HP D6030A - NetServer - E50 User manual

HP NetServer E 30
Windows NT 4.0 Installation Guide
This document presents the most important information that you need to install
Windows NT version 4.0. Please check with HP Support for information regarding
newer versions of Windows NT after they are released by Microsoft.. The first section
of this document is a list of helpful tips on Windows NT installation. The second
section is a step-by-step installation guide. Please see the CD-ROM-based HP
Information Assistant for additional detailed information to help you install Windows
NT.
Table of Contents
Section 1. Installation Tips
Extended Translation
Troubleshooting Host Adapter Configuration
DAT Drive
Boot Partition
Windows NT Setup Utility
BusTech SCSI Controller
Windows NT Installation Tips
Section 2. Windows NT 4.0 Installation Guide
Configuring Logical Disk Size for the Disk Array Controller
Booting from the Embedded SCSI Controller
Installing Windows NT 4.0
Upgrading to Windows NT 4.0
Section 3. Troubleshooting
Section 4. On-Line Information and Software Sources
Section 5. HP NetServer CD Status Report
Section 6. HP Information Assistant
Section 1. Installation Tips
Extended Translation
Run SCSI-Select and enable "Extended Translation for Drives larger than 1 GB." For
the bundled SCSI controller and certain Adaptec SCSI controllers (for example the
Adaptec AHA 2940) the "Extended Translation option" can be enabled from the SCSI-

Select menu. SCSI-Select is available by pressing Ctrl-A during system boot. The
factory default for the bundled SCSI controller is Extended Translation Enabled.
Troubleshooting Host Adapter Configuration
The boot manager for Windows NT contains recovery logic to allow you to return to
the last known good configuration. If you have changed your host adapter
configuration and Windows NT no longer boots, follow these steps to recover:
1. Undo any hardware changes you have made to the computer since it was
last operational.
2. Reboot the computer. Watch the display carefully during bootup. If the
message "Press spacebar NOW to invoke the Last Known Good menu"
appears, press the spacebar and follow the instructions on the screen to
continue booting with the last known good configuration.
NOTE Do not log in if you pass the "Press spacebar NOW to
invoke the Last Known Good screen" option, because this
will wipe out the configuration you want.
3. Once your computer is operational again, double check all of the hardware
and software configuration changes you wish to make. Look specifically for
conflicts with parts of the existing system configuration that are not being
changed. If you cannot determine the source of the error, contact the host
adapter vendor or HP Technical Support for assistance.
DAT Drive
If the DAT drive is attached to the bundled SCSI controller, be sure to remove the
DAT drive SCSI terminator; the SCSI cable is self-terminated. Refer to the DAT drive
manual for instructions on removing the terminator.
Boot Partition
If the system boots from the Disk Array controller, ensure that the first logical drive
created by the JetSet Utility is 2048 MB or less. The bundled SCSI controller has an
8 GB limit for the boot partition.
Windows NT Setup Utility
Windows NT Setup is a great tool for verifying device configuration and driver version
in the case of disk array or SCSI problems
BusTech SCSI Controller
The BusTech SCSI controller autoloads its own ASPI layer and can have only one.
Thus, it is incompatible with the bundled SCSI controller.
Windows NT Installation Tips
HP strongly recommends that you use only devices that are on the Microsoft
Windows NT Hardware compatibility List.
You must use Windows NT drivers ONLY.

Drivers from other operating systems such as Windows 3.1 or DOS will not work.
Section 2. Windows NT 4.0 Installation Guide
Before installing the Operating System, please read this section carefully.
Configuring Logical Disk Size for the Disk Array Controller
During system configuration, the Jet Set Utility on the HP NetServer Navigator CD-
ROM helps you set logical disk size in the Disk Array Configuration process. If the
boot drive is on the Disk Array Controller, set the logical disk size of the boot partition
to 2048 MB or less.
Booting from the Embedded SCSI Controller
Non-disk array systems boot from the drive with the lowest SCSI address. HP
recommends SCSI ID 0 for the boot drive. If you configure the boot drive with
another SCSI ID, your system may not boot when additional SCSI drives are
installed.
Installing Windows NT 4.0
1. Boot the HP NetServer using the HP NetServer Navigator CD-ROM. Run
Configuration Assistant and follow the instructions to create a driver
diskette. The diskette is created as part of Express Configuration. You
can also create the diskette via the Custom Configuration option or the
Diskette Library. In the Diskette Library, select the diskette labeled "HP
NetServer E 30 MS-Windows NT Drivers Diskette." Label the diskette "HP
NetServer MS-Windows NT Drivers Diskette" using the label shipped with
the system. This procedure refers to this diskette as the "Drivers Diskette".
2. Boot the system using the Windows NT Setup/Boot Diskette. Important:
Do not have the Windows NT 4.0 CD-ROM in the drive while booting the
system. Otherwise, the system may display an error message "BOOT:
Couldn’t find NTLDR." If this occurs, simply remove the CD-ROM and
reboot the system.
3. Install Windows NT using the diskettes shipped in the Microsoft Windows
NT package. Follow the Windows NT installation procedures and select
Custom setup.
4. At the next screen where Windows NT would auto detect Mass Storage
Controllers, press S to "Skip SCSI drivers and Mass Storage Detection."
5. At the next screen, press S again to configure additional SCSI adapters.
The Windows NT installer displays a list of options. Select "Other
(Requires Disk provided by a hardware manufacturer)."
6. The installation program prompts you to insert the "Manufacturer-supplied
hardware support disk" into drive A. Insert the Drivers Diskette and press
enter.
7. A window displays "Adaptec AHA-2940 / AIC 78xx NT". Select this driver
and press Enter to install. This driver supports the SCSI Controller
bundled in your HP NetServer E 30 and the Adaptec 2940 Controller..

After the SCSI driver is installed, press S again and use the UP and
DOWN arrow keys to select the driver "IDE CD-ROM (ATAPI 1.2)/Dual-
channel PCI IDE Controller." Press Enter to install. This driver supports
the IDE CD-ROM drive bundled in your HP NetServer E 30, and other
connected IDE hard drives.
Repeat step 5. Select the "Hewlett-Packard Disk Array Driver" if your
system has the HP Disk Array Controller. Press Enter to install.
NOTE HP recommends that you install the driver for the booting
controller first. The driver installation sequence above
assumes that the boot drive is attached to the bundled
SCSI controller.
8. Continue with the Windows NT Installation. Refer to the Microsoft
Windows NT Installation Guide for additional information. When the
system asks you to remove the diskette from drive A: and press ENTER to
continue, make sure to remove the Windows NT 4.0 CD-ROM from the
CD-ROM drive first. It is okay to continue the installation without the CD-
ROM in the drive. Windows NT will prompt for it later. When you insert the
CD-ROM, wait 10 seconds for the spin-up time before hitting OK to
continue with the installation.
NOTE If the boot drive is new or has just been initialized,
Windows NT may hang while booting from the hard drive.
Please see the troubleshooting section for a solution.
9. During the Network Installation, the automatic Network Adapter detection
may not detect the Network Adapter in your NetServer. You need to
manual select the Network Adapter type from the list. The bundled
Network Adapter in your NetServer is either the Hewlett-Packard
DeskDirect J2970A or J2973A.
You can determine which version of the HP DeskDirect Adapter is installed
in the NetServer by looking at the Adapter’s back panel. The J2970A has a
10BaseT and a 10Base2 connectors on the back panel. The J2973A has
only a 10BaseT connector. You can also look for the Adapter model
number on the card itself.
Upgrading to Windows NT 4.0
Follow the instructions from the section "Installing Windows NT 4.0." Make sure to
select the upgrade option.
Section 3. Troubleshooting
1. If the boot drive is new or just initialized, Windows NT may give a warning
message about disk drives having more than 1024 cylinders during the first
reboot from the hard drive. Windows NT may hang just after the SCSI BIOS
or Disk Array BIOS banner.

Fix: In some situations, the Windows NT installation program may detect the
hard drive geometry incorrectly, and thus limit the initial drive partition size to
1024 MB or hang while rebooting. To correct this problem, perform one-not
both-of the following:
(Be sure to enable extended translation for SCSI controllers)
Before starting Windows NT installation, follow these steps:
A. Boot into MS-DOS.
B. Run FDISK and FORMAT on the boot partition under DOS.
C. Install Windows NT. During Windows NT Installation, you may delete
and resize the MS-DOS partition created previously.
Alternately:
In the Windows NT installation program:
A. Partition the primary partition to 1024 MB.
B. Format the primary partition using FAT.
C. Press F3 to quit the installation program.
D. Restart the installation program.
E. At the drive partition screen, delete the 1024 MB primary partition.
F. Partition the primary partition to any desired size up to the drive
capacity.
G. Continue with the Windows NT installation program.
2. If the Network Adapter driver fails to start or does not appear to be working
correctly, examine the Event Log for any driver diagnostic messages.
A. Start the Event Viewer applet in the Administrative Tools group in
Program Manager.
B. Search the Event Log Source column for any entries named "Hpddnd3."
C. Double click on the entry to examine the Event Detail dialog box. The
upper half of the box gives a short generic description of the error. The
lower half of the box is a hex and ASCII dump of error data.
D. Scroll through the error data in ASCII for any readable strings.
E. If a readable string is present, it will describe the problem in more detail.
F. If no readable string is present, this typically indicates that the driver
failed early in the process of loading-usually due to a resource conflict
(for example, an I/O port conflict).
NOTE Make sure the Network Adapter is connected to a working
hub and verify that the LED is lit. Otherwise, the Network
Driver may not install.
3. Configure and test the HP DeskDirect Adapter.
Reconnect power to the computer and boot DOS. Run the LAN adapter
configuration utility on the HP PCI LAN Adapter Support Disk. For example, if

the Support Disk is in drive A, execute the following commands at the DOS
prompt: (You can create the HP LAN Adapter Support Disk from the Diskette
Library)
A:
HPVGSET
If you wish to use the adapter in full duplex mode, use HPVGSET to enable
that option now.
Select "Card Test" to verify the adapter. After it passes, select "Exit program."
Connect the LAN cable to the HP DeskDirect Adapter.
4. If Windows NT asks for more Installation Diskettes than you have, e.g. asking
for Diskette #4 when you only have up to Diskette #3, make sure that the IDE
driver is installed properly. See step #7 for instructions.
5. If your system does not boot, and the screen displays an error message
"BOOT: Couldn’t find NTLDR," remove the Windows NT CD-ROM from the
drive and reboot the system again.
Section 4. On-Line Information and Software Sources
Windows NT Automated Database: Advanced Systems at [phone]
Microsoft Software BBS: 206-936-6735 (14,400 baud)
HP Networking BBS: 208-344-1691 (14,400 baud)
HP NetServer BBS: 408-553-3500 (14,400 baud)
Section 5. HP NetServer CD Status Report
FAX
HP has a new FAX service to ensure that you have access to the newest versions of
HP NetServer system software.
To obtain an HP NetServer CD Status Report via FAX, perform the following:
1. Call the HP FIRST FAX system at 1-800-333-1917, or if you are using a
FAX machine, call 1-208-344-4809.
2. Enter the four-digit Document ID Number (printed on the NetServer
Manager CD) when prompted. The HP NetServer CD Status Report will be
faxed to you.
Internet (World-Wide)
To obtain an HP NetServer CD Status Report via Internet, locate the four-digit
Document ID Number printed on the NetServer Manager CD and do the following:
If You Have Access to the World-Wide Web:

1. Access URL http://www.hp.com/go/netserver/
2. Click on the line that corresponds to your Documentation ID Number.
If You Don't Have Access to the World-Wide Web:
1. Access the FTP server: ftp.netserver.hp.com (IP address 192.6.7.15)
LOGON: anonymous, PASSWORD: <your e-mail address>
2. Change the directory to "cd_revs" by typing: cd cd_revs
3. Get the .TXT file that corresponds to your four digit Documentation ID
Number by typing: get xxxx.txt (where xxxx is the Document ID Number)
Section 6. HP Information Assistant
Please see the CD-ROM-based HP Information Assistant for additional detailed
information to help you install your NOS.