HP Portable Hard Drive User manual

HP
Portable Hard Drive
External Hard Drive
with USB 3.0 and
HP SimpleSave® Backup Software
User Manual
HP External Hard Drive
HP Portable Hard Drive

Getting Help
For additional help with your drive, its installation, and the software, contact one of
the following:
HP Customer Care Web Support
For the latest updates and information, go to http://hpsupport.wdc.com.
E-mail Support
http://hpsupport.wdc.com/hpsupport/email.asp
Toll-free Telephone Support
For information about dialing from specific countries, go to
http://hpsupport.wdc.com or http://hp.com/support.
North America 866.444.7407
International +800.636.666666
Indonesia 001.803.011.0473

TABLE OF CONTENTS – i
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Kit Contents - HP Portable Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3
Kit Contents - HP External Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 About Your HP Drive . . . . . . . . . . . . . . . . . . . . . . . . . .4
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
HP SimpleSave Backup Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Drive Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5
4 HP SimpleSave Backup Software . . . . . . . . . . . . . . .6
How to Back Up Your Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How To Restore Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
My Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5 Turning Off/Disconnecting the Device . . . . . . . . . .17
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
7 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for selecting the HP Portable Hard Drive or HP External Hard Drive. These
are large capacity USB 3.0 external hard drives that connect and disconnect easily
from a USB 3.0 or USB 2.0 connector on the front or back of most computers, and
are designed to quickly and easily store and transfer media files such as digital
photos, music, video, and other important files.
The drives not only take advantage of the latest blazing-fast USB 3.0 technology, but
are also fully compatible with USB 2.0 connections for those who have yet to
upgrade their computers to USB 3.0. When connected to a SuperSpeed USB 3.0
port, consumers can transfer data at speeds up to 5 Gb/s. At that rate, a two-hour
HD video will transfer in as little as three minutes. The same two-hour video would
take approximately 13 minutes to transfer on a USB 2.0 port.
These drives come with HP SimpleSave®backup software that is compatible with
most Microsoft®Windows®operating systems.
Compatibility
Note: Compatibility may vary depending on user’s hardware configuration and operating system. HP
portable and external drives and software only support Windows.
Important: For highest performance and reliability, it is recommended that
you install the latest updates and service pack (SP). Go to the Start menu
and select Windows Update.
An available USB port
One of the following operating systems:
-Windows 7
-Windows Vista®
-Windows XP
1

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
GETTING STARTED – 2
Handling Precautions
These drives are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
Do not drop or jolt the device.
Do not move the device during activity.
To allow proper ventilation, do not block air slots located on the underside, top, or
rear of the enclosure if present. Do not stack any objects on top of the device that
may block ventilation.
Do not stack heavy objects on top of the device.
Do not attempt to open the drive’s case. This action voids the warranty.
Do not remove any cables without properly disconnecting the drive through the
operating system.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
GETTING STARTED – 3
Kit Contents - HP Portable Hard Drive
HP Portable Hard Drive
USB 3.0 cable
HP SimpleSave backup software
Quick Install Guide
Kit Contents - HP External Hard Drive
HP External Hard Drive
USB 3.0 cable
AC adapter
HP SimpleSave backup software
Quick Install Guide
HP Portable Hard Drive with
HP SimpleSave backup software
USB 3.0 Cable Quick Install Guide
HP External Hard Drive with
HP SimpleSave backup software
AC Adapter
USB 3.0 Cable
Quick Install Guide

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
ABOUT YOUR HP DRIVE – 4
About Your HP Drive
Features
LED
The power/activity LED is located on the rear of the HP Portable Hard Drive and on
the front of the HP External Hard Drive.
USB 3.0 Interface
SuperSpeed USB (USB 3.0) supports data transfer rates up to 5 Gb/s. USB 3.0 is
backward-compatible with Hi-Speed USB (USB 2.0) and USB 1.1.
HP SimpleSave Backup Software
HP SimpleSave runs directly from your HP drive.
Easily back up all of your digital music, photo, video, recorded TV, gaming, or
other data files.
Easily restore any or all of your backed up files.
After you start it for the first time, HP SimpleSave automatically backs up changes
whenever the computer is idle for 5 minutes.
Can be used to back up multiple computers.
Note: HP SimpleSave backup software backs up only one external drive at a time.
Drive Format
This device is preformatted for the NTFS file system. This file system supports media
files that are larger than 4 GB.
2
LED
USB 3.0
LED
USB 3.0

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
CONNECTING THE DEVICE – 5
Connecting the Device
1. Turn on your computer.
2. Connect the USB cable and power cord (HP External Hard Drive only) as shown.
3. You may have to wait up to a full minute for your computer to configure your
HP drive the first time it’s connected to your computer. You may see several
installation messages appear on the screen as your computer sets up your HP
drive for the first time. You will not see these installation messages the next time
you plug in your HP drive.
3
1
2
1
2
34
Global AC adapter configurations
or
1 USA, Japan, Taiwan, Brazil,
Mexico, Colombia
2 Europe, Korea, Brazil, Chile
3 United Kingdom
4 China
5 Australia, New Zealand,
Argentina
1 2 34 5
1 USA, Japan, Taiwan, Brazil,
Mexico, Colombia
2 Europe, Korea, Brazil, Chile
3 United Kingdom
4 China
5 Australia, New Zealand,
Argentina
1 2 34 5
HP Portable Hard Drive
HP External Hard Drive

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 6
HP SimpleSave Backup Software
Welcome to HP SimpleSave backup software, a utility you can use with your
HP Portable Hard Drive or HP External Hard Drive that makes it easy to protect the
valuable information on your computer.
HP SimpleSave backup software runs directly from your HP drive and does not need
to be installed on your computer.
To run the HP SimpleSave backup software:
1. Connect the drive to your computer and:
2. Double-click the HPSimpleSave.exe file listing to launch the backup software:
3. Agree to the End User License Agreement (EULA) the first time you use
HP SimpleSave by clicking the Accept button.
HP SimpleSave remains on the HP external hard drive and is not installed on your
internal hard drive. This allows you to take HP SimpleSave with you.
If you leave your HP drive plugged in, the HP SimpleSave icon will appear in the
system tray. HP SimpleSave performs an incremental backup every time your
computer is idle for five minutes.
Each time you start HP SimpleSave it automatically checks for a software update. To
turn off this feature, see “Turning Off Automatic Updates” on page 16.
IF Autoplay is . . . THEN . . .
Enabled, Click Open Folder to view files . . . on the Autoplay menu:
Disabled, Use Windows Explorer to open the drive listing:
(HP SimpleSave backup software backs up only one external drive at a time.)
4

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 7
How to Back Up Your Files
After you open HP SimpleSave, it automatically begins backing up the most
common file types on your computer’s primary hard drive.
To change backup options including file types and locations, see “My Options” on
page 13.
Click Start or wait for the automatic timer to finish counting down to start the
backup process. Press any key to stop the countdown.
Backup Notes
It can take several hours (or more) to back up your computer for the first time. You
should consider performing your first backup at a time when your computer is idle.
Although HP SimpleSave incorporates a mechanism to attempt to save files that
are in use, it is highly recommended that you close all other programs to ensure
that all files are backed up at the earliest opportunity.
HP SimpleSave prepares your backup by first scanning your computer. This may
take a few minutes depending on the amount of content on your computer.
You will be presented with a summary of the files found on your computer grouped
into different content categories. The most common file types on your primary drive
are backed up by default. If you need to add custom file extension to be excluded,
see “My Options” on page 13.
The name of the backup is automatically created based on your computer’s name.
The backup name will appear below the summary of the files found on your
computer.
If you want to make any changes to the file types, folders, or locations to be backed
up, click on Change File Types and Locations on the bottom of the screen. For

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 8
more information about changing file types and locations, see “My Options” on page
13.
Click Start to begin the backup process.
Your backup progress displays during the backup. You can see how many files are
planned for backup and how many have completed. The first time you back up your
computer it can take up to several hours (or more).
Click Pause to temporarily halt the backup process if you need to use your
computer for other tasks. Click Resume to restart the backup process. If you need
to permanently stop the backup process, click Cancel.
The following screen displays when the backup process is complete.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 9
Sometimes a file cannot be backed up. If this occurs you will be notified to click the
View Report button. The report outlines which files could not be backed up. If you
need help, go to the HP SimpleSave support website at http://hpsupport.wdc.com.
You can unplug your HP drive after your initial backup, however it is recommended
to leave it plugged in so you always have a backup of your computer files. As long as
your HP drive remains plugged into your computer and the HP SimpleSave Monitor
is running, your computer will be backed up automatically each time your computer
remains idle (not used) for five minutes.
If you unplug your HP drive, just plug it back in and run HP SimpleSave by clicking
the HP SimpleSave application icon. The software automatically backs up any
modified files and all new files since your last backup from your computer to your HP
drive.
Backing up Multiple Computers
If you want to back up another computer, simply unplug your HP drive and plug it
into the other computer. Follow the same steps as detailed in “HP SimpleSave
Backup Software” on page 6.
About the HP SimpleSave Monitor
The HP SimpleSave Monitor appears in your system tray after the initial backup is
performed. The HP SimpleSave Monitor continuously watches your computer for
any new or changed files and automatically backs up those files after your computer
is idle (not used) for five minutes. Your HP drive must be left plugged into your
computer for the HP SimpleSave monitor to work.
Before disconnecting your HP drive, exit HP SimpleSave by right-clicking the HP
SimpleSave Monitor, then click Exit.
To launch the HP SimpleSave main application, right-click on the HP SimpleSave
Monitor, then select Launch HP SimpleSave as shown in the image below. To
view the backup log report, right-click on the HP SimpleSave Monitor, then select
View Report as shown in the image below.
Note: If you exit the HP SimpleSave Monitor, any new or changed files will NOT be backed up.
How To Restore Files
Use HP SimpleSave to restore files you have backed up on your HP drive.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 10
Plug the HP drive into the computer onto which you want to restore your files.
Double-click the HP SimpleSave icon in your system tray to start the
HP SimpleSave application.
When the “Welcome to HP SimpleSave” screen appears, click the Restore button
at the bottom of the screen. Restore only appears if there is a backup file on the
drive.
Select the backup file you want to restore files from, then click Open.
Next, select what you want to restore. Restore Everything is selected by default.
Choose this option if you want to restore everything that was backed up.
Click Restore Only These Files to choose specific files or folders you want to
restore. Make your selections by clicking the check boxes next to the folders. You
can select individual files by selecting the files on the right and clicking the checkbox

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 11
on the top left of the file. Double-click any of the files if you want to preview the file
before restoring. Click OK when finished making your selections.
Note: The files view is set to thumbnail view by default. Click the view icon and make a selection from
the list to change the view to details, icon, list, or small icon.
Next, select where you want to save your restored files.
Clicking Restore to original path restores your files to their original location on
your primary drive. If your original files still exist in the original location,
HP SimpleSave prompts you to decide if you want to Replace, Keep Both, or Skip
for each duplicate file found.
It is recommended you restore your files to one new folder by clicking Restore to
one folder. By default, your files are saved to a new folder found at ‘C:\Restore
Files.’ Click Change Folder to specify a different location. Click OK to continue.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 12
Your files will be restored in the same folder structure as when they were originally
backed up.
Note: It may take several minutes to several hours to restore your files depending on the amount of
files you are restoring.
The following screen appears when the restore process is complete.
Sometimes a file cannot be restored. Click View Report if this occurs. The report
outlines which files could not be restored. If you need help, go to the HP SimpleSave
support website at http://hpsupport.wdc.com.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 13
My Options
HP SimpleSave has several options for backup plan customization. To access the
options page, click My Options in the HP SimpleSave welcome screen.
File Types & Locations
HP SimpleSave automatically backs up the most common file types on your
computer’s primary hard drive by default. You can use the File Types & Locations
option to modify these settings.
Click Search only these locations under Select Search Location: to specify
specific drives or folders you want HP SimpleSave to back up. If you only wanted to
back up the “My Documents” folder, you can back up only that folder and no other.
Under Select File Types:, all file types to be backed up are selected. You can
deselect a file type to back up by clicking the corresponding blue box. For example,
you may want to back up all of your content except videos, in which case you would
deselect the Video Files box.
Note: These settings will remain saved even if you unplug your HP drive.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 14
Advanced Settings
Click Advanced Settings if you want to include or exclude files with certain
extensions from the backup. There are a set of file types that are excluded by default
from being backed up. Those files are excluded by including their extensions in the
"excluded extensions" list.
For example, batch files ("BAT" extension) and log files ("LOG" extension) are
excluded by default. You can include a file type by unchecking the extension for the
file type. For instance, as the example below shows, you can uncheck "*.BAT" and
"*.LOG" to include batch and log files in your backup. You can also go back and
exclude such file types by checking the extension you previously unchecked.
If you have software that uses a file type that you do not want to be backed up, you
can add a custom extension to the excluded extensions list by clicking on the green
"plus sign" ('+') located in the bottom right of the screen. When the "File Extension"
window appears, type the extension of the file type you want to exclude from
backup, then click Save.
Click OK to save your preferences.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 15
Once you have added at least one custom extension to the Custom list, you can
uncheck (not exclude) or check (exclude) the extensions in that list.
You can also delete extensions in the Custom list by clicking on the extension, then
clicking on the "minus sign" ('-') in the lower right of the screen. When you click on
the '-' sign, the following window displays:
Click Yes to delete the custom extension or No to leave the extension in the list.
About This Software
In the “About this Software” window you can easily check on the HP SimpleSave
version information, manually check for a software update, and review the End User
License Agreement.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
HP SIMPLESAVE BACKUP SOFTWARE – 16
Turning Off Automatic Updates
If you do not want HP SimpleSave to check for updates each time the program
starts, click Check for Update, then click In the future do not check for
software updates automatically. Click OK.
Language Preferences
HP SimpleSave matches the language of your operating system by default. To
change the language, select a different language from the list, click OK, then restart
HP SimpleSave for the change to take effect.

HP PORTABLE & EXTERNAL HARD DRIVES
USER MANUAL
TURNING OFF/DISCONNECTING THE DEVICE – 17
Turning Off/Disconnecting the Device
Right-click the Safely Remove Hardware icon in your system tray and select Safely
Remove Hardware. You may hear the drive power down before the Power LED
turns off. The drive is now shut down properly, and you may disconnect the drive
safely.
Note: The HP External Hard Drive has a power management feature that allows it to power
automatically off and on with your computer.
Important: To prevent data loss, close all active windows and applications
before shutting down the HP Hard Drive.
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