Do not use attachments not recommended by the product
manufacturer as they may result in the risk of fire, electric shock, or injury to persons.
8. ACCESSORIES - Only use accessories specified by the manufacturer.
9. CLEANING - Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
10. SERVICING - Do not attempt to service this unit yourself as opening or removing covers
may expose you to dangerous voltage or other hazards. Refer all servicing to qualified
service personnel.
11. REPLACEMENT PARTS - When replacement parts are required, be sure the service
technician has used replacement parts specified by the manufacturer or have the
same characteristics as the original part. Unauthorized substitutions may result in fire,
electric shock or other hazards.
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service at
1.800.323.4576 for assistance or to request a Return Merchandise Authorization (RMA)
number.
Be sure to have the model number, serial number, and the nature of the problem available for
the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped to
Honeywell without a clearly identified Return Merchandise Authorization (RMA) number
may be refused..

i
Contents
1. Introduction.....................................................................................................................................................1
Front and Rear Panel Layouts ................................................................................................................................. 1
4-channel DVR Front Panel.............................................................................................................................. 1
4-channel DVR Back Panel............................................................................................................................... 2
8-/16-channel DVR Front Panel.................................................................................................................... 3
8-/16-channel DVR Rear Panel...................................................................................................................... 5
Mouse Operation ........................................................................................................................................................... 6
Using the On-screen Keyboard....................................................................................................................... 6
Remote Control Operation......................................................................................................................................... 8
2. Getting Started ...............................................................................................................................................9
Unpacking the DVR....................................................................................................................................................... 9
Connecting External Devices................................................................................................................................... 9
Typical DVR Installation....................................................................................................................................11
Starting and Shutting Down the DVR.................................................................................................................12
Starting the DVR...................................................................................................................................................12
Shutting Down the DVR....................................................................................................................................12
Booting Up the DVR............................................................................................................................................12
Device Initialization.............................................................................................................................................13
Reset Password ....................................................................................................................................................15
Setting Up the DVR with the Startup Wizard...................................................................................................20
Using the Startup Wizard.................................................................................................................................20
3. Viewing Live Video...................................................................................................................................... 25
About Live View .............................................................................................................................................................25
Camera Status.......................................................................................................................................................26
Camera Toolbar ....................................................................................................................................................26
Configuring Live View ................................................................................................................................................29
Setting the Screen Layout...............................................................................................................................29
Setting the Monitor Picture ............................................................................................................................29
Controlling PTZ Cameras.........................................................................................................................................30
Configuring PTZ Connection Settings ......................................................................................................31
Working with the PTZ Control Panel...........................................................................................................32
Configuring PTZ Functions.............................................................................................................................34
Calling Presets, Tours, and Patterns ..........................................................................................................36
Configuring Auxiliary Settings.......................................................................................................................37
4. Recording Video .......................................................................................................................................... 38
Manual Record Settings...........................................................................................................................................38
Automatic Record Settings......................................................................................................................................38
Configuring General Record Settings........................................................................................................39
Configuring the Video Recording Schedule ...........................................................................................39
Configuring the Snapshot Recording Schedule...................................................................................41
5. Playing Back Video..................................................................................................................................... 44
Playing Back Video......................................................................................................................................................44
Searching For and Playing Back Video .....................................................................................................44
Smart Search .........................................................................................................................................................45
Marking and Playing Back Video..................................................................................................................47
Splice Playback.....................................................................................................................................................49

ii
Playing Back Snapshots...........................................................................................................................................50
Backing Up Video and Snapshots........................................................................................................................50
6. Configuring Face Search.......................................................................................................................... 55
7. Configuring Backup Settings ................................................................................................................. 56
8. Configuring Camera Settings................................................................................................................. 59
Registering/Finding an IP Camera......................................................................................................................59
Configuring Image Settings....................................................................................................................................61
Configuring Encoding Settings ............................................................................................................................62
Configuring Snapshot Settings ............................................................................................................................63
Configuring Privacy Mask Settings.....................................................................................................................64
Configuring the Text Overlay..................................................................................................................................65
Changing a Camera Name......................................................................................................................................66
Changing a Channel Type........................................................................................................................................66
Adding IP Channels ............................................................................................................................................67
Upgrading Device ........................................................................................................................................................70
9. Configuring Network Settings................................................................................................................ 71
Configuring TCP/IP and Port Settings..............................................................................................................71
Configuring Wireless Connection Settings.....................................................................................................73
Configuring Advanced Network Settings .........................................................................................................75
Configuring PPPoE Settings..................................................................................................................................76
Configuring DDNS Settings....................................................................................................................................76
Configuring Sync Time..............................................................................................................................................78
Configuring Email Settings.....................................................................................................................................78
Configuring UPnP Settings.....................................................................................................................................80
Configuring SNMP Settings ...................................................................................................................................81
Configuring Multicast Settings.............................................................................................................................82
Configuring P2P Settings........................................................................................................................................83
10. Configuring Event Settings..................................................................................................................... 85
Configuring Motion Detection Settings............................................................................................................85
Configuring Video Loss Settings..........................................................................................................................89
Configuring Tampering Settings..........................................................................................................................90
Configuring Diagnosis Settings............................................................................................................................91
Configuring Face Detection Settings.................................................................................................................93
Configuring Alarms .....................................................................................................................................................95
Configuring Remote Alarms...........................................................................................................................95
Configuring Abnormality Settings.......................................................................................................................97
Configuring HDD Event Settings.................................................................................................................98
Configuring Network Errors............................................................................................................................99
Configuring for User Errors..........................................................................................................................100
Configuring Temperature and Humidity Camera（IOT）.....................................................................101
Configuring Temperature.............................................................................................................................101
Configuring Humidity.....................................................................................................................................103
11. Configuring Storage Settings...............................................................................................................106
Configuring the Basic Settings ..........................................................................................................................106
Configuring the Video Recording Schedule.................................................................................................107
Configuring the video recording schedule...........................................................................................107
Configuring the Snapshot Recording Schedule................................................................................108
Configuring HDD Settings....................................................................................................................................110
Configuring FTP.........................................................................................................................................................111
Configuring Record Settings...............................................................................................................................112
Configuring HDD Diagnostic Settings ...........................................................................................................112

iii
12. Configuring System Settings................................................................................................................115
Configuring General System Settings.............................................................................................................115
Configuring Device Settings .......................................................................................................................115
Configuring Date and Time Settings.......................................................................................................117
Configuring Holiday Settings .....................................................................................................................118
Configuring Display Settings ..............................................................................................................................119
Configuring Display Settings......................................................................................................................119
Configuring Tour Settings............................................................................................................................121
Configuring Zero-Channel Settings ........................................................................................................122
Configuring Video Matrix Settings ...................................................................................................................123
Configuring RS232 Settings................................................................................................................................124
Configuring Pan/Tilt/Zoom Settings..............................................................................................................124
Configuring ATM/POS (Card Overlay) Settings.........................................................................................125
Configuring COM Settings...........................................................................................................................125
Configuring Net Settings..............................................................................................................................125
Configuring Voice Settings ..................................................................................................................................127
Configuring the Voice Files..........................................................................................................................128
Configuring the Voice Schedule................................................................................................................128
Configuring Account Settings ............................................................................................................................129
Configuring Users ............................................................................................................................................129
Configuring Groups.........................................................................................................................................131
Configuring Security................................................................................................................................................133
Configuring Automatic Maintenance Settings ..........................................................................................134
Exporting and Importing System Configurations.....................................................................................135
Restoring Default Settings...................................................................................................................................137
Upgrading the DVR ..................................................................................................................................................137
13. Viewing Information.................................................................................................................................139
Viewing System Information................................................................................................................................139
Viewing HDD Information.............................................................................................................................139
Viewing Recording Information .................................................................................................................140
Estimating Recording Time and Space..................................................................................................141
Viewing Data Stream Information.............................................................................................................143
Viewing Channel Information .....................................................................................................................144
Viewing Version Information .......................................................................................................................145
Viewing Event Information ...................................................................................................................................145
Viewing Network Information..............................................................................................................................146
Viewing Online Users ......................................................................................................................................146
Viewing Network Load Information..........................................................................................................148
Viewing Network Test Information ...........................................................................................................148
Viewing Log Information .......................................................................................................................................149
14. Troubleshooting ........................................................................................................................................151
AInstalling Hard Drives..............................................................................................................................154
Installing a Hard Drive ............................................................................................................................................154
List of Compatible SATA HDDs ..........................................................................................................................155
List of Compatible Portable HDDs ...................................................................................................................158
BMAXPRO® Cloud........................................................................................................................................159
Configuring for MAXPRO Cloud Mode...........................................................................................................159

iv
About This Document
This document introduces the Honeywell Performance Series HQA 4 MP Digital Video Recorder
(DVR) and provides instructions for installing and operating the DVR.
These instructions apply to the following Performance Series HQA models:
4-channel DVRs
HRHT4041 4 MP, 4-channel, 1-HDD Bay, 1 TB, HQA/CVBS/IP Hybrid DVR
HRHT4042 4 MP, 4-channel, 1-HDD Bay, 2 TB, HQA/CVBS/IP Hybrid DVR
8-channel DVRs
HRHT4082 4 MP, 8-channel, 2-HDD Bay, 2 TB, HQA/CVBS/IP Hybrid DVR
HRHT4084 4 MP, 8-channel, 2-HDD Bay, 4 TB, HQA/CVBS/IP Hybrid DVR
8-channel DVRs
HRHT4082 4 MP, 8-channel, 2-HDD Bay, 2 TB, HQA/CVBS/IP Hybrid DVR
HRHT4084 4 MP, 8-channel, 2-HDD Bay, 4 TB, HQA/CVBS/IP Hybrid DVR
16-channel DVRs
HRHT4162 4 MP, 16-channel, 2-HDD Bay, 2 TB, HQA/CVBS/IP Hybrid DVR
HRHT4164 4 MP, 16-channel, 2-HDD Bay, 4 TB, HQA/CVBS/IP Hybrid DVR
HRHT4166 4 MP, 16-channel, 2-HDD Bay, 6 TB, HQA/CVBS/IP Hybrid DVR
HRHT41612 4 MP, 16-channel, 2-HDD Bay, 12 TB, HQA/CVBS/IP Hybrid DVR

v
Overview of Contents
This document contains the following chapters and appendixes:
•Chapter 1, Introduction,describes the front and rear panel layout of the DVR, and mouse
and remote controlfunctions.
•Chapter 2, Getting Started,describes how to connect the DVR and log on to its user
interface.
•Chapter 3, Viewing Live Video,describes the DVR’s real-time monitoring mode and
associated DVR operations, including controlling a PTZ camera (if connected).
•Chapter 4, Recording Video, describes how to record a video clip manually and how to set
up automatic recording.
•Chapter 5, Playing Back Video, describes how to search for and play back recorded video
and snapshots, and how to save recorded files to an external storage device.
•Chapter 6, Configuring Face Search,describes how to configure Face Search
function.
•Chapter 7, Configuring Backup Settings,describes how to configure the Backup
function.
•Chapter 8, Configuring Camera Settings,describes how to configure camera image
settings, encoder settings, snapshot settings, privacy mask settings, camera name
settings, and channel typesettings.
•Chapter 9, Configuring Network Settings,describes how to configure the DVR’s network
settings, including connection settings, email settings, FTP settings, registration
settings, and alarm center settings.
•Chapter 10, Configuring Event Settings,describes how to configure the DVR’s
alarm settings, including settings for motion detection, video loss, camera
tampering, and system events.
•Chapter 11, Configuring Storage Settings,describes how to configure the DVR’s
storage settings, including recording settings and HDD management settings.
•Chapter 12, Configuring System Settings,describes how to configure DVR system
settings, display settings, and user accounts; export and import configuration settings
to and from other DVRs; restore default settings; and upgrade the system firmware.
•Chapter 13, Viewing Information,describes how to view system, event, network, and log
information.
•Chapter 14, Troubleshooting,lists troubleshooting steps for resolving errors that you
may encounter when operating theDVR.
•Appendix A, Installing Hard Drives,lists the manufacturers and models of compatible
HDDs, including SATA HDDs and portable HDDs, and provides instructions for
installing an additional HDD.
•Appendix B ， MAXPRO® Cloud,describes how to configure the MAXPRO® Cloud.

vi
Related Documents
The following related documents are supplied with the DVR:
•Performance Series HQA DVRs Remote User Guide
•Performance Series HQA DVRs Quick Installation Guide
•Performance Series HQA DVRs Quick Networking Guide
To access a PDF version of these documents, visit the Performance Series HQA DVR product
page at www.honeywellvideo.com/products/video-systems/recording-devices/index.html.

Introduction
1
1. Introduction
This chapter includes the following sections:
•Front and Rear Panel Layouts on page 1
•8-/16-channel DVR Rear Panel on page 5
•Remote Control Operation on page 8
Front and Rear Panel Layouts
4-channel DVR Front Panel
Figure 1-1
Table 1-1
Name Function
1 HDD Indicator Lights red when an HDD error occurs or when the
HDD capacity is below the configured threshold.
2 NET Indicator Lights red when a network error occurs or when
there is no network connection.
3 POWER Indicator Lights blue when the DVR receives power.
4 USB 2.0 Port Connects USB devices (USB flash drive, mouse).
1 2 3
4

Performance Series HQA Digital Video Recorder Local User Guide
2
4-channel DVR Back Panel
Figure 1-2
Table 1-2
Name Function
1 Video In BNC connectors for HD-over-coax/CVBS video input.
2 Audio in/out ports RCA connectors for audio input (microphone) and
audio output (speaker, header).
3 VGA port VGA connector for analog video output.
4 Power switch Switch for turning DVR On/Off.
5 Ground Ground terminal.
6 HDMI port HDMI interface for transmitting high definition audio
and video output.
7 Network port RJ45 100M Ethernet interface for connecting to local
area network (LAN).
8 RS485 port RS485 interface for connecting RS485 devices (PTZ
cameras).
9 USB 2.0 port USB 2.0 interface for connecting to USB device
(mouse, USB flash drive, portable HDD).
10 Power input 12 V DC power input.
11 RS232 port RS232 interface for configuring IP addresses or
transferring transparent COM data.
1
2
3
4
5
6
7 8 9 10
11

Introduction
3
8-/16-channel DVR Front Panel
Figure 1-3
Table 1-3
Name Function
1 HDD indicator Lights red when an HDD error occurs or when the HDD
capacity is below the configured threshold.
2 NET indicator Lights red when a
network error occurs or when there is no
network connection
3 Power button Turns DVR On/Off.
4 IR receiver Receives the IR signal from the remote control.
5 SHIFT Text mode: Switches between uppercase and lowercase
letters.
6 FN
Switches between
function input mode and number/letter
input mode.
Single-window live view mode: Displays the Assistant
function or configures the image color.
Text mode: Deletes the last entered character when
pressed and held for 1.5 seconds.
HDD management: Switches HDD recording information.
7 Record button Live view mode: Starts/stops recording.
8 Play Previous button /
0
Playback mode: Plays the previous video.
Text mode
: Enters the number 0.
9 Play Next button / 9 Playback mode: Plays the next video.
Text mode
: Enters the number 9.
10 Slow Play button / 8 Playback mode: Plays back video at various speeds.
Text mode
: Enters the number 8 or the letters T, U, or V.
11 Fast Forward button / 7
Playback mode: Plays back video at various speed.
Text mode: Enters the number 7 or the letters P, Q, R, or S.
1 2
3
4 5 6
7 8 9 10 11 12 13
14
15
16

Performance Series HQA Digital Video Recorder Local User Guide
4
12
Reverse / Pause button
/ 6
Playback mode: Plays back video in reverse, pauses
playback.
T dE h b 6
13
Play / Pause button / 5 Playback mode: Plays back video, pauses playback.
Text mode: Enter the number 5 or the letter J, K, or L.
14
ESC
Live view mode: Returns to the previous menu or cancels
the current operation.
Playback mode: Returns to Live View mode.
15
Directions keys
/ 1, 2, 3, 4
Menu setup: Navigate up and down, increase or decrease
numbers.
PTZ mode: Call up the assistant function for the PTZ
menu.
Text mode: Enter the numbers 1, 2, 3, or 4, or the letters A,
B, C, D, E, F, G, H, and I.
16
Enter
Menu setup
: Confirms Selection.
Go to Default.
Go to Menu.

Introduction
5
8-/16-channel DVR Rear Panel
Figure 1-4
Table 1-4
Name Function
1 Video in BNC connectors for HD-over-coax/CVBS video input.
2 Audio
in/outputs
RCA connectors for audio input (microphone) and audio output
(speaker, header).
3 Network port RJ45 100M Ethernet interface for connecting to local area
network (LAN).
4 RS485 RS485 interface for connecting RS485 devices (PTZ cameras).
5 VGA port VGA connector for analog video output.
6 Power switch Switch for turning DVR On/Off.
7 Ground Ground terminal.
8 HDMI port HDMI interface for transmitting high definition audio and video
output.
9 USB 2.0 port
USB 2.0 interface for connecting to USB device (mouse, USB flash
drive, portable HDD).
10 Power input 12 V DC power input.
11 RS232 port RS232 interface for configuring IP addresses or transferring
transparent COM data.
1
2
3 4 5
6
7
8 9
10
11

Performance Series HQA Digital Video Recorder Local User Guide
6
Mouse Operation
Your Performance Series HQA DVR is optimized for mouse navigation. Use the supplied mouse
to set up the DVR.
Figure 1-5
Using the On-screen Keyboard
1. To display the on-screen keyboard, click in a text box. The keyboard appears directly
below the text box.
Table 1-5
Button Action
1. Left
• Click to select a menu option.
• Click in text field to display on-screen
keyboard.
• Click on-screen keyboard to input
letters/numbers.
• In multi-screen view, double-click to
view the channel full screen. Double-
click again to exit full screen mode.
• Double-click video filename to play video.
2. Right
•
Click to close menu window without
saving changes.
• Click to exit main menu to return to live
view screen.
• Click to open shortcut menu from live
view screen.
3. Wheel • Scroll up/down.
3
1
2

Introduction
7
2. Click the key corresponding to the letter/number/special character that you want to
input in the text box.
•To switch between the lowercase and uppercase letters, click Shift.
•To delete the previous character, click the key.
•To insert a space, click the key.
3. Click Enter to close the on-screen keyboard.

Performance Series HQA Digital Video Recorder Local User Guide
8
Remote Control Operation
It is strongly recommended to use a mouse to operate the DVR. However, you can also use the
supplied IR remote control. The following table describes basic remote control operations:
Figure 1-6
Table 1-6
Button Action
1
Power Turn DVR on/off.
2
Add (Address) Enter number of device that you want to control.
3
Forward Increase forward playback speed.
4
Slow Play Decrease forward playback speed.
5
Next Record Select next video for playback.
6
Previous Record Select previous video for playback.
7
Play/Pause
Pause/resume forward playback.
In live view mode, enter video search mode.
8 Reverse/Pause Pause/resume reverse playback.
9 Esc Return to previous menu or cancel current operation.
10 Rec
Manually start/stop recording.
Whileinrecordinginterface,usedirectionbuttonsto
select recordingchannel.Press and holdrecordbutton
toenter
manual recording interface.
11 Direction
Keys
Use left/right keys to switch currently activated control.
Whileinplaybackmode,useup/downbuttonsto
change
playback channel.
12 Enter Go to default. Go to menu.
13 Mult
Switch between multi-channel view and single-channel
view.
14 Fn
In single-monitor mode, using popup assistant function,
control PTZ cameras or adjust video color.
In PTZ control mode, switch the PTZ control menu.
Intextmode,pressandholdbuttontodeletelastcharacter.
15
Alphanumeric
Keys
Enterpasswordsorswitchchannels.Press Shift to
switch input method.