HP Compaq tc4200 User manual

Getting Started
HP Compaq Tablet PC Series
Document Part Number: 367427-001
March 2005
This guide explains how to set up your hardware and software
and begin using your tablet PC.
Enhanced for Accessibility.

© 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Getting Started
HP Compaq Tablet PC Series
First Edition March 2005
Reference Number: tc4200
Document Part Number: 367427-001

Contents
1 Hardware Setup
Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2
Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3
Step 3: Connect the Modem. . . . . . . . . . . . . . . . . . . . . . . 1–4
Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–5
Step 4: Connect the Tablet PC to External Power . . . . . . 1–7
Step 5: Open the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . 1–8
Rotating the Display . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Step 6: Turn On the Tablet PC. . . . . . . . . . . . . . . . . . . . 1–12
2 Software Setup
Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4
Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5
Name Your Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Register Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
3 Next Steps
Enable or Disable TouchPad Tapping . . . . . . . . . . . . . . . 3–2
Protect Your Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3
Protect the Tablet PC from Viruses. . . . . . . . . . . . . . 3–4
Protect Your System Files . . . . . . . . . . . . . . . . . . . . . 3–5
Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Updating Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Getting Started iii

Contents
Protect the Tablet PC from Power Surges . . . . . . . . . 3–7
Use the Tablet PC Safely. . . . . . . . . . . . . . . . . . . . . . 3–8
Turn Off the Tablet PC Properly . . . . . . . . . . . . . . . . 3–9
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10
Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Component ID
Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Rear Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Pen Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
A Troubleshooting
Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
Can the Tablet PC Not Be Turned On? . . . . . . . . . . . A–3
Is the Tablet PC Screen Blank? . . . . . . . . . . . . . . . . . A–4
Is Software Functioning Abnormally? . . . . . . . . . . . A–5
Is the Tablet PC Unresponsive?. . . . . . . . . . . . . . . . . A–6
Is the Tablet PC Overheating?. . . . . . . . . . . . . . . . . . A–6
Is an External Device Not Working?. . . . . . . . . . . . . A–7
Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8
Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9
Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9
Contacting Customer Care by E-mail
or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10
Taking the Tablet PC to a Service Partner . . . . . . . A–10
Getting Startediv

Contents
B System Restore
Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2
Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3
Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–4
Reinstalling Applications from Your Hard Drive . . . B–4
Reinstalling Applications from Discs . . . . . . . . . . . . B–5
Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–5
Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–6
Reinstalling Device Drivers and Other Software. . . . . . . B–8
Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . . B–8
Index
Getting Started v

1
Hardware Setup
During hardware setup, you will
1. Identify the hardware required for setup.
2. Insert the battery pack into the tablet PC, so the battery
can begin to charge as soon as the tablet PC is connected
to external power.
3. Connect the modem, so you will be able to register the
tablet PC and operating system during software setup.
4. Connect the tablet PC to external power.
5. Open the tablet PC.
6. Turn on the tablet PC.
When the tablet PC is turned on, you will be prompted to
begin software setup.
ÄCAUTION: To prevent file corruption and ensure that the correct drivers
are installed:
■Do not set up the tablet PC for the first time while the tablet PC is
docked in an optional Expansion Base. (The Expansion Base can
be used only with select models.)
■During the hardware and software setup procedures:
❏Do not unplug the tablet PC from external power.
❏Do not shut down the tablet PC or initiate standby
or hibernation.
❏Do connect your modem as instructed in “Step 3: Connect the
Modem,” later in this chapter, but do not insert, remove,
connect, or disconnect any other device, cable, or cord.
Getting Started1–1

Hardware Setup
Step 1: Identify the Setup Hardware
To set up the tablet PC for the first time, you need the tablet PC,
the AC adapter 1, the power cord 2, and the battery pack 3.
If you would like to use the modem to register your tablet PC and
operating system during software setup, you will also need the
modem cable 4.
If you are connecting the modem cable in a country where
RJ-11 telephone jacks are not standard, you will need the
modem adapter 5to connect the modem cable. (If you purchased
the tablet PC in a country where RJ-11 jacks are not standard, a
modem adapter specific to the country in which you purchased
the tablet PC is included with the tablet PC.)
✎Power cords, modem cables, and modem adapters vary in
appearance by region and country. Battery packs vary by model.
1–2 Getting Started

Hardware Setup
Step 2: Insert the Battery Pack
To insert the battery pack:
✎Battery packs vary by model.
1. Turn the tablet PC upside down.
2. Slide the battery pack 1into the battery bay until it is seated.
3. Press the battery pack 2into the tablet PC until it clicks into
place.
ÄCAUTION: To prevent a lack of response when you turn on the tablet
PC at “Step 6: Turn On the Tablet PC,” make sure the battery pack is
firmly seated.
Getting Started 1–3

Hardware Setup
Step 3: Connect the Modem
To connect the modem so that you can register your tablet PC
and operating system during software setup:
■Follow the instructions in this section for connecting the
modem to an analog telephone line.
– or –
■Follow the instructions provided by your Internet service
provider to connect the tablet PC to the Internet through
a DSL (Digital Subscriber Line) modem, cable modem, or
network connection. For more information about these and
other Internet connection methods, refer to the “Connect to
the Internet” section in Chapter 3, “Next Steps.”
✎It might be easier to connect your modem to a telephone line
now and set up other Internet connections later, after you have
completed software setup.
Jacks for analog telephone lines vary by country.
■If you are connecting the modem to a telephone line in a
country where RJ-11 telephone jacks are standard, follow the
instructions in the “Connecting the Modem to an RJ-11 Jack”
section next in this chapter.
■If you are connecting the modem to a telephone line in
a country where RJ-11 telephone jacks are not standard,
follow the instructions in the “Connecting the Modem with
an Adapter” section later in this chapter.
ÅWARNING: To reduce the risk of electric shock, disconnect the modem
from the telephone network before accessing an internal compartment
of the tablet PC. Internal compartments include the memory
compartment, the battery bay, and the hard drive bay.
1–4Getting Started