HP Vectra XE310 User manual

hp business pcs
www.hp.com/go/vectrasupport
service
handbook
chapter
hp vectra xe310
series 1 pc
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notice
Information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com and EtherLink are registered trademarks of 3Com Corporation.
Intel, Celeron, and Pentium are either registered trademarks or trademarks of Intel.
Microsoft, MS, MS-DOS, Windows and Windows NT are either registered trademarks or
trademarks of Microsoft Corp. in the United States and/or other countries.
© 2002 Hewlett-Packard Company
contents
This chapter provides:
❒Product model numbers
❒Supported Accessories
❒System Board, BIOS, and memory information
❒Part numbers
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers
www.hp.com/go/vectrasupport and select contact hp
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medium-profile
desktop vectras
hp vectra xe310 Series 1 pc 1-1
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1
hp vectra xe310 series 1 pc
models and accessories
product
number
hard
drive
video
controller
std.
RAM
multimedia Modem/
LAN
OS1
Vectra XE310 Series 1 PC
Models with Intel Celeron Processor,
100 MHz System Bus Speed, and 128 KB Level 2 Cache Memory
HP Vectra XE310 PC 900/100 (CPL: 10/2001 )
P5827T 20 GB IDE,
5400 rpm
Direct AGP
integrated
64 MB
SDRAM
no no W98
P5828T LINUX
P5829A/T 128 MB
SDRAM
48 ✕Max IDE
CD-ROM
W98
P5830T HP 10/100
BT
P5834T 56K V90 PCI W98
P5865A/B 20 GB IDE,
5400 rpm
Direct AGP
integrated
64 MB
SDRAM
no HP 10/100
BT
W98
P5881A/B 48 ✕Max IDE
CD-ROM
no W98
P6137B LINUX
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HP Vectra XE310 PC 950/100 (CPL: 10/2001 )
A7583S 20 GB IDE,
5400 rpm
Direct AGP
integrated
128 MB
SDRAM
48 ✕Max IDE
CD-ROM
no W98
A7721S 16 ✕/40 ✕IDE
DVD-ROM
P5880B 48 ✕Max IDE
CD-ROM
HP 10/100
BT
LINUX
P5883A 64 MB
SDRAM
no no LINUX
P5885A/T 48 ✕Max IDE
CD-ROM
W98
P5896B 128 MB
SDRAM
56K V90 PCI W98
P5899A/T 64 MB
SDRAM
no LINUX
P5906B HP 10/100
BT
W98
P5907A 128 MB
SDRAM
P5908B 64 MB
SDRAM
no
P5909B 48 ✕Max IDE
CD-ROM
56K V90
USB
P7901B HP 10/100
BT
LINUX
product
number
hard
drive
video
controller
std.
RAM
multimedia Modem/
LAN
OS1
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HP Vectra XE310 PC 1000/100 (CPL: 10/2001 )
A7720S 40 GB IDE,
5400 rpm
Direct AGP
integrated
no no XP
P5886B 256 MB
SDRAM
16✕10✕40
CD-RW
56K V90 PCI W98
P5900A/T 20 GB IDE,
5400 rpm
64 MB
SDRAM
48 ✕Max IDE
CD-ROM
P5910A/B HP 10/100
BT
P6014A/B 128 MB
SDRAM
no no
P6015A/B 48 ✕Max IDE
CD-ROM
P6016A
P6017B LINUX
P6131B 40 GB IDE,
5400 rpm
128 MB
SDRAM
16✕10✕40
CD-RW
HP 10/100
BT
56K V90 PCI
W98
P6132T 20 GB IDE,
5400 rpm
HP 10/100
BT
P6136A/T 48 ✕Max IDE
CD-ROM
P7902B 64 MB
SDRAM
LINUX
P7906B 128 MB
SDRAM
no W98
P7907B 40 GB IDE,
5400 rpm
48 ✕Max IDE
CD-ROM
P7908B no
HP Vectra XE310 PC 1100/100 (CPL: 10/2001 )
P6134B 40 GB IDE,
5400 rpm
Direct AGP
integrated
256 MB
SDRAM
16✕10✕40
CD-RW
HP 10/100
BT
W98
HP Vectra XE310 PC 1200/100 (CPL: 10/2001 )
A7724T Direct AGP
integrated
48 ✕Max IDE
CD-ROM
no XP HE
product
number
hard
drive
video
controller
std.
RAM
multimedia Modem/
LAN
OS1
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Vectra XE310 series 1 PC
Models with Intel Pentium III Processor FCPGA3package (socket 370),
133 MHz System Bus Speed and 256 KB Level 2 Cache Memory
HP Vectra XE310 PC 933/133 (CPL: 10/2001 )
P5904A/B 20 GB IDE,
5400 rpm
Direct AGP
integrated
128 MB
SDRAM
48 ✕Max IDE
CD-ROM
no W98
HP Vectra XE310 PC 1000/133 (CPL: 10/2001 )
A7725T 20 GB IDE,
5400 rpm
Direct AGP
integrated
128 MB
SDRAM
48 ✕Max IDE
CD-ROM
no XP HE
A7726S W98
A7727S
P5831T 64 MB
SDRAM
no W98
P5832T 128 MB
SDRAM
48 ✕Max IDE
CD-ROM
56K V90 PCI
HP 10/100
BT
W98
P5833A/T 56K V90 PCI W98
P5891A/
B/T
HP 10/100
BT
W98
P5892B 64 MB
SDRAM
P5902A 128 MB
SDRAM
no
P6138B 64 MB
SDRAM
P6139B 40 GB IDE,
5400 rpm
64 MB
SDRAM
HP 10/100
BT
P7903B 20 GB IDE,
5400 rpm
128 MB
SDRAM
no HP 10/100
BT
P7904B 40 GB IDE,
5400 rpm
48 ✕Max IDE
CD-ROM
HP 10/100
BT
P7905B 16✕10✕40
CD-RW
56K V90 PCI
HP 10/100
BT
product
number
hard
drive
video
controller
std.
RAM
multimedia Modem/
LAN
OS1
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note
All models have:
❒Integrated CrystalClear Sound Fusion CS4299 AC’97 stereo audio codec.
❒Integrated Direct AGP video controller.
Vectra XE310 series 1 PC
Models with User Defined Processor, Main Memory, and Hard Disk
HP Vectra XE310 PC2(CPL: 10/2001 )
P4390E User defined
1. Indicates operating system and other preloaded software. W98 = Windows 98,
W2000 = Windows 2000, NT4 = Windows NT4, XP Pro = Windows XP Professional,
XP HE = Windows XP Home Edition, Off SBE = Microsoft Office XP Small Business
Edition.
Models with Windows XP Professional operating system come with a CD-ROM for
recovering Windows XP Professional or downgrade to Windows 2000.
2. Channel Assembly Program (CAP) models: Processor type and speed, hard disk size,
memory and operating system is user defined.
product
number
hard
drive
video
controller
std.
RAM
multimedia Modem/
LAN
OS1
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supported accessories
Memory
64-MB SDRAM, non-ECC PC133 main memory module P1536A
64-MB SDRAM, non-ECC PC133 main memory module (pack of 10) P5100A
128-MB SDRAM, non-ECC PC133 main memory module P1537A
128-MB SDRAM, non-ECC PC133 main memory module (pack of 10) P5101A
256-MB SDRAM, non-ECC PC133 main memory module P1538A
256-MB SDRAM, non-ECC PC133 main memory module (pack of 10) P5102A
Monitors
All current HP Monitors (see the HP Monitors Service Handbook)
Multimedia
48✕Max IDE CD-ROM drive D9444A
HP 16✕10✕40✕Max Speed IDE CD-RW drive P1534A
HP 16✕Max Speed IDE DVD-ROM drive P1534A
Input Devices
HP PS2 Windows Keyboard C4735B/C
HP PS2 Scrolling Mouse C4736B
Data Communications and LAN Adapter Boards
HP 56K V90 External USB e-modem P1979A
HP 10/100BT PCI Ethernet Adapter D7508B
Audio
HP Amplified External Speakers 9.6WRMS P1534A
HP Headset with microphone P1968A
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system board, BIOS, and memory
Processor:
Intel Pentium III or
Intel Celeron FC-PGA
package with Zero
Insertion Force (ZIF)
socket.
M
a
i
n
M
emory:
Two DIMM sockets which support up to
a maximum of 512 MB.
Install 64 MB, 128 MB or 256 MB SDRAM
modules.
Clear CMOS (J6)
Clear CMOS
Default position
Clear Passwords (J8)
Clear Password
Default position
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system board jumpers
BIOS history
For the latest BIOS, the flasher utility program, and the BIOS history refer to the
HP’s Web site.
beep codes for hp vectra xe310 series 1
Jumper Function Default
J6
CLEAR Clears CMOS and passwords (to reload the Setup
program defaults) NORMAL
NORMAL Normal operation
J8 DISABLE Clears User and Administrator passwords ENABLE
ENABLE Normal operation
http://www.hp.com/go/vectrasupport/
Beep Pattern Beep Code Numeric
Code
Description
—- - - - - - - 1-2-2-3 16h BIOS ROM check-sum failure
—- - - ——1-3-1-1 20h DRAM refresh test failure
—- - - —- - - 1-3-1-3 22h 8042 Keyboard controller test failure
— - - - - - - — 1-3-3-1 RAM module missing or not installed
correctly1
1. Non-HP memory modules are not supported. Only HP memory modules should be used.
—- - - - - - - — 1-3-4-1 2Ch RAM failure on address line xxxx2
2. If the BIOS detects error 2C or 2E (base 512K RAM error), it displays an additional word-
bitmap (xxxx) indicating the address line or bits that failed. For example, “2C 0002” means
address line 1 (bit one set) has failed. “2E 1020” means data bits 12 and 5 (bits 12 and 5 set)
have failed in the lower 16 bits.
—- - - - - - - - - - 1-3-4-3 2Eh RAM failure on data bits xxxx2of
low byte of memory bus
—- - - - - - - - - - 1-3-4-3 30h RAM failure on data bits xxxx2of
high byte of memory bus
- - — - - - - - 2-1-2-3 46h ROM copyright notice check failure
- - - - - - - — 2-2-3-1 58h Unexpected interrupts test failure
—- - 1-2 98h Video configuration failure or option
ROMs check-sum failure
- 1 B4h This does not indicate an error.
There is one short beep before
system startup.
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part numbers
67
89
4
3
2
5
11
1
10
12
14
13
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parts list for hp vectra xe310 series 1 pc
Item Description Repl.
Part Number
Exchange
Part Number
1 Chassis barebone1
•North America, Latin America 5065-7301 —
•Asia Pacific, Europe 5065-7302 —
2 Plastic parts kit25065-8935 —
3 Floppy disk drive (bezel-less) P4680-63012 —
4 Power supply
PFC (Europe/Asia Pacific)3P4680-63021 —
non-PFC (US/Latin America) P4680-63022 —
5 Cable Kit (including FDD, CD-ROM, HDD
and CD audio connector cables)
P5865-63041 —
6 Internal PCI modem: P4680-63041 —
7 10/100 BT PCI Ethernet Adapter 5185-6408 —
8 48X IDE CD-ROM drive
16X 10X 40X CD-RW Multiread
16X 40X DVD-ROM
D4389-60052
—
—
—
D4389-69181
P4388-69016
9 IDE hard disk drive:
20GB 5400 rpm Maxtor
20GB 5400 rpm Seagate
40 GB 5400 rpm Maxtor
40 GB 5400 rpm Seagate
20GB 7200 rpm Quantum
—
—
—
—
—
P4447-69001
P4738-69001/3
P4448-69001
P4737-69001/3
P2812-69005
10 Scrolling mouse C4737-60001 —
11 Telephone Cable for:
US 5182-5432 —
UK 5182-5438 —
Australia 5184-3806 —
Thailand 8120-8871 —
India 8121-0561 —
12 External USB e- Modem
#AB0, #AB1, #AB2, #AB4, #AB5, #ABA,
#ABC, #ABJ, #ABM, #AC8, #ACJ, #AKL,
#AKV, #AR6
5065-2590 —
AB6, #AB7, #AB8, #AB9, #ABB, #ABD,
#ABE, #ABF, #ABG, #ABH, #ABN, #ABS,
#ABT, #ABU, #ABV, #ABW, #ABX, #ABY,
#ABZ, #AKB, #AKR, #ARL
5065-2591 —
13 System board See PC’s system board parts list
14 Rear panel I/O gasket 5065-8951 —
15 Standard keyboard (not shown) C4739-601xx —
16 Power Cord (not shown) 8120-xxxx —
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17 On-Off LED Cable Assembly (not shown) P4680-63031 —
1. Includes chassis frame, side covers, front bezel, top cover, foot, airflow guide, floppy drive,
floppy and hard drive bay, I/O plate, 5.25 inch fillers, PSU, FDD, CD cables
2. Includes front bezel, foot, top cover and two 5.25 inch fillers.
3. PFC=Power Factor Correction. PFC power supplies should be used in the EU as of
December 1, 2000 in compliance with EU standards.
localization option codes
Loc. Country or Area Loc Country or Area
#AB0 Taiwan #ABS Sweden
#AB1 Korea #ABT Hebrew
#AB2 China #ABU UK/English
#AB4 Singapore/Malaysia #ABV Arabia/English
#AB5 Hong Kong #ABW Belgium/Flemish
#AB6 Arabia/French #ABX Finland
#AB7 Greece #ABY Denmark
#AB8 Turkey #ABZ Italy
#AB9 Portugal #AC4 Brazil
#ABA USA/English #AC8 Argentina/Spanish
#ABB Europe/English #ACB Russia
#ABC Canada/French #ACJ India/English
#ABD Germany #ACQ South Africa
#ABE Spain #AKB Czech Republic
#ABF France #AKC Hungary
#ABG Australia #AKD Poland
#ABH Netherlands #AKL Thailand
#ABJ Japan #AKN Slovenia
#ABM Latin America/Spanish #AKR Slovakia
#ABN Norway #AKV South America/Spanish
#ABP Switzerland/German #AR6 Indonesia/English
#ABQ Switzerland/French #ARL Baltic States
parts list for hp vectra xe310 series 1 pc
Item Description Repl.
Part Number
Exchange
Part Number
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system board parts list for hpvectra xe310 series 1 pc
Description Repl.
Part Number
Exchange
Part Number
System board:
Vectra XE310 system board with audio
subsystem
— P5865-69001
Processors (FC-PGA and FC-PGA2 package):
Intel Celeron 800/100 128KB L2 cache P1841-63001 —
Intel Celeron 850/100 128KB L2 cache P1842-63001 —
Intel Celeron 900/100 128KB L2 cache P1843-63001 —
Intel Celeron 950/100 128KB L2 cache P1844-63001 —
Intel Celeron 1000/100 128KB L2 cache P1845-63001 —
Intel Celeron 1100/100 128KB L2 cache P1846-63001 —
Intel Pentium III 866/133 256KB L2 cache — D9873-69001
Intel Pentium III 933/133 256KB L2 cache — D9486-69001
Intel Pentium III 1000/133 256KB L2 cache — P1579-69001
Intel Pentium III 1133/133 256KB L2 cache — P3339-69001
Heatsink 5065-1297 —
Main memory modules:
1 ✕64-MB non-ECC PC133 SDRAM P1536-63010 —
1 ✕128-MB non-ECC PC133 SDRAM P1537-63010 —
1 ✕256-MB non-ECC PC133 SDRAM P1538-63010 —
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software recovery CD-ROMs
Image Creation & Recovery CD-ROM (Windows 98 SE) 5970-0491-xx1
1. Where “xx” is the code for your language.
Image Library & Diagnostics CD-ROM (worldwide, except
China & Japan)
5970-4630
Image Library & Diagnostics CD-ROM (China & Japan) 5970-4631
manuals and documentation for hpvectra xe310 series 1 pc
Quick User’s Guide 5070-5190-xx
Technical Reference Manual no number1
1. Electronic files available on HP’s Web site.
Upgrade Guide no number1
Troubleshooting Guide no number1
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