HP 330834-B21 - StorageWorks Ultrium 460 Tape Library Drive... User manual

HP StorageWorks
Ultrium full-height SCSI Tape Drives
user guide
Part number: EH853–90905
Second edition: February 2007

Legal and notice information
© Copyright 2006-2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP and IBM in the US, other countries
or both.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by Hi/fn, Inc.
Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.

Contents
Aboutthisguide .......................... 9
Intendedaudience...................................... 9
Relateddocumentation.................................... 9
Documentconventionsandsymbols .............................. 9
HPtechnicalsupport.................................... 10
Productwarranties..................................... 10
Registeringyourtapedrive ................................. 10
Subscriptionservice .................................... 10
HPwebsites........................................ 11
Documentationfeedback .................................. 11
1Beforeyoustart......................... 13
Supportedmodels..................................... 13
Whichoperatingsystemsaresupported? ........................... 13
HowdoIconnectthedrivetomyserver? ........................... 13
Internaldrives..................................... 14
Externaldrives .................................... 14
Removabledrives ................................... 14
WhyistheSCSIbustypeimportant?............................. 14
HowcanIchecktheSCSIbustypeandSCSIID?........................ 15
Usagemodels....................................... 16
Otherusagemodels.................................. 17
UsingtheHPStorageWorksTapeCD-ROM .......................... 17
2Driversandbackupsoftware ................... 19
Installdrivers ....................................... 19
InstallingonWindows ................................. 19
InstallingonUNIX................................... 19
InstallingonIA64 ................................... 19
Upgradebackupsoftware.................................. 19
Enablingencryption .................................... 20
3Installinganinternaltapedrive .................. 21
Checkthedrive’sSCSIID.................................. 21
Preparemountingbay ................................... 22
Attachmountinghardware ................................. 23
HPProLiantservers................................... 23
Mountingrails................................... 24
Mountingscrews.................................. 24
Otherservers..................................... 25
Installdrive........................................ 25
AttachpowerandSCSIcables................................ 26
WhereshouldtheSCSIterminatorbe? .......................... 27
Securethedrive...................................... 28
Mountinghardwareused(HPProLiant) .......................... 28
Nomountinghardwareused .............................. 28
4InstallinganexternalUltriumtapedrive............... 31
Ultrium full-height SCSI Tape Drives 3

Checkthedrive’sSCSIID.................................. 31
ConnecttheSCSIcable................................... 32
Doesthetapedriveneedaterminator?.......................... 33
Connectthepowercable.................................. 33
Electrical specification ................................. 33
5InstallingaremovableUltriumtapedrive .............. 35
WhichrackmountsystemscanIuse? ............................. 35
Electrical specification ................................. 35
Airflowrequirements.................................. 35
HowdoIconnectthedrivetomyserver? ......................... 35
Installthedrive ...................................... 36
Setthedrive’sSCSIID ................................... 37
Whydoesthetapedriveneedaterminator?........................ 38
Replacingthedrive .................................... 38
6 Verify installation . ....................... 41
7UnderstandingtheLEDs ..................... 43
YourHPStorageWorkstapedrive .............................. 43
UnderstandingLEDsequences................................ 43
8Operatingyourtapedrive .................... 47
Loadingacartridge .................................... 47
Unloadingacartridge ................................... 47
Removingpowerfromthedrive ............................... 48
9Usethecorrectmedia . ..................... 49
Cartridges ........................................ 49
Cleaningcartridges .................................. 49
Datacartridges .................................... 49
HPUltriumWORMdatacartridges.............................. 50
Encryption ........................................ 50
Writeprotectingcartridges ................................. 50
Cleaningthetapedrive................................... 51
Handlingcartridges .................................... 51
Operatingandstorageenvironment ............................. 52
10UsingHPOBDR........................ 53
Compatibility....................................... 53
WhatdoesHPOBDRdo? ................................. 53
Remotedisasterrecovery(ProLiantserversonly) ........................ 53
Testingforcompatibility .................................. 53
RunningHPOBDR..................................... 54
Ifrestorefails ..................................... 55
11DiagnosticToolsandPerformance ................ 57
Diagnostictools...................................... 57
HPLibrary&TapeTools ................................ 57
TroubleshootingwithLibrary&TapeTools......................... 57
PerformanceAssessmentTools................................ 57
Optimizingperformance ................................ 58
Canyoursystemdelivertherequiredperformance?..................... 58
4

12 Troubleshooting ........................ 61
GeneralProcedure..................................... 61
Problemswithcartridges .................................. 62
Thecartridgeisjammed ................................ 62
Emergencyreset.................................... 62
Thedrivewillnotacceptthecartridge(orejectsitimmediately)................ 63
13Replacingatapedrive ..................... 65
Todisconnectyourdrive .................................. 65
Toreconnectyourtapedrive ................................ 65
ASCSIconfigurationguide..................... 67
SCSIinHPStorageWorksUltriumdevices........................... 67
Daisychainingdevices................................. 67
SCSIterminology ..................................... 67
SettinguptheSCSIbus................................... 68
SCSIIDnumbers.................................... 68
IdentifyingSCSIIDs .................................... 68
SettingtheSCSIIDonHPStorageWorksUltriumdrives ..................... 69
SCSItermination...................................... 69
Removabledrives ................................... 69
Internaldrives..................................... 69
Externaldrives .................................... 70
SCSIcables........................................ 72
Cablelength ..................................... 72
Cablequality..................................... 72
Withinternaldevices................................ 72
Withexternaldevices ............................... 73
Withremovabledevices .............................. 73
NoteonSEandLVDinterfaces ............................. 73
Ultrium full-height SCSI Tape Drives 5

Figures
1..Frontviewoffull-heightUltriumexternaltapedrive.................. 13
2..Usagemodel ................................. 16
3..CheckingtheSCSIID.............................. 21
4..RemovingcoverfromProLiantML370server .................... 23
5..AttachingmountingrailsinatypicalHPProLiantML570 ............... 24
6..AttachinglocatingscrewsinatypicalHPProLiant350or370............. 25
7..Installingtapedrive............................... 25
8..ConnectingpowerandSCSIcables........................ 27
9..Securingdrive,mountinghardwareused...................... 28
10 ..Securingdrive,nomountinghardwareused .................... 29
11 ..SettingtheSCSIID............................... 31
12 ..ConnectingtheSCSIcable............................ 33
13 ..Connectingthepowercable........................... 34
14 ..Extractorleverontapedrivefullyopen ...................... 36
15 ..Insertingthetapedrive ............................. 37
16 ..SCSI address switch on tape array . . . . . . . . . . . . . . . . . . . . . . . . 38
17 ..Extractorleverinoutposition........................... 39
18 ..Removingthetapedrive............................. 39
19 ..Frontviewoffull-heightUltriumexternaltapedrive.................. 43
20 ..Insertingacartridge .............................. 47
21 ..Ejectingacartridge............................... 48
22 ..Writeprotectingacartridge ........................... 51
23 ..InsertingcartridgeforOBDR........................... 54
24 ..Keepingejectbuttonpresseddown,poweroninOBDRmode............. 54
25 ..SCSIterminationininternaldrives......................... 70
26 ..SCSIterminationonasingleUltriumtapedrive................... 71
27 ..SCSIterminationindaisy-chainedexternaldrives .................. 72
6

Tables
1..Documentconventions............................... 9
2..SupportedSCSIbustypes............................ 15
3..Recommendedusagemodels........................... 17
4..Electrical specifications,internaldrives....................... 26
5..Electrical specifications,externaldrives ...................... 34
6..Electrical specifications,removabledrives ..................... 35
7..LEDsequences................................. 43
8..RearpanelLEDsequences............................ 46
9..Datacartridgecompatibility........................... 49
10 ..Environmental specificationsforUltriumtapedrives ................. 61
Ultrium full-height SCSI Tape Drives 7

8

About this guide
This guide provides information about:
•Installing the HP StorageWorks Ultrium SCSI tape drive
•Using the HP StorageWorks Ultrium SCSI tape drive
•Troubleshooting the HP StorageWorks Ultrium SCSI tape drive
Intended audience
This guide is intended for users who install, operate and maintain the HP StorageWorks Ultrium tape drive.
Related documentation
In addition to this guide, the following document provides related information:
•‘Starthere’posterforanoverviewoftheinstallationinformationinthisguide(availablein
English, French, German and Japanese)
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click Tape Storage and Media and then select your product.
Document conventions and symbols
Table 1 Document conventions
Convention Element
Blue text: Table 1 on page 9 Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com website addresses
Bold text •Keys that are pressed
•Text typed into a GUI element, such as a box
•GUI elements that are clicked or selected, such as
menu and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text •File and directory names
•System output
•Code
•Commands, their arguments, and argument values
Monospace, italic text •Code variables
•Command variables
Monospace, bold text Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
Ultrium full-height SCSI Tape Drives 9

CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•Product model names and numbers
•Technical support registration number (if applicable)
•Product serial numbers
•Error messages
•Operating system type and revision level
•Detailed questions
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
Registering your tape drive
Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes
to register your product on the following website:
http://www.register.hp.com
To ensure your registration is complete, there are a number of questions on the electronic form that are
mandatory. Other questions are optional. However, the more you feel able to complete, the better HP
can meet your needs.
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
10 About this guide