HP Workstation x2000 Manual

Service Handbook
HP x2000 Workstation
Manufacturing Part Number: A7218-IE001
Edition E0501
© Copyright 2001 Hewlett-Packard Company.

2
Legal Notices
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including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or use
of this material.
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software on equipment that is not furnished by Hewlett-Packard.
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All rights are reserved. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent
of Hewlett-Packard Company.
Adaptec® is a registered trademark of Adaptec, Inc.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
nVIDIA™, GeForce2 GTS™, Quadro2 PROand Quadro2 MXR™ are registered
trademarks or trademarks of nVIDIA Corporation.
Matrox® is a registered trademark of Matrox Electronic Systems Ltd.
Microsoft®, Windows®, MS-DOS® and Windows NT® are registered
trademarks of the Microsoft Corporation.
Pentium® and AGPset™ are trademarks of Intel Corporation.
WOL™ (Wake on LAN) is a trademark of IBM.
Rambus, RDRAM, Direct Rambus, Direct RDRAM and RIMM are trademarks of
Rambus, Inc.
Printing History
The manual printing date and part number indicate its current edition. The
printing date will change when a new edition is printed. Minor changes may be
made at reprint without changing the printing date. The manual part number
will change when extensive changes are made.
First Edition: May 2001
Printing Division:
Hewlett-Packard Co.
Technical Computer Division
3404 E. Harmony Rd.
Fort Collins, CO 80525
Printed in the U.S.A.

Contents
3
1. HP x2000 Service Information
HP x2000 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Models and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
x2000 Supported Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
System Board Connectors, BIOS, and Memory . . . . . . . . . . . . . . . . . . . . .8
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Replacing the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Mass Storage Device Guide Rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Parts and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

4
Contents

Chapter 1 5
1 HP x2000 Service Information

HP x2000 Service Information
HP x2000 Overview
Chapter 16
HP x2000 Overview
Models and Accessories
x2000 Supported Accessories
Product NumberaCache
Memory Std. RAM Hard Drive Video Controller Multi-media LAN
HP x2000 1.4 GHz
A7236A Pentium 4
with 256KB
of cache
memory
128 MB
PC800
RDRAM
ECC
40 GB
Ultra
ATA/100
7.2krpm
Matrox
Millennium
G450 16MB
Dual
48x IDE
CD-ROM HP LAN PCI
HP x2000 1.5 GHz
A7237A Pentium 4
with 256KB
of cache
memory
256 MB
PC800
RDRAM
ECC
18 GB
U160 SCSI
10krpm
Quadro2 Pro 48x IDE
CD-ROM HP LAN PCI
HP x2000 1.7 GHz
A7238A Pentium 4
with 256KB
of cache
memory
1GB
PC800
RDRAM
ECC
36 GB
U160 SCSI
10krpm
FireGL2 48x IDE
CD-ROM HP LAN PCI
a. Unless otherwise mentioned, the operating system for the HP x2000 Workstation is
Windows 2000. Windows NT is also provided on the HP Recovery CD-ROM.
Memory Upgrades
2 x 64 MB kit, PC800 ECC RDRAM main memory A7193A
2 x 128 MB kit, PC800 ECC RDRAM main memory A6081A
2 x 256 MB kit, PC800 ECC RDRAM main memory A6082A
2 x 512 MB kit, PC800 ECC RDRAM main memory A7198A
Mass Storage—Hard Disk Drives
20 GB Ultra ATA/100 hard disk 7.2k rpm A7194A
40 GB Ultra ATA/100 hard disk, 7.2k rpm A7195A
18 GB Ultra3 SCSI hard disk, 10k rpm A5995B
36 GB Ultra3 SCSI hard disk, 10k rpm A6060A

HP x2000 Service Information
HP x2000 Overview
Chapter 1 7
Removable Mass Storage
12X8X32X IDE CD-Writer drive A7212A
12X DVD drive A7211A
Graphics Cards
Matrox Millennium G450 dual 16MB graphics card A7192A
nVidia Quadro2-MXR graphics card A6064A
nVidia Quadro2-PRO graphics card A6065A
ATI FireGL2 3D graphics card A6076A
ATI FireGL4 3D graphics card A7226A
Security
HP Kensington™ lock security cable F1645A
HP Spare master pass key D6658B

HP x2000 Service Information
System Board Connectors, BIOS, and Memory
Chapter 18
System Board Connectors, BIOS, and Memory
Pentium4
processor
(socket
423)
MainPower
Supply
Secondary IDE
B2B2
B1
A2
A1
Primary IDE
Floppy
AGP
PCI slots
Battery socket
Wake On LAN
Chassis intrusion
CD-ROM
audio in
Auxiliary power
(MT models only)
Processor fan
Status panel
PCI card fan
Internal Speaker
Thermal sensor
ATX12V power
Main chassis fan
Memory
slots
System board
switches
i850 MCH
i850 ICH2
HP MaxiLife
AGP Pro Slot

HP x2000 Service Information
System Board Connectors, BIOS, and Memory
Chapter 1 9
System Board Switches
BIOS History
For the latest BIOS, the flasher utility program, and the BIOS history
refer to the HP World Wide Web site. The BIOS is in the form
IY.W1.yy.zz
where:
yy= BIOS version number
zz = is the selected language to be downloaded
Go to: http://www.hp.com/workstations/support
Main Memory
The HP x2000 has two pairs of memory sockets for installing either two
or four RAMBUS Direct RAM (RDRAM) memory modules.
Each pair of memory sockets must contain identical memory modules
(identical in size, speed and type). That is, sockets A1 and B1 must
contain identical modules, and sockets A2 and B2 must contain identical
modules (or continuity modules).
Default
Position Switch Use
1-4 OFF Reserved. Do not change Default Settings
5 ON Reserved. Do not change Default Setting
6 ON Enables keyboard power-on.
OFF disables this option.
7 OFF Enables normal modes.
ON enables the BIOS recovery mode at
next boot.
8 OFF Retains CMOS memory.
ON clears CMOS memory at next boot.
9 OFF Enables User and System Administrator
passwords.
ON clears the passwords at next boot.
10 ON ON = Minitower chassis

HP x2000 Service Information
System Board Connectors, BIOS, and Memory
Chapter 110
If only two RDRAM modules are installed, use the sockets marked A1
and B1. The other two sockets (A2 and B2) must contain continuity
modules.
Replacing the Processor
Removing the Existing Processor
1. Turn on the Workstation for 3 to 5 minutes to warm up the heatsink
and processor. This will make the separation of the heatsink and the
processor easier. Do not leave the Workstation on longer than 3 to 5
minutes as the heatsink may become too hot to touch. Switch off the
display and Workstation.
2. Disconnect all power cables and any LAN or telecommunications
cables and remove the Workstation’s cover.
3. Place the Workstation on its side for better access.
4. Remove the heatsink power connector from the system board.
NOTE If the Turbo-Fan (located in the center of the heatsink) has not been
working, the heatsink may be hot enough to cause burns. Wait until the
heatsink has cooled a little before removing.
5. Remove the two heatsink clips (if present) then lift off the heatsink.
The small amount of heat created during the 3 to 5 minute warm-up
should aid in separating the heatsink from the processor.
Figure 1-1 Removing the Processor
4
5

HP x2000 Service Information
System Board Connectors, BIOS, and Memory
Chapter 1 11
6. Open the Zero Insertion Force (ZIF) lever, located at the side of the
processor socket, until it is in the vertical position (depending on the
socket design, the handle may need to go past vertical), then carefully
lift out the processor. To avoid bending the processor pins, keep the
processor perfectly flat when removing it. See Figure 1-1.
7. Store the processor in an anti-static bag (for example, the one
provided with the replacement processor).
Installing the New Processor
1. First ensure the processor is correctly oriented, then carefully lower
the new processor into place. When the processor is fully inserted,
close the ZIF lever.
Figure 1-2 Inserting the Processor
2. Carefully remove any thermal bonding material that may have
remained on the underside of the heatsink.
Figure 1-3 Removing the Bonding Material
3. Affix the new thermal interface material (sticker or polymer, provided
with the new processor) to the top side of the new processor.
4. Attach the heatsink onto the processor. If there are retaining clips,
use them to attach the heatsink. For easier access, attach the rear
1
2

HP x2000 Service Information
System Board Connectors, BIOS, and Memory
Chapter 112
retaining clip first.
Figure 1-4 Attaching the Heatsink
5. Connect the heatsink power connector to the system board.
6. Replace the Workstation’s cover. Reconnect all the power and
telecommunications cables.
4

HP x2000 Service Information
Mass Storage Device Guide Rails
Chapter 1 13
Mass Storage Device Guide Rails
Extra guide rails are attached to the side of the front access cage for
additional mass storage device installations. Depending on the device to
be installed, dedicated guide rails are required and are easily recognized
by their distinct size and color.
The following table indicates the device, location, and required rails.
Device to be
Installed Location Required Rails Installing the Rails
3.5-inch device
(hard disk drive) 3.5-inch internal
shelf (two
shelves)
Narrow blue
leftand right
rails
Insert the guide rail labeled
“L” on the left-hand side
(cable connectors facing
towards you and positioned
atthe bottom), and the guide
rail “R” on the right-hand
side of the hard disk drive.
5.25-inch device
(CD-ROM, etc.) 5.25-inch front access
cage shelf
Wide green
rails There is no specific side to which these guides must be
installed. However, they
must be inserted in the two
holes located at the bottom
of the drive.
3.5-inch device
(floppy, zip drive,
etc.)
Narrow
green left
and right
rails
Carefullybreak offthemetal
plate from the chassis.
Insert the guide rail labeled
“L” on the left-hand side
(cable connectors facing
towards you and positioned
at the top), and the guide
rail “R” on the right-hand
side of the hard disk drive.

HP x2000 Service Information
Parts and Part Numbers
Chapter 114
Parts and Part Numbers
1
1f
1b
1e
2d
2f
3
4
1d
1a
2e
2a
2b
2c
5
1c

HP x2000 Service Information
Parts and Part Numbers
Chapter 1 15
Table 1-1 Parts List
Item Description Replacement
Part Number Exchange Part Number
1Chassis assembly: A7218-62001 —
1a Main fan assembly 120mm A1280-68509 —
1b LCD MaxiLife status panel 5064-9162 —
1c 5.25-inch to 3.5-inch HDD adapter tray 5002-6267 —
1d Upper bezel assembly A7218-40001 —
1e Lower bezel assembly A1280-64301 —
1f Card guide assembly (includes fan & speaker) 5065-2573 —
Support kit, including:
•bumper feet
•cover screws
•anti-intrusion switch
•HDD thermal sensor
•system board bracket and screw
•5 1/2-inch filler panel, 3 1/4-inch floppy
panel, 31/4-inch cover filler, spare I/O
panel
Qty.
4
2
1
1
1
1
—
Not shown in graphic:
Left door (cover) assembly A1280-62402 —
Universal AGP retainer clip A7185-41001 —
Cover lock assembly 5064-2645 —
2Cables:
2a FDD IDE cable 5184-1516 —
2b HDD IDE cable 5184-1503 —
2c CD-ROM IDE cable 5184-3874 —
2d SCSI cable, 5 point, U160 5184-3869 —
2e SCSI LED cable for U160 SCSI card 5184-3868 —
2f CD-ROM audio cable 5182-1857 —
3 System board See system board parts list (pg. 17)
4 Power supply unit, 492W PFC 0950-3978 —
5 RDRAM Continuity Module D8660-63001 —
Available Parts that are not shown in the graphic on page 14.
Floppy disk drive (1.44) D2035-60293 —
Adaptec 29160 SCSI card A1280-66502 A1280-69502

HP x2000 Service Information
Parts and Part Numbers
Chapter 116
Standard hard disk drives
20 GB IDE Ultra ATA/100 7.2k rpm P1640-63001 P1640-69001
40 GB IDE Ultra ATA/100 7.2k rpm P1641-63001 P1641-69001
18 GB SCSI U160 10k rpm P1576-63001 P1576-69001
36 GB SCSI U160 10k rpm P1577-63001 P1577-69001
Optical drives:
DVD-ROM 12X IDE drive D4388-61004 D4388-69004
CD-ROM 48X IDE drive D4389-60051 —
CD-RW 12X/8X/32X Drive C4502-56000
Graphics cards & cables:
Matrox Millennium G450 AGP 16MB Dual
nVidia Quadro2 Pro
nVidia Quadro2 MXR
FireGL 2
FireGL 4
5065-3897
A6065-66510
A6064-60001
A6076-66510
A7226-60001
P2062-69501
A6065-69510
A6064-69001
A6076-69510
A7226-69001
HP LAN Tan II 5184-4725 —
Input Devices:
Enhanced mouse with scroll/zoom wheel C4736-60101 —
Power cord 8120-xxxx —
Keyboards:
US English keyboard
Canadian French keyboard
German keyboard
Spanish keyboard
French keyboard
Latin Spanish keyboard
Swiss keyboard
Swedish keyboard
UK English keyboard
Italian keyboard
Korean keyboard
Taiwanese keyboard
Japanese keyboard
Thai keyboard
Euro English keyboard
C4742-60101
C4742-60102
C4742-60103
C4742-60104
C4742-60105
C4742-60108
C4742-60111
C4742-60112
C4742-60113
C4742-60117
C4742-60121
C4742-60123
C4742-60124
C4742-60132
C4742-60142
CR2032 battery (3V) 1420-0356 —
Table 1-1 Parts List
Item Description Replacement
Part Number Exchange Part Number

HP x2000 Service Information
Parts and Part Numbers
Chapter 1 17
Table 1-2 System Board
Description Replacement
Part No. Exchange Part No.
System board:
x2000 system board A7218-66510 A7218-69510
Processors (Socket):
Intel Pentium 4, 1.4 GHz P2136-63001 P2136-69001
Intel Pentium 4, 1.5 GHz P2137-63001 P2137-69001
Intel Pentium 4, 1.7 GHz A7225-60001 A7225-69001
Pentium 4 active heatsink P2136-63101 —
Heatsink retainer clip 1205-1290 —
Thermal interface tape A6068-40009 —
Main memory modules
2 x 64 MB kit, PC800 ECC RDRAM
2 x 128 MB kit, PC800 ECC RDRAM
2 x 256 MB kit, PC800 ECC RDRAM
2 x 512 MB kit, PC800 ECC RDRAM
5065-0497
5065-0496
5065-0495
P2143-63001
D9518-69001
D9519-69001
D9520-69001
P2143-69001
Table 1-3 Manuals and Documentation
Description Part Number Comments
Getting Started Guide
English
Japanese A7218-90000 A7218-90002
Paper document only
Accessory Installation Guide
English
Japanese A7218-90010
A7218-90020
Paper document only
Technical Reference Manual electronic file only
Online documentation (electronic files) can be downloaded from:
http://www.hp.com/workstations/support

HP x2000 Service Information
Parts and Part Numbers
Chapter 118
Table 1-4 Recovery CDs
Recovery CDs
English US (ABA kit)
German (ABD kit)
French (ABF kit)
Japanese (ABJ kit)
English UK (ABU kit)
English Europe (ABB kit)
Taiwanese (ABO kit)
Korean (AB1 kit)
Chinese (AB2 kit)
Canadian French (ABC kit)
Spain Spanish (ABE kit)
Latin Amer. Spanish (ABM kit)
Swiss German (ABP kit)
Swiss French (ABQ kit)
Swiss (ABS kit)
Finnish (ABX kit)
Italian (ABZ kit)
Thailand/Eng. (AKL kit)
A7218-95001
A7218-95002
A7218-95003
A7218-95004
A7218-95005
A7218-95006
A7218-95007
A7218-95008
A7218-95009
A7218-95010
A7218-95011
A7218-95012
A7218-95013
A7218-95014
A7218-95015
A7218-95016
A7218-95017
A7218-95018
—
Training CD A7218-93000 —