HP Pavilion dv9000 Manual

Maintenance and Service
Guide
HP Pavilion dv9000 Notebook PC
Document Part Number: 417615-003
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.
Microsoft, Windows, and Windows Vista are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or
other countries. Intel and Core are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD Logo is a trademark of its
proprietor. AMD, the AMD Arrow logo and combinations thereof are
trademarks of Advanced Micro Devices, Inc.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv9000 Notebook PC
Third Edition: April 2007
First Edition: August 2006
Document Part Number: 417615-003

Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of
overheating the computer, do not place the computer directly on your
lap or obstruct the computer air vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining
optional printer, or a soft surface, such as pillows or rugs or clothing, to
block airflow. Also, do not allow the AC adapter to contact the skin or a
soft surface, such as pillows or rugs or clothing, during operation. The
computer and the AC adapter comply with the user-accessible surface
temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Maintenance and Service Guide iv
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8
Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

v Maintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–20
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24
3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26
3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28
3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Contents
Maintenance and Service Guide vi
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12
5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25
5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–32
5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–34
5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47
5.16 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–53
5.17 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.19 USB/Magnetic Board . . . . . . . . . . . . . . . . . . . . . . 5–60
5.20 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–62
5.21 Top Cover Support Trim. . . . . . . . . . . . . . . . . . . . 5–65
5.22 Display Lid Switch Module . . . . . . . . . . . . . . . . . 5–68
5.23 Power Connector Assembly . . . . . . . . . . . . . . . . . 5–70
5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–74
5.25 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–79
5.26 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–84

vii Maintenance and Service Guide
Contents
6 Specifications
AScrewListing
B Backup and Recovery in Windows XP
C Backup and Recovery in Windows Vista
D Display Component Recycling
E Connector Pin Assignments
F Power Cord Set Requirements
Index

Maintenance and Service Guide 1–1
1
Product Description
The HP Pavilion dv9000 Notebook PC offers advanced
modularity, Intel® Core™ Duo processors, and extensive
multimedia support.
HP Pavilion dv9000 Notebook PC

1–2 Maintenance and Service Guide
Product Description
1.1 F e a t u r e s
■The following processors are available, varying by
computer model:
❏Intel Core Duo T7200 (2.00-GHz)
❏Intel Core Duo T5600 (1.83-GHz)
❏Intel Core Duo T5500 (1.66-GHz)
❏Intel Core Duo T5200 (1.66-GHz)I
❏Intel Core Duo T2250 (1.66-GHz)
❏Intel Core Duo T2300E (1.66-GHz)
❏AMD Turion ML-60 2.0-GHz
❏AMD Turion ML-56 1.8-GHz
❏AMD Turion ML-52 1.6-GHz
❏AMD Turion ML-50 1.6-GHz
❏Mobile AMD Sempron 3500+ (1.8-GHz)
■The following displays are available, varying by
computer model:
❏17.0-inch WSXGA+ BrightView (1680 × 1050) TFT
display with over 16.7 million colors
❏17.0-inch WXGA+ BrightView (1440 × 900) TFT display
with over 16.7 million colors
■160-, 120-, 100-, or 80-GB high-capacity hard drive, varying
by computer model
■512-MB DDR synchronous DRAM (SDRAM) at 667 MHz,
expandable to 2.0 GB
■Microsoft® Windows Vista™ Business, Windows Vista
Home Basic, and Windows® XP Professional
■Full-size Windows keyboard with numeric keypad
■TouchPad pointing device with on/off button and dedicated
two-way scroll zone

Product Description
Maintenance and Service Guide 1–3
■Integrated 10/100/1000 Gigabit Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack, varying
by computer model
■Integrated high-speed 56K modem with RJ-11 jack
■Integrated wireless support for Mini Card IEEE 802.11a/b/g
and 802.11b/g WLAN devices
■Support for ExpressCard
■External 90-watt AC adapter with 3-wire power cord
■8-cell Li-Ion battery
■Stereo speakers with volume control buttons
■Integrated 1.3-megapixel camera
■Integrated microphones (select models only)
■Support for the following optical drives:
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
❏DVD±RW/R and CD-RW Double-Layer Combo Drive
■Connectors:
❏Audio-in (microphone)
❏Audio-out (headphone, 2)
❏Consumer infrared lens
❏Expansion port 3
❏ExpressCard
❏External monitor
❏IEEE 1394a digital
❏Digital Media Slot
❏Power
❏RJ-11 (modem)
❏RJ-45 (network)
❏S-Video-out
❏Universal Serial Bus (USB) v. 2.0 (4 ports)

1–4 Maintenance and Service Guide
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer For Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.7, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.

Product Description
Maintenance and Service Guide 1–5
1. 3 Powe r M a n a g e m e n t
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■Standby
■Hibernation
■Setting customization by the user
■Hotkeys for setting the level of performance
■Battery calibration
■Lid switch standby/resume
■Power button
■Advanced Configuration and Power Management (ACPM)
compliance

1–6 Maintenance and Service Guide
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
Table 1-1
Front Components
Item Component Function
1 Power light On: The computer is on.
Blinking: The computer is in standby.
Off: The computer is off or in hibernation.
2 Battery light On: A battery is charging.
Blinking: A battery that is the only available
power source has reached a low-battery
condition. When the battery reaches a
critical low-battery condition, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an
external power source, the light is turned off
when all batteries in the computer are fully
charged. If the computer is not plugged into
an external power source, the light stays off
until the battery reaches a low-battery
condition.

Product Description
Maintenance and Service Guide 1–7
3 Drive light Blinking: The hard drive or optical drive is
being accessed.
4 Wireless switch Turns the wireless feature on or off, but
does not create a wireless connection.
✎A wireless network must be set up in
order to establish a wireless
connection.
5 Wireless light Blue: An integrated wireless device, such
as a wireless local area network (LAN)
device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
6 Consumer infrared
lens (select models
only)
Receives a signal from the HP Remote
Control.
7Audio-in
(microphone) jack
Connects an optional computer headset
microphone, stereo array microphone, or
monaural microphone.
8Audio-out
(headphone) jack
Produces sound when connected to
optional powered stereo speakers,
headphones, ear buds, a headset, or
television audio.
Audio-out
(headphone) S/PDIF
jack
Provides enhanced audio performance,
including surround sound and other
high-end audio output.
9 Display lid latch Opens the computer.
Table 1-1
Front Components
(Continued)
Item Component Function

1–8 Maintenance and Service Guide
Product Description
The external components on the left side of the computer are
shown below and described in Table 1-2.
Left-Side Components
Table 1-2
Left-Side Components
Item Component Function
1 Security cable slot Attaches an optional security cable to the
computer.
✎The security cable is designed to act
as a deterrent, but it may not prevent
the computer from being mishandled
or stolen.
2 S-Video-out jack Connects an optional S-Video device such
as a television, VCR, camcorder, overhead
projector, or video capture card.
3 External monitor port Connects an external VGA monitor or
projector.

Product Description
Maintenance and Service Guide 1–9
4 Expansion port 3 Connects the computer to an optional
expansion product.
✎The computer has only one
expansion port. The term
expansion
port 3
describes the type of
expansion port.
5 RJ-45 (network) jack Connects a network cable.
✎The RJ-45 (network) jack provides
Gigabit Ethernet functionality.
6 RJ-11 (modem) jack Connects a modem cable.
7 HDMI port
(select models only)
Connects an optional audio or video device
such as a high-definition television, set-top
box, DVD player, or any compatible digital
or audio device.
8 USB ports (2) Connect optional USB devices.
9 1394 port Connects an optional IEEE 1394 or 1394a
device, such as a camcorder.
10 Digital Media Slot light On: A digital card is being accessed.
11 Digital Media Slot Supports the following optional digital card
formats: Secure Digital (SD) Memory Card,
MultiMediaCard (MMC), Secure Digital
Input/Output (SD I/O), Memory Stick (MS),
Memory Stick Pro (MSP), xDPicture Card
(XD), xD-Picture Card (XD) Type M.
Table 1-2
Left-Side Components
(Continued)
Item Component Function

1–10 Maintenance and Service Guide
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-3.
Right-Side Components

Product Description
Maintenance and Service Guide 1–11
Table 1-3
Right-Side Components
Item Component Function
1 USB ports (2) Connect optional USB devices.
2 ExpressCard slot Supports optional ExpressCard/54 cards.
3 Optical drive Reads an optical disc.
4 Power connector Connects an AC adapter.

1–12 Maintenance and Service Guide
Product Description
The computer keyboard components are shown below and
described in Table 1-4.
Keyboard Components

Product Description
Maintenance and Service Guide 1–13
Table 1-4
Keyboard Components
Item Component Function
1 Function keys Execute frequently used system functions
when pressed in combination with the
fn key.
2caps lock key Enables caps lock and turns on the caps
lock light.
3fn key Executes frequently used system
functions when pressed in combination
with a function key or the esc key.
4 Windows logo key Displays the Microsoft Windows Start
menu.
5Windows
applications key
Displays a shortcut menu for items
beneath the pointer.
6 Arrow keys Move the cursor around the screen.
7 Numeric keypad keys Can be used like the keys on an external
numeric keypad.
8num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.