Honeywell PD45 User manual

User Guide
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PD45
Industrial Printer

Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
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Copyright 2021 Honeywell International Inc. All rights reserved.
Web Address: www.sps.honeywell.com
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For patent information, refer to www.hsmpats.com.

iii
TABLE OF CONTENTS
Customer Support ........................................................................................................................ ix
Technical Assistance ............................................................................................................. ix
Product Service and Repair ................................................................................................ ix
Limited Warranty .................................................................................................................... ix
Safety Warnings ........................................................................................................................x
Caution Statements.................................................................................................................x
Shipping the Printer ................................................................................................................x
Chapter 1 - About the Printers .......................................................................1
Features ............................................................................................................................................. 1
About the Displays .................................................................................................................. 1
Front View ................................................................................................................................... 2
Back View .................................................................................................................................... 3
Inside the Printer ..................................................................................................................... 3
Print Button................................................................................................................................ 4
Front Panel - LCD........................................................................................................................... 4
About the Ready Screen........................................................................................................ 5
Front Panel - LED+Key ................................................................................................................. 5
About the Print Button........................................................................................................... 5
About the Status LED............................................................................................................. 6
Wizards............................................................................................................................................... 6
Printing Wizard ......................................................................................................................... 6
Communications Wizard ...................................................................................................... 7
Calibration Wizard................................................................................................................... 7
Printer Command Languages and Simulator Support Options ................................. 7

iv
Autosense...................................................................................................................................8
Direct Protocol...........................................................................................................................8
Fingerprint ..................................................................................................................................8
IPL ..................................................................................................................................................8
ZSim...............................................................................................................................................8
DPL ................................................................................................................................................8
Smart Printing ...........................................................................................................................9
Access the Printer Web Page......................................................................................................9
Set the Printer Command Language......................................................................................9
From the Printer Web Page ..................................................................................................9
From the Main Menu ...........................................................................................................10
Chapter 2 - Set Up the Printer ..................................................................... 11
Power Up the Printer...................................................................................................................11
Calibrate the Touch Screen......................................................................................................12
To calibrate the screen from the website: ....................................................................12
About the Media ...........................................................................................................................12
Load Media for Tear-Off Printing ...................................................................................12
To load media for tear off printing: ..........................................................................13
Load Media for Peel and Rewind Printing...................................................................16
Loading with the Cutter......................................................................................................18
Load Fanfold Media .............................................................................................................20
About the Ribbon .........................................................................................................................20
Load Ribbon ............................................................................................................................21
Ribbon Removal.....................................................................................................................23
Print a Test Label .........................................................................................................................23
Printhead Pressure and Toggle Position ............................................................................24
Pressure Adjustment ...........................................................................................................24
Toggle Position Adjustment..............................................................................................24
Toggle Settings .....................................................................................................................25
Chapter 3 - Connect the Printer.................................................................. 27
Connect the Printer to Your PC ..............................................................................................27

v
Connect the Printer Using a Serial Cable ....................................................................27
Connect the Printer Using a USB Cable .......................................................................27
Connect the Printer to Your Network....................................................................................27
Connect the Printer to an Ethernet Network ..............................................................28
Connect the Printer via Wi-Fi............................................................................................28
Configure Wi-Fi Communications from the Web Page ...................................29
Configure Wi-Fi Communications from the Main Menu ................................29
Install Authentication Certificates ...........................................................................29
Printer Drivers................................................................................................................................30
Install Honeywell Windows Driver ..................................................................................30
USB Host Port................................................................................................................................31
Connect a USB Device .........................................................................................................31
Chapter 4 - Configure the Printer................................................................33
Printer Configuration Menus ..................................................................................................33
Printer Configuration...........................................................................................................34
Restrict Access to the Main Menu ..................................................................................34
Access the Printer Web Page ............................................................................................34
Printer Webpage User Name and Password...............................................................35
Configure the Printer from the Web Page..........................................................................35
Configure the Printer with PrintSet 5...................................................................................35
Configure the Printer with Programming Commands..................................................36
Uploading from the Web Page .........................................................................................36
Uploading from a USB Storage Device .........................................................................37
Change Background Image for the Ready Screen..........................................................37
Printer Profiles...............................................................................................................................38
Save a Printer Profile from the Main Menu.................................................................38
Load a Printer Profile from the Main Menu ................................................................38
Load a Printer Profile Using Programming Commands........................................39
Install a Configuration File from a USB Storage Device ........................................39
Export a Configuration File to a USB Storage Device.............................................39
Menu Shortcuts ............................................................................................................................40
Create Menu Shortcuts.......................................................................................................40

vi
Customize the Printer Web Page...........................................................................................41
Chapter 5 - Troubleshooting........................................................................ 43
System Information ....................................................................................................................43
Statistics ...................................................................................................................................43
Printer Odometer .........................................................................................................................44
Maintenance Alerts.....................................................................................................................44
Set Alerts...................................................................................................................................44
Alert Notifications .................................................................................................................45
Error Alerts and Solutions..................................................................................................46
Troubleshoot Printer Problems and Find Solutions ......................................................47
Print Problems........................................................................................................................47
Networking Problems ..........................................................................................................48
Restore Printer Defaults............................................................................................................48
Restore Defaults from the Printer Web Page .............................................................48
Restore Defaults from the Main Menu .........................................................................49
Restore Defaults with a Hardware-Based Reset.......................................................49
Upgrade the Printer Firmware................................................................................................50
Upgrade Firmware from a USB Storage Device ........................................................50
Chapter 6 - Maintenance .............................................................................. 53
Clean the Printer ..........................................................................................................................53
Clean the Printhead .............................................................................................................54
Clean the Front Sensor .......................................................................................................55
Clean the Media Path ..........................................................................................................55
Clean the Exterior of the Printer......................................................................................55
Replace the Printhead ...............................................................................................................55
Replace the Platen Roller .........................................................................................................58
Sensor Calibration ................................................................................................................60
Label Gap and Black Mark Sensor Adjustments ......................................................60
Chapter 7 - Product Specifications............................................................. 63
Printer and Environmental Specifications ........................................................................63

vii
Command Languages and Simulator Support Features.............................................63
Print Sensors..................................................................................................................................63
Network Services..........................................................................................................................64
Fonts..................................................................................................................................................64
Resident Fonts........................................................................................................................64
Downloadable Fonts.............................................................................................................65
Supported Font Types..........................................................................................................66
Printed Barcode Symbologies ..........................................................................................66
1D Barcode Symbologies.............................................................................................66
2D Barcode Symbologies.............................................................................................66
Graphic File Types.................................................................................................................67
Appendix A - Default Settings ......................................................................69
Communications Settings........................................................................................................69
Serial Port .................................................................................................................................69
Ethernet.....................................................................................................................................70
Media Settings ..............................................................................................................................70
Print Quality Settings .................................................................................................................73
System Settings............................................................................................................................74
General System ......................................................................................................................74
Display Settings .....................................................................................................................75
System I/O................................................................................................................................75
System Network Services ...................................................................................................76
Maintenance Alerts ....................................................................................................................77
Appendix B - Print Labels with INPrint.......................................................79
The INPrint Page ..........................................................................................................................79
Print INPrint Labels ..............................................................................................................79
Appendix C - Accessories and Options........................................................81
Printer Accessories and Options............................................................................................81

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ix
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support
portal and report a problem, go to https://support.honeywellaidc.com/s/
For our latest contact information, see https://sps.honeywell.com >Support>
Global Locations
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service
centers throughout the world. To obtain warranty or non-warranty service, return
your product to Honeywell (postage paid) with a copy of the dated purchase record.
To learn more, go to https://sps.honeywell.com > Services > Productivity
Limited Warranty
For warranty information, go to www.sps.honeywell.com and click
Support > Warranties.

x
Safety Warnings
Caution Statements
Shipping the Printer
To avoid printer damage during transit:
1. Power off the printer and remove all cables.
2. Remove media and ribbon (if installed) from the printer.
3. Lower the printhead and front arm.
4. Pack the printer in the original container.
Note: Honeywell is not responsible for any damage caused during shipment/transit.
Warning: Do not put your fingers inside the print mechanism when the
power is on.
Warning: This printer contains a coin battery and is NOT user
replaceable. Keep children away from the printer when the
printer is in service.
Never put batteries in your mouth as swallowing may lead to
serious injury or death. If swallowed, seek medical attention
immediately from a physician or local poison control center.
Caution: Observe all safety and accident prevention regulations
applicable to your specific region and application.
Caution: You must implement both hardware and software safety
precautions to prevent the possibility of undefined system
states.
Caution: You must make sure that dangerous conditions cannot occur
under any circumstances, even for a brief period of time.
Caution: To reduce the risk of electric shock or fire, keep the cover closed
and turn off the printer when not in use. There are no user-
serviceable parts inside the power supply unit.

CHAPTER
1
PD45 User Guide 1
ABOUT THE PRINTERS
The PD45 printers include integrated USB, RS-232, and Ethernet. You can
connect the printers to a single PC, a wired network, or a wireless (optional)
network.
The PD45 printer series includes:
•PD4500C
•PD4500B
Features
• USB host port for connecting storage devices, scanners, or keyboards.
• USB device port to connect to a PC.
• Support for printer command languages including Fingerprint (FP), Direct
Protocol (DP), Intermec Printer Language (IPL), Zebra Simulation (ZSim),
Datamax Printer Language (DPL), and Smart Printing.
About the Displays
The table below gives a description of each model’s display type.
Printer Display Type
PD4500C 2.36” LCD
PD4500B 1LED+1Key

2 PD45 User Guide
Front View
LCD Front View and Features
LED and Key Front View and Features
LCD screen
Ready to Work
indicator
Print/Feed Button
Front Sensor
Navigation Buttons
Ready to Work
indicator
Print/Feed Button
Front Sensor

PD45 User Guide 3
Back View
Note: The PD4500B only supports USB ports.
Inside the Printer
Ethernet Port
RS-232 Serial Port
USB Driver Port
USB HostPort
On/Off Switch
A/C Power
Wi-Fi Module Slot
Printhead Lift Lever
Front Sensor
Ribbon Rewind
Ribbon Supply
Media Holder
Media Dancer Guide
Media Supply
Gap and Blackmark Sensor
Adjustment Handle
Print Head Module

4 PD45 User Guide
Print Button
Use the Print button to feed media, pause print jobs, calibrate, test feed, and print.
Front Panel - LCD
The Front Panel includes the Ready-to-Work indicator, Print button, navigation
buttons, and a screen.
Printer State Print Button Action
Startup Press the Print button during startup to enter Calibration mode or to restore
defaults if the printhead is lifted.
Ready Press the Print button to advance the media.
If the print key feature is on, press the Print button to reprint the last job.
Press and hold the Print button to calibrate the media sensors.
Printing Press the Print button to stop or pause printing. The printer stops after
completing the current label.
Paused Press the Print button to resume printing.
Error Press the Print button to advance the media.

PD45 User Guide 5
About the Ready Screen
After the printer completes the startup process, the Ready screen appears. By
default, the screen displays the printer command language. You can customize the
screen to display different kinds of information.
The status bar at the top of the screen displays information and status icons.
Front Panel - LED+Key
The front panel includes an LED indicator and one print button.
About the Print Button
The table below describes the functions of the Print button
Icon Description
Printer information. Select this icon to view basic printer information
Connectivity. Blink when data is moving through a wired connection to
the printer.
Action Function
Press and hold the Print button
(while the printer is starting up)
The printer calibrates the media, prints a configuration label,
and then lets you select the printer command language: Direct
Protocol, ESim, or ZSim. Release the Print button when the
printer command language you want to use prints out.
Press and hold the Print button
for two seconds and then release
(when the printer is idle)
The printer prints out several labels to calibrate the media
sensor (testfeed)
Press and hold the Print button
(when the printer is idle)
The printer prints out several labels (testfeed) and then prints
the configuration label.
Press and release the print button If the printer is idle, the printer advance the media to the
beginning of the next label.
If the printer is printing, the printing pauses
If the printer is paused, printing resumes
Press and hold the Print button
for three seconds
If the printer is paused, the print job is canceled and any print
jobs inside the printer are discarded. The printer returns to the
idle state.

6 PD45 User Guide
About the Status LED
The table below provides LED status light descriptions.
Wizards
The printer includes several wizards you can use to quickly set up your printer. You
can start all of the wizards from the Main menu except for the startup wizard. The
startup wizard appears the first time you turn on the printer and after the printer
has been reset to the factory default state.
Printing Wizard
LED Status Description
Off Power is turned Off
Blue (solid) The printer is idle and waiting for the next print job
Blue (blinking from
start up)
The printer is experiencing a memory error. You need to upgrade the
firmware. For more information, see Upgrade the Printer Firmware
Blue (blinking) The printer is starting up.
Printing is paused. Press the Print button to resume printing or press
and hold the Print button for three seconds to cancel the print job.
Blue (fast blinking) The printer is communicating.
The simulator is starting up.
Purple (solid) The printhead is too hot. Wait for the printhead to cool down before
resuming print job(s).
Purple (blinking) The printer is upgrading its firmware from an inserted USB flash drive.
Remove the USB flash drive after the LED turns solid green.
Red (blinking) The printer is in Error mode. The printer may be out of ribbon, have
ribbon installed (when configured for direct thermal), be out of media,
have the printhead lifted, have a label obstructing the printing path, or
you may not have performed a testfeed (hold Print button until several
labels print)
After you have fixed the error, press the Print button to start reprinting.
Red and Blue
(alternate blinking)
The printer is experiencing a hardware issue. Return the printer to
Honeywell for service. For more information, see Product Service and
Repair
Purple (fast blinking) The printer is in maintenance alert. For more information, Maintenance
Alerts
Wizard Description
Media Loading Guide Shows how to load media.
Ribbon Loading Guide Shows how to load ribbon.
Media Setup Select media and printing type (DT or TTR), media width, length, and X-
margin, Label Reset and Label Top Adjust values, and print speed.
Print Quality Prints a series of labels to determine the best print quality setting.

PD45 User Guide 7
Communications Wizard
Calibration Wizard
Printer Command Languages and Simulator Support
Options
A printer command language is a set of instructions that controls printer functions:
• Configure the printer
• Return the status of the printer
• Control peripheral devices
• Format a label or receipt for printing
The printer supports these command languages and language simulator support
options:
•Autosense
•Direct Protocol
•Fingerprint
•IPL
•ZSim
•DPL
•Smart Printing
Wizard Description
Line Analyzer Logs all incoming data on all communications channels and saves the
data to a log file. For advanced users.
Wizard Description
Media Calibrates all media sensors and shows current print settings.
Sensor Calibrates the sensor used with the label dispenser. Available when the
sensor is installed.
Date and Time Calibrates the date and time.
Screen Calibrates the touch screen.

8 PD45 User Guide
Autosense
Autosense allows the printer to automatically sense from label to label, the
incoming data stream and its language, and print each label accordingly.
Note: Autosense is the default printer configuration and does not support an IPL data
stream.
Direct Protocol
Direct Protocol (DP) uses a more intuitive English-like syntax. Direct Protocol lets
you combine predefined layouts and variable data to create labels, tickets, and
tags. If you are using barcode software, select Direct Protocol as your printer
command language.
Fingerprint
Fingerprint is a BASIC-inspired general purpose printer language. Use Fingerprint
to design custom label formats and write printer application software. If you plan
to run Smart Printing applications directly on the printer, without connecting to a
PC, select Fingerprint as your printer command language.
IPL
IPL is a host-based printer command language. Use IPL to design, modify, and
download label formats, write printer application software, and configure the
printer. If you are sending IPL label files to the printer, select IPL as your printer
command language.
Note: IPL can be supported on 200dpi and 300dpi printers only.
ZSim
The ZSim (Zebra Printer Language Simulator) interprets Zebra™ programs (ZPL II
or later) without requiring any host programming changes. If you are sending ZPL
label files to the printer, select ZSim as your printer command language.
DPL
The DPL command language interprets Datamax™ data streams without requiring
any host programming changes. If you are sending DPL label files to the printer,
select DPL as your printer command language.

PD45 User Guide 9
Smart Printing
Smart Printing refers to the ability of the printer to independently run printing
operations without being connected to a host computer. If you are running
printer-based applications written in C#, select Smart Printing as your printer
command language.
Access the Printer Web Page
1. Open a browser window on your PC.
2. In the location or address bar, type the printer IP address and press Enter.
3. Click Login. The Login page appears.
You will be prompted for a user name and password. The defaults are:
•UserName:itadmin
•Password:pass
After logging in, you will be prompted to change your password.
Set the Printer Command Language
You can use one of these methods to change the printer command language:
• From the printer web page
• From the Main Menu
• PrintSet 5
From the Printer Web Page
To set the command language from the printer web page, you need to turn on the
printer and connect to your network.
1. Make sure that the printer has media and ribbon installed (if necessary).
2. Follow the directions to Access the Printer Web Page.
3. Once you are logged in to the printer web page, click the Configure tab.
4. Click System Settings > General.
5. select the printer command language you want to used from the Command
Language list, and then click Save. A restart button will appear at the top of the
page.
6. Click Restart.

10 PD45 User Guide
From the Main Menu
You can use this procedure to change the printer command language from the
main menu on the printer.
1. From the Ready screen, press the Main Menu button.
2. From the Main Menu, press Settings > System Settings > General.
3. Scroll down until you reach Command Language, and make your selection.
4. Restart the printer: the printer starts up in the command language that you
selected.