HP ProLiant ML350 Gen9 User manual

HP ProLiant ML350 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 781896-002
February 2015
Edition: 2

© Copyright 2014, 2015 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
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Microsoft®and Windows®are U.S. registered trademarks of Microsoft Corporation.
microSD is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat®is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware®is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons .................................................................................................................... 10
Front panel LEDs power fault codes.................................................................................................. 11
Rear panel components............................................................................................................................ 11
Rear panel LEDs ...................................................................................................................................... 12
System board components........................................................................................................................ 13
NMI functionality........................................................................................................................... 14
DIMM slots ................................................................................................................................... 15
System maintenanace switch ........................................................................................................... 15
Power supply backplane connectors................................................................................................. 16
Using the Systems Insight Display .............................................................................................................. 17
Systems Insight Display LEDs ........................................................................................................... 19
Systems Insight Display LED combinations......................................................................................... 19
Device numbering ................................................................................................................................... 20
HP SmartDrive LED definitions ................................................................................................................... 25
Hot-plug fans .......................................................................................................................................... 26
Operations................................................................................................................................. 29
Power up the server ................................................................................................................................. 29
Power down the server............................................................................................................................. 29
Remove the security bezel (optional) .......................................................................................................... 30
Remove the tower bezel ........................................................................................................................... 30
Install the tower bezel .............................................................................................................................. 31
Remove the access panel.......................................................................................................................... 31
Install the access panel............................................................................................................................. 32
Extend the server from the rack ................................................................................................................. 33
Remove the air baffle............................................................................................................................... 33
Install the air baffle.................................................................................................................................. 34
Remove a fan ......................................................................................................................................... 35
Remove the fan cage ............................................................................................................................... 36
Install the fan cage .................................................................................................................................. 37
Remove the optical drive .......................................................................................................................... 38
Remove a drive cage blank ...................................................................................................................... 39
Setup......................................................................................................................................... 41
Optional installation services .................................................................................................................... 41
Optimum environment.............................................................................................................................. 41
Space and airflow requirements ...................................................................................................... 41
Temperature requirements............................................................................................................... 42
Power requirements ....................................................................................................................... 43
Electrical grounding requirements .................................................................................................... 43
Server warnings and cautions ................................................................................................................... 43
Identifying the contents of the server shipping carton.................................................................................... 44
Installing hardware options....................................................................................................................... 45
Setting up a tower server.......................................................................................................................... 45
Rack warnings ........................................................................................................................................ 46

Contents 4
Installing the operating system................................................................................................................... 46
Powering on and selecting boot options in UEFI Boot Mode.......................................................................... 47
Registering the server............................................................................................................................... 47
Hardware options installation....................................................................................................... 48
Product QuickSpecs................................................................................................................................. 48
Introduction ............................................................................................................................................ 48
Security bezel option ............................................................................................................................... 48
Tower to rack conversion ......................................................................................................................... 48
Systems Insight Display option .................................................................................................................. 54
Drive options .......................................................................................................................................... 56
Drive installation guidelines ............................................................................................................ 56
Removing a drive blank.................................................................................................................. 57
Installing a hot-plug drive................................................................................................................ 57
Removing a hot-plug drive .............................................................................................................. 58
Storage controller options......................................................................................................................... 59
Installing an HP Flexible Smart Array Controller option....................................................................... 59
Installing an HP Host Bus Adapter.................................................................................................... 62
Installing a storage controller and FBWC module option..................................................................... 65
Installing an HP Smart Storage Battery ............................................................................................. 72
Installing the SAS Expander option .................................................................................................. 74
SAS Expander configurations.......................................................................................................... 77
Optical drive option ................................................................................................................................ 77
Second processor option.......................................................................................................................... 80
Redundant fan option .............................................................................................................................. 86
Memory options...................................................................................................................................... 88
HP SmartMemory .......................................................................................................................... 88
Memory subsystem architecture ....................................................................................................... 88
Single-, dual-, and quad-rank DIMMs ............................................................................................... 89
DIMM identification ....................................................................................................................... 90
Memory configurations................................................................................................................... 90
General DIMM slot population guidelines ......................................................................................... 92
Installing a DIMM .......................................................................................................................... 93
SFF media cage option ............................................................................................................................ 94
LFF media cage option............................................................................................................................. 98
GPU power cable option........................................................................................................................ 101
Eight-bay SFF drive cage option .............................................................................................................. 106
Eight-bay LFF drive backplane option ....................................................................................................... 109
Power supply options............................................................................................................................. 112
Hot-plug power supply module ...................................................................................................... 112
x4 Redundant Power Supply backplane option................................................................................ 113
HP Trusted Platform Module option .......................................................................................................... 117
Installing the Trusted Platform Module and security rivet.................................................................... 117
Retaining the recovery key/password ............................................................................................ 119
Enabling the Trusted Platform Module............................................................................................. 119
Cabling ................................................................................................................................... 121
Cabling overview.................................................................................................................................. 121
Media device data cabling..................................................................................................................... 121
Optical device cabling........................................................................................................................... 122
Front I/O module cabling....................................................................................................................... 123
Systems Insight Display cabling............................................................................................................... 124
FBWC module backup power cabling...................................................................................................... 124
HP Smart Storage Battery cabling............................................................................................................ 126

Contents 5
Power supply backplane cabling............................................................................................................. 126
Embedded SATA cabling ....................................................................................................................... 128
HP Flexible Smart Array Controller Mini-SAS cabling ................................................................................. 129
HP Smart Array Controller Mini-SAS Y-cabling .......................................................................................... 129
Software and configuration utilities ............................................................................................. 132
Server mode ......................................................................................................................................... 132
Product QuickSpecs............................................................................................................................... 132
HP iLO................................................................................................................................................. 132
Active Health System.................................................................................................................... 133
HP RESTful API support for HP iLO ................................................................................................. 134
Integrated Management Log ......................................................................................................... 134
HP Insight Remote Support............................................................................................................ 135
Intelligent Provisioning ........................................................................................................................... 135
HP Insight Diagnostics.................................................................................................................. 136
Erase Utility ................................................................................................................................ 136
Scripting Toolkit for Windows and Linux................................................................................................... 137
HP Service Pack for ProLiant ................................................................................................................... 137
HP Smart Update Manager........................................................................................................... 137
HP UEFI System Utilities.......................................................................................................................... 138
Using HP UEFI System Utilities ....................................................................................................... 138
Flexible boot control .................................................................................................................... 138
Restoring and customizing configuration settings ............................................................................. 139
Secure Boot configuration............................................................................................................. 139
Embedded UEFI shell ................................................................................................................... 140
Embedded Diagnostics option ....................................................................................................... 140
HP RESTful API support for UEFI..................................................................................................... 140
Re-entering the server serial number and product ID ......................................................................... 140
Utilities and features .............................................................................................................................. 141
HP Smart Storage Administrator .................................................................................................... 141
Automatic Server Recovery ........................................................................................................... 141
USB support................................................................................................................................ 141
Redundant ROM support .............................................................................................................. 142
Keeping the system current ..................................................................................................................... 142
Access to HP Support Materials..................................................................................................... 142
Updating firmware or System ROM ............................................................................................... 143
Drivers ....................................................................................................................................... 144
Software and firmware................................................................................................................. 145
Operating System Version Support ................................................................................................ 145
Version control............................................................................................................................ 145
HP operating systems and virtualization software support for ProLiant servers ...................................... 146
HP Technology Service Portfolio .................................................................................................... 146
Change control and proactive notification ...................................................................................... 146
Troubleshooting ........................................................................................................................ 147
Troubleshooting resources ...................................................................................................................... 147
System battery replacement........................................................................................................ 148
Regulatory information .............................................................................................................. 151
Safety and regulatory compliance ........................................................................................................... 151
Belarus Kazakhstan Russia marking ......................................................................................................... 151
Turkey RoHS material content declaration................................................................................................. 152
Ukraine RoHS material content declaration ............................................................................................... 152
Warranty information ............................................................................................................................ 152

Contents 6
Electrostatic discharge............................................................................................................... 153
Preventing electrostatic discharge ............................................................................................................ 153
Grounding methods to prevent electrostatic discharge................................................................................ 153
Specifications........................................................................................................................... 154
Environmental specifications ................................................................................................................... 154
Server specifications .............................................................................................................................. 154
Power supply specifications .................................................................................................................... 155
Support and other resources ...................................................................................................... 156
Before you contact HP............................................................................................................................ 156
HP contact information........................................................................................................................... 156
Customer Self Repair ............................................................................................................................. 156
Acronyms and abbreviations...................................................................................................... 164
Documentation feedback ........................................................................................................... 168
Index....................................................................................................................................... 169

Component identification 7
Component identification
Front panel components
•SFF model (tower orientation)
Item Description
1 SFF SAS/SATA drives
2 Serial label pull tab*
3 Drive cage bays
4 Optical drive bay
5 Media/drive cage bays
6 USB 2.0 connectors (2)

Component identification 8
•SFF model (rack orientation)
Item Description
1 SFF SAS/SATA drives
2 Serial label pull tab*
3
Drive cage bays
4 Optical drive bay
5 Media/drive cage bays
6 Systems Insight Display bay
7
USB 2.0 connectors (2)
*The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default
iLO account information. The same information is printed on a label attached to the chassis.
•LFF model (tower orientation)

Component identification 9
Item Description
1 Media/drive cage bay
2 Drive cage bay
3 Serial label pull tab*
4 LFF SAS/SATA drives
5 Optical drive bay
6 USB 2.0 connectors (2)
•LFF model (rack orientation)
Item Description
1 Media/drive cage bay
2 Drive cage bay
3 Serial label pull tab*
4 LFF SAS/SATA drives
5 Optical drive bay
6 USB 2.0 connectors (2)
7 Systems Insight Display bay
*The serial label pull tab is double-sided. One side shows the server serial number, and the other side shows the default
iLO account information. The same information is printed on a label attached to the chassis.
For more information on box and drive numbering, see "Device numbering (on page 20)."

Component identification 10
Front panel LEDs and buttons
Item Description Status
1 UID button/LED3Solid blue = Activated
Flashing blue:
•
1 Hz/cycle per sec = Remote management or
firmware upgrade in progress
•
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
•
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 Health LED3Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded1
Flashing red (1 Hz/cycle per sec) = System critical1
3 NIC status LED3 Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
4 Power On/Standby button and
system power LED3
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
Solid amber = System in standby
Off = No power present2
1To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
2Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see
"Front panel LED power fault codes ("Front panel LEDs power fault codes" on page 11)."

Component identification 11
Front panel LEDs power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
Subsystem Front panel LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Removable HP Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots 7 flashes
Power backplane or storage backplane 8 flashes
Power supply 9 flashes
Rear panel components
Item Description
1 Slot 1 PCIe3 x16 (8, 4, 1) (for processor 1)
2 Slot 2 PCIe3 x8 (4, 1) (for processor 1)
3 Slot 3 PCIe3 x16 (16, 8, 4, 1) (for processor 1)
4 Slot 4 PCIe3 x8 (4, 1) (for processor 1)
5 NIC connector 2
6 NIC connector 4
7 Serial connector
8 Slot 5 PCIe2 x8 (4, 1) (for processor 2)
9 Slot 6 PCIe3 x16 (16, 8, 4, 1) (for processor 2)
10 Slot 7 PCIe3 x8 (4, 1) (for processor 2)

Component identification 12
Item Description
11 Slot 8 PCIe3 x16 (16, 8, 4, 1) (for processor 2)
12 Slot 9 PCIe3 x8 (4, 1) (for processor 2)
13 Power supply 4
14 Video connector
15 Power supply 3
16 iLO connector
17 NIC connector 3
18
NIC connector 1
19 Power supply 2
20 USB 2.0 connectors (2)
21 USB 3.0 connectors (2)
22 Power supply 1
Rear panel LEDs
Item Description Status
1 NIC activity LED Green or flashing green = Network activity
Off = No network activity
2 NIC link LED Green = Linked to network
Off = No network connection
3 Power supply LED Solid green = Normal
Off = One or more of the following conditions exists:
•
Power is unavailable.
•
Power supply failed.
•
Power supply is in standby mode.
•
Power supply error.
4 iLO link LED Green = Linked to network
Off = No network connection

Component identification 13
Item Description Status
5 iLO activity LED Green or flashing green = Network activity
Off = No network activity
6 UID LED Solid blue = Activated
Flashing blue:
•
1 Hz/cycle per sec = Remote management or firmware upgrade
in progress
•
4 Hz/cycle per sec = iLO manual reboot sequence initiated
•
8 Hz/cycle per sec = iLO manual reboot sequence in progress
Off = Deactivated
System board components
Item Description
1 Slot9 PCIe3 x8 (4,1) (for processor 2)
2 Slot8 PCIe3 x16 (16,8,4,1) (for processor 2)
3 Slot7 PCIe3 x8 (4,1) (for processor 2)
4 Slot6 PCIe3 x16 (16,8,4,1) (for processor 2)
5
Slot5 PCIe2 x8 (4,1) (for processor 2)
6 DIMM slots for processor 1
7 Processor 1
8 Slot4 PCIe3 x8 (4,1) (for processor 1)
9 Slot3 PCIe3 x16 (16,8,4,1) (for processor 1)
10 Slot2 PCIe3 x8 (4,1) (for processor 1)
11 Slot1 PCIe3 x16 (8,4,1) (for processor 1)

Component identification 14
Item Description
12 Storage backup power connectors
13 SATA port 4
14 SATA port 5
15 Internal USB 3.0 connector
16 x4 SATA port 2
17 x4 SATA port 1
18 Internal USB 2.0 connector
19
Flexible Smart Array Controller connector
20 Internal USB tape drive connector
21 Micro SD card slot
22 DIMM slots for processor 2
23 HP Systems Insight Display connector
24 External thermal cable connector
25 Front I/O connector
26 24-pin power supply connector
27 Processor 2
28
RPS connector
29 8-pin power supply connector
30 Fan cage power connector
31 HP Smart Storage Battery connector
32 System battery holder
33
Discovery service connector
34 System maintenance switch
35 NMI header
36 TPM connector
37 Storage backup power connectors
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 13).
For more information, see the HP website (http://www.hp.com/support/NMI).

Component identification 15
DIMM slots
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
The arrow points to the front of the server.
System maintenanace switch
Position Default Function
S1 Off Off = iLO security is enabled.
On = iLO security is disabled.
S2 Off Off = System configuration can be
changed.
On = System configuration is locked.

Component identification 16
Position Default Function
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = Normal.
On = ROM reads system configuration
as invalid.
S7 Off Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S10
Off
Off = Tower configuration.
On = Rack configuration.
S3, S4, S8,
S9, S11, S12
— Reserved
To access the redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP
Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the
server is in Legacy BIOS Boot Mode.
Power supply backplane connectors
•x2 power supply backplane
Connector Description
1 GPU Power cable connector (optional)

Component identification 17
Connector Description
2 GPU Power cable connector (optional)
3 2x20-pin System board signal cable connector
4 2x12-pin System board power cable connector
5 2x4-pin System board power cable connector
6 Drive boxes 1, 2, 3 (LFF configuration) or 4, 5, 6 (SFF
configuration) backplane power cable connector
•x4 power supply backplane
Connector Description
1 GPU Power cable connector (optional)
2 GPU Power cable connector (optional)
3 Drive boxes 1,2,3 backplane power cable connector
4 Drive boxes 4,5,6 backplane power cable connector
5 2x4 System board power cable connector
6 2x12 System board power cable connector
7 2x20 System board signal cable connector
8 GPU Power cable connector (optional)
9 GPU Power cable connector (optional)
Using the Systems Insight Display
The HP Systems Insight Display (SID) is only available as an option for rack configurations.
1. Remove the security bezel ("Remove the security bezel (optional)" on page 30), if installed.

Component identification 18
2. Press and release the SID panel.
3. After the display fully ejects, rotate the display to view the LEDs.

Component identification 19
Systems Insight Display LEDs
The HP SID LEDs represent the system board layout. To view the LEDs, see "Using the Systems Insight Display
(on page 17)."
Item Description Status
1 Power cap Green = Power cap applied
Amber = Power not available
Off = Standby on not configured
2 AMP Status Green = AMP mode enabled
Amber = Failover or invalid configuration
Off = AMP mode disabled
3 DIMM LEDs Amber = DIMM error
Off = Normal
4 NIC LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) =
Network active
Off = No network activity
All other LEDs Off = Normal
On = Failed
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated SID LEDs, the system power LED, and the health LED indicate system
status.

Component identification 20
Systems Insight Display
LED and color
Health LED System power
LED
Status
Processor (amber) Red Amber One or more of the following conditions
might exist:
•
Processor in socket X has failed.
•
Processor X is not installed in the socket.
•
Processor X is unsupported.
•
ROM detects a failed processor during
POST.
Processor (amber) Amber Green Processor in socket Xis in a pre-failure
condition.
DIMM (amber) Red Green One or more DIMMs have failed.
DIMM (amber) Amber Green DIMM in slot Xis in a pre-failure condition.
Overtemperature (amber) Amber Green The Health Driver has detected a cautionary
temperature level.
Overtemperature (amber) Red Amber The server has detected a hardware critical
temperature level.
Fan (amber) Amber Green Fan has failed or is missing, but still meets the
minimum fan requirements.
Fan (amber) Red Green Fan has failed or is missing and no longer
meets the minimum fan requirements.
Power supply (amber) Red Amber
•
Only one power supply installed and in
standby mode.
•
Power supply fault.
•
System board fault.
Power supply (amber) Amber Green
•
Redundant power supply is installed and
only one power supply is functional.
•
AC power cord is not plugged into
redundant power supply.
•
Redundant power supply fault.
•
Power supply mismatch at POST or
through hot-plug addition.
Power cap (off) — Amber Standby
Power cap (green) — Flashing green Waiting for power.
Power cap (flashing
amber)
— Amber Power cap has been exceeded.
Power cap (green) — Green Power is available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
Device numbering
With optional drive cages installed, the server supports up to 48 SFF drives or up to 24 LFF drives. The server
does not support mixing SFF and LFF drives.
HP recommends that you populate drive bays starting with the lowest SAS or SATA device number. Drives
are numbered from left to right in each component box.