10
EN
Troubleshooting Guide
Problem Possible Cause Solution
Quadcopter control response is
inconsistent or requires extra
trim to neutralize movement
Quadcopter not initialized on a level
surface
Disconnect the flight battery, center the
control trim and re-initialize the quadcopter
Battery not correctly placed in
battery slot
Adjust battery position so quadcopter
balances in the center of the frame
Quadcopter control is mixed,
roll with pitch input or pitch
with roll input
Vibration affecting the receiver Check for and replace any damaged parts
Tighten any loose fasteners
Receiver is not aligned correctly to the
quadcopter frame
Align the receiver to the quadcopter frame,
with the label facing up and the connection
pins facing forward
Quadcopter will not respond
to throttle
Throttle too high and/or throttle trim
is too high
Reset controls with the throttle stick
and throttle trim at the lowest setting
Quadcopter moved during initialization
Disconnect the flight battery and re-
initialize the quadcopter while keeping the
quadcopter from moving
Throttle channel is reversed
AUX 1 reversed or not set properly
prevents the motors from starting
Disconnect flight battery, reverse the
throttle channel on the transmitter,
recconnect flight battery
Quadcopter does not function
and smells burnt after
connecting the flight battery
Flight battery connected with the
wrong polarity
Replace the 4-in-1 board. Connect the
flight battery noting proper polarity
Quadcopter has reduced flight
time or is underpowered
Flight battery charge is low Completely recharge the flight battery
Inadequate power to flight battery
charger
Use a different power source for the
charger
Flight battery is damaged Replace the flight battery and follow the
flight battery instructions
Flight conditions might be too cold Make sure the battery is warm (room tem-
perature) before use
Difficulty binding
Transmitter too near aircraft during
binding process
Power off the transmitter. Move the trans-
mitter a larger distance from the aircraft.
Disconnect and reconnect the flight bat-
tery to the Quadcopter. Follow the binding
instructions
Bind switch or button was not held
while transmitter was powered on
Power off transmitter and repeat bind
process
Quadcopter or transmitter is too close
to large metal object, wireless source
or another transmitter
Move quadcopter and transmitter to an-
other location and attempt binding again
Difficulty connecting
(after binding)
Less than a 5-second wait between
first powering on the transmitter and
connecting the flight battery to the
quadcopter
Leave the transmitter powered on. Discon-
nect and reconnect the flight battery to the
quadcopter
The quadcopter is bound to a different
model memory (ModelMatch™ trans-
mitters only)
Select the correct model memory on the
transmitter. Disconnect and reconnect the
flight battery to the quadcopter
Flight battery or transmitter battery
charge is too low Replace or recharge batteries
Quadcopter or transmitter is too close
to large metal object, wireless source
or another transmitter
Move quadcopter and transmitter to anoth-
er location and attempt connecting again
Crashes immediately upon
lift-off
Propellers in wrong locations or
incorrect flight mode selected
Ensure propeller direction and motor
direction are correct
Aileron, elevator or rudder are reversed
in the transmitter
Ensure aileron, elevator or rudder are not
reversed