HP ProLiant ML350e Gen8 User manual

HPE ProLiant ML350e Gen8 v2 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 742234-002R
January 2016
Edition: 3

© Copyright 2013, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Contents 3
Contents
Component identification ....................................................................................................................... 6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................8
Rear panel components ...........................................................................................................................................9
Rear panel LEDs ....................................................................................................................................................10
System board components.....................................................................................................................................10
System maintenance switch........................................................................................................................11
System board LEDs.....................................................................................................................................12
NMI functionality..........................................................................................................................................12
DIMM slot locations .....................................................................................................................................13
Smart Array SAS RAID controller card components ..............................................................................................13
SAS and SATA device numbers ............................................................................................................................14
SAS and SATA drive LED combinations................................................................................................................16
FBWC module LED definitions...............................................................................................................................17
P222 and P430 modules .............................................................................................................................17
B120i module...............................................................................................................................................18
Hot-plug drive LED definitions................................................................................................................................19
Fan locations ..........................................................................................................................................................20
Redundant power supply connectors .....................................................................................................................20
Operations ........................................................................................................................................... 22
Power up the server ...............................................................................................................................................22
Power down the server...........................................................................................................................................22
Unlock the front bezel.............................................................................................................................................23
Lock the front bezel ................................................................................................................................................23
Remove the front bezel ..........................................................................................................................................23
Install the front bezel ..............................................................................................................................................24
Remove the access panel ......................................................................................................................................24
Install the access panel ..........................................................................................................................................25
Remove the PCI air baffle ......................................................................................................................................26
Remove the system air baffle.................................................................................................................................27
Install the system air baffle.....................................................................................................................................27
Remove the full-length expansion board................................................................................................................28
Remove the fan modules and the fan blank...........................................................................................................29
Install the fan modules and the fan blank...............................................................................................................30
Setup ................................................................................................................................................... 32
Optional services....................................................................................................................................................32
Optimum environment ............................................................................................................................................32
Space and airflow requirements..................................................................................................................32
Temperature requirements ..........................................................................................................................32
Power requirements ....................................................................................................................................33
Electrical grounding requirements ...............................................................................................................33
Server warnings and cautions ................................................................................................................................33
Identifying tower server shipping carton contents ..................................................................................................34
Installing hardware options.....................................................................................................................................34
Setting up a tower server .......................................................................................................................................34
Powering on and selecting boot options.................................................................................................................35
Installing the operating system...............................................................................................................................35
Registering the server ............................................................................................................................................36
Hardware options installation ............................................................................................................... 37
Introduction.............................................................................................................................................................37
PCI air baffle option................................................................................................................................................37
Second processor option........................................................................................................................................38

Contents 4
Memory options......................................................................................................................................................43
HPE SmartMemory......................................................................................................................................44
Memory subsystem architecture..................................................................................................................45
Single-rank, dual-rank, and quad-rank DIMMs............................................................................................45
DIMM identification......................................................................................................................................46
Memory configurations ...........................................................................................................................................46
General DIMM slot population guidelines...............................................................................................................47
Advanced ECC memory configuration ........................................................................................................47
Online Spare memory configuration............................................................................................................48
Lockstep memory configuration...................................................................................................................48
Advanced ECC population guidelines .........................................................................................................48
Online spare population...............................................................................................................................48
Lockstep Memory population guidelines .....................................................................................................48
Population order ..........................................................................................................................................48
Installing a DIMM....................................................................................................................................................49
Drive options ..........................................................................................................................................................50
Installing a hot-plug drive.............................................................................................................................50
Installing a non-hot-plug drive .....................................................................................................................51
Optical drive option.................................................................................................................................................54
FBWC options ........................................................................................................................................................56
Installing the FBWC module and capacitor pack (P222 and P430).............................................................57
Installing the FBWC module and capacitor pack (B120i) ............................................................................58
Installing an expansion board.................................................................................................................................61
Eight-bay SFF drive cage option ............................................................................................................................62
Four-bay LFF drive cage option .............................................................................................................................66
Redundant hot-plug power supply enablement kit option ......................................................................................70
Smart Array cable option........................................................................................................................................74
Power supply module .............................................................................................................................................76
HP Trusted Platform Module option .......................................................................................................................77
Installing the Trusted Platform Module board..............................................................................................77
Retaining the recovery key/password..........................................................................................................79
Enabling the Trusted Platform Module ........................................................................................................79
Cabling ................................................................................................................................................ 81
Storage cabling ......................................................................................................................................................81
Non-hot-plug, four-bay LFF drive cabling....................................................................................................81
Hot-plug, four-bay LFF drive cabling ...........................................................................................................81
Hot-plug, four-bay + four-bay LFF drive cabling..........................................................................................82
Hot-plug, eight-bay SFF drive cabling .........................................................................................................83
Hot-plug, eight-bay + eight-bay SFF drive cabling ......................................................................................83
Power cabling.........................................................................................................................................................85
Integrated power cabling .............................................................................................................................85
RPS power cabling ......................................................................................................................................85
Optical drive cabling ...............................................................................................................................................86
Capacitor pack cabling ...........................................................................................................................................86
Software and configuration utilities ...................................................................................................... 89
Server mode...........................................................................................................................................................89
Hewlett Packard Enterprise product QuickSpecs...................................................................................................89
HPE iLO Management ...........................................................................................................................................89
HPE iLO.......................................................................................................................................................89
Intelligent Provisioning.................................................................................................................................91
HPE Insight Remote Support ......................................................................................................................92
Insight Online...............................................................................................................................................92
Scripting Toolkit for Windows and Linux......................................................................................................93
Service Pack for ProLiant.......................................................................................................................................93
HP Smart Update Manager .........................................................................................................................93
HPE ROM-Based Setup Utility ...............................................................................................................................94
Using RBSU ................................................................................................................................................94
Auto-configuration process..........................................................................................................................94
Boot options.................................................................................................................................................95
Configuring AMP modes..............................................................................................................................95

Contents 5
Re-entering the server serial number and product ID .................................................................................95
Utilities and features...............................................................................................................................................96
HPE Smart Storage Administrator...............................................................................................................96
Option ROM Configuration for Arrays..........................................................................................................96
ROMPaq utility.............................................................................................................................................97
Automatic Server Recovery.........................................................................................................................97
USB support ................................................................................................................................................97
Redundant ROM support.............................................................................................................................97
Keeping the system current....................................................................................................................................98
Drivers .........................................................................................................................................................98
Software and firmware.................................................................................................................................98
Version control.............................................................................................................................................98
Operating systems and virtualization software support for ProLiant servers...............................................99
HPE Technology Service Portfolio ..............................................................................................................99
Change control and proactive notification ...................................................................................................99
Troubleshooting ................................................................................................................................. 100
Troubleshooting resources...................................................................................................................................100
System battery replacement .............................................................................................................. 101
Electrostatic discharge....................................................................................................................... 103
Preventing electrostatic discharge .......................................................................................................................103
Grounding methods to prevent electrostatic discharge ........................................................................................103
Specifications .................................................................................................................................... 104
Environmental specifications................................................................................................................................104
Server specifications ............................................................................................................................................104
Power supply specifications .................................................................................................................................104
Hot-plug power supply calculations......................................................................................................................105
Warranty and regulatory information .................................................................................................. 106
Warranty information ............................................................................................................................................106
Regulatory information .........................................................................................................................................106
Safety and regulatory compliance .............................................................................................................106
Belarus Kazakhstan Russia marking.........................................................................................................106
Turkey RoHS material content declaration................................................................................................107
Ukraine RoHS material content declaration ..............................................................................................107
Support and other resources.............................................................................................................. 108
Accessing Hewlett Packard Enterprise Support...................................................................................................108
Information to collect .................................................................................................................................108
Accessing updates ...............................................................................................................................................108
Websites...............................................................................................................................................................108
Customer Self Repair ...........................................................................................................................................109
Remote support....................................................................................................................................................116
Acronyms and abbreviations.............................................................................................................. 117
Documentation feedback ................................................................................................................... 121
Index.................................................................................................................................................. 122

Component identification 6
Component identification
Front panel components
•Non-hot-plug drive configuration
Item Description
1
Optical drive
2
Optional media bay (2)
3
USB 2.0 connectors (2)
4
Thermal sensor
5
LFF drives (4)

Component identification 7
•Four-bay LFF drive configuration
Item
Description
1
Optical drive
2
Optional media bay (2)
3
USB 2.0 connectors (2)
4
Thermal sensor
5
LFF drives (4)
6
Optional drive bay
•Eight-bay SFF drive configuration
Item Description
1
Optical drive
2
Optional media bay (2)
3
USB 2.0 connectors (2)
4
Thermal sensor

Component identification 8
Item
Description
5
SFF drives (8)
6
Optional drive bay
Front panel LEDs and buttons
Item
Description
Status
1
Health LED
Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
2
NIC status LED
Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
3
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
* To identify components in a degraded or critical state, see the Systems Insight Display LEDs ("Front panel LEDs
and buttons" on page 8), check iLO/BIOS logs, and reference the server troubleshooting guide.
** Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.

Component identification 9
Rear panel components
Item
Description
1
Integrated power supply
2
Slot 6 PCIe2 x4(1) for processor 1
3
Slot 5 PCIe2 x8(4,1) for processor 1
4
Slot 4 PCIe3 x16(8,4,1) for processor 2
5
Slot 3 PCIe3 x16(16,8,4,1) for processor 2
6
Slot 2 PCIe3x16 (16,8,4,1) for processor 1
7
Slot 1 PCIe3 x8 (4,1) for processor 1
8
USB 2.0 connectors (4)
9
Video connector
10
Serial connector
11
UID/LED button
12
NIC connector 2
13
NIC connector 1
14
iLO connector

Component identification 10
Rear panel LEDs
Item Description Status
1
NIC activity LED
Green = Network activity
Flashing green = Network activity
Off = No network activity
2
NIC link LED
Green = Network link
Off = No network link
3
UID LED button
Blue = Activated
Flashing blue = System is being managed remotely
Off = Deactivated
System board components

Component identification 11
Item
Description
1
Slot 6 PCIe2 x4 (1)
2
Slot 5 PCIe2 x8 (4,1)
3
Slot 4 PCIe3 x16 (8,4,1)
4
Slot 3 PCIe3 x16 (16,8,4,1)
5
System maintenance switch
6
Slot 2 PCIe3 x16 (16,8,4,1)
7
Slot 1 PCIe3 x8 (4,1)
8
Processor 2 DIMM slots
9
Processor socket 2
10
System battery
11
Processor 2 power connector
12
Processor socket 1 (populated)
13
Processor 1 DIMM slots
14
Internal USB connector
15
Fan connector 3
16
SD card connector
17
Internal USB tape drive connector
18
Processor 1 power connector
19
SATA connector 2
20
SATA connector 1
21
Mini-SAS connector
22
System board power connector
23
Fan connector 2
24
Front panel connector
25
Front panel connector
26
Fan connector 1
27
Ambient temperature sensor connector
28
Redundant power supply connector
29
Cache module connector
30
TPM connector
31
NMI header
System maintenance switch
The system maintenance switch (SW2) is a twelve-position switch that is used for system configuration.
Position
Description
Function
S1
iLO security
override
Off = No function.
On = Override enabled.
S2
Configuration
lock
Off = System configuration can be
changed.
On = System configuration is
locked.
S5
Password disable
Off = Power-on password enabled.
On = Power-on password disabled.

Component identification 12
Position
Description
Function
S6
Reset
configuration
Off = No function
On = ROM reads the system
configuration as invalid.
S3, S4,
S7-S12
—
Reserved
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase
all system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
System board LEDs
Item
LED description
Status
1
System power good
Green = System power good
Off = System power not ready
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 10).
For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).

Component identification 13
DIMM slot locations
DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
Smart Array SAS RAID controller card components
Item Description
1
Cache module
2
Capacitor pack cable connector
3
Internal SAS connector

Component identification 14
SAS and SATA device numbers
With optional drive cages installed, the server supports up to 16 SFF drives or up to 8 LFF drives. The
server does not support mixing SFF and LFF drives.
Hewlett Packard Enterprise recommends that you populate drive bays starting with the lowest SAS or
SATA device number. Drives are numbered from left to right in each component box. Component boxes
are numbered 1 to 2 from top to bottom.
•SFF drive numbering
•Eight-bay + eight-bay SFF drive numbering

Component identification 15
•LFF drive numbering
•Four-bay + four-bay LFF drive numbering (hot-plug only)

Component identification 16
•Non-hot-plug drive numbering
SAS and SATA drive LED combinations
Online/activity
LED (green)
Fault/UID LED
(amber/blue)
Interpretation
On, off, or
flashing
Alternating amber and
blue
The drive has failed, or a predictive failure alert has been
received for this drive. The drive also has been selected by a
management application.
On, off, or
flashing
Steadily blue
The drive is operating normally, and it has been selected by a
management application.
On
Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
On
Off
The drive is online, but it is not active currently.
Flashing
regularly (1 Hz)
Amber, flashing
regularly (1 Hz)
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data loss,
do not replace the drive until the expansion or migration is
complete.*
Flashing
regularly (1 Hz)
Off
The drive is rebuilding, or it is part of an array that is undergoing
capacity expansion or stripe migration.*
Flashing
irregularly
Amber, flashing
regularly (1 Hz)
The drive is active, but a predictive failure alert has been
received for this drive. Replace the drive as soon as possible.
Flashing
irregularly
Off
The drive is active, and it is operating normally.
Off
Steadily amber
A critical fault condition has been identified for this drive, and
the controller has placed it offline. Replace the drive as soon as
possible.
Off
Amber, flashing
regularly (1 Hz)
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
Off
Off
The drive is offline, a spare, or not configured as part of an
array.
* Do not remove the drive. Removing a drive might terminate the current operation and cause data loss.

Component identification 17
FBWC module LED definitions
P222 and P430 modules
The FBWC module has three LEDs (one amber and two green). The LEDs are duplicated on the reverse
side of the FBWC module to facilitate status viewing.
1 - Amber 2 - Green 3 - Green Interpretation
Off
Off
Off
The FBWC module is not powered.
Off
Flashing 0.5 Hz
Flashing 0.5 Hz
The FBWC microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off
Flashing 1 Hz
Flashing 1 Hz
The FBWC module is powering up, and the capacitor
pack is charging.
Off
Off
Flashing 1 Hz
The FBWC module is idle, and the capacitor pack is
charging.
Off
Off
On
The FBWC module is idle, and the capacitor pack is
charged.
Off
On
On
The FBWC module is idle, the capacitor pack is
charged, and the cache
contains data that has not yet
been written to the drives.
Off
Flashing 1 Hz
Off
A backup is in progress.
Off
On
Off
The current backup is complete with no errors.
Flashing 1 Hz
Flashing 1 Hz
Off
The current backup failed, and data has been lost.
Flashing 1 Hz
Flashing 1 Hz
On
A power error occurred during the previous or current
boot. Data might be corrupt.
Flashing 1 Hz
On
Off
An overtemperature condition exists.
Flashing 2 Hz
Flashing 2 Hz
Off
The capacitor pack is not attached.
Flashing 2 Hz
Flashing 2 Hz
On
The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On
On
Off
The current backup is complete, but power
fluctuations occurred during the backup.
On
On
On
The cache module microcontroller has failed.

Component identification 18
B120i module
The FBWC module has three LEDs (one amber and two green).
1 - Amber
2 - Green
3 - Green
Interpretation
Off
Off
Off
The FBWC module is not powered.
Off
Flashing 0.5 Hz
Flashing 0.5 Hz
The FBWC microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Off
Flashing 1 Hz
Flashing 1 Hz
The FBWC module is powering up, and the capacitor
pack is charging.
Off
Off
Flashing 1 Hz
The FBWC module is idle, and the capacitor pack is
charging.
Off
Off
On
The FBWC module is idle, and the capacitor pack is
charged.
Off
On
On
The FBWC module is idle, the capacitor pack is
charged, and the cache contains data that has not yet
been written to the drives.
Off
Flashing 1 Hz
Off
A backup is in progress.
Off
On
Off
The current backup is complete with no errors.
Flashing 1 Hz
Flashing 1 Hz
Off
The current backup failed, and data has been lost.
Flashing 1 Hz
Flashing 1 Hz
On
A power error occurred during the previous or current
boot. Data might be corrupt.
Flashing 1 Hz
On
Off
An overtemperature condition exists.
Flashing 2 Hz
Flashing 2 Hz
Off
The capacitor pack is not attached.
Flashing 2 Hz
Flashing 2 Hz
On
The capacitor has been charging for 10 minutes, but
has not reached sufficient charge to perform a full
backup.
On
On
Off
The current backup is complete, but power
fluctuations occurred during the backup.
On
On
On
The FBWC module microcontroller has failed.

Component identification 19
Hot-plug drive LED definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.

Component identification 20
Fan locations
Item
Description
Configuration
1
Fan 1
Primary
2
Fan 2
Primary
3
Fan 3
Optional
Redundant power supply connectors
Item Description Connector identifier
1
Optical drive power connector
P7, P8, P9, P10
2
Processor 2 RPS backplane connector
P3
3
Box 2 RPS backplane connector
P5
4
RPS connector
N/A