HP Kayak XW04 User manual

Familiarization Guide
HP Kayak XW Series 0480
This guide is for experienced technicians who have already
completed the HP Kayak PC family training course. It assumes that
the reader is already familiar with the different HP Kayak models.
However, before reading this guide, you should first read the HP
Kayak XU Series 0441 PC Workstation Familiarization Guide. It will
give you an overall description of the hardware and software options
that are also available on the HP Kayak XW Series 0480 PC
Workstation
This document is a self-paced familiarization guide containing infor-
mation that is specific only to the repair of the HP Kayak XW Series
0480 PC Workstation.
For information on the installation of accessories, refer to the paper
User’s Guide and the online documents that are supplied with the PC.
PC Workstation
To access the HP World-Wide Web
support site:
http://www.hp.com/go/kayaksupport

Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or use
of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent
of Hewlett-Packard Company.
ELSA®and GLoria Synergy® are registered trademarks of ELSA AG, Aachen
and/or ELSA Inc., Santa Clara.
Pentium®is a registered trademark of Intel Corporation.
Xeon is a trademark of Intel Corporation.
Microsoft®, Windows®and MS-DOS®are registered trademarks of the Microsoft
Corporation.
Windows NT® is a registered trademark of Microsoft Corporation.
Hewlett-Packard France
38053 Grenoble Cedex 9
France
1998 Hewlett-Packard Company

Contents
English 3
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
HP Kayak PC Workstation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before Reading This Familiarization Guide . . . . . . . . . . . . . . . . . . . . 7
Introduction the HP VISUALIZE fx6 AGP Graphics Board. . . . . . . . . 7
The HP VISUALIZE fx6 Texture Module Accessory . . . . . . . . . . . . . 8
Removing and Reinstalling the VISUALIZE fx6 Video Board. . . . . . 9
Removing the HP VISUALIZE fx6 Video Board . . . . . . . . . . . . . . . . . . 9
Reinstalling the HP VISUALIZE fx6 Video Board . . . . . . . . . . . . . . . . 9
Installing and Configuring the HP VISUALIZE fx6 Driver . . . . . . . 10
Installing the OpenGL Video Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring the VISUALIZE fx6 OpenGL Driver . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
HP VISUALIZE fx6 Configuration and Troubleshooting Guide. . . . . 12
HP VISUALIZE fx6 Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . 12
Verifying the HP VISUALIZE fx6 AGP Connector . . . . . . . . . . . . . . 13
Mixing HP VISUALIZE OpenGL Drivers . . . . . . . . . . . . . . . . . . . . . . 14
Using HP VISUALIZE fx6 Diagnostic Utility. . . . . . . . . . . . . . . . . . . 15
Identifying Video Boards on an HP Kayak XW. . . . . . . . . . . . . . . . . 16
Complete the Questionnaire
to Check Your Understanding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Electrostatic Discharge Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4English

5
HP Kayak PC Workstation Overview
HP Kayak PC Workstation Overview
The following table provides an overview of the HP Kayak XW Series 0480
PC Workstation. Features that are specific to this PC Workstation (and not
found on the HP Kayak XU 0441 model) are highlighted by underlining.
Component Features
Microprocessor All models have: Intel Pentium®II Xeon™ processors with 512 KB or 1 MB cache
memory. Support for up to two Pentium II Xeon processors.
External
Processor Bus
(Front Side Bus)
450 MHz: 100 MHz FSB.
Level 2 Cache
Bus
Runs at the same speed as the Processor.
Operating
System
All models are preloaded with Windows NT®4.0.
Main Memory
Note: Registered ECC SDRAM memory modules cannot be mixed with Unbuffered
modules.
Four DIMM sockets supporting:
512 MB Registered 100 MHz ECC SDRAM memory modules to a maximum of 2 GB, or
64 MB, 128 MB or 256 MB unbuffered 100 MHz ECC SDRAM to a maximum of 1 GB.
Mass Storage
All models have seven shelves:
five front-access (two 3½-inch, three 5¼-inch); two internal (3½-inch).
4.5 GB or 9.1 GB Ultra-Wide SCSI Low Profile (LP)
Optional HP FastRAID 2nd generation
SCSI
Connectors
Ultra-Wide 16-bit internal SCSI connector for both external and internal drives (up to
40 MB per second), plus two internal narrow SCSI connectors.
Subsystem with HP FastRAID Port.
Video
Controllers
Equipped with an HP VISUALIZE fx6 AGP video board. There is 18 MB of installed
SGRAM video memory. The Texture module upgrade supplies 32 MB of additional
SDRAM texture memory. The HP VISUALIZE fx6 has two connectors on the board, one
for the AGP slot and the other for the PCI slot.

6
HP Kayak PC Workstation Overview
1. WOL = Wake On LAN
Accessory
Board Slots
All models have 6 slots: 1 AGP, 4 PCI, 1 combination ISA/PCI.
Support for WOL1compatible LAN boards.
I PCI slot (slot 4) used for the LAN/Ultra-Wide SCSI board with RPO capability.
1 AGP slot used for the Video Adapter.
1 RAID/PCI slot which is intended for the Adaptec®
ARO-1130 PCI RAIDport™adapter new generation (FastRAID2).
Communications All models have 2 USB (A, B) connectors, 2 serial ports, 1 parallel port
CD-ROM Drive Models include either a 32X speed IDE CD-ROM, or a CD-RW CD-ROM.
Audio All models have an integrated 16-bit hi-fi audio processor
with music synthesizer and mixer
HP MaxiLife
Utility (available
on all models)
Hardware monitoring utility that monitors system components (for example: if you are
unable to get the system and display working properly). When an error is detected it is
displayed on the dedicated LCD located on the front panel.
Power Supply
Input voltage: 100-127, 200-240V ~
Input frequency: 45/66Hz
Maximum output power: 350W continuous
Component Features

7
Before Reading This Familiarization Guide
Before Reading This Familiarization Guide
Before reading this familiarization guide, you should first read the HP Kayak
XU Series 0441 PC Workstation Familiarization Guide. It contains details
about the Kayak PC Workstation package, system board layout, and different
steps to help you repair the PC Workstation. All the information about the
different hardware tasks and the MaxiLife firmware for the XU Series 0441
is also valid for the HP Kayak XW Series 0480 PC Workstation.
The only major difference between these two models is the video controller.
The HP Kayak XW Series 0480 model is supplied with an HP VISUALIZE fx6
AGP video controller, while the HP Kayak XU Series 0441 model contains
the ELSA GLoria Synergy AGP video controller.
This familiarization guide contains information that is only specific to the HP
VISUALIZE fx6 AGP graphics board. This powerful graphics board includes
a hardware acceleration for many functions used to generate 3D graphics.
Typical usage is for CAD/CAM applications, visual simulation and complex
3D modelling.
Introduction the HP VISUALIZE fx6 AGP Graphics Board
This familiarization guide contains information that is only specific to the HP
VISUALIZE fx6 AGP graphics board. This powerful graphics board includes
hardware acceleration for many functions used to generate 3D graphics.
Typical usage is for CAD/CAM applications, visual simulation and complex
3D modelling.
There are no switch settings on the HP VISUALIZE fx6 video board.
Hardware manipulation is only required for the installation of the texture
module accessory, which is described in the following sections.
NOTE Always ensure that the diagnostics utility, described on page 12, has been
used before proceeding to change a suspected faulty video board.

8
The HP VISUALIZE fx6 Texture Module Accessory
The HP VISUALIZE fx6 Texture Module Accessory
The HP Kayak XW Series 0480 model contains an HP VISUALIZE fx6 video
board with 18 MB of SGRAM installed memory.
An additional 32 MB of SDRAM texture memory can be added by installing a
texture module. This texture module (D6795A) is only available as an
accessory for the HP VISUALIZE fx6 video board.
NOTE A similar texture module, supplying 18 MB of memory, exists for the HP
VISUALIZE fx4 video board used in the previous HP Kayak XW PC
Workstation models. These two texture modules cannot be interchanged.
The texture module for the HP VISUALIZE fx6 video board has two
connector strips, which plug into two matching sockets. If there is no
texture module installed, one of these sockets (the longer one of the two)
will contain a terminator. The second socket remains empty. The video
board will not work without a terminator installed.
NOTE The sockets are concealed beneath a short strengthening bar, which should
be removed before installing the texture module.
To install the texture module, you must first remove the HP VISUALIZE fx6
video board. When you have installed the texture module, reboot the PC
workstation. The texture module is automatically detected by the HP
VISUALIZE fx6 driver.
If you require more detailed explanation on how to install the texture
module, refer to the HP VISUALIZE fx6 Texture Module Installation Guide,
which is delivered with the accessory. The following are just basic steps to
remove and replace the HP VISUALIZE fx6 board.
Two connector strips which plug into two
matching sockets on the VISUALIZE fx6 video
board.

9
Removing and Reinstalling the VISUALIZE fx6 Video Board
Removing and Reinstalling the VISUALIZE fx6 Video Board
Removing the HP VISUALIZE fx6 Video Board
1Remove the two accessory board slot screws from the HP VISUALIZE fx6
board. Then remove the screw from the support bracket.
2Use the strengthening bracket to carefully remove the HP VISUALIZE fx6
board from the PC workstation.
NOTE Due to the size of the HP VISUALIZE fx6 board, it could prove to be quite
difficult to remove. Do not try to force it when removing it from the
connectors, but remove it gently. If you do encounter any problems, check
that there isn’t anything that could be blocking it (for example, cables near
the rear end of the video board).
Reinstalling the HP VISUALIZE fx6 Video Board
1Ensure that any cables near the rear end of the video board are well clear
of the AGP and PCI slots.
2Check that the AGP and PCI connectors are installed correctly in their
sockets before securing it in place with the two accessory board screws.
Ensure that the support bracket has been put back in place.
3Reboot the PC workstation. The texture module is automatically detected
by the HP VISUALIZE fx6 driver.

10
Installing and Configuring the HP VISUALIZE fx6 Driver
Installing and Configuring the HP VISUALIZE fx6 Driver
An OpenGL video driver is available for HP VISUALIZE fx6 video board for
use under Windows NT4.0 only. Without the appropriate drivers, the PC
Workstation will only operate in VGA mode, meaning that the 3D hardware
accessory will not be available.
NOTE Video drivers are regularly updated by Hewlett-Packard for feature and
performance improvements. When installing a driver, or diagnosing an error,
you are strongly recommended to check that you have the latest driver
version. These can be found on the HP World Wide Web site:
http//www.hp.com/go/kayaksupport
Installing the OpenGL Video Driver
Installation of the driver is done through the standard process:
Display Properties / Settings / Display Type
To check the driver version, click the About tab in the Display Properties
dialog box.
Installed fx6 driver
version
If the texture module
(optional upgrade,
part number D6795A)
is installed, it is also
displayed

11
Installing and Configuring the HP VISUALIZE fx6 Driver
Configuring the VISUALIZE fx6 OpenGL Driver
To give optimal performance and visual comfort, the OpenGL driver should
be configured for the 3D application that will be used. To do this, click the
Options tab in the Display Properties dialog box, then select the application
name from the displayed list. If the application is not shown, select the
Compatibility Mode option.
For further information about advanced configurations, refer to the HP
VISUALIZE fx6 Configuration and Troubleshooting Guide on the HP World
Wide Web site: http//www.hp.com/go/kayaksupport
Select the application
to be used in the
Options tab
Contextual help
available for
each of the
advanced
options
Select Compatibility
Mode if the application
is not shown

12
Troubleshooting
Troubleshooting
HP VISUALIZE fx6 Configuration and Troubleshooting Guide
If you require any help to configure and use the OpenGL video driver, or you
have some hardware or software problems, refer to the HP VISUALIZE fx6
Configuration and Troubleshooting Guide on the HP World Wide Web site:
http//www.hp.com/go/kayaksupport
This guide can also be found on the Kayak Drivers CD-ROM (delivered with
the PC Workstation).
HP VISUALIZE fx6 Diagnostics Utility
A diagnostics utility for the HP VISUALIZE fx6 video controller is
preinstalled on the hard disk. To run this utility,
Start/Programs/HP Diagnostics/HP Visualize Diagnostics
The diagnostic utility can also be found on the Kayak Drivers CD-ROM
(delivered with the PC Workstation) or on the HP World Wide Web site
(refer to above for the WWW address).
This utility can be used only when Windows NT in VGA mode is running and
the HP VISUALIZE fx6 OpenGL driver is installed. It provides a good level of
confidence in the video hardware in situations such as intermittent system
hangs or unusual graphics behavior on the screen.
NOTE If you are not in Windows NT VGA mode, reboot the PC workstation,
selecting Windows NT VGA mode when prompted during the startup
sequence.

13
Verifying the HP VISUALIZE fx6 AGP Connector
Verifying the HP VISUALIZE fx6 AGP Connector
Due to the weight of the HP VISUALIZE fx6 video board, it is possible that
the AGP connector has moved out of its socket during transport. As
Windows NT boots, it switches from VGA mode (PCI slot connector) to high
resolution mode (AGP slot connector), which coincides with the initial
startup screen (blue). If the AGP connector is not properly inserted in the
AGP slot, the screen goes blank when the display tries to switch to the high
resolution controller on the AGP video board.
During the boot sequence, just after the initial Windows NT blue
screen, the display becomes blank (no video signal). How can I
find out what the problem is?
If you have just installed the HP VISUALIZE fx6 video board
or the PC workstation has been moved, check that the AGP
connector is properly inserted in the AGP accessory slot on
the system board.

14
Mixing HP VISUALIZE OpenGL Drivers
Mixing HP VISUALIZE OpenGL Drivers
When downloading an OpenGL driver from the HP World Wide Web site,
ensure that you have selected the driver that is appropriate for the video
board.
FX.00.01.XX for the HP VISUALIZE fx6.
FX.00.00.XX for the HP VISUALIZE fx4.
If you do install the incorrect driver, you will not receive any error messages
during the installation, but when the system is rebooted, the screen will
remain in VGA mode.
The HP VISUALIZE fx6 and fx4 OpenGL drivers have a similar
naming convention. Does that mean that they can be mixed?
No, it doesn’t. Even though the two driver names are
similar, there is one figure (number 1) that is different. They
are not compatible, and cannot be mixed.

15
Using HP VISUALIZE fx6 Diagnostic Utility
Using HP VISUALIZE fx6 Diagnostic Utility
To test the HP VISUALIZE fx6 video board, use the diagnostics utility that
has been developed for this board. Refer to “HP VISUALIZE fx6 Diagnostics
Utility” on page 12, for details on how to use and obtain this utility.
The utility runs an in-depth test of the graphics ASICS, frame buffer and
texture memory. It is also backward compatible with the HP VISUALIZE fx4
video board.
To run the VISUALIZE fx6 test, the system must be running under Windows
NT in VGA mode. If you are in the normal Windows NT mode, you will need
to reboot the PC workstation, and select ‘Windows NT VGA mode’ during
startup.
The results of each test are displayed as either PASS or FAIL on the right-
hand side of the HP Visualize Graphics Hardware Diagnostics dialog box. A
status bar and window informs you which test is being carried out.
Can I use the MaxiLife feature or DiagTools to diagnose the
HP VISUALIZE fx6 video board?
No, you cannot. Even though the MaxiLife feature checks for
the presence of a VGA controller, it cannot test the fx6 video
board in the AGP slot. Moreover, the complex tests required for
the fx6 video board are too large to be included in DiagTools.

16
Identifying Video Boards on an HP Kayak XW
Identifying Video Boards on an HP Kayak XW
The following diagram shows the two HP VISUALIZE video boards:
If in doubt, check the part number of the board. The part number
(Replacement Part Number) is shown on the main AGP video board. The
part numbers are also listed in the HP Kayak PC Workstation Service
Handbook.
HP VISUALIZE fx6 is: 5064-3657
HP VISUALIZE fx4 is: 5064-3301
How can I identify the difference between an HP VISUALIZE fx6
video board and an HP VISUALIZE fx4 on the HP Kayak XW PC
Workstations?
The HP VISUALIZE fx6 video board has the following main
hardware differences: video board panel, strengthening
bracket, and a support bracket.
HP VISUALIZE fx4 video board (without an installed texture module)
HP VISUALIZE fx6 video board (without an installed texture module)
Support bracket
Strengthening
bracket
Two terminator sockets are concealed beneath
this short strengthening bar. The longer of the
two sockets contains a terminator when no
texture module is installed.

17
Complete the Questionnaire to Check Your Understanding
Complete the Questionnaire
to Check Your Understanding
Circle each letter that corresponds to a correct answer. (There may be more
than one correct answer to each question).
1How can I check if the texture memory module is installed?
aVisually check the HP VISUALIZE fx6 video board to see if the texture
memory module is installed.
bCheck the Display Properties dialog box to see if texture module is
installed.
cPress the key during boot to enter the summary screen. The video
memory option will display either “Installed”, or “Not Installed”.
2How is the texture memory module detected by the HP VISUALIZE fx6
driver?
aIt is detected automatically by the driver when the system is booted.
bIt is not detected automatically. You have to select texture memory
module from the displayed list in the Display Properties dialog box.
3Which of the following statements about drivers is (are) correct?
aThe most recent drivers are available on the HP World Wide Web site.
bThere is one standard driver that covers both the HP VISUALIZE fx6
and the VISUALIZE fx4.
cThe OpenGL video driver will detect the applications being used and
configure itself automatically to give optimal performance.
dOnline help is available for the options in the video driver applet.
4What should you do if you have video problems?
aRun the DiagTools diagnostics utility.
bUse the preinstalled diagnostics utility on the hard disk drive for the
HP VISUALIZE fx6 video board.
cRefer to the HP VISUALIZE fx6 Configuration and Troubleshooting
Guide on the WEB site.

18
Complete the Questionnaire to Check Your Understanding
5How can I tell the difference between the HP VISUALIZE fx6 video
board and the HP VISUALIZE fx4 video board?
aThe rear panel is different.
bCheck the part number of the video board.
cThere are no physical differences between the two boards. Check the
driver version. This is done by selecting the About tab in the Display
Properties dialog box.
6Is the texture memory module for the HP VISUALIZE fx4 video board
compatible with the HP VISUALIZE fx6 video board?
aYes, it is. However, you will need to obtain the most recent drivers from
the HP World Wide Web site.
bNo, it isn’t. Only the 32 MB SDRAM texture memory module (D6795A)
can be used on the HP VISUALIZE fx6 video board.
cYes, it is. However, the terminator must be installed in the second
socket.
7Before installing or replacing a component, do I need to use a wrist
strap and ESD mat?
aYes, you do. Electrostatic Discharge (ESD) can damage processors,
memory, hard disk drives, accessory boards and other components.
bNo, you do not have to. The ESD package is non-conductive.

19
Answers and Explanations
Answers and Explanations
1How can I check if the texture memory module is installed?
b Check the Display Properties dialog box to see if texture module is
installed (refer to page 10).
Note: Answer “a” would work, but requires removing the video board
from the PC workstation.
2How is the texture memory module detected by the HP VISUALIZE fx6
driver?
a It is detected automatically by the driver when the system is booted
(refer to page 8).
3Which of the following statements about drivers is (are) correct?
a The most recent drivers are available on the HP World Wide Web site:
http//www.hp.com/go/kayaksupport (refer to page 10).
d Online help is available for the options in the video driver applet
(refer to page 11).
Note: The OpenGl drivers for the HP VISUALIZE fx6 and fx4 have a very
similar file naming convention. However, they cannot be mixed and
are not compatible (refer to page 14).
4What should you do if you have problems?
b Use the preinstalled diagnostics utility on the hard disk drive for the
HP VISUALIZE fx6 video controller.
This diagnostics utility can also be found on the Kayak Drivers
CD-ROM that is delivered with the PC Workstation, and the HP World
Wide Web site (refer to page 15 and page 12).
c Refer to the HP VISUALIZE fx6 Configuration and Troubleshooting
Guide on the WEB site (refer to page 12).

20
Answers and Explanations
5How can I tell the difference between the HP VISUALIZE fx6 video
board and the HP VISUALIZE fx4 video board?
a The rear panel is different.
Also, on the HP VISUALISE fx6 video board, there is a strengthening
bracket which does not exist on the HP VISUALIZE fx4 video board.
b Check the part number on the main part of the video board.
This is shown on the main PCB board (refer to page 16).
6Is the texture memory module for the HP VISUALIZE fx6 video board
compatible with the HP VISUALIZE fx4 video board?
b No, it isn’t. Only the 32 MB SDRAM texture memory module
(D6795A) can be used on the HP VISUALIZE fx6 video board (refer
to page 10).
7Before installing or replacing a component, do I need to use a wrist
strap and ESD mat?
a Yes, you do. Electrostatic Discharge (ESD) can damage processors,
memory, hard disk drives, accessory boards and other components
(refer to page 21).
The ESD package is conductive and is easy to recognize from its label. Do
not take the new component out of its ESD package before connecting
your wrist strap and ESD mat to a suitably earthed point. Also, do not
forget to use the ESD package provided with the new part to return the
old one.