Honeywell Lyric LCP300-L Product information sheet

User
Reference Guide
Ref: LCP300-L/LCP300-LC
800-21670 10/16 Rev A

Your Honeywell security system is designed for use with devices manufactured or approved by
Honeywell for use with your security system. Your Honeywell security system is not designed for use
with any device that may be attached to your security system's control or other communicating bus
if Honeywell has not approved such device for use with your security system. Use of any such
unauthorized device may cause damage or compromise the performance of your security system
and affect the validity of your Honeywell limited warranty. When you purchase devices that have
been manufactured or approved by Honeywell, you acquire the assurance that these devices have
been thoroughly tested to ensure optimum performance when used with your Honeywell security
system.
Lyric™ Lock
Your system supports advanced features designed to keep it functioning optimally. These
capabilities include: the ability to interact with Honeywell and your dealer’s network for the setup
and programming of its features, support for remote software updates and the ability (when enabled
by your monitoring dealer) to enhance your security by preventing an unauthorized takeover of the
system by another monitoring company. In the event that your dealer has enabled the feature to
prevent an unauthorized takeover and you wish to authorize a new company to take over your
system, you may request that Honeywell remotely disable this feature. Honeywell will require
documentation that you have attempted to contact your existing security dealer and that they have
failed to respond, or failed to agree to your request.

3
TABLE OF CONTENTS
OVERVIEW..............................................................................................................ERROR! BOOKMARK NOT DEFINED.
About This Guide ......................................................................................................................................Error! Bookmark not defined.
Basic Functions.....................................................................................................................................................................................................5
About the Control Panel .................................................................................................................................................................................10
Home Button Status Indications ..................................................................................................................................................................10
The Tools Menu .................................................................................................................................................................................................. 12
SECURITY ........................................................................................................................................................................................ 14
Security Features............................................................................................................................................................................................... 14
False Alarm Prevention ..........................................................................................................................Error! Bookmark not defined.
Arming the System ..................................................................................................................................Error! Bookmark not defined.
Disarming the System ...................................................................................................................................................................................... 17
Bypassing Protection Zones.......................................................................................................................................................................... 17
Entry and Exit Delays ....................................................................................................................................................................................... 18
Emergency Alarms ............................................................................................................................................................................................ 19
Chimes/Voice Annunciations ....................................................................................................................................................................... 20
Audio Alarm Verification (Two-Way Voice)............................................................................................................................................ 21
Built-In Camera................................................................................................................................................................................................... 21
AUTOMATION: Z-WAVE AND OTHER DEVICES .............................................................................................................23
Working with Z-Wave Devices.................................................................................................................................................................... 23
Garage Doors .....................................................................................................................................................................................................30
AUTOMATION: SMART SCENES..............................................................................................................................................31
Smart Scenes and User Access .................................................................................................................................................................... 31
Creating a Smart Scene.................................................................................................................................................................................. 32
Hold........................................................................................................................................................................................................................ 35
Run ......................................................................................................................................................................................................................... 35
Show (Review)................................................................................................................................................................................................... 35
AUTOMATION: VOICE COMMAND................................................................ERROR! BOOKMARK NOT DEFINED.
Setup .............................................................................................................................................................Error! Bookmark not defined.
Voice Command Assignment...............................................................................................................Error! Bookmark not defined.
Using Voice Command ...........................................................................................................................Error! Bookmark not defined.
Counter (Sensitivity Settings)..............................................................................................................Error! Bookmark not defined.
VIDEO................................................................................................................................................................................................37
Viewing and Naming Cameras..................................................................................................................................................................... 37
Adding a Camera .............................................................................................................................................................................................. 37
Video Recovery ................................................................................................................................................................................................. 38
USERS AND SECURITY CODES ..............................................................................................................................................39
User Codes .......................................................................................................................................................................................................... 39
Duress Code........................................................................................................................................................................................................ 39
Adding Users and Assigning Codes...........................................................................................................................................................40
Changing Security Codes or the Duress Code ......................................................................................................................................40
Deleting a User ..................................................................................................................................................................................................40
User Settings ....................................................................................................................................................................................................... 41
SYSTEM SETTINGS ..................................................................................................................................................................... 43
Brightness/Volume/Cleaning....................................................................................................................................................................... 43
Wi-Fi Configuration ......................................................................................................................................................................................... 43
Software Updates.............................................................................................................................................................................................44
Slide Show ...................................................................................................................................................Error! Bookmark not defined.
Date / Time ......................................................................................................................................................................................................... 45
Events.................................................................................................................................................................................................................... 45
Keypad.................................................................................................................................................................................................................. 45
TESTING YOUR SYSTEM .......................................................................................................................................................... 46
Testing Sensors (Walk Test).........................................................................................................................................................................46
Testing Communications ............................................................................................................................................................................... 47
Reboot .................................................................................................................................................................................................................. 47
MAINTENANCE ............................................................................................................................................................................ 48
Care and Cleaning ............................................................................................................................................................................................ 48
Battery Replacement.......................................................................................................................................................................................48
Communication Module Replacement......................................................................................................................................................50

4
SYSTEM DISPLAY AND BUTTONS .........................................................................................................................................51
WIRELESS KEYS ...........................................................................................................................................................................53
Key Assignments .............................................................................................................................................................................................. 53
SiXFOB Wireless Key Status Indications ................................................................................................................................................. 53
EVENT LOG CODES ................................................................................................................................................................... 54
GLOSSARY......................................................................................................................................................................................56
FIRE/CO ALARM SYSTEM ........................................................................................................................................................57
In Case of Fire .................................................................................................................................................................................................... 57
In Case of Carbon Monoxide Alarm ........................................................................................................................................................... 57
Silencing a Fire/Carbon Monoxide Alarm................................................................................................................................................ 57
NATIONAL FIRE PROTECTION ASSOCIATION SMOKE DETECTOR RECOMMENDATIONS ........................58
Emergency Evacuation................................................................................................................................................................................... 59
REGULATORY AGENCY STATEMENTS..............................................................................................................................60
OWNER'S INSURANCE PREMIUM CREDIT REQUEST ....................................................................................................61
LIMITATIONS OF THIS ALARM SYSTEM .............................................................................................................................63
YOUR SYSTEM INFORMATION.............................................................................................................................................. 64
TWO YEAR LIMITED WARRANTY.........................................................................................................................................67

5
Overview
The Lyric Gateway combines a security system and home automation with flexibility to operate your
system locally using Wi-Fi® connection or remotely over the internet using smart devices and easy to
use Apps.
Your system can include wireless sensors to provide burglary protection and smoke and combustion
detectors to provide early fire and carbon monoxide (CO) warnings (if installed).
Your Gateway system monitors sensors and system status to initiate alarms and generate alerts. The
system can also send alarm and status messages to a central monitoring station via the cellular
phone network or the Internet, if programmed to do so.
Convenient methods of operating the Gateway include the following:
•The Gateway’s touchpad
•Your Total Connect™ Remote Services account (for local and remote access)
•The MyHome™ Gateway App (for local access)
•Optional wireless keys (key fobs), Lyric keypads and smart devices.
Download and install the MyHome Gateway™ App and the Total Connect™ App from your
smart device’s App Store.
NOTE: The MyHome Gateway App requires connection to the Gateway via the premise’s Wi-Fi
router (Ethernet cable or Wi-Fi). The Total Connect App requires internet or cellular connection
for remote access to the Gateway.
About This Guide
Throughout the User Guide, icons help you easily identify which control options are available for
different system features:
This icon
Means, you can operate the feature…
from the Gateway touchpad.
locally from your smart device using the
MyHome Gateway
App.
locally or remotely from your computer, or smart device using your
Total
Connect
Remote Services
account.
For smart devices, download the
Total Connect
App.
or or
Optional wireless keys (key fobs), Lyric keypads or smart devices
In the Navigating with the MyHome Gateway App section, various menu commands are also listed
for operating various options. For example, if you see:
Home > Security > Tools > Users
This means: From the MyHome GatewayApp Home screen, select Security.
From the Security menu, select Tools.
From the Tools menu, select Users.
Note that the illustrations in this document may differ slightly from your system.

6
Basic System Functions
Security
Press
Arm
in Home mode
and enter
your user code
Arm
in Away mode
and enter
your user code
Disarm
system &
silence
alarms
and enter your user code. Repeat to silence
alarms/alerts
Emergency
Then press:
or
notifies the monitoring company
of the emergency type (if
programmed to do so)
Press
Access Security features
on the Home screen
Arm
in Away mode
and enter your user code
Arm
in Home mode
and enter your user code
Disarm
system &
silence
alarms
and enter yo
ur user code. Repeat to silence
alarms/alerts
Emergency (Panic)
Use the Gateway Touchpad Emergency
options or, if
programmed to do so, use your wireless key (key fob) to
signal an emergency.
Video
Press on the Home screen to view and configure Wi-Fi cameras
Control Panel Settings
Press (Settings) on the Home screen
Gateway key brightness
Select Brightness
and use the slider
Gateway volume
Select Volume
and use the slider
Voice announcements volume
Select
or deselect
VOICE
Chime volume (count-down beeps,
other sounds)
Select
or deselect
CHIME
Automation Features
Press
Operate & manage Z-Wave® devices
on the Home screen
Create & manage Smart Scenes
on the Home screen

7
Common Master User Functions
Press
(Security) then , (Tools) and enter your
Master User
code.
Add, delete or modify user codes (Users)
View a list of System Events
(Events)
System tests
(Advanced) and select Walk Test or Comm. Test
Set Date and Time
(Date Time)
View a list of smart devices
paired to your Gateway
(Keypad)
Network Config
(WiFi Config)

8
Security Features
NOTES: • For the Lyric Gateway to report alarms over the internet, your Wi-Fi network MUST
have power at all times.
•You must arm your security system in order for it to sound alarms.
Sensors and
Zones
Your system’s sensors are assigned to numbered
zones
that correspond to areas of
your home. For example, the sensor on an entry/exit door might be assigned to Zone
03, a device in a bedroom to Zone 06, and so on.
When alarms or trouble conditions occur, you can find information about the zone
number and a description of the sensor involved using the MyHome Gateway App.
[
Home > Security > Tools . Master User Code > Events
]
Fire
Protection
Fire protection is always active when the system is operating normally. An alarm
sounds if a fire condition is detected. See
Fire/CO Alarm System
for important
information about fire protection, smoke detectors and planning emergency exit
routes.
Carbon
Monoxide
Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm if a
carbon monoxide condition is detected. See
Fire/CO Alarm System
for more information.
Burglary
Protection
Gateway provides HOME and AWAY burglary protection.
HOME mode protects windows and exterior doors, allowing you to move around inside
your home without setting off an alarm. (This mode may be referred to As STAY mode
in Total Connect.)
AWAY mode protects the entire premises, including interior motion detectors, if
present.
Both modes offer an entry delay period that allows you to reenter the home without
setting off an alarm. For long periods such as vacations, the entry delay can be turned
off while arming the system.
Gateway also allows you to
Bypass
selected sensors before arming the system.
The system also features
Chime
mode, which can alert you to the opening of protected
doors and windows while the system is disarmed.
Security
(User)
Codes
At the time of installation, the installer asks the homeowner to choose a personal
4-digit security code, known as the “Master User code”.
Other users can be added, typically with less control over the system than the Master
User. See
Users and Security Codes
.
A user code is required when arming or disarming and for some other functions.
User Code
Error
(Keypad
Lockout)
If “X” invalid user codes are entered, the system locks out additional code entry
attempts for a period of time. Additional user code entry attempts will not be
accepted until the lock out period ends.
NOTE
: The system can be Quick Armed while in Lockout mode, but cannot be
disarmed.
Alarms Alarms are signaled by the internal sounder’s on the
Gateway Touchpad
and on the smart
devices running
MyHome Gateway
App. (Alarms will also sound on external sirens if used).
The Gateway Touchpad’s status shield and
Alert
blink red; the MyHome Gateway App
screen indicates
Alarm
and shows the zone(s) where the alarm has occurred. After 15
seconds, the sounder stops temporarily and the system begins voice announcements of
relevant zone information.
After the zones are announced, the panel’s sounder resumes sounding. Alarm sounds
and voice announcements alternate until the system is disarmed or until alarm bell
timeout occurs. If the system is connected to central monitoring, an alarm message is
sent.
To silence the sounder, disarm the system
. The zone(s) causing the alarm remain
displayed on the MyHome Gateway App screen, indicating Memory Of Alarm an Alarm is
held in memory. See
Clearing an Emergency Alarm
for more about clearing memory
of alarm.
Audio Alarm
Verification
Allows your central monitoring station to listen to or talk with individual(s) on the
premises (if programmed to do so).

9
False Alarm Prevention
Many false alarms are caused by minor problems, such as a door or window left open when
exiting the home. Gateway includes several features to help prevent false alarms. Note that some
are optional or must be programmed by the installer. Disabling these features may increase
security, but may also increase the chance of false alarms.
Your installer can help you decide how to use and customize these features. A brief explanation
of false alarm prevention features follows, along with advice on what to do if false alarms occur.
Entry Delay When the system is armed, Entry Delay is the time period allowed to disarm the
system with a user code after an entry door is opened. Failure to disarm the system
during the Entry Delay causes an alarm. The delay period is set by your installer.
Exit Delay When arming the system, the Exit Delay period begins, allowing household
members to exit through entry/exit doors without triggering an alarm. Entry/exit
doors must be closed before the exit delay ends. The delay period is set by your
installer.
After a false alarm, disarm the system and contact your monitoring company. They
will verify your security code or password, preventing unnecessary calls for
emergency response.
Exit Time
Restart
Exit Delay
Restart/Reset
If you leave the premises and enter again before the exit delay has expired, the exit
delay restarts, giving you more time to leave without causing an alarm.
With 10 seconds left to exit, the Gateway begins beeping quickly, indicating that an
alarm will occur if you don’t exit or disarm the system immediately.
If this occurs, disarm the system and arm it again when you are ready to leave.
You can restart the Exit Delay by pressing
Restart Timer
on the
MyHome Gateway
App screen.
Alarm
Reporting
Delay
Gateway is programmed to wait for a brief period between sounding a burglary
alarm on the premises and sending an alarm message to your monitoring company.
This delay allows you to disarm the system before an alarm message is sent in error.
Exit Alarms False alarms can be caused by leaving the house and forgetting to close the door. If
this happens, Gateway sounds an alarm and displays an Exit Error.
The alarm reporting delay gives you time to disarm the system before an alarm
message is sent.
Silent Exit Press
Silent Exit
on the
MyHome Gateway
App screen to mute the beeping sound
for exit countdowns in most situations. Voice confirmation of arming status is not
muted. Silent Exit doubles the Exit Delay time.
Quick Exit Press
Quick Exit
on the
MyHome Gateway
App screen when the system has been
armed and someone needs to leave the premises. This restarts the exit delay,
allowing you to exit the premises without having to disarm and re-arm the system.

10
About the Gateway Touchpad
The Lyric Gateway Touchpad is designed to operate your basic security features. Also, you can
quickly see your system status by which items on the Touchpad are lit.
The System Status Shield and arming options are always lit to show system status at a glance.
Emergency is also always lit, so it is easy to find, when needed. The other options on the
touchpad light only when needed.
NOTE: If the Gateway loses AC power, Alert begins to blink slowly after 15 minutes on
battery backup and all other lights on the Gateway are off. In this situation, although
the Emergency light is off, Emergency functions remain available.
System Status Shield Indications
The System Status Shield indicates system status with these behaviors:
Green, steady
System is ready to be armed
Green, blinking
slowly
System is not ready to be armed.
Red, steady
System is armed
Red, blinking slowly
Entry delay countdown started; enter your user code to
disarm the system
Red, blinking rapidly
System is in Alarm
If programmed to do so, two-way Voice Communication
may be active when the system is in Alarm. [See your
installer to program this feature.]
White, steady
System is in user code entry mode
See the Emergency section for information on silent alarms.

11
System Sounds
Function
Description
Beeping accompanies entry/exit countdowns, pressed buttons and other functions*
Volume adjustable for voice announcements, chimes and most sounds (adjusted through the
MyHome Gateway
™ App)
Alarms signaled by the Gateway’s built-in sounder and external sirens/speakers (if installed).
Alarm volume is
not
adjustable.
System Arming Options and LEDs
When any of the arming options is pressed, the numbers light. Use the Gateway for basic
security functions:
Press
and enter…
The system…
enter your user code Arms in Away mode
for
3 seconds
--- Quick Arms in Away mode
enter your user code Arms in Home (Stay) mode
for
3 seconds
--- Quick Arms in Home (Stay) mode
enter your user code Is Disarmed
System Emergency Options
Depending on your system set up, when an Emergency Type option is pressed, emergency
messages can be sent to your monitoring company (if programmed to do so).
Refer to the Emergency Alarms section of the Navigating with the MyHome Gateway App for
additional details.
Press
Then…
The system Emergency Type options appear.
or
The system sends an emergency message to the monitoring company,
if
programmed up to do so
.
Cancel must be pressed while blinking to cancel the Emergency before it
is sent.
To Cancel and Clear an Emergency Alarm that has been triggered
User Code
The Alarm will silence and the system will announce the status.
Check for alarm details on MyHome Gateway App or Total Connect
Remote Services.
Enter a User Code again to clear alarms.
System Alert
If the system experiences a condition, such as AC power loss, connectivity or a communication
problem, the Alert blinks.
Press
Then…
The Gateway announces the system Alert condition and suggested actions.

12
Software Update Notifications
Software updates for the Gateway are published periodically. Certain critical updates are
installed automatically. After updates of this type, information about the update are found by
using the Messages option on the MyHome Gateway App Home screen ???.
Navigating with the MyHome Gateway App
Use the MyHome Gateway™ App to manage your System Security, Automation, Smart Scenes,
Video and Settings:
The Home Menu
Function
Press…
Then…
Allows you to...
Security
Select from the
options on the next
screen.
Operate and manage the security features
and access other features of your Gateway
system.
Automation
--- Manually operate your Z-Wave devices
and Add or delete Z-Wave Devices
Video
---
View and configure system cameras;
manage video recovery functions
Smart Scenes
Master User Code
View and run automation scenes to operate
your system for convenience, comfort,
energy savings and security*
Settings
---
Adjust the Gateway touchpad and LED
brightness and the announcements and
chime volume
* Smart Scenes are created and deleted using Total Connect Remote Services.
NOTE: Pressing Home from any screen returns you to this Home screen.

13
The Tools Menu
Home > Security > Tools
NOTE: The Master User code is required to access Tools.
This menu offers access to most of Gateway’s important settings and maintenance functions.:
Users
The Master User can add/remove other users and control users’
access to features. See
Users and Security Codes
.
Events View and export (?) system event logs. See
Events
.
Advanced
Access to software upgrades, tests and user maintenance functions.
Includes features found in
Maintenance
and
System Settings
.
Keypad Manage smart devices paired to your Gateway. See
Keypad
.
Date/Time Set the system’s calendar and clock. See
Date and Time
.
Network
Config
Configure Wi-Fi connection to the Gateway. See
Network
Configuration
.
(Back
Arrow) Return to the Security menu.

14
Security
Home > Security
IMPORTANT
If the Gateway is beeping rapidly when you enter the premises, an alarm has
occurred and an intruder may still be nearby.
LEAVE IMMEDIATELY and CONTACT THE POLICE from a safe location.
Security Features
NOTES: • For the Lyric Gateway to report alarms over the internet, your Wi-Fi network MUST
have power at all times.
•You must arm your security system in order for it to sound alarms.
Arming the System
The MyHome Gateway App displays the system arming status, top and center of the screen:
Ready to Arm = the system is ready to be armed.
Not Ready To Arm-Fault = one or more zones are faulted. The system cannot be armed until
all zone faults are fixed or bypassed.
Armed [Home, Away, Custom, etc.] = the system is armed, and arming mode description.
Before arming your system, all protected doors, windows, and other protection zones should be
closed or bypassed (see Bypassing Protection Zones).
To change the volume of countdown sounds and security status voice announcements, see
System Settings.

15
Arming states include
Arm Away For times when no one is home; protects all perimeter and interior
zones.
Arm Home For times when the house is occupied; protects only perimeter zones.
Arm Custom Arms the system with pre-selected zones bypassed.
Bypass This feature allows you to arm the system while intentionally leaving
selected zones unprotected.
Arm Night For times when the house is occupied; protects perimeter zones and
selected interior motion sensors if used. Other interior zones are
unprotected. Enabled by your installer and only used with interior motion
sensors.
Instant For times when Entry/Exit doors
are not expected to open at all
.
Entry Delay is eliminated
. When the system is armed, an alarm occurs
immediately if an exterior door is opened.
Quick Arm
Used to arm the system in any mode without entering a user code,if programmed
NOTE: A user code is always needed to disarm the system.
Auto Home If you arm the system in the “Away” mode but no one exits, the alarm system
automatically changes to the “Home” mode. This helps to prevent unwanted
alarms when someone remains on the premises. Disarm the system and Arm
Away again when you are ready to leave.
This option is enabled by your
installer.
Arm Away
Security > Arm Away
By default, this mode’s exit delay countdown is accompanied by a beeping sound.
For a silent exit, press Silent Exit first.
•The system beeps twice and announces “Armed Away; exit now”. The exit delay
countdown begins.
•Press Restart Timer if you need more time to leave.
•Leave the premises and close the door before the countdown ends.
•The system arms in Away mode. (Door and window sensors and interior motion
sensors are active.)

16
Arm Home
Security > Arm Home
By default, this mode’s exit delay countdown is silent.
•The system beeps three times and announces “Armed Home; exit now”. The exit delay
countdown begins.
•Press Restart Timer if you need more time to leave.
•The system arms in Home mode. Door and window sensors are active, but interior motion
sensors are not active.
Arm Custom
Security > Arm Custom
Use this option to pre-set zones for bypass when arming the system. You can also enable or
disable the entry delay.
1. Select Arm Custom to display a list of zones.
2. Select the zones you wish to bypass when arming the system.
3. Select Arm Custom on the zone list screen.
4. A numerical keypad appears.
Select Entry Delay if desired. (See Instant Mode for more about disabling Entry Delay.)
5. Arm the system by entering a user code.
6. The exit delay countdown begins.
7. If leaving, leave the premises and close the door.
Bypassed zones are left unprotected.
NOTE: The next time Arm Custom is used, the same zones that were previously
selected are highlighted on the zone list screen. If desired, select different zones for
custom arming.
Instant Mode
Security > Arm Custom
In Instant mode, an alarm occurs immediately when a protected Entry/Exit is opened. There is
no delay during which a code can be entered to disarm the system.
1. Select Arm Custom to display the zone list screen.
2. If any zones have been previously set for bypass, deselect them.
3. Press Arm Custom.
4. When the keypad appears, de-select Entry Delay.
5. Enter a user code to arm the system and leave the premises during exit delay.
Arm Night
Security > Arm Home
Arm Night must be enabled by your security professional.
1. Select Arm Home to display the keypad.
2. Select Arm Night and then enter a user code.
3. The system beeps and announces “Armed Night Home mode”. Exit delay begins.
Press Restart Timer if you need more time to leave.
4. The system arms in Arm Night mode. Doors and windows and pre-selected interior
zones are active.

17
Disarming the System
Security > Disarm
NOTE: Disarming the system also silences audible alarms and trouble alerts.
IMPORTANT SECURITY NOTICE
Your wireless key (key fob) is similar to your keys or access card. If lost or stolen,
another person can compromise your security system. Immediately notify your
Dealer/Installer of a lost or stolen wireless key. The Dealer/Installer will then
remove the wireless key programming from the security system.
To disarm your security system:
•The system beeps and announces “Disarmed”, followed by alerts about system readiness,
if any. The announcement
•“Check system” indicates a faulted sensor or problems in the Gateway itself.
In most situations, if a valid user code is not entered within 30 seconds of pressing Disarm, the
Home screen reappears, and the system remains armed.
NOTES: •If a valid code is not entered by the time the entry delay ends, an alarm occurs.
•The Guest code and the Installer code can only disarm the system if that code was
used to arm the system. If the Quick Arm option has been used, neither the Guest
Code nor Installer Code can disarm the system.
User Code Error: When the screen displays User Code Error, it means too many invalid user
codes have been entered. The system will not accept additional user code entries
for 15 minutes (lockout period).
Bypassing Protection Zones
Bypass allows arming the system while intentionally leaving selected zones unprotected.
Bypassed zones will not trigger an alarm.
NOTES: •Fire and Carbon Monoxide (CO) and Emergency zones cannot be bypassed.
•Bypassed zones are automatically un-bypassed when the system is disarmed.
To Bypass zones:
1. Before arming the system, press Zones on the Security menu. A list of your system’s
zones appears. Faulted (open) zones are shown in red or orange.
Use the up and down arrows to scroll through the list of zones.
2. Select the zone(s) to be bypassed.
3. Press Bypass at the bottom of the screen. A keypad appears.
At the bottom of the screen, you can Bypass All Faulted, which selects all zones with
faults or other issues.
Press Select All to toggle through options for selecting zones.
4. Enter a user code. The zone list reappears with the Bypass icon shown for the affected
zones.
5. Arm the system as usual.
Press Clear Bypass to un-bypass any previously bypassed zones. Any zones with faults must be
addressed before arming the system.

18
Entry and Exit Delays
NOTE:Entry and exit delay times are programmed by your installer. There is room to jot
them down in Your System Information, near the end of this guide.
Entry Delay
Entry delay allows time to disarm the system when entering the premises. If the system is not
disarmed before the entry delay period ends, an alarm occurs. If programmed, the Gateway
beeps during the entry delay period as a reminder to disarm the system.
Two different entry delay periods can be programmed. The first is for the primary entrance,
typically, the front door. The second can be used for a secondary entrance, where more time
might be needed to walk to the Gateway to disarm the system.
Exit Delay
Exit delay begins immediately after the system is armed, providing time to leave through the
designated exit door without causing an alarm. In most situations, the MyHome Gateway App
screen displays a countdown of the remaining time. The exit door must be closed before the
end of the exit delay.
Typically, the system beeps slowly when counting down to Arm Away and the beeping
speeds up during the last 10 seconds of the delay period. The exit beeps cannot be silenced
unless Silent Exit is selected.
Restart Exit Delay
The Restart Timer option appears only if the option has been programmed by the installer.
Exit delay can be restarted once.
Exit Alarm
This option helps minimize false alarms sent to the monitoring company. Exit Alarm must be
enabled by your installer.
Exit delay begins whenever the system is armed.
•If an exterior door or protected interior zone is faulted during the exit delay (and remains
faulted when the exit delay ends), an exit alarm occurs and an entry delay countdown
begins.
•If the system is disarmed before the entry delay ends, the alarm sound stops and the
message Alarm Cancelled and any faulted zones appear.
•No message is sent to the monitoring company. Any open zones must be secured
before the exit alarm condition can be cleared.
To clear the display, press Disarm and enter a security code.
•If the system is not disarmed before the entry delay ends, and an entry/exit door or
interior zone is still open, the alarm sound continues and an Exit Alarm message is sent to
the alarm monitoring company, along with a “Recent Close” message (if the Recent Close
option is enabled).
•The message Alarm Exit Error appears. Faulted zones are also displayed. The alarm will
continue to sound until the system is disarmed or timeout occurs.
To stop the alarm, disarm the system. The message Alarm Cancelled will be displayed.
“Alarm” and faulted zones continue to be displayed.
To clear the display, press Disarm and re-enter the security code.
An exit alarm (“Alarm – Entry Exit”) also occurs if an entry/exit door or interior zone is faulted
within two minutes after the end of the exit delay.

19
Emergency Alarms
Available Emergency modes may vary, depending on the options programmed by your installer.
IMPORTANT
Use the Gateway Touchpad to trigger an Emergency. An Emergency can be
canceled or cleared from the Gateway Touchpad, the MyHome Gateway App or
Total Connect.
Activating an Emergency Alarm
1. Press on the Gateway.
2. Press the appropriate Emergency type option on the Touchpad.
Depending on the Emergency mode selected, an alarm tone sounds and the appropriate
alarm icon appears on the MyHome Gateway screen.
Pressing Police can send a silent message to your monitoring company if programmed to do
so. Verify this setting with your installer.
Common Emergency Icons
Fire
Alerts the monitoring company that a fire condition exists. (Displays Fire Alarm 995 Main
Fire)
Police
Alerts the monitoring company that a police emergency exists.
(Displays Alarm 999 Police, default is silent)
Medical
If programmed, alerts the monitoring company to other types of emergency.
(Displays Alarm 996 Main Medical)
Local
Activates sirens and sounders on premises without alerting the monitoring company.
(Displays zone 998)
Types of Emergency Alarms
Silent emergency
(silent alarm)
Sends an alarm signal to the monitoring company, but triggers no audible alarms
or display (on either the Gateway Touchpad or MyHome Gateway screen.)
Requires connection to a monitoring company.
Audible emergency
(audible alarm)
Sends an emergency message to the monitoring company, if connected. A
loud, steady tone sounds at the Gateway and external sounders if connected,
and an alarm appears on the MyHome Gateway App screen.
Personal emergency
or
Aux alarm
Sends an emergency message to the monitoring company if connected and
sounds at the Gateway and MyHome Gateway App, but not at external
sounders. An alarm icon appears on MyHome Gateway.
Fire alarm
Sends a fire alarm message to the monitoring company if connected. A
unique tone sounds at the Gateway and MyHomeGateway and external
sounders are activated if connected. A Fire alarm icon appears on MyHome
Gateway.
Local alarm
If programmed, activates the sirens and sounders on the premises without
sending a message to the monitoring company.
Cancelling an Emergency Alarm from MyHome Gateway
Depending on the type of Emergency alarm in effect, a keypad may appear immediately after
the alarm is initiated.
1. Enter a user code to cancel the alarm.
2. The audible alarms stop and Alarm Cancel appears.
If a silent alarm has been activated and the Home screen is displayed:
1. Select Security on the Home screen. Typically, a Disarm icon appears; a Security status
message such as “Alarm” may be displayed.
2. Press Disarm and enter a user code.
3. The screen changes to the normal Security menu.

20
Clearing an Emergency Alarm
After a Emergency alarm is cancelled, the Gateway continues to display zone information
associated with the alarm (this feature is known as Memory of Alarm).
To cancel and silence the alarm, enter a user code.
To clear memory of alarm on the screen, enter the user code again.
Memory of alarm can also be dismissed with these steps:
1. Cancel and silence the alarm with a user code as above.
2. Select Zones on the Security menu. The zone number associated with the type of
alarm appears.
3. Press Clear Alarms at the bottom of the screen.
4. Enter a user code. The Zones screen displays “No items to display!”
5. Press to return to the Security menu or press the Home button.
Chimes/Voice Annunciations
IMPORTANT
The Chime feature is intended for convenience and is not intended for life safety
purposes or pool alarm and does not meet the requirements of UL 2017.
Volume/Mute
Home > Settings
NOTES: •Chime and voice volume/muting can only be changed when the system is
disarmed.
• Voice annunciations are controlled by enabling or disabling Chimes.
•Voice annunciations should not be confused with Gateway’s Error! Reference
source not found. or Two-Way Voice (Audio Alarm Verification) features.
Gateway can give audible notifications when a protected zone opens while the system is
disarmed. With Chimes enabled three beeps (or a selectable tone) sound at the Gateway
when a protected zone is opened. If programmed, a voice announcement also sounds.
1. On the Home screen, select Settings.
2. Select Chime to enable chime sounds and voice annunciations. To mute all, de-select.
For chime sounds only, de-select Voice.
3. Adjust volume with the slider.
4. Press Save.
Setting Chime Sounds
Home > Security > Zones
NOTES: •Chime sounds can only be changed when the system is disarmed.
•Sounds can be changed only for door, window and motion sensors. Sounds
associated with smoke and CO detectors cannot be changed.
Different sounds can be assigned to the sensors in your system.
1. On the Zones menu, press Select All repeatedly to choose Select Chime. A list of
sensors appears.
2. Select a sensor. The Gateway displays available sounds.
3. Press repeatedly to choose a sound. (Options include Disabled.)
4. Press to save your selection and return to the Security menu.