HP XP20000/XP24000 User manual

HP StorageWorks
XP24000/XP20000 Remote Web Console
Error Codes
Abstract
This document lists the error codes and error messages for HP StorageWorks Remote Web Console for HP StorageWorks XP
disk arrays, and provides recommended action for the error conditions.
HP Part Number: AE131-96086
Published: May 2011
Edition: Fourteenth

© Copyright 2007, 2011 Hewlett-Packard Development Company, L.P.
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Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
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The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Acknowledgments
Java is a US trademark of Sun Microsystems, Inc.
Hitachi and Universal Replicator are registered trademarks of Hitachi, Ltd.
ShadowImage and TrueCopy are registered trademarks of Hitachi, Ltd. and Hitachi Data Systems Corporation.
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Revision History
DescriptionDateEdition
This edition applies to microcode version 60-01-31-00/00 or later.June 2007First
This edition applies to microcode version 60-01-68-00/00 or later.September 2007Second
This edition applies to microcode version 60-02-04-00/00 or later.November 2007Third
This edition applies to microcode version 60-02-25-00/00 or later.January 2008Fourth
This edition applies to microcode version 60-02-48-00/00 or later.April 2008Fifth
This edition applies to microcode version 60-03-04-00/00 or later.June 2008Sixth
This edition applies to microcode version 60-03-24-00/00 or later.September 2008Seventh
This edition applies to microcode version 60-04-04-00/00 or later.December 2008Eighth
This edition applies to microcode version 60-04-13-00/00 or later.February 2009Ninth
This edition applies to microcode version 60-05-00-00/00 or later.June 2009Tenth
This edition applies to microcode version 60-06-05-00/00 or later.December 2009Eleventh
This edition applies to microcode version 60-07-00-00/00 or later.June 2010Twelfth
This edition applies to microcode version 60-07-50-00/00 or later.October 2010Thirteenth
This edition applies to microcode version : 60-08-01-00/00 or later.May 2011Fourteenth

Contents
1 Remote Web Console for Storage System Messages and Error Codes................4
Remote Web Console for Storage System Messages......................................................................4
Message Window Format..........................................................................................................4
Remote Web Console Error Codes..............................................................................................5
2 Support and Other Resources...................................................................444
Related Documentation..........................................................................................................444
Conventions for Storage Capacity Values.................................................................................444
HP Technical Support............................................................................................................444
Subscription Service..............................................................................................................444
HP Websites........................................................................................................................445
Documentation Feedback.......................................................................................................445
Glossary..................................................................................................446
Contents 3

1 Remote Web Console for Storage System Messages and
Error Codes
•“Remote Web Console for Storage System Messages” (page 4)
•“Message Window Format” (page 4)
•“Remote Web Console Error Codes” (page 5)
Unless otherwise specified, the term storage system in this guide refers to the following disk arrays:
•HP StorageWorks XP24000 Disk Array
•HP StorageWorks XP20000 Disk Array
The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer
browser. Actual windows may differ depending on the operating system and browser used. GUI
contents also vary with licensed program products, storage system models, and firmware versions.
Remote Web Console for Storage System Messages
Figure 1 (page 4) shows a typical message window displayed by Remote Web Console.
Figure 1 Sample Message Window (Information - Level Message)
Message Window Format
Figure 2 (page 4) illustrates the format of the message window:
Figure 2 Message Window Format
[X] message-text (YYYY ZZZZZ)
Xindicates the message level. There are four message levels, as shown below. All storage system
message panels display the following information:
•Message level:
Information
Warning
4 Remote Web Console for Storage System Messages and Error Codes

Fatal error
The server is unable to accept the request from Remote Web Console. One possible
cause is that some process is in progress at the server. This message does not indicate an
error.
•Message text: Descriptive text that appears in the message window. It may include variables
%s (character string) and %d (numeral). The values of these variables are determined when
processing is performed.
Messages with a part code 60xx (where xx is a two-digit number) are Hitachi TrueCopy™
for Mainframe or XP Continuous Access Software messages. This manual contains Hitachi
TrueCopy for Mainframe messages only. If you are an XP Continuous Access user, note that:
◦The word M-VOL in Hitachi TrueCopy for Mainframe messages is equivalent to P-VOL in
XP Continuous Access messages.
◦The word R-VOL in Hitachi TrueCopy for Mainframe messages is equivalent to S-VOL in
XP Continuous Access messages.
•Part code: The ID of the application that issued the message. In Figure 1 (page 4) the part
code is 110.
•Message number: Decimal number within the range of 0000 to 99999. In Figure 1 (page
4) the message number is 9102.
If Remote Web Console starts and displays the following message, see the code and number the
(YYYY ZZZZZ) represents. A check box may be indicated in the message window. If you check
the check box, the message will not be displayed until you log in again.
A network error occurred, the server is not ready, or an error occurred
in the server. (YYYY ZZZZZ)
Remote Web Console Error Codes
To find solutions to the Remote Web Console for storage system errors, see Table 1 (page 6)
through Table 90 (page 442) or the Troubleshooting chapter in the user guides for the program
products causing the errors.
The tables list the error codes and error messages for Remote Web Console and provide
recommended action for the error conditions.
In some cases, the Recommended Action column may be blank. In these circumstances, you should
take actions based on instructions provided in the error message and based on what the you are
trying to accomplish. The tables also provide the severity level and failure level of the error
conditions.
Severity Levels. The severity levels for the error codes are:
•i: Information
•E: Error
•W: Warning
•N: The server is unable to accept the request from Remote Web Console. One possible cause
is that some process is in progress at the server. This message does not indicate an error.
Remote Web Console Error Codes 5

Failure Levels. The failure levels for the error codes are:
•0: No Error
•1: Select MSG OK to end forcibly
•2: All Refresh or Exit is valid only
•3: All Refresh, Refresh, or Exit is valid and the buttons, other than the buttons of the functions
in which the error occurred, are valid.
•4: To make refresh possible
•5: No status change
•6: No change with refreshing automatically
•7: Remote Web Console is automatically switched to view mode. If necessary, change the
mode to Modify.
Table 1 Error Codes — Part Code 0001
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
10000001
2EThe SVP reboots
automatically. If the error
occurs after retrying, call HP
technical support.
A time-out error occurred.
Wait for the SVP to reboot,
and then retry the operation.
10010001
2EIf this problem persists call HP
technical support.
The specified volume cannot
be set as a command device
or a component of a LUSE
volume, because it is being
used as a XP Continuous
Access, Business Copy, or
Flex Copy XP. Select another
volume.
10020001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
10030001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
10040001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20000001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20010001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20020001
6 Remote Web Console for Storage System Messages and Error Codes

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20050001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
30000001
6EReduce the number of set
operations and perform
again.
The number of set operations
exceeds the maximum
(20000).
30010001
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
30020001
3EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
40010001
2EInput the correct user name
and log in again.
An error occurred. If this
problem persists, call HP
technical support.
40030001
2EInput the correct password
and log in again.
An error occurred. If this
problem persists, call HP
technical support.
40040001
5WBecause the same user name
is being used, log in with
another user name.
The user ID is already logged
in. Do you want to force a
log in?
40050001
2ECall HP technical support.An error occurred. If this
problem persists, call HP
technical support.
40060001
2ECall HP technical support.An error occurred. If this
problem persists, call HP
technical support.
40070001
2ECall HP technical support.An error occurred. If this
problem persists, call HP
technical support.
40080001
2ECall HP technical support.An error occurred. If this
problem persists, call HP
technical support.
40090001
2EThe error occurs only in the
internal process.
An error occurred. If this
problem persists, call HP
technical support.
40100001
Remote Web Console Error Codes 7

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
1ELog on again.
A network error may occur
when the load of another
application program working
on the same computer with
Remote Web Console is high.
Increase the value of the RMI
timeout period when network
error occurs.
A network error occurred.
The probable cause is:
•A timeout error occurred
during communication
with the SVP.
40110001
2ELog on again after a while.The number of clients logged
on to the RMI server has
exceeded 32.
40120001
2EFailed to access the Config
file. Call HP technical
support.
The server configuration is
invalid. Call HP technical
support.
40130001
2ELock is removed. Lock again.Network error detected;
exclusive lock is released.
40200001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
50130001
0WEnter correct user ID or
password.
The user ID or password is
invalid.
50140001
2WIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
50750001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
50990001
1ELog on with a different user
ID. There is a possibility that
the termination process in the
previous logon was invalid.
(Terminated by clicking the
end button of the browser.)
After RMI Time-out (default 1
min.), log on again.
The specified user ID is
already logged on, or the
previous logon was not
properly terminated.
Try again later. (By default,
the session/RMI time-out is
one minute.)
51320001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
53000001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
53010001
8 Remote Web Console for Storage System Messages and Error Codes

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
3WWait a few seconds, and
then retry.
Do either of the following if
two users are displaying the
Performance Monitor window
or running the Export Tool:
•Ask one of the users to
display another window.
•Ask one of the users to log
off.
•Wait for one of the users
to quit the Export Tool.
Since the SVP is busy, the
monitoring data cannot be
obtained.
54000001
1ELog on again after waiting a
while.
An administrator is changing
a system environment file.
Log on again after waiting
for a while.
55080001
9WTo get back to the Modify
mode, click [OK]. Otherwise,
click [Cancel].
Modify mode released due
to inactivity. Do you want to
get back to the Modify
mode?
55090001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55140001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55150001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55160001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55170001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55180001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55190001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55200001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55210001
Remote Web Console Error Codes 9

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55220001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
55230001
6ESpecify another user ID.The same user ID is already
registered. Check the setting,
and then retry the operation.
55500001
6EEnter a correct user ID.NULL or blank space(s) are
used in the user ID. Check the
setting, and then retry the
operation.
55510001
6EEnter a correct user ID.The characters used for the
user ID or the number of the
characters of the user ID is
invalid. Check the setting,
and then retry the operation.
55520001
2EThe user name is not set.
Check the setting, and then
retry the operation.
The user name is not set.
Check the setting, and then
retry the operation.
55530001
6ECheck the setting, and then
retry the operation.
An administrator cannot be
added or deleted. Check the
setting, and then retry the
operation.
55540001
2EThe password flag is invalid.
Check the setting, and then
retry the operation.
The password flag is invalid.
Check the setting, and then
retry the operation.
55550001
2EThe password is invalid.
Check the setting, and then
retry the operation.
The password is invalid.
Check the setting, and then
retry the operation.
55560001
2EThe specified permission flag
is invalid. Check the setting,
and then retry the operation.
The specified permission flag
is invalid. Check the setting,
and then retry the operation.
55570001
2EThe specified authority flag is
invalid. Check the setting,
and then retry the operation.
The specified authority flag is
invalid. Check the setting,
and then retry the operation.
55590001
2EA file format error occurred.
Check the setting, and then
retry the operation.
A file format error occurred.
Check the setting, and then
retry the operation.
55600001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56350001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56360001
10 Remote Web Console for Storage System Messages and Error Codes

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56370001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56380001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56390001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
56400001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
58110001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
58130001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
58140001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60020001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60040001
3EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60120001
2EIf the same problem persists
despite retrying, call HP
technical support.
A file open error has
occurred.
60220001
2EFailed to access the file.
Check the setting, and then
retry the operation. If the
same problem persists despite
retrying, call HP technical
support.
Failed to access the file.
Check the setting, and then
retry the operation. If the
same problem persists despite
retrying, call HP technical
support.
60230001
2EAn error occurred. If this
problem persists, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60390001
Remote Web Console Error Codes 11

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
6EDelete unnecessary user
accounts.
No more users can be
registered, because the
number of registered users
has reached the maximum.
Reduce the number of users,
and then retry the operation.
65400001
1EReboot the SVP computer and
retry the request. If this
problem persists, call HP
technical support.
A network error occurred.
The SVP is not ready, or an
error occurred in the SVP.
65410001
3EIf the same problem persists
despite retrying, call HP
technical support.
The content of the
management file of the audit
log is invalid.
70030001
2EThe Remote Web Console
version may not match the
version of the destination
SVP. Clear the cache of JRE
and close the browser.
Restart the browser, and then
retry the processing. Remote
Web Console is downloaded
over your network and then
executed. If this problem
persists and you use a proxy
server, the old version of the
program might be in the
cache of the proxy. Contact
your network administrator to
clear the proxy cache. If that
does not solve the problem
and this problem persists, call
HP technical support.
An error occurred during
processing. The version of
Remote Web Console may
not match the version of the
destination SVP. Clear the
cache of JRE and the
browser. Restart the browser,
and then retry the processing.
If this problem persists, the
proxy server may be the
cause of the problem.
Contact your network
administrator. If your network
is not having any problems,
and if this problem persists,
call HP technical support.
70500001
2EIf the same problem persists
despite retrying, call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
550340001
2EAn error occurred during
server processing. If this
problem persists, call HP
technical support.
An error occurred during
server processing. If this
problem persists, call HP
technical support.
550440001
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
552000001
10EWait a few seconds, and
then retry the operation.
Applying operation
(operation of changing
configuration) is in progress
in the other SLPR. Applying
operation (operation of
changing configuration)
cannot be performed
simultaneously in the multiple
SLPRs.
552310001
3ESelect another window. To
set this function, contact the
storage administrator.
This function cannot be used
by the storage partition
administrator.
565240001
12 Remote Web Console for Storage System Messages and Error Codes

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EContact the storage
administrator and have the
SLPR set.
The available SLPR does not
exist. Contact the storage
administrator and have the
SLPR set.
565290001
5WWait a few seconds, and
then retry the operation.
The operation failed because
the audit log is being
processed. Wait for a while,
and then retry the operation.
565450001
5WWait for a while, and then
retry the operation.
The SVP is transferring the file
to the FTP server. Wait for a
while, and then retry the
operation.
565480001
5WWait for a while, and then
retry the operation.
Another user is downloading
the file or transferring the file
to the FTP server. Wait for a
while, and then retry the
operation.
565490001
5WCheck the setting.Transfer to the FTP server is
disabled. Check the setting.
565500001
5WCheck the IP address, or the
connection between the SVP
and the FTP server.
Failed to connect to the FTP
server. Check the IP address,
or the connection between
the SVP and the FTP server.
565510001
5WCheck the setting.The file transfer to the FTP
server failed. Check the user
ID and the password.
565520001
5WCheck the output folder and
the status of the FTP server.
The file transfer to the FTP
server failed. Check the
output folder and the status
of the FTP server.
565530001
5EIf this problem persists, call
HP technical support.
The file transfer to the FTP
server failed. If this problem
persists, call HP technical
support.
565540001
5WComplete operation of the
SIM is not necessary.
The complete operation is
performed to all SIMs related
to Audit Log.
565550001
5WTransfer the audit logs that
have not been transferred by
FTP or download operation,
and then retry the operation.
Complete operation of SIMs
failed because the number of
audit logs that had not been
transferred exceeded the
threshold.
565560001
5WIf there are SIMs not
completed, retry the
operation.
The complete operation of the
SIM may not have completed
since the SVP is busy.
565570001
3EIf the same problem persists
despite retrying, call HP
technical support.
An invalid value is included
in the management file of the
audit log. Retry the operation.
571060001
Remote Web Console Error Codes 13

Table 1 Error Codes — Part Code 0001 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EP9000 or XP Command View
Advanced Edition version
information ID is invalid.
Check the setting, and then
retry the operation.
P9000 or XP Command View
Advanced Edition version
information ID is invalid.
Check the setting, and then
retry the operation.
657340001
3ECall HP technical support.The Login could not be
performed because a function
failed to start during SVP
initialization.
Call HP technical support.
661000001
5WUse the IPv4 FTP server. To
use the IPv6 FTP server,
contact HP technical support.
The operation failed because
the SVP OS does not support
IPv6.
665590001
2ENo more P9000 or XP
Command View Advanced
Edition version information
can be registered, because
the number of registered
P9000 or XP Command View
Advanced Edition version
information reached the
maximum. Reduce the
number of P9000 or XP
Command View Advanced
Edition version information
and then retry the operation.
No more P9000 or XP
Command View Advanced
Edition version information
can be registered, because
the number of registered
P9000 or XP Command View
Advanced Edition version
information reached the
maximum. Reduce the
number of P9000 or XP
Command View Advanced
Edition version information
and then retry the operation.
668020001
Table 2 Error Codes — Part Code 0002
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
6EThe configuration information
has already been changed.
Check the setting and make
the settings for the
configuration information
again.
The specified LU path does
not exist. Check the setting.
10250002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20010002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20020002
2WClick [Refresh All] on the File
menu and refresh the
configuration.
The SVP is busy.
Wait for a while, and then
click [Refresh All] on the File
menu and refresh the
configuration.
20030002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20040002
14 Remote Web Console for Storage System Messages and Error Codes

Table 2 Error Codes — Part Code 0002 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20050002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20060002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20070002
3EIf nothing changes despite
retrying, call HP technical
support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20080002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20090002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20100002
2ECall HP technical support.The server configuration is
invalid. Call HP technical
support.
20110002
2EIf this problem persists call HP
technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20120002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
20130002
2EIf this problem persists call HP
technical support.
An error occurred. If this
problem persists, call HP
technical support.
20150002
6NRetry after a while.Array is refreshing, or the
settings by the user are
registered. Retry after a
while.
20160002
3ERetry the same operation. If
the error occurs after retrying,
call HP technical support.
A connection error has
occurred.
21450002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
30030002
Remote Web Console Error Codes 15

Table 2 Error Codes — Part Code 0002 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
50100002
6WReduce the number of
requests and retry the
operation.
The number of requests
exceeds the maximum
number that can be
processed. Reduce the
number of requests and retry
the operation.
50400002
2EConnection is terminated
from the server due to the
network failure, etc. Log on
again. This error might occur
and remain internally in the
unlock function log when a
user in View mode selects the
Exit button, but this is not a
problem. In other cases, call
HP technical support.
A sequence error occurred.
Call the developer of the
client program.
51300002
3EWait a few seconds, and
then click [Refresh] on the File
menu, or Wait a few seconds
and login again.
The storage system is in
internal process, or some
other user is changing the
configuration. Wait a few
seconds, and then click
[Refresh] on the File menu, or
Wait a few seconds and
login again.
55100002
6EDelete paths and host groups
separately.
You cannot delete paths and
host groups at the same time.
55130002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60000002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60020002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60120002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60220002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60230002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60400002
16 Remote Web Console for Storage System Messages and Error Codes

Table 2 Error Codes — Part Code 0002 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60500002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
60510002
0WLog on again after a while.Now processing. Please Wait
a few seconds, and then retry
the operation.
65020002
3WIf the same problem persists
despite retrying, call HP
technical support.
The SVP is busy. Please wait
for a while, and then retry the
operation.
65310002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
70300002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
70600002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
71110002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
72110002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
80050002
5EAnother user is accessing
with Modify mode. Wait a
few seconds and retry.
Another user has lock, try
again later.
90000002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
90010002
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
99990002
3ESelect another window. To
set this function, contact the
storage administrator.
This function cannot be used
by the storage partition
administrator.
565240002
Remote Web Console Error Codes 17

Table 2 Error Codes — Part Code 0002 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
3ETo continue the operation,
contact the storage
administrator and have the
settings across the multiple
SLPRs cancelled, and then
retry the operation.
To perform other operations,
select a function button.
Because the settings across
the multiple SLPRs are
contained, the authority has
been shifted to the storage
administrator from the
storage partition
administrator. To continue the
operation, contact the
storage administrator. To
perform other operations,
select a function button.
565250002
6ECorrect the settings, and then
retry the operation.
The resources of other SLPR(s)
cannot be accessed.
565260002
2EClick [All Refresh] and refresh
the configuration.
An error occurred in the
storage system. The
configuration may be
inconsistent. Select [All
Refresh] and refresh the
configuration.
585780002
3ECall HP technical support.The Login could not be
performed because a function
failed to start during SVP
initialization.
Call HP technical support.
661000002
Table 3 Error Codes — Part Code 0003
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
6EThe configuration information
has been already changed.
Check the settings, and
request the setting of the
configuration information
again.
You are trying to set multiple
paths to the same volume
from one group.
10030003
6EThe configuration information
has been changed already.
Check the settings, and
request the setting of the
configuration information
again.
Multiple volumes are
specified to a single port,
group or LUN combination.
10040003
6EThe configuration information
has been already changed.
Check the settings and
request the setting of the
configuration information
again.
The emulation type of the
volumes combined into a
LUSE volume is not for open
systems.
10090003
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
10100003
18 Remote Web Console for Storage System Messages and Error Codes

Table 3 Error Codes — Part Code 0003 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EThe volume that links as an
expanded LU extends over
CU#. The error does not
occur normally because it is
guarded in the screen. In the
unlikely event that this error
occurs, contact HP technical
support.
An error occurred. If this
problem persists, call HP
technical support.
10110003
6EThe configuration information
has been already changed.
Check the settings and
request the setting of the
configuration information
again.
LU path is set to a volume
which links as an expanded
LU.
10120003
2EThe emulation type of a
volume that links as an
expanded LU is not the same.
The error does not occur
normally because it is
guarded in the screen. In the
unlikely event that this error
occurs, contact HP technical
support.
The emulation types of the
volumes combined into a
LUSE volume are not the
same.
10130003
6EThe configuration information
has been already changed.
Check the settings and
request the setting of the
configuration information
again.
LU path is set to the releasing
expanded LU. (You need to
release the expanded LU and
path at the same time.)
10150003
2EThe specified port does not
exist. You have specified a
wrong port number. Or the
specified port type
(exclusively for mainframe)
cannot be processed in this
agent. The error does not
occur normally because it is
guarded in the screen. In the
unlikely event that this error
occurs, contact HP technical
support.
An error occurred. If this
problem persists, call HP
technical support.
10180003
2ELUN is invalid. (The specified
value is not in the
specification.) The error does
not occur normally because
it is guarded in the screen. In
the unlikely event that this
error occurs, contact HP
technical support.
An error occurred. If this
problem persists, call HP
technical support.
10200003
Remote Web Console Error Codes 19

Table 3 Error Codes — Part Code 0003 (continued)
Failure
Level
Severity
Level
Recommended ActionError MessageError
Number
Part
Code
2EThe specified volume does
not exist. (You have specified
wrong CU#:LDEV#.) Or the
LDEV (exclusively for
mainframe) cannot be
processed in this agent. The
error does not occur normally
because it is guarded in the
screen. In the unlikely event
that this error occurs, contact
HP technical support.
An error occurred. If this
problem persists, call HP
technical support.
10210003
2EHost mode is invalid. (The
specified value is not in the
specification.) The error does
not occur normally because
it is guarded in the screen. In
the unlikely event that this
error occurs, contact HP
technical support.
An error occurred. If this
problem persists, call HP
technical support.
10220003
2EIf this problem persists, call
HP technical support.
An error occurred. If this
problem persists, call HP
technical support.
10230003
2EFibre topology information is
invalid. (The specified value
is not in the specification.)
The error does not occur
normally because it is
guarded in the screen. In the
unlikely event that this error
occurs, contact HP technical
support.
An error occurred. If this
problem persists, call HP
technical support.
10240003
6EThe configuration information
has been already changed.
Check the settings and
request the setting of the
configuration information
again.
The specified LU path does
not exist.
10250003
2EThe specified value of the
command device setting is
invalid. (The specified value
is not in the specification.)
The error does not occur
normally because it is
guarded in the screen. In the
unlikely event that this error
occurs, contact HP technical
support.
The specified value of the
command device setting is
invalid. Check the setting.
10270003
6EThe configuration information
has been already changed.
Check the settings and
request the setting of the
configuration information
again.
The number of volumes you
intend to combine into a
LUSE volume exceeds the
maximum.
10280003
2EIf this problem persists, call
HP technical support.
An error occurred during SVP
processing. If this problem
persists, call HP technical
support.
10290003
20 Remote Web Console for Storage System Messages and Error Codes