HP ProLiant ML110 Gen9 User manual

HPE ProLiant ML110 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 781889-002
March 2016
Edition: 2

© Copyright 2015, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
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VMware® is a registered trademark of trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification ..........................................................................................................................6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Front panel LED power fault codes ...............................................................................................................7
Rear panel components ...........................................................................................................................................8
Rear panel LEDs ......................................................................................................................................................9
System board components.....................................................................................................................................10
DIMM slot locations .....................................................................................................................................11
System maintenance switch ........................................................................................................................11
NMI functionality..........................................................................................................................................12
Fan locations ..........................................................................................................................................................13
Drive numbering .....................................................................................................................................................13
Hot-plug drive LED definitions................................................................................................................................15
Operations ..............................................................................................................................................17
Power down the server...........................................................................................................................................17
Remove the access panel ......................................................................................................................................17
Install the access panel ..........................................................................................................................................18
Remove the front bezel ..........................................................................................................................................19
Install the front bezel ..............................................................................................................................................19
Remove the PCI air baffle ......................................................................................................................................20
Install the PCI air baffle ..........................................................................................................................................20
Remove the system air baffle.................................................................................................................................21
Install the system air baffle.....................................................................................................................................22
Setup ......................................................................................................................................................23
Optional services....................................................................................................................................................23
Optimum environment ............................................................................................................................................23
Space and airflow requirements ..................................................................................................................23
Temperature requirements..........................................................................................................................24
Power requirements ....................................................................................................................................24
Electrical grounding requirements...............................................................................................................25
Server warnings and cautions ................................................................................................................................25
Identifying tower server shipping carton contents ..................................................................................................26
Installing hardware options.....................................................................................................................................26
Setting up a tower server .......................................................................................................................................26
Installing the server into a rack...............................................................................................................................27
Rack warnings........................................................................................................................................................28
Installing the operating system...............................................................................................................................28
Powering on and selecting boot options in UEFI Boot Mode .................................................................................29
Registering the server ............................................................................................................................................29
Hardware options installation..................................................................................................................30
Introduction.............................................................................................................................................................30
Drive cage options..................................................................................................................................................30
4-bay LFF hot-plug drive cage option..........................................................................................................30
8-bay SFF hot-plug drive cage option .........................................................................................................33
Drive options ..........................................................................................................................................................36
Drive installation guidelines .........................................................................................................................36
Installing a non-hot-plug drive .....................................................................................................................37
Installing a hot-plug drive.............................................................................................................................39
Drive cable options.................................................................................................................................................40
Host Bus Adapter Mini-SAS cable option....................................................................................................40
Smart Array Controller Mini-SAS cable option ............................................................................................42
Storage controller options ......................................................................................................................................44

Contents 4
Storage controller installation guidelines.....................................................................................................45
Installing the storage controller and FBWC module options........................................................................45
Installing a Smart Storage Battery...............................................................................................................48
M.2 SSD enablement option ..................................................................................................................................49
Smart Storage Battery holder option ......................................................................................................................52
GPU supporting holder option ................................................................................................................................53
Optical drive option.................................................................................................................................................55
PCI fan and baffle option........................................................................................................................................57
System fan upgrade option ....................................................................................................................................59
Dual 8Gb microSD Enterprise Midline USB device................................................................................................60
Memory options......................................................................................................................................................61
Memory-processor compatibility information...............................................................................................61
DIMM type ...................................................................................................................................................61
SmartMemory..............................................................................................................................................63
Memory subsystem architecture..................................................................................................................63
Single-, dual-, and quad-rank DIMMs..........................................................................................................64
DIMM identification......................................................................................................................................64
Memory configurations ................................................................................................................................65
General DIMM slot population guidelines....................................................................................................66
Identifying the processor type......................................................................................................................67
Installing a DIMM.........................................................................................................................................67
Dedicated iLO management module option ...........................................................................................................68
Enabling the dedicated iLO management module.......................................................................................69
HPE ATX 550 W power supply option....................................................................................................................70
Redundant power supply option.............................................................................................................................73
HP Trusted Platform Module option .......................................................................................................................79
Installing the Trusted Platform Module board..............................................................................................80
Retaining the recovery key/password..........................................................................................................81
Enabling the Trusted Platform Module ........................................................................................................81
Cabling....................................................................................................................................................83
Cabling overview ....................................................................................................................................................83
Storage cabling ......................................................................................................................................................83
4-bay LFF non-hot-plug drive cabling..........................................................................................................83
4-bay LFF hot-plug drive cabling.................................................................................................................84
8-bay SFF hot-plug drive cabling.................................................................................................................86
M.2 SSD cabling..........................................................................................................................................90
FBWC module cabling............................................................................................................................................90
Smart Storage Battery cabling ...............................................................................................................................91
Optical drive cabling ...............................................................................................................................................92
Fan cabling.............................................................................................................................................................92
Power supply cabling .............................................................................................................................................94
HPE ATX 350 W power supply (non-hot-plug)............................................................................................94
HPE ATX 550 W power supply (non-hot-plug)............................................................................................94
HPE 750 W redundant power supply ..........................................................................................................95
Front I/O cabling.....................................................................................................................................................96
Front USB 3.0 cabling ............................................................................................................................................96
Software and configuration utilities .........................................................................................................97
Server mode...........................................................................................................................................................97
Product QuickSpecs...............................................................................................................................................97
HPE iLO .................................................................................................................................................................97
Active Health System ..................................................................................................................................98
RESTful API support for iLO........................................................................................................................99
Integrated Management Log .......................................................................................................................99
Intelligent Provisioning ...........................................................................................................................................99
HPE Insight Diagnostics ............................................................................................................................100
HPE Insight Diagnostics survey functionality ............................................................................................100
Erase Utility ...............................................................................................................................................100
Scripting Toolkit for Windows and Linux ..............................................................................................................101
Service Pack for ProLiant.....................................................................................................................................101
HP Smart Update Manager .......................................................................................................................101

Contents 5
HPE UEFI System Utilities ...................................................................................................................................101
Using UEFI System Utilities.......................................................................................................................102
Flexible boot control ..................................................................................................................................102
Restoring and customizing configuration settings .....................................................................................103
Secure Boot configuration .........................................................................................................................103
Embedded UEFI shell................................................................................................................................103
Embedded Diagnostics option...................................................................................................................104
RESTful API support for UEFI ...................................................................................................................104
Re-entering the server serial number and product ID ...............................................................................104
Utilities and features.............................................................................................................................................105
HPE Smart Storage Administrator.............................................................................................................105
Automatic Server Recovery.......................................................................................................................105
USB support ..............................................................................................................................................105
Redundant ROM support...........................................................................................................................106
Keeping the system current..................................................................................................................................106
Access to Hewlett Packard Enterprise Support Materials .........................................................................106
Updating firmware or System ROM...........................................................................................................106
Drivers .......................................................................................................................................................108
Software and firmware...............................................................................................................................108
Operating System Version Support...........................................................................................................108
Version control...........................................................................................................................................108
Operating systems and virtualization software support for ProLiant servers.............................................109
HPE Technology Service Portfolio ............................................................................................................109
Change control and proactive notification .................................................................................................109
Troubleshooting ....................................................................................................................................110
Troubleshooting resources...................................................................................................................................110
System battery replacement .................................................................................................................111
Warranty and regulatory information.....................................................................................................113
Warranty information ............................................................................................................................................113
Regulatory information .........................................................................................................................................113
Safety and regulatory compliance .............................................................................................................113
Belarus Kazakhstan Russia marking.........................................................................................................113
Turkey RoHS material content declaration................................................................................................114
Ukraine RoHS material content declaration ..............................................................................................114
Electrostatic discharge..........................................................................................................................115
Preventing electrostatic discharge .......................................................................................................................115
Grounding methods to prevent electrostatic discharge ........................................................................................115
Specifications........................................................................................................................................116
Environmental specifications................................................................................................................................116
Server specifications ............................................................................................................................................116
Power supply specifications .................................................................................................................................117
Hot-plug power supply calculations......................................................................................................................117
Support and other resources ................................................................................................................118
Accessing Hewlett Packard Enterprise Support...................................................................................................118
Information to collect .................................................................................................................................118
Accessing updates ...............................................................................................................................................118
Websites...............................................................................................................................................................118
Customer Self Repair ...........................................................................................................................................119
Remote support....................................................................................................................................................126
Acronyms and abbreviations.................................................................................................................127
Documentation feedback ......................................................................................................................131
Index .....................................................................................................................................................132

Component identification 6
Component identification
Front panel components
Item
Description
1
Optical drive (optional)
2
Box 2
3
Box 1
4
USB 3.0 connectors

Component identification 7
Front panel LEDs and buttons
Item
Description
Status
1
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on sequence
Solid amber = System in standby
Off = No power present
If the system power LED is off, verify the following conditions:
•
The facility power is present.
•
The power supply is installed and is working correctly.
•
The power cord is attached and is connected to a power source.
•
The front I/O cable is connected.
2
Health LED
Solid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the
system IML ("Integrated Management Log" on page 99) or use iLO
("HPE iLO" on page 97) to review the system health status.
3
NIC status LED
Solid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
When all three LEDs described in this table and the UID button/LED on the rear panel flash
simultaneously, a power fault has occurred. For more information, see "Front panel LED power fault
codes (on page 7)." For the location of the UID button/LED on the rear panel, see "Rear panel LEDs (on
page 9)".
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.

Component identification 8
Subsystem Front panel LED
behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
For more information, see "Front panel LEDs and buttons (on page 7)."
Rear panel components
Item Description
1
Non-hot-plug power supply
2
Kensington security slot
3
Padlock slot
4
Power supply bay 1 of the hot-plug power supply (optional)
5
Power supply bay 2 of the hot-plug power supply (optional)
6
NIC connector 1
7
NIC connector 2
8
Dedicated iLO port (optional)
9
Slot 5 PCIe3x8 (8, 4, 1)
10
Slot 4 PCIe3x4 (4, 1)
11
Slot 3 PCIe3x8 (8, 4, 1)
12
Slot 2 PCIe3x4 (4, 1)
13
Slot 1 PCIe3x16 (16, 8, 4, 1)

Component identification 9
Item
Description
14
USB 2.0 connectors
15
USB 3.0 connectors
16
Video connector
Rear panel LEDs
Item Description Status
1
Power supply LED
Solid green = Normal
Off = One or more of the following conditions exists:
•
Power is unavailable
•
Power supply failed
•
Power supply is in standby mode
•
Power supply error
2
iLO link LED
Green = Linked to network
Off = No network connection
3
iLO activity LED
Green or flashing green = Network activity
Off = No network activity
4
NIC activity LED
Green or flashing green = Network activity
Off = No network activity
5
NIC link LED
Green = Linked to network
Off = No network connection
6
UID button/LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management or firmware upgrade in
progress
•
4 flashes per second = iLO manual reboot sequence initiated
•
8 flashes per second = iLO manual reboot sequence in progress
Off = Deactivated

Component identification 10
System board components
Item
Description
1
Fan connector 3
2
Fan connector 2
3
DIMM slots
4
24-pin power supply connector
5
RPSU connector
6
Processor
7
4-pin power supply connector
8
Front I/O connector
9
Fan connector 1
10
Mini-SAS connector 1
11
Front USB 3.0 connector
12
SATA connector 2 (for M.2 SSD 2)
13
Mini-SAS connector 2
14
SATA connector 1 (for M.2 SSD 1 or optical drive)
15
Internal USB 3.0 connector
16
Internal USB 2.0 connector
17
Storage backup power connector
18
Smart Storage Battery connector

Component identification 11
Item
Description
19
System battery
20
System maintenance switch
21
TPM connector
22
NMI header
23
Dedicated iLO port connector
24
Slot 5 PCIe3 x8 (8, 4, 1)
25
Slot 4 PCIe3 x4 (4, 1)
26
microSD card slot
27
Slot 3 PCIe3 x8 (8, 4, 1)
28
Slot 2 PCIe3 x4 (4, 1)
29
Slot 1 PCIe3 x16 (16, 8, 4, 1)
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for the processor. The supported AMP modes use
the letter assignments for population guidelines.
The arrow points to the front of the server.
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved

Component identification 12
Position
Default
Function
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system
configuration as invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
Before using the S7 switch to change the boot mode to Legacy BIOS Mode, you must first disable the
Dynamic Smart Array B140i Controller.
To disable the Dynamic Smart Array B140i Controller:
1. Reboot the server.
The server restarts and the POST screen appears.
2. Press F9.
The System Utilities screen appears.
3. Select System Configuration →BIOS/Platform Configuration (RBSU) →System Options →
SATA Controller Options →Embedded SATA Configuration, and then press Enter.
4. Select Enable SATA AHCI Support, and then press Enter.
5. Press F10 to save the selection.
6. Press Yto save the changes.
The Change saved confirmation prompt appears.
7. Select Exit and resume system boot, and press Enter.
The server continues the normal boot process.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to restart the system. Resetting the system erases any information
which could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•Use the iLO Virtual NMI feature.
•Short the NMI header ("System board components" on page 10).

Component identification 13
For more information, see the Hewlett Packard Enterprise website
(http://www.hpe.com/support/NMI-CrashDump).
Fan locations
Item
Description
1
Default system fan (92 x 32 mm)
2
Upgrade system fan (92 x 38 mm)
The option is required to replace the default system fan when a 140 W workstation processor or
SAS SSD drives are installed.
3
PCI fan
The PCI fan is part of the PCI fan and baffle option. The option is required when a storage
controller, GPU card or any expansion board is installed in the PCIe slot area except the
dedicated iLO module.
Drive numbering
The following images show the drive numbering for each of the supported drive configurations. For drive
box numbering information, see "Front panel components (on page 6)."
With optional drive cages installed, the server supports up to 4 LFF non-hot-plug drives, 8 LFF hot-plug
drives or 16 SFF hot-plug drives. If only one drive cage is installed, it must be installed in box 1. The server
does not support mixing SFF and LFF drives.
Hewlett Packard Enterprise recommends that you populate drive bays starting with the lowest drive
number. Drives are numbered from left to right in each component box.

Component identification 14
•Four-bay LFF non-hot-plug drive model
•Four-bay LFF hot-plug drive model

Component identification 15
•Eight-bay SFF hot-plug drive model
Hot-plug drive LED definitions
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.

Component identification 16
Item
LED
Status
Definition
Off
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini-
SAS connectors operate in AHCI or Legacy mode.
Under this condition:
•The drives cannot be a part of a hardware RAID or a logical drive.
•The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HPE UEFI System
Utilities" on page 101) to enable or disable the B140i controller (System Configuration →
BIOS/Platform Configuration (RBSU) →System Options →SATA Controller Options →
Embedded SATA Configuration).

Operations 17
Operations
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to
the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the
OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 4.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify the server is in standby mode by observing that the system power LED is
amber.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: For proper cooling do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed.
CAUTION: To prevent damage to electrical components, take the appropriate anti-static
precautions before beginning any installation, removal, or replacement procedure. Improper
grounding can cause electrostatic discharge.
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
documentation for instructions.
4. Place the server on its side.
5. Remove the access panel:
a. Loosen the access panel thumbscrews.

Operations 18
b. Slide and remove the access panel from the server.
Install the access panel
1. Install the access panel:
a. Place the access panel on the chassis, and slide it towards the front of the server.
b. Tighten the thumbscrews.
2. Return the server to an upright position.
3. If a Kensington security cable was removed, connect it to the rear panel. See the security cable
documentation for instructions.
4. Connect each power cord to the server.
5. Connect each power cord to the power source.
6. Power up the server.

Operations 19
Remove the front bezel
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side.
4. Remove the access panel (on page 17).
5. Unlock the internal locker. Then open and remove the front bezel.
Install the front bezel
1. Install and close the front bezel.
2. Do one of the following:

Operations 20
oLock the internal locker.
oLeave the internal locker in unlock position if you want to access the front panel any time without
removing the access panel.
3. Install the access panel (on page 18).
4. Return the server to an upright position.
5. Connect each power cord to the server.
6. Connect each power cord to the power source.
7. Power up the server.
Remove the PCI air baffle
1. Power down the server (on page 17).
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Place the server on its side.
4. Remove the access panel (on page 17).
5. Remove the PCI air baffle.
Install the PCI air baffle
CAUTION: For proper cooling do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed.