HP G3 KVM User manual

HPE G3 KVM Console Switch
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 785985-001R
November 2015
Edition: 2

© Copyright 2014, 2015 Hewlett Packard Enterprise Development LP
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are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
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licensed to the U.S. Government under vendor’s standard commercial license.
Microsoft®, Windows®, and Windows Server® are trademarks of the Microsoft group of companies.

Contents 3
Contents
Overview................................................................................................................................................ 7
HPE G3 KVM Console Switch overview ..................................................................................................................7
Installing the HPE G3 KVM Console Switch........................................................................................... 8
Rack-mount safety instructions ................................................................................................................................8
Installation checklist .................................................................................................................................................8
Console switch kit contents ...........................................................................................................................8
Required items not included..........................................................................................................................8
Required tools ...............................................................................................................................................9
Rack-mounting the console switch...........................................................................................................................9
Performing a standard-mount installation......................................................................................................9
Performing a cantilever-mount installation ..................................................................................................10
Performing a side-mount installation ...........................................................................................................11
Console switch components...................................................................................................................................14
Connecting the local console switch ......................................................................................................................15
Remote access key ................................................................................................................................................15
Connecting the RAK....................................................................................................................................16
Installing the interface adapter ............................................................................................................. 18
Integrating the IA ....................................................................................................................................................18
Connecting the IA...................................................................................................................................................18
Cascading console switches................................................................................................................ 19
Compatible console switch models ........................................................................................................................19
IP Console Switch .......................................................................................................................................19
Cascading two HPE KVM Server Console Switch G3 systems .............................................................................20
Cascading matrix....................................................................................................................................................21
Local port operation ............................................................................................................................. 22
Overview ................................................................................................................................................................22
Accessing the Main dialog box....................................................................................................................22
Viewing servers ......................................................................................................................................................23
Viewing the Port column..............................................................................................................................23
Viewing the Server Status column ..............................................................................................................23
Selecting servers....................................................................................................................................................24
Soft switching .........................................................................................................................................................24
Soft switching to a server ............................................................................................................................24
Configuring switches for soft switching........................................................................................................24
Soft switching to a previous server..............................................................................................................24
Disconnecting from a server........................................................................................................................24
Using basic OSD navigation keys ..........................................................................................................................25
Configuring the Setup dialog box ...........................................................................................................................25
Accessing the Setup dialog box ..................................................................................................................26
Managing routine tasks for servers .............................................................................................................26
Changing the display behavior ...............................................................................................................................26
Accessing the Menu dialog box...................................................................................................................27
Selecting the display order of servers .........................................................................................................27
Selecting and setting the OSD hot key command.......................................................................................27
Setting a screen delay time .........................................................................................................................27
Setting local console switch security ......................................................................................................................28
Accessing the Security dialog box...............................................................................................................28
Changing the password...............................................................................................................................28
Setting password protection ........................................................................................................................28
Logging in to the console switch .................................................................................................................29
Removing the password protection .............................................................................................................29

Contents 4
Resetting a console switch password..........................................................................................................29
Exiting screen saver mode ..........................................................................................................................30
Activating Screen Saver mode without password protection.......................................................................30
Deactivating the screen saver .....................................................................................................................31
Controlling the status flag.......................................................................................................................................31
Accessing Flag Setup dialog box ................................................................................................................31
Displaying the status flag.............................................................................................................................32
Setting the OSD interface language.......................................................................................................................32
Assigning device types...........................................................................................................................................33
Accessing Devices dialog box.....................................................................................................................33
Modifying device types ................................................................................................................................33
Assigning server names .........................................................................................................................................34
Accessing the Names dialog box ................................................................................................................34
Assigning names to servers ........................................................................................................................35
Changing the keyboard language ..........................................................................................................................35
Accessing the Keyboard dialog box ............................................................................................................36
Selecting the keyboard language ................................................................................................................36
Setting up a scan pattern .......................................................................................................................................36
Accessing the Scan dialog box ...................................................................................................................37
Adding servers to the scan setup ................................................................................................................37
Removing servers from the scan setup.......................................................................................................38
Activating Scan mode..................................................................................................................................38
Deactivating Scan mode..............................................................................................................................38
Configuring the Switch and Share modes ..............................................................................................................38
Accessing the Switch dialog box .................................................................................................................39
Setting the Switch and Share modes ..........................................................................................................39
Configuring network settings ..................................................................................................................................39
Managing console switch tasks using the OSD .....................................................................................................40
Accessing the Commands dialog box .........................................................................................................40
Displaying version information ...............................................................................................................................40
Accessing the Version dialog box ...............................................................................................................40
Using the on-board Web interface (OBWI)........................................................................................... 42
Setting up the built-in web server ...........................................................................................................................42
Launching the OBWI ..............................................................................................................................................42
Connecting to the remote OBWI through a firewall .....................................................................................44
Managing console switches ...................................................................................................................................45
Viewing system information....................................................................................................................................45
Generating a certificate ..........................................................................................................................................47
Rebooting and upgrading the KVM console switch................................................................................................47
Rebooting the KVM console switch.............................................................................................................47
Upgrading the console switch firmware.......................................................................................................48
Saving and restoring configurations and user databases ...........................................................................48
Identity and location information.............................................................................................................................49
LDS and PDS ..............................................................................................................................................49
Viewing version information ...................................................................................................................................50
Network settings.....................................................................................................................................................50
General settings ..........................................................................................................................................51
Address settings..........................................................................................................................................51
SNMP .....................................................................................................................................................................51
Configuring SNMP parameters....................................................................................................................52
Auditing event settings ...........................................................................................................................................52
Setting event destinations ......................................................................................................................................52
Configuring an IA....................................................................................................................................................52
Deleting an IA..............................................................................................................................................53
Upgrading an IA...........................................................................................................................................53
Launching a session...............................................................................................................................................53
General session settings .............................................................................................................................54
Active sessions.......................................................................................................................................................54
Local user account settings....................................................................................................................................54
Access levels...............................................................................................................................................55

Contents 5
DSView software settings.......................................................................................................................................55
Closing a KVM session ..........................................................................................................................................56
Managing remote servers through the Video Session Viewer .............................................................. 57
About the Video Session Viewer ............................................................................................................................57
Video Session Viewer window.....................................................................................................................58
Changing the toolbar ..............................................................................................................................................59
Adjusting the window size ......................................................................................................................................59
Adjusting the view ..................................................................................................................................................59
Refreshing the image .............................................................................................................................................60
Manually adjusting the video settings.....................................................................................................................60
Target video settings ...................................................................................................................................62
Automatic video adjustment ........................................................................................................................62
Video test pattern ........................................................................................................................................62
Color settings...............................................................................................................................................62
Noise settings.........................................................................................................................................................62
Mouse settings .......................................................................................................................................................63
Cursor type ..................................................................................................................................................63
Mouse scaling..............................................................................................................................................64
Mouse alignment and synchronization ........................................................................................................65
Keyboard pass-through ..........................................................................................................................................65
Macros....................................................................................................................................................................65
Saving the view ......................................................................................................................................................65
Closing a Video Viewer session .............................................................................................................................66
Terminal operation............................................................................................................................... 67
Terminal operation overview ..................................................................................................................................67
Network configuration.............................................................................................................................................67
Console Main Menu options...................................................................................................................................67
Firmware Management................................................................................................................................68
Enable Debug Messages ............................................................................................................................68
Set/Change Password.................................................................................................................................68
Restore Factory Defaults.............................................................................................................................68
Reset Switch................................................................................................................................................68
Set Web Interface Ports ..............................................................................................................................68
Exit...............................................................................................................................................................68
Troubleshooting ................................................................................................................................... 69
Connection length requirements ............................................................................................................................69
DIAG port pinout.....................................................................................................................................................69
Troubleshooting table.............................................................................................................................................69
Warranty and regulatory information .................................................................................................... 71
Warranty information ..............................................................................................................................................71
Regulatory information ...........................................................................................................................................71
Safety and regulatory compliance ...............................................................................................................71
Belarus Kazakhstan Russia marking...........................................................................................................71
Turkey RoHS material content declaration..................................................................................................72
Ukraine RoHS material content declaration ................................................................................................72
Korean notice ..............................................................................................................................................72
Support and other resources................................................................................................................ 74
Accessing Hewlett Packard Enterprise Support.....................................................................................................74
Information to collect ...................................................................................................................................74
Accessing updates .................................................................................................................................................74
Websites.................................................................................................................................................................74
Remote support......................................................................................................................................................75
Acronyms and abbreviations................................................................................................................ 76
Documentation feedback ..................................................................................................................... 78
Index.................................................................................................................................................... 79

Contents 6

Overview 7
Overview
HPE G3 KVM Console Switch overview
The HPE G3 KVM Console Switch is an analog KVM switch providing local access to data center servers
and remote access when using an optional RAK (AF650A).
USB, serial, and BladeSystem IAs enable direct KVM connectivity to devices. The KVM Console Switch
supports all previous IAs with the exception of the KVM Console Serial/Power G2 Interface Adapter
(AF625A).
The KVM Console Switch does not support virtual media or CAC (smart cards). IAs with VM/CAC support
provide only keyboard, video, and mouse functionality when used with the KVM Console Switch.
The KVM Console Switch provides a local OSD for local switch management and a remote web-based
OBWI for remote switch management. Access the OSD through the local port. Access the OBWI directly
from the switch using a browser. The OBWI also provides a remote KVM session to target devices when
using the optional RAK. Access the terminal console interface through the DIAG port and a terminal
screen or a PC running terminal emulation software.
Both IPv4 and IPv6 are supported by the KVM Console Switch.

Installing the HPE G3 KVM Console Switch 8
Installing the HPE G3 KVM Console Switch
Rack-mount safety instructions
The HPE G3 KVM Console Switch ships with rack-mounting brackets for easy integration into the rack.
Stabilize the rack in a permanent location before installing the equipment. Avoid uneven loading or
overloading of the rack cabinets.
When rack-mounting this product, consider the following factors:
•Elevated operating ambient temperature—In a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment can be greater than room ambient temperature. Install
the equipment in an environment compatible with the operating temperature.
•Reduced air flow—In the rack, the rate of air flow required for safe operation of the equipment must
not be compromised.
•Circuit overloading—When connecting the equipment to the supply circuit, consider the effect that
overloading of the circuits might have on overcurrent protection and supply wiring. Consider the
equipment nameplate ratings when addressing this concern.
•Reliable earthing—Maintain reliable earthing of rack-mounted equipment. Pay particular attention to
supply connections other than direct connections to the branch circuit, such as the use of power
strips.
•Product orientation—The equipment should not be mounted with the rear panel facing downward.
Installation checklist
Before installation, refer to the following lists to be sure that all of the listed components were received.
Console switch kit contents
•Console switch
•Power cords
•Rack mounting kit
•CAT5 to DB9 serial cable adapter
•Documentation kit
This kit might contain extra hardware for your convenience.
Required items not included
•IAs ("Installing the interface adapter" on page 18)
One IA with one of the following connections is required for each server or device.
oUSB connection
oSerial connection
oHPE BladeSystem connection
•UTP CAT5 cable or higher

Installing the HPE G3 KVM Console Switch 9
Required tools
The following tools are required for some procedures:
•Phillips screwdriver
•Cage nut insertion tool (included with your original rack hardware kit)
Rack-mounting the console switch
To install the KVM Console Switch into the rack:
WARNING: To reduce the risk of fire, do not mount this product with the rear panel, which is
the side of the KVM Console Switch with I/O connectors and the AC power inlet, facing
downward (facing the floor).
1. Before installing the KVM Console Switch into the rack, connect the KVM Console Switch to a power
source, using the power cords provided, and power on the unit.
The system health LED illuminates after a few seconds. If the system health LED does not illuminate,
be sure that the power is on, the power cord is connected, and the power source is valid.
2. Choose one of the following configurations:
oStandard-mount ("Performing a standard-mount installation" on page 9)
oCantilever-mount ("Performing a cantilever-mount installation" on page 10)
oSide-mount ("Performing a side-mount installation" on page 11)
Performing a standard-mount installation
1. Remove the four screws, two on each side, from the console switch.
2. Attach the short 1U brackets to the console switch using the four screws you removed.
3. If not already installed, install a cage nut behind each rear rail.

Installing the HPE G3 KVM Console Switch 10
4. Slide the console switch into the rear of the 1U product.
5. Secure the console switch to the rails using two M-6 screws, one on each side.
Performing a cantilever-mount installation
To perform a cantilever-mount installation:
1. Remove the four screws, two on each side, from the console switch.
2. Attach the short 1U brackets to the console switch as shown in the standard-mount installation
("Performing a standard-mount installation" on page 9).

Installing the HPE G3 KVM Console Switch 11
3. Install up to six cage nuts.
4. Secure the console switch to the rails using the appropriate number of M-6 screws.
Performing a side-mount installation
To perform a side-mount installation:
1. Remove the four screws, two on each side, from the console switch.

Installing the HPE G3 KVM Console Switch 12
2. Attach the side-mounting brackets to the console switch using the four screws you removed.
3. Slide the side-mounting bracket tabs into the U locations on each side of the rack.

Installing the HPE G3 KVM Console Switch 13
4. Install four cage nuts into the side-mounting bracket U locations.
5. Secure the console switch to the rails using four M-6 screws, two on each side.
On some racks, you can use four sheet metal screws in place of M-6 screws and cage nuts.

Installing the HPE G3 KVM Console Switch 14
Console switch components
Item
Description
1
Power cord connector
2
Fan
3
System health LED
4
RJ-45 tiering port
5
Console port video connector
6
Server connection ports 1-8
7
Console port USB ports
8
DIAG port
9
LAN port
Item Description
1
Power cord connector
2
Fan
3
System health LED
4
RJ-45 tiering port
5
Console port A video connector
6
Console port B video connector
7
Server connection ports 1-8
8
Server connection ports 9-16
9
Console port B USB ports
10
Console port A USB ports
11
DIAG port

Installing the HPE G3 KVM Console Switch 15
Item
Description
12
LAN port
Connecting the local console switch
To connect the local console switch:
1. Connect the local keyboard, video, and mouse to the console switch.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against
it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends
from the storage system.
2. Plug the console switch power cord into a power source.
The system health LED ("Console switch components" on page 14) flashes when the KVM Console
Switch boots up. When the system health LED is solid green, the KVM Console Switch is
operational.
3. Power on the monitor.
The following figure shows one possible configuration for the console switch system.
Item Description
1
Local console
2
Console switch
Remote access key
The optional USB RAK provides the following features:
•KVM remote access

Installing the HPE G3 KVM Console Switch 16
The RAK supports a single KVM remote session. Use the RAK to manage remote operating
systems, operating system recovery, hard drive recovery or duplication, and server backup.
•DSView management software plug-in
IT administrators can use the DSView management software plug-in to securely access and monitor
target devices on multiple platforms remotely through a single web-based user interface. A single
point of access can launch a session to a device.
Manage KVM Console Switches using DSView by installing the HPE KVM plug-in for DSView.
•Local video scaling
The KVM Console Switch digitizes a video signal with a maximum resolution of 1600 x 1200 or 1680
x 1050 (widescreen). The maximum resolution depends on the cable length between the KVM
Console Switch and the devices.
•Encryption
The KVM Console Switch supports 128-bit SSL (ARCFOUR), AES, DES, and 3DES encryption of
keyboard/mouse and video sessions.
Connecting the RAK
IMPORTANT: Configure the network settings for the switch using the OSD or the DIAG port
for KVM remote access to function.

Installing the HPE G3 KVM Console Switch 17
Connect the RAK to any USB port on the KVM Console Switch. When the RAK receives USB power, the
LED on the RAK flashes slowly, followed by rapid flashing. The rapid flashing indicates successful
enumeration. When the RAK is accepted, the LED on the RAK is continuously illuminated.

Installing the interface adapter 18
Installing the interface adapter
Integrating the IA
An IA (sold separately) is required for the KVM Console Switch system to function properly. An IA
connects to the KVM Console Switch using UTP CAT5 or higher cables. The IA connects to the keyboard,
video, and mouse interfaces of the server.
NOTE: UTP CAT5 or higher cables are used throughout the examples in this guide.
Connecting the IA
To connect the IA:
1. Connect a UTP CAT5 cable or higher to the server connection port ("Console switch components"
on page 14) on the KVM Console Switch.
2. Connect the other end of the cable to the RJ-45 connector on the IA.
3. Connect the IA to the appropriate connectors on the server.
4. Repeat these steps to connect additional servers to this system, if needed.
To add server names, see "Assigning names to servers (on page 35)."
The following figure shows one possible configuration for the KVM Console Switch system with an IA.
Item
Description
1
Server
2
Console switch
3
USB IA
4
PS/2 IA

Cascading console switches 19
Cascading console switches
Compatible console switch models
This product supports only one level of cascading. Before cascading console switches, review the
following information.
CAUTION: Do not use interface adapters to cascade one KVM Console Switch system with
another KVM Console Switch system. If interface adapters are used to cascade these
products, undesirable operations might occur.
KVM firmware upgrades cannot be done through a cascading connection. Each KVM console switch must
have its firmware updated individually.
IP Console Switch
CAUTION: Do not use an interface adapter to cascade an IP Console Switch with an KVM
Console Switch. If an interface adapter is used to cascade these products, undesirable
operations might occur.
The following IP Console Switches can be integrated into the KVM Console Switch system. Compatible IP
Console Switch models include:
•2 x 1 x 16 [PN AF601A]
•4 x 1 x 16 [PN AF602A]
•1 x 1E x 8 [PN AF620A]
•2 x 1E x 16 [PN AF621A]
•4 x 1E x 32 [PN AF622A]
All IP Console Switches must have the latest SoftPaq firmware upgrade when cascaded.

Cascading console switches 20
Example of an IP Console Switch cascade configuration
Item Description
1
Server
2
IA
3
UTP CAT5 cable or higher
4
UTP CAT5 cable or higher
5
KVM cable
6
Main IP Console Switch
7
Local port
8
Cascaded KVM Console Switch
Cascading two HPE KVM Server Console Switch
G3 systems
To cascade two KVM Console Switch systems:
1. Locate a UTP CAT5 cable or higher.
2. Connect one end of the UTP CAT5 cable to the server connection port on the primary console
switch.
3. Connect the other end of the UTP CAT5 cable to the RJ-45 tiering port on the secondary (cascaded)
console switch.