HPE MSR1000 User manual

HPE FlexNetwork MSR1000 Routers
Installation Guide
Part number: 5998-7749R
Document version: 6W103-20160205

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i
Contents
Preparing for installation ················································································· 1
Safety recommendations ···································································································································1
Safety symbols···········································································································································1
General safety recommendations ··············································································································1
Electricity safety ·········································································································································1
Examining the installation site····························································································································2
Temperature and humidity ·························································································································2
Cleanliness·················································································································································2
Cooling system···········································································································································2
ESD prevention ··········································································································································3
EMI·····························································································································································3
Lightning protection····································································································································4
Rack-mounting ···········································································································································4
Installation accessories······································································································································4
Installation checklist ···········································································································································5
Installing the router ························································································· 7
Installation prerequisites ····································································································································7
Installation flowchart ··········································································································································7
Installing the router ············································································································································9
Mounting the router on a workbench··········································································································9
Installing the router in a rack ······················································································································9
Grounding the router········································································································································12
Grounding the router through the rack ·····································································································12
Grounding the router with a grounding strip·····························································································14
Grounding the router with a grounding conductor buried in the earth ground··········································15
Installing an interface module ··························································································································15
Installing a SIC ·········································································································································15
Installing a DSIC ······································································································································16
Connecting interface cables·····························································································································17
Attaching a USB device ···································································································································18
Logging in through the console port·················································································································18
Connecting a console cable ·····················································································································18
Setting terminal parameters·····························································································································19
Connecting an AC power cord ·························································································································19
Verifying the installation ···································································································································20
Powering on the router·····································································································································20
Verifying before power-on ························································································································20
Powering on the router·····························································································································20
Observing boot information ······················································································································21
Examining the router after power-on········································································································22
Configuring basic settings for the router ··········································································································23
Replacement procedure················································································ 24
Replacing a SIC ···············································································································································24
Replacing a DSIC ············································································································································24
Troubleshooting ···························································································· 26
Power supply failure·········································································································································26
System configuration problems························································································································26
No terminal display···································································································································26
Garbled terminal display ··························································································································26
No response from the serial port··············································································································27
Restoring the factory settings ··························································································································27
Scenario 1 ················································································································································27
Scenario 2 ················································································································································27
Scenario 3 ················································································································································27

ii
Reset button usage guidelines·················································································································27
Appendix A Chassis views and technical specifications ······························· 28
Chassis views ··················································································································································28
MSR1002-4 ··············································································································································28
MSR1003-8 ··············································································································································29
MSR1003-8S············································································································································29
Technical specifications ···································································································································30
Appendix B LEDs·························································································· 31
Panel LEDs ······················································································································································31
LED description················································································································································32
Appendix C Slot arrangement······································································· 33
Document conventions and icons ································································· 34
Conventions ·····················································································································································34
Network topology icons····································································································································35
Support and other resources ········································································ 36
Accessing Hewlett Packard Enterprise Support ······························································································36
Accessing updates···········································································································································36
Websites ··················································································································································37
Customer self repair·································································································································37
Remote support········································································································································37
Documentation feedback ·························································································································37
Index ············································································································· 39

1
Preparing for installation
The HPE MSR1000 Router Series includes the models in Table 1.
Table 1 HPE MSR1000 Router Series models
Router model Product code HPE description RMN
MSR1002-4 JG875A HPE MSR1002-4 Router BJNGA-BB0034
MSR1003-8 JG732A HPE MSR1003-8 Router BJNGA-BB0029
MSR1003-8S JH060A HPE MSR1003-8S Router
IMPORTANT:
For regulatory identification purposes, every MSR1000 router is assigned a regulatory model
number (RMN). These regulatory model numbers should not be confused with the marketing name
HPE MSR100X or the product code.
Safety recommendations
Safety symbols
When reading this document, note the following symbols:
WARNING means an alert that calls attention to important information that if not understood or
followed can result in personal injury.
CAUTION means an alert that calls attention to important information that if not understood or
followed can result in data loss, data corruption, or damage to hardware or software.
General safety recommendations
•Keep the chassis and installation tools away from walk areas.
•Make sure the ground is dry and flat and anti-slip measures are in place.
•Unplug all the external cables (including the power cord) before moving the chassis.
Electricity safety
•Locate the emergency power-off switch in the room before installation. Shut the power off at
once in case accident occurs. Disconnect the power cord of the router if necessary.
•Make sure the router is reliably grounded.
•Do not open or close the chassis cover when the router is powered on.
•Correctly connect the interface cables of the router.
•Use an uninterrupted power supply (UPS).
•Do not work alone when the router has power.
•Before installation and replacement, make sure the power has been disconnected.

2
Examining the installation site
The router must be used indoors. To ensure correct operation and long service life of your router, the
installation site must meet the following requirements.
Temperature and humidity
You must maintain a compliant temperature and humidity in the equipment room as described
in Table 2.
•Lasting high relative humidity can cause poor insulation, electricity creepage, mechanical
property change of materials, and metal corrosion.
•Lasting low relative humidity can cause washer contraction and ESD and introduce problems
such as loose captive screws and circuit failure.
•High temperature can accelerate the aging of insulation materials and significantly lower the
reliability and lifespan of the switch.
Table 2 Temperature and humidity requirements
Temperature Humidity
0°C to 45°C (32°F to 113°F) 5% to 90% (noncondensing)
Cleanliness
Dust buildup on the chassis might result in electrostatic adsorption, which causes poor contact of
metal components and contact points, especially when indoor relative humidity is low. In the worst
case, electrostatic adsorption can cause communication failure.
Table 3 Dust concentration limit in the equipment room
Substance Concentration limit (particles/m3)
Dust particles
≤3 x 104
(No visible dust on desk in three days.)
NOTE:
Dust particle diameter ≥5 µm
The equipment room must also meet limits on salts, acids, and sulfides to eliminate corrosion and
premature aging of components, as shown in Table 4.
Table 4 Harmful gas limits in the equipment room
Gas Max. (mg/m3)
SO20.2
H2S 0.006
NH30.05
Cl20.01
Cooling system
The MSR1000 router adopts left to right airflow for heat dissipation.

3
Figure 1 Airflow through the MSR1000 chassis
To ensure good ventilation, the following requirements must be met:
•Leave at least 10 cm (3.94 in) of clearance at the air inlet and outlet vents.
•The installation site has a good cooling system.
ESD prevention
CAUTION:
Check the resistance of the ESD wrist strap for safety. Make sure the resistance reading is in the
range of 1 to 10 megohm (Mohm) between human body and the ground.
To prevent electrostatic discharge (ESD), follow these guidelines:
•Make sure the router and the floor are reliably grounded.
•Take dust-proof measures for the equipment room.
•Maintain the humidity and temperature at a compliant level.
•Always wear an ESD wrist strap and ESD cloth when touching a circuit board or transceiver
module.
An MSR1000 router does not supply an ESD wrist wrap. Prepare an ESD wrist wrap yourself.
•Place the removed interface module on an antistatic wor3kbench, with the face upward, or put it
into an antistatic bag.
•Touch only the edges, instead of electronic components when you observe or move a removed
interface module.
To attach an ESD wrist strap:
1. Wear the wrist strap on your wrist.
2. Lock the wrist strap tight around your wrist to keep good contact with the skin.
3. Insert the ESD plug into the ESD socket on the chassis.
EMI
All electromagnetic interference (EMI) sources, from outside or inside of the router and application
system, adversely affect the router in the following ways:

4
•A conduction pattern of capacitance coupling.
•Inductance coupling.
•Electromagnetic wave radiation.
•Common impedance (including the grounding system) coupling.
To prevent EMI, perform the following tasks:
•If AC power is used, use a single-phase three-wire power receptacle with protection earth (PE)
to filter interference from the power grid.
•Keep the router far away from radio transmitting stations, radar stations, and high-frequency
devices.
•Use electromagnetic shielding, for example, shielded interface cables, when necessary.
Lightning protection
To better protect the MSR1000 router from lightning, perform the following tasks:
•Make sure the grounding cable of the chassis is reliably grounded.
•Make sure the grounding terminal of the AC power receptacle is reliably grounded.
•Install a lightning arrester at the input end of the power supply to enhance the lightning
protection capability of the power supply.
•Install a special lightning arrester at the input end of outdoor signal lines (for example, E1/T1
line) to which interface modules of the router are connected to enhance the lightning protection
capability.
Rack-mounting
Before mounting the router in a rack, make sure the following requirements are met:
•The rack has a good ventilation system.
•The rack is sturdy enough to support the router and its accessories.
•The rack has enough space to accommodate the router.
•The front and rear of the rack are at least 0.8 m (2.62 ft) away from walls or other devices.
Leave enough clearance on both sides of the rack.
•The height of the equipment room is no less than 3 m (9.84 ft).
Installation accessories
Load-bearing screw (provided)
Cage nut (user supplied)
Grounding cable (provided) Rubber feet (provided)
M6 screw (user supplied) Mounting brackets (provided)M4 screw (provided)

5
Installation checklist
Table 5 Installation checklist
Item Requirements Result
Installation site
Ventilation
•There is a minimum clearance of 10 cm (3.94
in) around the inlet and outlet air vents for heat
dissipation of the router chassis.
•A good ventilation system is available at the
installation site.
Temperature 0°C to 45°C (32°F to 113°F).
Relative humidity 5% to 90% (noncondensing).
Cleanness •Dust concentration ≤3 × 104particles/m3. (No
visible dust on desk within three days.)
ESD prevention
•The equipment and floor are reliably grounded.
•The equipment room is dust-proof.
•The humidity and temperature are at a
compliant level.
•Wear an ESD wrist strap and uniform when
touching a circuit board.
•Place the removed interface module on an
antistatic workbench, with the face upward, or
put it into an antistatic bag.
•Touch only the edges, instead of electronic
components when observing or moving a
removed interface module.
EMI prevention
•Take effective measures to reduce interference
from the power grid system.
•Separate the grounding equipment of the
router from the grounding or lightning
protection grounding equipment of other
devices as far as possible.
•Keep the router far away from radio stations,
radar and high-frequency devices working in
high current.
•Use electromagnetic shielding when
necessary.
Lightning
protection
•The grounding cable of the chassis is reliably
grounded.
•The grounding terminal of the AC power
receptacle is reliably grounded.
•A port lightning arrester is installed. (Optional.)
•A power lightning arrester is installed.
(Optional.)
•A signal lightning arrester is installed at the
input end of an external signal cable.
(Optional.)
Electricity safety
•Equip an uninterrupted power supply (UPS).
•The emergency power switch in the equipment
room is located.
Workbench
•The workbench is stable enough.
•The workbench is reliably grounded.

6
Item Requirements Result
Rack-mounting
requirements
•The rack has a good ventilation system.
•The rack is sturdy enough to support the weight
of the router and installation accessories.
•The size of the rack is appropriate for the
router.
•The front and rear of the rack are at least 0.8 m
(2.62 ft) away from walls or other devices.
Safety
precautions
•The router is far away from any moist area and heat source.
•The emergency power switch in the equipment room is located.
Installation
tools and
accessories
•Installation accessories supplied with the router.
•User supplied tools.
Reference
•Documents shipped with the router.
•Online documents.

7
Installing the router
WARNING!
To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs.
IMPORTANT:
•The barcode on the router chassis contains product information that must be provided to local
sales agent before you return a faulty router for service.
•Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to
open the chassis, contact Hewlett Packard Enterprise for permission. Otherwise, Hewlett
Packard Enterprise shall not be liable for any consequence.
Installation prerequisites
•You have read "Preparing for installation" carefully.
•All requirements in "Preparing for installation" are met.
Installation flowchart
You can install the router on a workbench or on a rack. Select an installation method according to the
installation environment, and follow the installation flowchart shown in Figure 2.

8
Figure 2 Installation flow
Yes
No
Start
Ground the router
Install interface modules
Connect interface cables
Connect the router to a
configuration terminal
Connect the power cord
Verify the installation
Power on the router Troubleshoot the router
Power off the routerOperating correctly?
End
Mount the router on a
workbench Mount the router in a rack
Determine the
installation position
Workbench-mounting Rack-mounting

9
Installing the router
Mounting the router on a workbench
IMPORTANT:
•Allow 10 cm (3.94 in) of clearance around the chassis for heat dissipation.
•Do not place heavy objects on the router.
To mount the router on a workbench:
1. Make sure the workbench is clean, stable, and reliably grounded.
2. Place the router upside down on the workbench and attach the rubber feet to the four round
holes in the chassis bottom.
Figure 3 Attaching the rubber feet
3. Place the router on the workbench with the upside up.
Figure 4 Mounting the router on a workbench
Installing the router in a rack
WARNING!
The mounting brackets can only support the weight of the router. To avoid damage to the router, do
not place any objects on the router.
To install the router in a rack:
1. Use a mounting bracket to mark the positions of cage nuts on the front rack posts, making sure
the cage nuts on the two front rack posts are at the same level.

10
Figure 5 Marking the positions of cage nuts
2. Insert one edge of a cage nut into the hole. Use a flat-blade screwdriver to compress the other
edge of the cage nut, and then push the cage nut fully into the hole.
3. Repeat step 3 to install other cage nuts to all the marked positions on the front rack posts.
Figure 6 Installing cage nuts
4. Attach the mounting brackets to the two sides of the chassis and fasten the screws.

11
Figure 7 Attaching the mounting brackets
5. Place the chassis on the rack and use M6 screws to attach the mounting brackets to the rack
posts.
Figure 8 Securing the router to the rack

12
Grounding the router
WARNING!
Correctly connecting the router grounding cable is crucial to lightning protection and EMI protection.
IMPORTANT:
The resistance reading should be smaller than 5 ohms between the chassis and the ground.
Grounding the router through the rack
IMPORTANT:
Make sure the rack is reliably grounded before grounding the router.
To connect the grounding cable:
1. Remove the grounding screw from the grounding hole at the rear of the chassis.
2. Use the grounding screw to attach the ring terminal of the grounding cable to the chassis.
See Figure 9.
3. Remove the hex nut from a grounding post on the rack's grounding bar.
4. Use needle-nose pliers to bend a hook at the other end of the grounding cable, attach it to the
grounding post, and reinstall the hex nut. See Figure 9.

13
Figure 9 Grounding the router through the rack (1)

14
Figure 10 Grounding the router through the rack (2)
Grounding the router with a grounding strip
If a grounding strip is available at the installation site, connect the grounding cable to the grounding
strip.
Follow the same procedures in "Grounding the router through the rack" to connect the grounding
cable.
1
2

15
Figure 11 Grounding the router with a grounding strip
Grounding the router with a grounding conductor buried in
the earth ground
If the installation site has no grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft)
or longer angle iron or steel tube into the earth ground to serve as a grounding conductor. The steel
tube must be zinc-coated. Weld the yellow-green grounding cable to the angel iron or steel tube and
treat the joint for corrosion protection.
Installing an interface module
Installing a SIC
CAUTION:
SICs are not hot swappable. Make sure the router is powered off before installing a SIC.
To install a SIC:
1. Remove the fastening screws on the filler panel with a Phillips screwdriver and remove the filler
panel.
Keep the removed filler panel for future use.
2. Push the SIC slowly along the slide rails into the slot until it makes close contact with the
backplane of the router.
3. Use a Phillips screwdriver to fasten the captive screws on the SIC.
1 2

16
Figure 12 Removing the filler panel
Figure 13 Installing the SIC
Installing a DSIC
CAUTION:
DSICs are not hot swappable. Make sure the router is powered off before installing a DSIC.
The MSR1002-4 router does not support DSICs.
To install a DSIC:
1. Remove the screws on the filler panel on slot 1 and slot 2 of the router to remove the filler panel,
as shown in Figure 14.
2. Loosen the captive screws on the slot divider and pull out the slot divider, as shown in Figure
15.
Figure 14 Removing the filler panel