Honeywell GW-1000-WE User manual

INSTALLATION INSTRUCTIONS
SMB Gateway
GW-1000-WE/GW-1000-NWE

PRODUCT DATA
Disclaimer
BACnet® is a registered trademark of ASHRAE Inc.
All images used in this document are for illustrative
purposes only and may not match the actual product.
APPLICATION
GW-1000-WE and GW-1000-NWE Gateways are the
advanced devices that integrate and aggregate data from
field devices like Thermostats, Sensors, and IO with the
Small and Medium Building Administrator Supervisor
Dashboard cloud platform used for monitoring and
control. It has provisions to integrate with field devices
using various physical interfaces like Wi-Fi, Bluetooth, and
Ethernet. It also provides a secured physical connection to
the Small and Medium Building Administrator Supervisor
Dashboard cloud platform.
Models
GW-1000-WE: Wireless Gateway with European and Latin
American conformance.
GW-1000-NWE: Wireless Gateway with North American
conformance.
FEATURES
• Integrated with Small and Medium Building
Administrator Supervisor Dashboard (built on
Honeywell Forge cloud platform).
• Configurable via the Honeywell Connect Mobile app.
• Integrated with Honeywell Thermostat (TC500A-N/
TC500A-W) and Honeywell Smart IO (IO-10MIXR-
NWE/IO-10MIXR-WE) via BACnet (secured).
• Compatible with MultiTech LoRaWAN hub.
• Compatible with R718A, R718CT, and R718G sensors.
• Supports remote, over-the-air upgrades.
• Supports BACnet (secured), HTTPS, MQTTS, and
DHCP.
• Real-Time Clock with 72 hours retention using a gold
capacitor.
• Supports Wi-Fi (Access Point Mode).
• Two Ethernet ports with status LEDs.
• Supports remote diagnostics.
• Reset button to restore to factory default settings.
• External antenna for Wi-Fi and Bluetooth.
• Main LED to show the operational status of the
Gateway.
• Supports DIN rail mounting and wall/panel
mounting (four screws).
• The following will be enabled in future
— All RS485 Interfaces
— Both USBs
— RJ11 Interface
— Bluetooth/BLE
— Tx1, Tx2, Tx3, Rx1, Rx2, and Rx3 LEDs
— Wi-Fi 5 GHz
Gateway
GW-1000-WE/GW-1000-NWE

GATEWAY (GW-1000-WE/GW-1000-NWE)
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INTERFACES AND TERMINALS
NOTE: *All RS485 interfaces, USB interfaces, RJ11 interface, Rx and Tx LEDs are for future use.
Table 1. Gateway Terminals
Type Legend Signal Comment
Power Supply
Terminals 1
FGND Connect to earth ground in the field
24V0 Power supply common
24V~ Power supply (24 Vac/dc)
*RS485 Interface 3
Terminals 2
CH3+ (+) for RS485 interface 3
CH3- (-) for RS485 interface 3
GND3 GND3 for RS485 interface 3
*RS485 Interface 2
Terminals 3
CH2+ (+) for RS485 interface 2
CH2- (-) for RS485 interface 2
GND2 GND2 for RS485 interface 2
*RS485 Interface 1
Terminals 4
CH1+ (+) for RS485 interface 1
CH1- (-) for RS485 interface 1
GND1 GND1 RS485 interface 1
LED 5
*Tx1 LED (green)
Transmit and receive indication for RS485
interfaces 1 to 3
*Rx1 LED (green)
*Tx2 LED (green)
*Rx2 LED (green)
11 10
7
1
6
12
13
14
2
34
5 9
8

GATEWAY (GW-1000-WE/GW-1000-NWE)
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Ethernet 1 and 2 Interfaces
Ethernet 1 is used for Cloud connectivity and Ethernet 2 is to connect with MultiTech LoRaWAN hub.
They are RJ45 female interfaces, each with a yellow activity status LED (located to the left) and a green activity LED
(located to the right).
Small and Medium Building Administrator Supervisor Dashboard
For more information, refer to the Small and Medium Building Administrator Supervisor Dashboard user guide (31-
00379M).
Honeywell Connect Mobile App
For more information, refer to the Honeywell 2.Small and Medium Business Administrator Setup Guide (Deploy App Setup
Guide) (31-00451M).
LED
5
*Tx3 LED (green) Transmit and receive indication for RS485
interfaces 1 to 3
*Rx3 LED (green)
6 Main LED Indicates the operational status of the Gateway
RJ45
Interface
7Ethernet 1 Dedicated to Internet/Cloud connectivity
(10/100/1000BASE-T)
8 Ethernet 2 Dedicated to MultiTech LoRaWAN hub
(10/100/1000BASE-T)
SMA Terminal 9 For Wi-Fi and Bluetooth
antenna
Antenna for both Wi-Fi and Bluetooth
802.11a/b/g/n/ac + BT 4.2
*RS485 Interface 4
Terminals 10
~ (24V~)
Communication and power bus for expansion
modules
24V0
FGND
GND
(-) for RS485 interface 4
(+) for RS485 interface 4
*RJ11
Interface 11
(+) for RS485 interface 5
(-) for RS485 interface 5
output 5Vdc
GND
*USB
Interface
12 Micro USB port to connect with laptops, mobile,
and tablets
13 USB Type A port
Reset
Button 14 Reset button to reset the device to factory
default
Table 1. Gateway Terminals (Continued)
Type Legend Signal Comment

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TECHNICAL DATA
System Data
Power Consumption
Current Consumption
Standards
Operating Environment
Table 2. System Data
Operating
Voltage (AC) 19 to 29 Vac (50/60Hz)
Operating
Voltage (DC) 19 to 29 Vdc
Overvoltage
Protection
Protected against overvoltages of
max. 29 Vac or 40 Vdc. Terminals are
protected against short-circuiting.
Table 3. Power Consumption
Gateway
Power
24 Vac 24 Vdc
GW-1000-WE/GW-
1000-NWE
Max. 35VA Max. 15W
Table 4. Current Consumption
Gateway
Power
24 Vac 24 Vdc
GW-1000-WE/GW-
1000-NWE
1430mA 620mA
Table 5. Standards
Protection
Class
IP20
Product
Standards
CAN/CSA-E60730-1:02, Ethernet
Protocol version IEEE 802.3
Testing
Electrical
Components
IEC68
Certification •UL60730-1
•UL916
•EN 60730-1
•EN 60730-2-9
•FCC Part15, Subpart B
•CAN ICES-3 (B)/NMB-3(B)
•BQB
•RoHS II
•REACH
System
Transformer
The system transformer(s) must be
safety isolating transformers
according to IEC 61558-2-6. In the
U.S.A. and Canada, NEC Class 2
transformers must be used.
Table 6. Operating Environment
Ambient
Operating
Temperature
0 to 50 °C (32 to 122 °F)
Ambient
Operating
Humidity
5 to 95% relative humidity (non-
condensing)
Storage
Temperature
-28.9 to +70 °C (-20 to 158 °F)
Ambient
Storage
Humidity
5 to 95% relative humidity (non-
condensing)
Vibration
Under
Operation
0.024” double amplitude (2 to 30 Hz),
0.6 g (30 to 300 Hz)
Dust, Vibration According to EN60730-1
RFI, EMI Residential, commercial, and light-
industrial environments
MTBF (Mean
Time Between
Failure)
11.5 years
Table 5. Standards

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Communication Baud Rates
NOTE: Wi-Fi 5 GHz is for future use.
Gateway Parameters
Gateway Ordering Part Numbers
Table 7. Communication Baud Rates
Ethernet 10/100/1000 Mbit/s, RJ45
BACnet MSTP 9.6, 19.2, 38.4, 76.8, 115.2 Kbps
Wi-Fi 802.11b: up to 11Mbps
802.11g: up to 54Mbps
802.11n: up to 150Mbps
Bluetooth BR: up to 1Mbps
EDR: up to 3Mbps
BLE: up to 1Mbps
Wi-Fi Range with
unobstructed
line of sight
100 ft
Supported type
of Wi-Fi
connections
Wi-Fi Access Point - Providing
access point to IO-10MIXR-WE/IO-
10MIXR-NWE Smart IO and
TC500A-N Commercial Thermostat
devices
Table 8. Gateway Parameters
Max number of points 3000
Max trend retention 2 days (1 min
samples)
Max number of alarms retained 70000 Records
History push Per Minute
GW OTA Upgrade check Once in 4 hours
Devices OTA Upgrade check Once in 24 hours
Max rumen of devices in Wifi
interface
12
Table 9. Gateway Part Numbers
Part Number Description
GW-1000-WE Wireless Gateway with
European and Latin
American conformance
GW-1000-NWE Wireless Gateway with
North American
conformance

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Accessories Part Numbers
These accessories are available by separate order.
Remote Antenna Part Numbers
Hub and Sensors
• MultiTech LoRaWAN hub is a product of Multi-Tech Systems, Inc.
• R718A, R718CT, and R718G sensors are products of NETVOX TECHNOLOGY CO., LTD.
Table 10. Accessories
Part Number Description
GW-TCVR Replacement Terminal Covers (Small)
(Pack Quantity of 4)
GW-EXT-TCVR Extended Terminal Covers (Large)
(Pack Quantity of 4)
ANT-REM
Remote Antennas with adhesive magnetic foot for wireless
communication. 1.5 meter (4.9 feet) cable length for remote
mounting of the antenna.
(Pack Quantity of 4)
&
Ferrite Ring
Part Number: ZCAT3035-1330-BK
Manufacture: TDK
GW-ANT-LOC
Local Antennas (optional, not included in the kit)
(MPN: ANT-DB1-LCD-SMA,
Manufacturer: LINX Technologies)
(Pack Quantity of 4)
Table 11. Remote Antenna Part Numbers
Antenna Part Numbers Vendor Name Type Gain
CA #ANTT935-4 ADAM External 2.4 GHz: 2.9dbi
ANT-DB1-LCD-SMA LINX External 2.4 GHz: 2.8dbi
ARY113-0012-004-00 WIESON External 2.4 GHz: -0.31dbi
(Ferrite Ring)

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DIMENSIONS
GW-1000-WE/GW-1000-NWE
GENERAL SAFETY
INFORMATION
• When performing any work (installation, mounting,
start-up), all manufacturer instructions and in
particular the Installation and Commissioning
Instructions (EN1B-0077IE10) are to be observed.
• GW-1000-WE/GW-1000-NWE Gateway must be
installed and mounted only by authorized and trained
personnel.
•Rules regarding electrostatic discharge should be
followed.
•If the GW-1000-WE/GW-1000-NWE Gateway is
modified in any way, except by the manufacturer, all
warranties concerning operation and safety are
invalidated.
•Make sure that the local standards and regulations are
observed at all times. Examples of such regulations are
VDE 0800 and VDE 0100 or EN 60204-1 for earth
grounding.
•Use only accessory equipment that comes from or has
been approved by Honeywell.
•It is recommended that devices be kept at room
temperature for at least 24 hours before applying power.
This is to allow any condensation resulting from low
shipping/storage temperatures to evaporate.
•The GW-1000-WE/GW-1000-NWE Gateway must be
installed in a manner (e.g., in a lockable cabinet)
ensuring that unauthorized persons have no access to
the terminals.
•Investigated according to United States Standard UL-
60730-1,UL-916, and UL60730-2-9.
•Investigated according to Canadian National
Standard(s) C22.2, No. 205-M1983 (CNL-listed).
•Do not open the GW-1000-WE/GW-1000-NWE, as it
contains no user-serviceable parts inside!
•CE declarations according to LVD Directive
2014/35/EU and EMC Directive 2014/30/EU.
•Product standards are EN 60730-1 and EN 60730-2-9.
59 mm
(2.323")
110 mm
(4.331")
45 mm
(1.772")
52 mm
(2.047")
135 mm
(5.315")
145.8 mm
(5.744")

GATEWAY (GW-1000-WE/GW-1000-NWE)
® U.S. Registered Trademark
© 2020 Honeywell International Inc.
31-00424 | Rev.10-20
Honeywell Building Solutions
Honeywell
715 Peachtree Street NE
Atlanta, GA 30308
customer.honeywell.com
buildingcontrols.honeywell.com
Professional Installation
•This device must be professionally installed, this
should be noted on grantee.
•To maintain compliance, only the antenna types that
have been tested shall be used, which listed in “Remote
Antenna Part Numbers” on page 6. This device requires
a significant technology engineering expertise towards
understanding of the tools and relevant technology, not
readily available to average consumer. Only a person
professionally trained in the technology is competent.
•This device is not directly marketed or sold to general
public.
Safety Information as per EN60730-1
The GW-1000-WE/GW-1000-NWE Gateway is intended
for residential, commercial, and light-industrial
environments.
The GW-1000-WE/GW-1000-NWE Gateway is an
independently mounted electronic control system with
fixed wiring.
The GW-1000-WE/GW-1000-NWE is suitable for
mounting in fuse boxes conforming with standard
DIN43880, and having a slot height of max. 45 mm.
It is suitable for panel rail mounting on 35 mm standard
panel rail (both horizontal and vertical rail mounting
possible).
The GW-1000-WE/GW-1000-NWE is used for the purpose
of building HVAC control and is suitable for use only in
non-safety controls for installation on or in appliances.
Table 12. Safety Information as per EN60730-1
Electric Shock
Protection
PELV
Pollution Degree Pollution Degree 2, suitable for use
in industrial environments.
Installation Class 3
Overvoltage
Category
24 V-powered controls: Category I
Rated Impulse
Voltage
330 Vac for Category I (SELV)
Automatic
Action
Type1.Y
Software Class Class A
Enclosure IP20 according to EN-60529
Ball-pressure
Test
Temperature
>75 °C for all housing and plastic
parts
>125 °C in the case of devices
applied with voltage-carrying parts,
connectors, and terminals.
Electromagnetic
Interference
Tested at 230 Vac, with the
modules in normal condition.
System
Transformer
Europe: safety isolating
transformers according to
IEC61558-2-6
U.S.A. and Canada: NEC Class-2
transformers
WEEE
WEEE Directive 2012/19/EC Waste
Electrical and Electronic Equipment
Directive
• At the end of the product life,
dispose of the packaging and
product in an appropriate recycling
center.
• Do not dispose of the device with
the usual domestic refuse.
• Do not burn the device.
Table 12. Safety Information as per EN60730-1

GATEWAY (GW-1000-WE/GW-1000-NWE)
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CONTENTS
General Safety Information ............................................... 3
Technical Data ....................................................................... 4
Electrical Data ............................................................................... 4
Power Consumption ................................................................... 4
Current Consumption ................................................................ 4
Operational Environment ......................................................... 4
Default IP Address ....................................................................... 4
Standards ........................................................................................ 4
Interfaces ............................................................................... 5
Main LED ......................................................................................... 6
Ethernet LEDs ............................................................................... 7
Reset Button .................................................................................. 8
Communication Baud Rates ................................................... 8
Connection to Honeywell Forge ............................................. 8
Connection to MultiTech LoRaWAN Hub ........................... 8
Small and Medium Building
Administrator Supervisor Dashboard .................................. 8
Honeywell Connect Mobile App ............................................. 8
POWER SUPPLY ................................................................... 8
Transformers .................................................................................. 8
Switch Mode Power Supply ...................................................... 9
Fusing ............................................................................................... 9
Wiring and Set-up ................................................................ 9
General Safety Considerations ................................................9
Wiring Terminals ...........................................................................9
Connecting Power Supply .........................................................9
Earth Grounding ...........................................................................9
WIRING CONNECTIONS ..................................................... 10
Gateway to MultiTech LoRaWAN hub connection ...........10
Wireless Connectivity .......................................................... 11
Connectivity Frequency Range ...............................................11
General Information ....................................................................11
Dimensions ............................................................................. 12
GW-1000-WE/GW-1000-NWE Gateway ............................12
Appendix: Earth Grounding ............................................... 13
Gateway and SELV ........................................................................13
Gateway and EN60204-1 ..........................................................13
Functional EMC Grounding ......................................................13
Gateway Part Numbers ....................................................... 14
Accessories Part Numbers ........................................................14
Remote Antenna Part Numbers ..............................................14
Hub and Sensors ...........................................................................14