HP Notebook User manual

User Guide

© Copyright 2014 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2014
Document Part Number: 763382-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows functionality. Go
to http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
For any further information or to request a
full refund of the price of the computer,
please contact your seller.

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii

iv Safety warning notice

Table of contents
1 Starting right ...................................................................................................................................................... 1
Visit the HP Apps Store ........................................................................................................................ 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ......................................................................................................................... 5
Finding your hardware and software information ................................................................................. 5
Locating hardware ............................................................................................................... 5
Locating software ................................................................................................................. 5
Tablet edge components ...................................................................................................................... 6
Display .................................................................................................................................................. 9
Keyboard dock ................................................................................................................................... 11
Top ..................................................................................................................................... 11
TouchPad .......................................................................................................................... 12
Lights ................................................................................................................................. 13
Keys ................................................................................................................................... 14
Front .................................................................................................................................. 16
Right side ........................................................................................................................... 17
Rear side ........................................................................................................................... 18
Releasing the tablet from the keyboard dock .................................................................... 19
Locating system information ............................................................................................................... 19
Changing your tablet's settings .......................................................................................................... 19
Changing your tablet's view ............................................................................................... 19
Turning your tablet's autorotate lock on or off ................................................... 20
Adjusting your tablet's screen brightness .......................................................... 20
Using touch screen gestures (select models only) ............................................................................. 21
One-finger slide ................................................................................................................. 21
Tapping .............................................................................................................................. 22
Scrolling ............................................................................................................................. 22
2-finger pinch zoom ........................................................................................................... 23
Rotating (select models only) ............................................................................................ 23
Edge swipes ...................................................................................................................... 24
Right-edge swipe .............................................................................................. 24
Left-edge swipe ................................................................................................. 24
Top-edge swipe and bottom-edge swipe .......................................................... 25
v

Setting touch screen preferences ....................................................................................................... 25
Using the on-screen keyboard ........................................................................................................... 25
3 Connecting to a network ................................................................................................................................. 27
Connecting to a wireless network ....................................................................................................... 27
Using the wireless controls ................................................................................................ 27
Using the wireless button .................................................................................. 27
Using operating system controls ....................................................................... 27
Sharing data and drives and accessing software .............................................................. 28
Using a WLAN ................................................................................................................... 28
Using an Internet service provider .................................................................... 28
Setting up a WLAN ............................................................................................ 29
Configuring a wireless router ............................................................................ 29
Protecting your WLAN ....................................................................................... 29
Connecting to a WLAN ...................................................................................... 30
Using Bluetooth wireless devices (select models only) ..................................................... 31
4 Enjoying entertainment features ..................................................................................................................... 32
Multimedia features ............................................................................................................................ 32
Using the webcams ............................................................................................................................ 35
Using audio ........................................................................................................................................ 35
Connecting speakers ......................................................................................................... 35
Connecting headphones and microphones ....................................................................... 35
Using Beats Audio ............................................................................................................. 35
Accessing Beats Audio Control Panel ............................................................... 36
Enabling and disabling Beats Audio .................................................................. 36
Testing your audio features ............................................................................................... 36
Using video ......................................................................................................................................... 37
Connecting video devices using an HDMI cable ............................................................... 38
Setting up HDMI audio ...................................................................................... 39
5 Navigating the screen ..................................................................................................................................... 40
Using the TouchPad and gestures ..................................................................................................... 40
Tapping .............................................................................................................................. 41
Scrolling ............................................................................................................................. 42
2-finger pinch zoom ........................................................................................................... 42
2-finger click ....................................................................................................................... 43
Rotating (select models only) ............................................................................................ 43
Flicking (select models only) .............................................................................................. 44
Edge swipes ...................................................................................................................... 44
vi

Right-edge swipe .............................................................................................. 44
Left-edge swipe ................................................................................................. 45
Top-edge swipe ................................................................................................. 45
Using the keyboard and mouse .......................................................................................................... 46
Using the keys ................................................................................................................... 46
Using the action keys ........................................................................................ 46
Using Windows shortcut keys ........................................................................... 47
Using the hot keys ............................................................................................. 47
6 Managing power ............................................................................................................................................. 48
Initiating Sleep and Hibernation ......................................................................................................... 48
Manually initiating and exiting Sleep .................................................................................. 49
Manually initiating and exiting Hibernation (select models only) ....................................... 49
Setting password protection on wakeup ............................................................................ 49
Using the power meter and power settings ........................................................................................ 50
Running on battery power .................................................................................................................. 50
Factory-sealed battery ....................................................................................................... 50
Finding battery information ................................................................................................ 50
Conserving battery power .................................................................................................. 51
Identifying low battery levels .............................................................................................. 51
Resolving a low battery level ............................................................................................. 51
Resolving a low battery level when external power is available ........................ 51
Resolving a low battery level when no power source is available ..................... 51
Resolving a low battery level when the computer cannot exit Hibernation ....... 51
Running on external AC power .......................................................................................................... 52
Troubleshooting power problems ...................................................................................... 52
Refreshing your software content with Intel Smart Connect Technology (select models only) .......... 53
Shutting down (turning off) the computer ........................................................................................... 53
7 Maintaining your computer .............................................................................................................................. 55
Improving performance ...................................................................................................................... 55
Handling drives .................................................................................................................. 55
Using Disk Defragmenter ................................................................................................... 55
Using Disk Cleanup ........................................................................................................... 56
Updating programs and drivers .......................................................................................................... 56
Cleaning your computer ..................................................................................................................... 56
Cleaning procedures .......................................................................................................... 57
Cleaning the display (All-in-Ones or Notebooks) .............................................. 57
Cleaning the sides or cover ............................................................................... 57
Cleaning the TouchPad, keyboard, or mouse ................................................... 57
Traveling with or shipping your computer ........................................................................................... 57
vii

8 Securing your computer and information ........................................................................................................ 59
Using passwords ................................................................................................................................ 59
Setting Windows passwords .............................................................................................. 60
Setting Setup Utility (BIOS) passwords ............................................................................. 60
TPM Embedded Security device (select models only) ....................................................................... 60
Using Internet security software ......................................................................................................... 61
Using antivirus software ..................................................................................................... 61
Using firewall software ....................................................................................................... 62
Installing software updates ................................................................................................................. 62
Installing critical security updates ...................................................................................... 62
Installing HP and third-party software updates .................................................................. 62
Securing your wireless network .......................................................................................................... 62
Backing up your software applications and information ..................................................................... 62
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 63
Starting Setup Utility (BIOS) ............................................................................................................... 63
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ........................................................................................... 63
Downloading a BIOS update ............................................................................................. 64
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 64
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 65
10 Backing up, restoring, and recovering .......................................................................................................... 66
Creating recovery media and backups ............................................................................................... 66
Creating HP Recovery media ............................................................................................ 66
Restore and recovery ......................................................................................................................... 67
Recovering using HP Recovery Manager .......................................................................... 68
What you need to know ..................................................................................... 68
Using the HP Recovery partition (select models only) ...................................... 68
Using HP Recovery media to recover ............................................................... 69
Changing the computer boot order ................................................................... 69
Removing the HP Recovery partition (select models only) ................................................ 69
11 Specifications ................................................................................................................................................ 70
Input power ......................................................................................................................................... 70
Operating environment ....................................................................................................................... 70
12 Electrostatic Discharge ................................................................................................................................. 71
viii

Index ................................................................................................................................................................... 72
ix

x

1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after you set up your computer, fun things to do with your
computer, and where to find additional HP resources.
Visit the HP Apps Store
The HP Apps Store offers a wide choice of popular games, entertainment and music apps,
productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection
is updated regularly and includes regional content and country-specific offers. Be sure to check the
HP Apps Store frequently for new and updated features.
IMPORTANT: You must be connected to the Internet to access the HP Apps Store.
To view and download an app:
1. From the Start screen, select the Store app.
2. Select HP picks to view all the available apps.
3. Select the app you want to download, and then follow the on-screen instructions. When the
download is complete, the app appears on the All apps screen.
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of
your smart investment:
●If you haven’t already done so, connect to a wired or wireless network. See details in Connecting
to a network on page 27.
●Become familiar with the computer hardware and software. For more information, see Getting to
know your computer on page 5 and Enjoying entertainment features on page 32.
●Update or purchase antivirus software. See Using antivirus software on page 61.
●Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up,
restoring, and recovering on page 66.
Fun things to do
●You know that you can watch a YouTube video on the computer. But did you know that you can
also connect your computer to a TV or gaming console? For more information, see Connecting
video devices using an HDMI cable on page 38.
●You know that you can listen to music on the computer. But did you know that you can also
stream live radio to the computer and listen to music or talk radio from all over the world? See
Using audio on page 35.
Visit the HP Apps Store 1

●Experience music the way the artist intended, with deep controlled bass and clear, pure sound.
See Using Beats Audio on page 35.
●Use the TouchPad and the new Windows touch gestures for smooth control of images and
pages of text. See Using the TouchPad and gestures on page 40.
2 Chapter 1 Starting right

More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
●Overview of computer setup and features
Help and Support
To access Help and Support, from the Start screen,
type help, and then from the Search window, select
Help and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●A broad range of how-to information and troubleshooting tips
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
●Online chat with an HP technician
●Support telephone numbers
●HP service center locations
Safety & Comfort Guide
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select User
guides.
‒ or –
Go to http://www.hp.com/ergo.
●Proper workstation setup
●Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury
●Electrical and mechanical safety information
Regulatory, Safety and Environmental Notices
To access this guide:
▲From the Start screen, type support, and then
select the HP Support Assistant app.
●Important regulatory notices, including proper battery disposal
information
Limited Warranty *
To access this guide:
1. From the Start screen, type support, and then
select the HP Support Assistant app.
2. Select My computer, and then select Warranty
and services.
– or –
Go to http://www.hp.com/go/orderdocuments.
●Specific warranty information about this computer
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from http://www.hp.com/go/orderdocuments or write to:
●North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
More HP resources 3

Resource Contents
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
4 Chapter 1 Starting right

2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type control panel, and then select Control Panel.
2. Select System and Security, select System, and then click Device Manager in the left column. A
list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
Mode Steps
1. From the Start screen, right-click using the mouse.
– or –
Swipe from the top of the TouchPad to reveal all apps.
2. Select the All apps icon.
1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display bezel
onto the screen.
2. Tap All apps.
Finding your hardware and software information 5

Tablet edge components
Components Description
(1) Power connector Connects an AC adapter.
(2) Micro SIM slot (select models only) Supports a wireless subscriber identity module (SIM).
(3) Alignment post connectors (2) Align and attach the tablet to the keyboard dock.
(4) Docking port/power connector Connects the tablet to the keyboard dock and connects an
AC adapter.
(5) Micro memory card reader Reads optional micro memory cards that store, manage,
share, or access information.
●To insert a card, hold the card label-side up, with
connectors facing the slot. Insert the card into the slot,
and then push in on the card until it is firmly seated.
●To remove a card, press in on the card until it pops out.
(6) Audio-out (headphone)/Audio-in
(microphone) combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before using headphones, earbuds, or a headset.
For additional safety information, see the
Regulatory, Safety
and Environmental Notices
. To access this guide, from the
Start screen, type support, select the HP Support Assistant
app, select My computer, and then select User guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
6 Chapter 2 Getting to know your computer

Components Description
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(7) Power button ●When the tablet is off, press the button to turn on the
tablet.
●When the tablet is on, press the button briefly to initiate
Sleep.
●When the tablet is in the Sleep state, press the button
briefly to exit Sleep.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the tablet has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
tablet.
To learn more about your power settings, see your power
options. Swipe from the right edge of the
TouchPad or touch screen to display the charms, tap
Search, and then tap the search box. In the search box, type
power, select Settings, and then select Power options, or
see Managing power on page 48.
– or –
On the Start screen, type power, select Power
and sleep settings, and then select Power and sleep, or see
Managing power on page 48.
(8) Webcam (rear) (select models only) Records video, captures still photographs, and allows video
conferences and online chat by means of streaming video.
Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then tap
the search box. type c, and then select CyberLink YouCam
from the list of applications.
– or –
From the Start screen, type c, and then select
CyberLink YouCam from the list of applications.
(9) Volume up/down button Controls speaker volume on the tablet.
●To increase speaker volume, press the + edge of the
button.
●To decrease speaker volume, press the – edge of the
button.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and
Tablet edge components 7

Components Description
Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support,
select the HP Support Assistant app, select My computer, and then select User guides.
8 Chapter 2 Getting to know your computer

Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with
wireless local area networks (WLANs).
(2) WWAN antennas (2) (select models only) Send and receive wireless signals to communicate with
wireless wide area networks (WWANs).
(3) Internal microphones (2) Record sound.
(4) Webcam light (front) On: The webcam is in use.
(5) Webcam (front) Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
Swipe from the right edge of the TouchPad or
touch screen to display the charms, tap Search, and then tap
the search box. type c, and then select CyberLink YouCam
from the list of applications.
– or –
From the Start screen, type c, and then select
CyberLink YouCam from the list of applications.
(6) Speakers (2) Produce sound.
Display 9

Component Description
(7) Windows button Returns you to the Start screen from any app or window.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Regulatory, Safety, and
Environmental Notices
that applies to your country or region. To access this guide, from the Start screen, type support,
select the HP Support Assistant app, select My computer, and then select User guides.
10 Chapter 2 Getting to know your computer