HP Pavilion DV7-3085 Manual

HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
Document Part Number: 575975-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2009
Document Part Number: 575975-001

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide i
Contents
1 Product description
2 External component identification
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons and fingerprint reader (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Rear component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Flush glass display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
BrightView panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Primary hard drive cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Secondary hard drive cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

ii Maintenance and Service Guide
Contents
TV tuner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Switch cover and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22
Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34
Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37
Audio/infrared board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Subwoofer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42
TV tuner module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–43
Modem module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44
Power connector cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–45
Fan/heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–46
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48
5 Setup Utility
Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Using the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
17.3-inch, HD+ flush glass AntiGlare display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
17.3-inch, HD+ BrightView display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Blu-ray ROM DVD±R SuperMulti DL Drive specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications. . . . . . . . . . . . . . . . . . . . 6–5
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
7 Screw listing
Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3
Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Contents
Maintenance and Service Guide iii
Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10
Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12
Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Phillips 2.5×4.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14
Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15
Phillips PM2.5×5.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17
Phillips PM2.5×6.5 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18
Phillips PM2.5×14.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–19
8 Backup and Recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering using the recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering using the partition on the hard drive (select models only) . . . . . . . . . . . . . . . . . . . . . . . . 8–4
9 Connector pin assignments
1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5
10 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
11Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Index

Maintenance and Service Guide 1–1
1
Product description
Category Description
Product Name HP Pavilion dv7 Entertainment PC
Processors Intel®Core™2 Quad processors:
Intel Core i7-820QM processor with 1.73-GHz, SC turbo up to 3.06-GHz with 8-MB L2 cache
and 1333-MHz front side bus (FSB)
Intel Core i7-720QM processor with 1.60-GHz, SC turbo up to 2.80-GHz with 8-MB L2 cache
and 1333-MHz FSB
Chipset Intel 5 Series Express
Graphics Discrete graphics subsystem memory:
■NVidia GeForce GT 230M (N10P-GE) with 1024 MB
■NVidia GeForce G 105M (N10M-GE) with 512 MB
Panels 17.3-inch, HD+ (1600 × 900) LED flush glass
17.3-inch, HD+ (1600 × 900) LED BrightView
Flush glass panel cover support
Support for lighted logo on top bezel
Typical brightness 200 nits
Webcam Low-light VGA camera
Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second
Memory 2 customer-accessible/upgradable memory module slots
Supports dual-channel memory
DDR3, 1066-MHz
Supports up to 8 GB of system RAM in the following configurations:
■8192-MB total system memory (4096 MB × 2, dual-channel)
■6144-MB total system memory (2048 MB × 1 + 4096 MB × 1)
■4096-MB total system memory (2048 × 2, dual-channel)
■3072-MB total system memory (2048 × 1024)
■2048-MB total system memory (1024 × 2, dual-channel)
■2048-MB total system memory (2048 × 1)
■1024-MB total system memory (1024 × 1)
Hard drives Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-inch) hard drives
Supports up to 2 hard drives
Support for HP ProtectSmart Drive Protection
(Continued)

1–2 Maintenance and Service Guide
Product description
Dual hard drive configurations:
■1-TB (500-GB, 7200-, 5400-rpm × 2)
■640-GB (320-GB, 7200-rpm × 2)
■640-GB (320-GB, 5400-rpm × 2)
■500-GB (250-GB, 7200-rpm × 2)
■500-GB (250-GB, 5400-rpm × 2)
Single hard drive configurations:
■500-GB, 7200-rpm
■500-GB, 5400-rpm
■320-GB, 7200-rpm
■320-GB, 5400-rpm
■250-GB, 7200-rpm
■250-GB, 5400-rpm
Solid-state drive (SSD)/hard drive configurations:
■128-GB SSD + 500-GB, 7200-rpm
■128-GB SSD + 320-GB, 7200-rpm
Optical drives Fixed (removal of 1 screw required)
12.7-mm tray load
Serial ATA
Supports the following drives:
■DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
■Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe
Microphone 2 omnidirectional microphones, dual-array with appropriate software (supports beam forming,
echo cancellation, and noise suppression)
Audio HD Audio (IDT)
Integrated subwoofer
Supports Microsoft® Premium Requirements
Pavilion-branded Altec Lansing speakers
Modem 56K V.92 data/fax modem
Supports all worldwide certification requirements
Ethernet Integrated 10/100/1000 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module:
■Intel 5100 802.11a/b/g Half-Mini Card WLAN module
■Broadcom 4322 802.11a/b/g/n WLAN module
■Broadcom 802.11a/b/g WLAN module
TV Tuner Integrated ATSC/NTSC/QAM hybrid TV tuner module
Integrated worldwide analog DVB-T TV tuner module
Integrated worldwide DVB-T/ANG TV tuner module
Support for TV tuner antennas for both DVB-T and ATSC/NTSC
External media card One ExpressCard 54 slot
Digital Media Slot supports Secure Digital (SD) Memory Card, Secure Digital High Capacity
(SDHC), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD Picture
Card (XD)
(Continued)
Category Description

Product description
Maintenance and Service Guide 1–3
Ports Audio-in (stereo microphone)
Two audio-out (stereo headphones)
High-Definition Multimedia Interface (HDMI) v1.3 supporting 1080p with HDCP key
eSATA
IEEE 1394a
RJ-11 (modem; select models only)
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0
VGA (Dsub 15-pin)
2-pin AC power for 90-W AC adapter
Docking Expansion port 3 supports the HP Notebook Expansion Base and HP Notebook QuickDock
Keyboard/pointing devices 17-inch full-size keyboard with numeric keypad
TouchPad supports 2-way scrolling
Taps enabled as default
Power requirements 120-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports
2-pin DC connector)
8-cell, 73-Wh, 2.55-Ah Li-ion battery (3.5-hour target battery life)
Security Kensington Security Lock
Fingerprint reader with Digital Persona software support
Operating system Preinstalled:
Windows®7
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drives (2)
Memory module
Optical drive
Category Description

Maintenance and Service Guide 2–1
2
External component identification
Top components
TouchPad
Item Component Function
1TouchPad light ■White: TouchPad is enabled.
■Amber: TouchPad is disabled.
2TouchPad* Moves the pointer and selects or activates items on the screen.
3Left TouchPad button* Functions like the left button on an external mouse.
-TouchPad on/off button Enables/disables the TouchPad.
5TouchPad scroll zone Scrolls up or down.
6Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view or change device preferences, select Start > Devices and Printers. Then,
right-click the device representing your computer, and select Mouse settings.

2–2 Maintenance and Service Guide
External component identification
Lights
Item Component Description
1Caps lock light On: Caps lock is on.
2Power lights (2)* ■On: The computer is on.
■Blinking: The computer is in the Sleep state.
■Off: The computer is off or in Hibernation.
3Volume mute light ■White: Computer sound is on.
■Amber: Computer sound is off.
4 Volume down light On: The volume scroll zone is being used to decrease speaker
volume.
5 Volume up light On: The volume scroll zone is being used to increase speaker
volume.
6Wireless light ■On: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
■Off: All wireless devices are off.
7Num lock light The integrated numeric keypad is enabled, or num lock is enabled on
a connected optional numeric keypad.

External component identification
Maintenance and Service Guide 2–3
Buttons and fingerprint reader (select models only)
8Battery light ■On: A battery is charging.
■Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical
battery level, the battery light begins blinking rapidly.
■Off: If the computer is plugged into an external power source, the
light is turned off when all batteries in the computer are fully
charged. If the computer is not plugged into an external power
source, the light stays off until the battery reaches a low battery
level.
9Drive light ■Blinking: The hard drive or optical drive is being accessed.
■Amber: HP ProtectSmart Hard Drive Protection has temporarily
parked the hard drive.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Item Component Description
Item Component Description
1Power button* ■When the computer is off, press the button to turn on the computer.
■When the computer is on, press the button briefly to initiate Sleep.
■When the computer is in the Sleep state, press the button briefly to exit
Sleep.
■When the computer is in Hibernation, press the button briefly to exit
Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least 5
seconds to turn off the computer.
To learn more about power settings, Select Start > Control Panel > System
and Security > Power Options.
2 Speakers (2) Produce sound.

2–4 Maintenance and Service Guide
External component identification
3 Volume mute button Mutes and restores speaker sound.
4 Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and
to the right to increase volume. You can also tap the minus (-) sign on the
scroll zone to decrease volume, or tap the plus (+) sign on the scroll zone to
increase volume.
5 Previous/rewind button ■Plays the previous track or chapter when the button is pressed once.
■Rewinds media when the button is pressed in combination with the fn key.
6Play/pause button Plays or pauses media.
7Next/fast forward button ■Plays the next track or chapter when the button is pressed once.
■Fast forwards media when pressed in combination with the fn key.
8Stop button Stops playback.
9 Wireless button Turns the wireless feature on or off, but does not establish a wireless
connection.
✎To establish a wireless connection, a wireless network must already be
set up.
-Fingerprint reader (select models
only)
Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Item Component Description

External component identification
Maintenance and Service Guide 2–5
Keys
Item Component Function
1 esc key Displays system information when pressed in combination with the fn key.
2 fn key Executes frequently used system functions when pressed in combination with
a function key or the esc key.
3 Windows logo key Displays the Windows Start menu.
4 Windows applications key Displays a shortcut menu for items beneath the pointer.
5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
6 Function keys Execute frequently used system functions when pressed in combination with
the fn key.

2–6 Maintenance and Service Guide
External component identification
Front components
Item Component Description
1 Power light ■On: The computer is on.
■Blinking: The computer is in the Sleep state.
■Off: The computer is off or in Hibernation.
2 Battery light ■On: A battery is charging.
■Blinking: A battery that is the only available power source has reached a
low battery level. When the battery reaches a critical battery level, the
battery light begins blinking rapidly.
■Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
3 Drive light ■Blinking: The hard drive or optical drive is being accessed.
■Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the
hard drive.
4Consumer infrared lens Receives a signal from the remote control.
5Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
6Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers,
headphones, ear buds, a headset, or television audio.
✎This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.

External component identification
Maintenance and Service Guide 2–7
Rear component
Right-side components
Component Function
Vent Enables airflow to cool internal components.
✎The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
Item Component Function
1Optical drive Reads optical discs and, on select models, also writes to optical discs.
2Optical drive light Blinking: The optical drive is being accessed.
3USB ports (2) Connect optional USB devices.
4TV antenna/cable jack (select models
only)
Connects a TV antenna, a digital cable device, or a satellite device that
receives standard or high-definition TV broadcasts.
5 RJ-11 (modem) jack (select models
only)
Connects a modem cable.
6Security cable slot Attaches an optional security cable to the computer.
✎The security cable is designed to act as a deterrent, but it may not
prevent the computer from being mishandled or stolen.
7 AC adapter light ■On: The computer is connected to external power.
■Off: The computer is not connected to external power.
8Power connector Connects an AC adapter.

2–8 Maintenance and Service Guide
External component identification
Left-side components
Item Component Function
1External monitor port Connects an external VGA monitor or projector.
2Expansion port 3 Connects the computer to an optional docking device or an optional
expansion product.
✎The computer has only one expansion port. The term expansion port 3
describes the type of expansion port.
3 RJ-45 (network) jack Connects a network cable.
4HDMI port Connects an optional video or audio device, such as a high-definition
television or any compatible digital or audio component.
5eSATA/USB port (select models only) Connects an optional high-performance eSATA component, such as an
eSATA external hard drive, or connects an optional USB device.
✎Depending on your computer model, the computer may include a USB
port only.
6 USB port Connects an optional USB device.
71394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
8Digital Media Slot light On: A digital card is being accessed.
9Digital Media Slot Supports the following optional digital card formats:
■Memory Stick (MS)
■Memory Stick Pro (MSP)
■MultiMedia Card (MMC)
■Secure Digital (SD) Memory Card
■Secure Digital High Capacity (SDHC) Memory Card
■xD-Picture Card (XD)
■xD-Picture Card (XD) Type H
■xD-Picture Card (XD) Type M
-ExpressCard slot Supports optional ExpressCard/54 cards.

External component identification
Maintenance and Service Guide 2–9
Bottom components
Item Component Function
1Battery bay Holds the battery.
2Battery release latch Releases the battery from the battery bay.
3Vents (9) Enables airflow to cool internal components.
✎The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
4Secondary hard drive bay Holds an optional secondary hard drive.
5Integrated subwoofer Contains the subwoofer speaker.
6Primary hard drive bay Holds the primary hard drive, the memory module slots, and the WLAN
module (select models only).
ÄTo prevent an unresponsive system, replace the wireless module only
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.

2–10 Maintenance and Service Guide
External component identification
Display components
Item Component Description
1Internal display switch Turns off the display and initiates Sleep if the display is closed while the power
is on.
2Internal microphones (2) Record sound.
3Webcam light On: The webcam is in use.
4Webcam Records audio and video and captures still photographs.

External component identification
Maintenance and Service Guide 2–11
Wireless antennas (select models only)
On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These
antennas are not visible from the outside of the computer.
✎For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located in Help and Support.