Hope Industrial Systems HIS-UM17-***C User manual

Hope Industrial Systems, Inc.
User Manual
17” Universal Mount Industrial Monitor
Model No. HIS-UM17-_ _ _ C

2
Table of Contents
Safety and Regulatory Information .......................................................................3
Warning...........................................................................................................................................3
FCC Notice......................................................................................................................................3
Control Panel Buttons and Indicators ..................................................................4
OSD Functions........................................................................................................5
Picture.............................................................................................................................................5
Color................................................................................................................................................5
Image..............................................................................................................................................6
On-Screen Display (OSD)................................................................................................................6
Setup...............................................................................................................................................7
Information ......................................................................................................................................7
Installation Instructions .........................................................................................8
Preparing for Installation..................................................................................................................8
Installation using VESA mounting....................................................................................................8
Installation using the yoke and benchtop mounting option...............................................................9
Installation using yoke and pedestal mounting option....................................................................10
Installation using fixed pedestal mounting option...........................................................................12
Touchscreen Driver Installation ..........................................................................14
Setting the Timing Mode......................................................................................14
Cleaning.................................................................................................................15
Resistive Touchscreen model........................................................................................................15
Tempered Anti-Reflective Glass Window.......................................................................................15
Acrylic Window..............................................................................................................................15
Troubleshooting....................................................................................................16
Drawings................................................................................................................18
Specifications........................................................................................................19
Display...........................................................................................................................................19
Environmental................................................................................................................................19
Electrical........................................................................................................................................20
Video.............................................................................................................................................20
Compliance ...................................................................................................................................20
Functional......................................................................................................................................20
Enclosure ......................................................................................................................................21
Physical.........................................................................................................................................21
VGA Pin assignment .....................................................................................................................21
Factory Preset Timing ..........................................................................................22
Warranty Statement ..............................................................................................23

3
Safety and Regulatory Information
Warning
To prevent fire or shock hazard, do not expose the unit to rain or moisture. Dange-
rously high voltages are present inside the unit. Do not disassemble the unit. Refer
servicing to qualified personnel only.
This equipment is not intended for use in critical applications where its failure to op-
erate would create immediate life threatening circumstances. Applications including
but no limited to nuclear reactor control, aerospace navigation systems and life
support systems are not appropriate for this product.
This product is a UL Recognized Component and must be used with a listed com-
puter.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference when the equipment is operated in a com-
mercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense. Any changes or modifications not expressly approved
by the grantee of this device could void the user’s authority to operate the device.

4
Control Panel Buttons and Indicators
Control Panel Button Mode Description
MENU Always Opens the On-Screen Display (OSD) menu. Also used to
exit the OSD menu or to return to the previous menu.
-
When the OSD
Menu is NOT
Displayed
MagicBright: Provides an optimum viewing environment
depending on the contents of the image you are watching.
Four different modes are available. Each mode has its
own pre-configured brightness value:
1) Custom: Allows manual configuration of brightness
and contrast using the OSD menu
2) Text: Normal brightness; for content involving
heavy text
3) Internet: Medium brightness; for working with a
combination of text and graphics
4) Entertain:High brightness; for watching moving
images and video
When the OSD
Menu is Being
Displayed
Adjusts items in the menu DOWN.
+ When the OSD
Menu is NOT
Displayed
Push to adjust brightness.
When the OSD
Menu is Being
Displayed
Adjusts items in the menu UP.
ENTER When the OSD
Menu is Being
Displayed
Activate a highlighted menu item.

5
Control Panel Button Mode Description
AUTO
Always
Use this button for auto adjustment of the display.
Auto adjustment allows the monitor to self-adjust to the
incoming video signal. The values of fine, coarse and
position are adjusted automatically.
Auto adjustment will also occur automatically each time
the computer resolution is changed.
POWER Use this button to turn the monitor on and off.
POWER
INDICATOR This light glows green during normal operation, and blinks
green once as the monitor saves your adjustments.
OSD Functions
Picture
Menu
Description
Brightness
Adjust the brightness.
Direct Access Feature: When OSD is not on the screen, push the “+”
button to adjust brightness.
Contrast
Adjust the contrast.
Color
Menu
Description
Color Tone
The tone of the color can be changed to one of four modes: Cool, Nor-
mal, Warm and Custom.
Color Control Adjust individual Red, Green, and Blue color balance.
Gamma
Select one of three pre-defined gammas:
•
Mode 1 : Shows normal gamma

6
•Mode 2 : Shows higher gamma(brighter)
•
Mode 3 : Shows lower gamma(darker)
Image
Menu
Description
Coarse
Removes noise such as vertical stripes. Coarse adjustment may move
the screen image area. You may relocate it the center using the Hori-
zontal Control menu.
Fine
Removes noise such as horizontal stripes. If the noise persists after
fine tuning, repeat it after adjusting the frequency (clock speed) on your
computer video adapter.
Sharpness
Sets the clarity of the image.
H-Position
Changes the horizontal position of the display.
V-Position
Changes the vertical position of the display.
On-Screen Display (OSD)
Menu
Description
Language
Changes the language used in the display menu.
H-Position
Changes the horizontal position of the OSD menu.
V-Position
Changes the vertical position of the OSD menu.
Transparency
Changes the translucency of the background of the OSD.
Display Time
The OSD menu will automatically turn off if no adjustments are made
for a certain time period.
You can set the amount of time the menu will wait before it turns off.

7
Setup
Menu
Description
Image Reset
Image parameters are replaced with the factory default values.
Color Reset
Color parameters are replaced with the factory default values.
Information
Menu
Description
Information
Shows the video source and display mode.

8
Installation Instructions
Preparing for Installation
Important! Perform the following steps BEFORE installation of the monitor.
1. Ensure that sufficient power is available.
2. Ensure that sufficient space is available to allow for proper airflow
around the en-
closure.
3. Ensure that the air temperature around the unit (top and bottom) will not exceed the
rated specifications of the unit
.
•The maximum rated temperature of the HIS-UM17 is 45°C (113°F).
•Also, remember that even though this product is designed to operate
at 45°C , the life span of any electronic device is shortened when it is
consistently operated at high temperatures. Therefore it is wise to take
steps to keep the temperature of the ambient air around the unit as low
as possible.
4. Ensure that the ambient humidity of the air around the unit
does not exceed the
rated specifications for the unit
•The maximum rated humidity for the HIS-UM17 is 90% non-condensing.
Installation using VESA mounting
All units come standard with a 100mm square VESA mounting pattern with M4 threads. If
this mounting method is used, consider the following:
•M4 screws should not protrude into the rear cover by more than 1/4”.
•The capacity of the arm or mounting plate selected should take into account
the total weight of the monitor and its center of gravity.
•For NEMA 4/4X applications, the mounting interface should be properly
sealed to prevent egress of water. Sealing washers are provided for this
purpose.

9
Installation using the yoke and benchtop mounting option
1. Insure mounting surface is smooth enough to seal with gasket and create mounting
pattern in surface per the above diagram.
2. Install first two opposing ¼-20 flat head screws (two different lengths provided)
3. Rotate yoke 90 degrees to gain access to install remaining two screws.
4. Remove cap from end of threads if routing cables through the center of the plate.

10
Installation using yoke and pedestal mounting option
1. Prepare the mounting surface for installation of the pedestal by referring to the illustra-
tion.
2. Install the pedestal using appropriate hardware and methods for the mounting sur-
face selected taking strength, cable routing and sealing into
consideration.
3. Position and support the yoke assembly near the top of the pe-
destal.
4. Thread monitor cables through the yoke assembly (the ends of
the cables opposite the cover plate that joins to the monitor).
5. Connect all cables from the monitor into the pedestal. Connec-
tors that do not have a locking mechanism should be sheathed
in heat shrink tubing or tie wrapped to insure that they do not
come loose inside the pedestal.
6. Feed all connectors and excess cabling inside the top of the
pedestal.
7. Feed all cables into the space available inside
pedestal.
8. Install pedestal top plate using the four ¼-20 x ¾”
long screws provided. Access to the screws is
gained by the clearance notches in the yoke.
9. Feed remaining cable into the pedestal and screw the conduit elbow onto the top of the
pedestal taking care to position the direction of the conduit to allow free tilting of the
monitor without interference. Conduit elbow will pivot somewhat even after pipe nut is
tightened.
10. Install monitor onto yoke with the Yoke Hardware Installation Guide provided.
11. Install cables into the monitor securing video cable and touch serial cable with screw-
locks.
12. Remove and reuse screws to install cover plate onto monitor. Tighten all eight screws
of cover plate fully then back off one full turn.

11
Installation using yoke and pedestal mounting option (continued from previous page)
Note: The ¾” conduit and other sealing hardware are not required for NEMA 12 monitors or
NEMA 4/4X monitors with the 4-cable gland.

12
Installation using fixed pedestal mounting option
1. Prepare the mounting surface for installation of the pedestal by referring to the illustra-
tion.
2. Install the pedestal using appropriate hardware and methods for the mounting surface
selected taking strength, cable routing and sealing into consideration.
3. Install cables into the monitor securing video cable and touch serial cable with screw
locks.
4. Remove and discard hardware shown in the illustration.
5. Remove and reuse hardware shown in the illustration to install the cover plate.
6. Position and support the monitor so that the cables exiting from the monitor can be
easily routed into the top of the pedestal.
7. Remove and reuse the acorn nuts and sealing washers to install the monitor onto the
pedestal feeding cables into the pedestal.

13
Installation using fixed pedestal mounting option (continued from previous page)

14
Touchscreen Driver Installation
The enclosed CD-ROM contains documentation and drivers for all major operating systems.
To be sure you have the most current information, check the following Internet addresses:
http://HISmonitors.com/Touchscreen_Drivers.htm
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is impor-
tant for maximizing the quality of the screen image and for minimizing eye strain. The tim-
ing mode consists of the resolution (example 1280 x 1024) and refresh rate (or vertical fre-
quency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display)
controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1280 x 1024 @ 60Hz
Please refer to the computer graphics adapter manufacturer’s manual for instructions on
setting the resolution and timing mode. In Microsoft Windows ME/200/XP, these settings
may be found at this location:
Control Panel > Display > Settings

15
Cleaning
CAUTION! DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR
DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE
COATING. ALWAYS USE A SOFT CLOTH, PREFERABLY MADE OF COTTON.
Resistive Touchscreen model
Any standard glass cleaner can be used to clean the touchscreen. Always spray the glass
cleaner on the cloth or towel and then clean the touchscreen. Glass cleaner sprayed direct-
ly on the monitor could possibly leak inside a non-sealed unit and cause damage.
Vinegar or ammonia will not hurt the touchscreen. Again, spray the cloth and then clean the
touchscreen.
Tempered Anti-Reflective Glass Window
Use any standard glass cleaner as long as there is no abrasive or oily content. The anti-
reflective coatings are physically part of the surface of the glass and resist degradation to
the Military Specifications.
Acrylic Window
The acrylic front bezel can be cleaned in the same manner as the touchscreen or glass
window.

16
Troubleshooting
Symptom
Check List
Solutions
No image on the
screen
Do you see the “Check Signal Cable”
message on screen?
Check the video connection from
the monitor to the computer.
If running Windows and the computer
power is on, reboot the computer and
watch for the initial boot and windows
screen.
If you see the initial screens, then
the image goes dark, the computer
may be set to an incompatible reso-
lution. Reboot the computer in safe
mode and set the resolution and
refresh rate of the graphics card to
a compatible resolution
Do you see the “Not Optimum Mode,
Recommended Mode 1280 x 1024 60
Hz” message?
This message displays when the
signal from the computer exceeds
the maximum resolution and fre-
quency that the monitor can handle.
(> 1280x1024 resolution or > 75 Hz
refresh rate)
Adjust the computer to a compatible
resolution and refresh rate.
There is no image on the screen and
the power LED is blinking at 1 second
intervals.
The monitor is in Power Saver
mode.
Press a key on the keyboard to ac-
tivate the monitor and restore the
image on the screen.
The screen
shows strange
colors or dis-
plays in black
and white
Is the screen tinted to one color as if
looking at the screen through cello-
phane paper?
This occurs if not all signal cable
connectors are making contact.
Check the signal cable connection

17
Symptom
Check List
Solutions
Image on screen
is not perfect
Many possible causes. Try the follow-
ing solutions. •Make sure the PC display resolu-
tion matches one the factory pre-
set timings shown in this manual.
•Recall factory setting. Refer to
OSD functions in this manual.
•Fine tune the picture by perform-
ing the following adjustments in
this order – coarse, fine, and po-
sition. Refer to OSD functions in
this manual.
Rolling or
unstable image
on screen
Many possible causes. Try the follow-
ing solutions. •Press “Auto” button.
•Change PC display resolution to
1280x1024 at 60 Hz refresh.
•Make sure the PC display resolu-
tion matches one of the factory
preset timings in this manual.
•Unplug the power adapter to
monitor and then plug it in again.
•Press monitor power button
again.
•Reset the monitor to the original
factory setting using the OSD.

18
Drawings
Front View
Side and Rear View

19
Specifications
Display
Type
Thin-film transistor (TFT) Active Matrix Liquid Crystal
Size
17” (43cm) diagonal
Image size
13.3” (338mm) x 10.6” (270mm)
Native resolution
SXGA (1280 x 1024)
Plug and Play
VESA DDC
Minimum resolution
640 x 350
Pixel pitch
0.264mm x 0.264mm
Number of colors
16.2 million
Viewing Angle (Hori/Vert)
170
°
/ 155
°
, typical
Brightness (white)
300 nits (cd/m2) max
Contrast ratio
600:1 (typical)
Back light
Four CCFTs (Cold Cathode Fluorescent Tube); 50,000
hours brightness half-life; replaceable
Screen protector (when
not shipped with touch-
screen)
Tempered glass to ANSI-Z97.1 SPEC; AR coated on both
sides; 98% Transmission of light; 99% Reduction of glare;
53% UV blocking; 30% NIR Blocking
Environmental
Temperature
0-45
°
C
Humidity
20% to 90% non-condensing
Shock
30g (1/2 sine, 11 msec.)
Vibration
0.006 inch p-p 15-57Hz, 1.0g 57-640Hz sine
Altitude Operating: up to 10,000 feet; Non-operating: up to 40,000
feet

20
Electrical
Monitor input
100VAC - 240VAC, 50/60Hz
Power consumption
Less than 34W
Power management
DPMS/energy star, < 1W
Video
Input connector
HD-15 (optional BNC input)
Input signal format RGB Analog video
0.7Vp-p Positive at 75 Ohm +-10%
Separate H/V sync, Composite H/V sync, Sync on green,
TTL level positive or negative.
Horizontal scan 30kHz – 81kHz
Vertical scan 56Hz – 75Hz
Optimum Resolution
1280 x 1024 @ 60 Hz
Maximum Resolution 1280 x 1024 @ 75 Hz
Response rate (typical) 8ms
Compliance
Electrical
UL 60950 3rd Edition / cUL recognized component;
FCC Class A; CE
Environmental
RoHS
Functional
Panel controls (rear
access) Menu, MagicBright, Brightness Adjust, Enter, Auto, Power,
Power Indicator
OSD (On Screen Display)
controls
Picture, Color, Image, OSD, Setup, Information
Touch screen option 5-wire resistive system; emulates a mouse; Serial RS-232
and USB interface to host computer