HPE Apollo DX2000 User manual

HPE Apollo DX2000 Gen10 Chassis User Guide
Part Number: P18996-002
Published: June 2020
Edition: 2
Abstract
This document is for the person who installs, administers, and troubleshoots the system. Hewlett Packard Enterprise
assumes that you are qualified in the servicing of computer equipment and trained in using safe practices when dealing
with hazardous energy levels.

©Copyright 2019 - 2020 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise
products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable
for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying.
Consistent with FAR 12211 and 12212, Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no
control over and is not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Linux®is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server®are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
Red Hat®Enterprise Linux®are registered trademarks of Red Hat, Inc. in the United States and other countries.
VMware®ESXi™and VMware vSphere®are registered trademarks or trademarks of VMware, Inc. in the United States
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All third-party marks are property of their respective owners.

Contents
HPE Apollo DX2000 Gen10 System............................................................................... 7
Component identification................................................................................................ 8
System components.......................................................................................................................................................................................................8
Front panel components..............................................................................................................................................................................................8
Serial number/iLO information pull tab......................................................................................................................................... 10
Front panel LEDs and buttons..............................................................................................................................................................................10
Front panel LED power fault codes..................................................................................................................................................12
Chassis UID LED.......................................................................................................................................................................................... 12
UID button functionality..........................................................................................................................................................................13
SAS expander module LEDs................................................................................................................................................................. 13
Rear panel components............................................................................................................................................................................................ 13
Power supply LED........................................................................................................................................................................................................ 14
Fan bay numbering......................................................................................................................................................................................................15
Drive bay numbering.................................................................................................................................................................................................. 15
Apollo DX2200 Gen10 Chassis and Apollo DX2600 Gen10 Chassis drive bay numbering using
the onboard SATA port connection in AHCI mode.................................................................................................................16
Apollo DX2600 Gen10 Chassis drives numbering using a Smart Array type-p connection or
onboard SATA port connection in Smart Array SW RAID mode.....................................................................................17
Apollo DX2800 Gen10 Chassis bay numbering........................................................................................................................18
Drive LEDs and buttons............................................................................................................................................................................................19
Low-profile LFF drive LED definitions............................................................................................................................................19
Hot-plug drive LED definitions........................................................................................................................................................... 20
NVMe SSD LED definitions....................................................................................................................................................................21
NVMe SSD button actions......................................................................................................................................................................22
RCM module.....................................................................................................................................................................................................................23
RCM module components...................................................................................................................................................................... 23
RCM module LEDs...................................................................................................................................................................................... 24
PDB assembly boards.................................................................................................................................................................................................24
Operations........................................................................................................................ 26
Power up the server.................................................................................................................................................................................................... 26
Power down the server..............................................................................................................................................................................................26
Power capping................................................................................................................................................................................................................26
Power capping modes.............................................................................................................................................................................. 26
Configuring a power cap.........................................................................................................................................................................27
Remove the front bezel.............................................................................................................................................................................................28
Remove the hot-plug drives...................................................................................................................................................................................28
Remove the LFF hot-plug drive..........................................................................................................................................................28
Remove the SFF hot-plug drive..........................................................................................................................................................29
Remove the NVMe hot-plug drive.................................................................................................................................................... 29
Remove the RCM module.........................................................................................................................................................................................30
Remove the power supply.......................................................................................................................................................................................31
Remove the server blank..........................................................................................................................................................................................34
Remove the server....................................................................................................................................................................................................... 35
Remove the chassis from the rack......................................................................................................................................................................36
3

Remove the access panel.........................................................................................................................................................................................38
Install the access panel..............................................................................................................................................................................................39
Install the chassis into the rack.............................................................................................................................................................................40
Install the server blank.............................................................................................................................................................................................. 42
Install the server............................................................................................................................................................................................................42
Setup..................................................................................................................................44
General site planning..................................................................................................................................................................................................44
Optional service.............................................................................................................................................................................................................44
Product QuickSpecs.................................................................................................................................................................................................... 44
Compiling the documentation...............................................................................................................................................................................44
Initial system installation..........................................................................................................................................................................................45
HPE Installation Service.......................................................................................................................................................................... 45
Setting up the system...............................................................................................................................................................................45
Operational requirements........................................................................................................................................................................................47
Site requirements........................................................................................................................................................................................47
Space and airflow requirements.........................................................................................................................................................47
Temperature requirements................................................................................................................................................................... 47
Power requirements.................................................................................................................................................................................. 48
Grounding requirements.........................................................................................................................................................................48
Device bay thermal requirements..................................................................................................................................................... 48
Rack warnings and cautions...................................................................................................................................................................................48
Server warnings and cautions............................................................................................................................................................................... 49
Electrostatic discharge.............................................................................................................................................................................................. 50
Hardware options installation...................................................................................... 52
Introduction......................................................................................................................................................................................................................52
Rack rail option.............................................................................................................................................................................................................. 52
Installing the rack rails............................................................................................................................................................................. 52
Installing the front bezel and bezel lock options ...................................................................................................................................... 55
Drive options................................................................................................................................................................................................................... 55
Drive support information......................................................................................................................................................................55
Drive guidelines............................................................................................................................................................................................55
Installing an LFF or SFF hot-plug drive..........................................................................................................................................56
Installing an NVMe drive.........................................................................................................................................................................58
Drive bay mapping..................................................................................................................................................................................... 59
Power supply options.................................................................................................................................................................................................60
Hot-plug power supply calculations................................................................................................................................................ 60
Power supply warnings and cautions..............................................................................................................................................60
Installing a hot-plug AC power supply........................................................................................................................................... 60
Installing a hot-plug DC power supply........................................................................................................................................... 62
Connecting a DC power cable to a DC power source.............................................................................................................68
RCM module option.....................................................................................................................................................................................................69
RCM module operational requirements......................................................................................................................................... 70
Installing the RCM module.....................................................................................................................................................................70
RCM module network cabling.............................................................................................................................................................. 71
Energy pack option......................................................................................................................................................................................................73
HPE Smart Storage Battery.................................................................................................................................................................. 73
Installing an energy pack........................................................................................................................................................................73
Fan options.......................................................................................................................................................................................................................80
Fan mode behavior.....................................................................................................................................................................................80
Redundant fan option...............................................................................................................................................................................80
1800 W–2200 W power supply fan option................................................................................................................................. 82
4

Cabling.............................................................................................................................. 85
Cabling guidelines........................................................................................................................................................................................................ 85
Front I/O cabling........................................................................................................................................................................................................... 86
System power cabling................................................................................................................................................................................................ 87
PDB pass-through board cabling........................................................................................................................................................................ 89
Fan cabling........................................................................................................................................................................................................................89
Fan power cabling.......................................................................................................................................................................................89
Fan signal cabling........................................................................................................................................................................................90
Energy pack cabling....................................................................................................................................................................................................90
RCM cabling..................................................................................................................................................................................................................... 91
Software and configuration utilities............................................................................92
Server mode.....................................................................................................................................................................................................................92
All Nutanix product documentation.................................................................................................................................................................. 92
Product QuickSpecs.................................................................................................................................................................................................... 92
Active Health System Viewer................................................................................................................................................................................ 92
Active Health System............................................................................................................................................................................... 93
HPE iLO 5..........................................................................................................................................................................................................................94
iLO Federation.............................................................................................................................................................................................. 94
iLO Service Port........................................................................................................................................................................................... 94
iLO RESTful API........................................................................................................................................................................................... 95
RESTful Interface Tool.............................................................................................................................................................................95
iLO Amplifier Pack......................................................................................................................................................................................95
HPE Apollo Platform Manager overview........................................................................................................................................................ 96
HPE Insight Cluster Management Utility........................................................................................................................................................96
Integrated Management Log.................................................................................................................................................................................97
Intelligent Provisioning..............................................................................................................................................................................................97
Intelligent Provisioning operation.....................................................................................................................................................97
Management security.................................................................................................................................................................................................98
Scripting Toolkit for Windows and Linux....................................................................................................................................................... 98
UEFI System Utilities.................................................................................................................................................................................................. 99
Selecting the boot mode ........................................................................................................................................................................99
Secure Boot..................................................................................................................................................................................................100
Launching the Embedded UEFI Shell ..........................................................................................................................................100
HPE Smart Storage Administrator.................................................................................................................................................................. 101
HPE MR Storage Administrator........................................................................................................................................................................ 101
HPE InfoSight for servers ....................................................................................................................................................................................102
StorCLI............................................................................................................................................................................................................................. 102
USB support..................................................................................................................................................................................................................102
External USB functionality..................................................................................................................................................................103
Redundant ROM support...................................................................................................................................................................................... 103
Safety and security benefits.............................................................................................................................................................. 103
Keeping the system current................................................................................................................................................................................ 103
Updating firmware or system ROM...............................................................................................................................................103
Drivers.............................................................................................................................................................................................................106
Software and firmware..........................................................................................................................................................................106
Operating system version support................................................................................................................................................ 106
HPE Pointnext Portfolio.......................................................................................................................................................................106
Proactive notifications...........................................................................................................................................................................107
Troubleshooting............................................................................................................108
5

NMI functionality........................................................................................................................................................................................................108
Troubleshooting resources..................................................................................................................................................................................108
Safety, warranty, and regulatory information........................................................109
Regulatory information.......................................................................................................................................................................................... 109
Notices for Eurasian Economic Union..........................................................................................................................................109
Turkey RoHS material content declaration.............................................................................................................................. 110
Ukraine RoHS material content declaration.............................................................................................................................110
Warranty information..............................................................................................................................................................................................110
Specifications.................................................................................................................111
Environmental specifications..............................................................................................................................................................................111
Mechanical specifications......................................................................................................................................................................................111
Power supply specifications................................................................................................................................................................................ 112
HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply..................................................................... 113
HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply.................................................................... 114
HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply....................................................................... 115
HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply.................................................................. 116
HPE 1800W–2200W Flex Slot Platinum Hot-plug Power Supply .............................................................................117
Websites......................................................................................................................... 118
Support and other resources...................................................................................... 119
Accessing Hewlett Packard Enterprise Support..................................................................................................................................... 119
Accessing updates.................................................................................................................................................................................................... 119
Customer self repair.................................................................................................................................................................................................120
Remote support..........................................................................................................................................................................................................120
Documentation feedback......................................................................................................................................................................................120
6

HPE Apollo DX2000 Gen10 System
The HPE Apollo DX2000 Gen10 System is a dense, multiserver platform that packs incredible performance and workload
flexibility into a small data center space. It is designed to provide a bridge to scale out architecture for traditional data
centers.
The following chassis and server models are available:
Chassis
• HPE Apollo DX2200 Gen10 Chassis with 12 LFF drives
• HPE Apollo DX2600 Gen10 Chassis with 24 SFF drives
HPE Apollo DX2600 Gen10 Chassis with 16 SFF + 8 NVMe drives
• HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives
• HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives
Server nodes
• HPE ProLiant DX170r Gen10 Server – 1U server node
• HPE ProLiant DX190r Gen10 Server – 2U server node
The following server combinations are supported:
• Four 1U servers
• Two 1U servers and one 2U server
• Two 2U servers
For more information about product features, specifications, options, configurations, and compatibility, see the product
QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs).
HPE Apollo DX2000 Gen10 System 7

Component identification
System components
Item Description
1 RCM module (optional)
2 Power supply
3 Chassis
4 Fan
5 2U server node
6 1U server node
7 Server blank
Front panel components
HPE Apollo DX2200 Gen10 Chassis
Component identification 8

Item Description
1 LFF hot-plug drives
2Serial number/iLO information pull tab
HPE Apollo DX2600 Gen10 Chassis
Item Description
1 SFF hot-plug drives
2Serial number/iLO information pull tab
3 Nonremovable bezel blank
HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives
Item Description
1 NVMe drives
2Serial number/iLO information pull tab
3 Nonremovable bezel blanks
HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives
Component identification 9

Item Description
1 SFF hot-plug drives
2Serial number/iLO information pull tab
3SAS expander module
Serial number/iLO information pull tab
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer
asset tag label. The other side shows the default iLO account information and QR code label.
Use a mobile device to scan the QR code label to display the server mobile product page (https://www.hpe.com/qref/
dx2000gen10). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting
resources, and other useful product links.
Front panel LEDs and buttons
Item Description Status Definition
1 Power On/Standby button and
system power LED (Server 1)1
Solid green System on and normal operation
Flashing green Performing power-on sequence
Solid amber System in standby
O No power present2
2 Power On/Standby button and
system power LED (Server 2)1
Solid green System on and normal operation
Table Continued
Component identification 10

Item Description Status Definition
Flashing green Performing power-on sequence
Solid amber System in standby
O No power present2
3 Health LED (Server 2)1Solid green Normal
Flashing green iLO is rebooting
Flashing amber System degraded3
Flashing red System critical3
4 Health LED (Server 1)1Solid green Normal
Flashing green iLO is rebooting
Flashing amber System degraded3
Flashing red System critical3
5 Health LED (Server 3)1Solid green Normal
Flashing green iLO is rebooting
Flashing amber System degraded3
Flashing red System critical3
6 Health LED (Server 4)1Solid green Normal
Flashing green iLO is rebooting
Flashing amber System degraded3
Flashing red System critical3
7 Power On/Standby button and
system power LED (Server 4)1
Solid green System on and normal operation
Flashing green Performing power-on sequence
Solid amber System in standby
O No power present2
8 UID button/LED1Solid blue Activated
Table Continued
Component identification 11

Item Description Status Definition
Flashing blue • 1 flash per second = Remote
management or firmware upgrade in
progress
• 4 flashes per second = iLO manual soft
reboot sequence initiated
• 8 flashes per second = iLO manual hard
reboot sequence in progress
O Deactivated
9 Power On/Standby button and
system power LED (Server 3)1
Solid green System on and normal operation
Flashing green Performing power-on sequence
Solid amber System in standby
O No power present2
1 When the LEDs described in this table flash simultaneously, a power fault has occurred. For more information, see Front panel LED
power fault codes.
2 Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the front
I/O cable is disconnected.
3 If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are aected. Not all power faults are
used by all servers.
Subsystem LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
FlexibleLOM 5 flashes
Storage controllers 6 flashes
System board PCIe slots 7 flashes
Power backplane or storage backplane 8 flashes
Power supply 9 flashes
Chassis UID LED
The chassis UID LED is used to locate a particular chassis when it is deployed in a dense rack with other equipment. When
the UID LED of any of the servers installed in the chassis is activated, the chassis UID LED also flashes blue. Activating the
UID LED allows an onsite technician to quickly identify a chassis for maintenance tasks.
Component identification 12

UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more
information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
SAS expander module LEDs
The SAS expander module is only available in the HPE Apollo DX2800 Gen10 Chassis with 24 SFF drive model.
Item Description Status Definition
1 Power LED1Green The expander daughter card is operating normally.
O No expander daughter card activity
2 Power fault LED1Amber Expander daughter card failure
O No expander daughter card activity
1 When the SAS expander module LEDs are both o, verify that the module is properly engaged with the backplane. If the LEDs remains
o, the expander daughter card has failed. For the SAS expander module spare part number and replacement procedure, see the HPE
Apollo DX2000 Gen10 Chassis Maintenance and Service Guide (https://www.hpe.com/support/DX2000Gen10-msg)
Rear panel components
1U system
Item Description
1 Server 4
2 Server 3
Table Continued
Component identification 13

Item Description
3 Power supply 2
4 RCM module (optional)
5 Power supply 1
6 Server 2
7 Server 1
2U system
Item Description
1 Server 3
2 Power supply 2
3 RCM module (optional)
4 Power supply 1
5 Server 1
Power supply LED
Component identification 14

Status Definition
Solid green The power supply is operating normally.
O One or more of the following conditions exists
• Power is unavailable
• Power supply failure
• Power supply is in standby mode
• Power supply error
Fan bay numbering
• Fans 1–4 are the default system fans.
• Fans 5–8 are available through the redundant fan option kit.
• The dual-rotor fan 9–10 is required when installing the HPE 1800W–2200W Flex Slot Platinum Hot-plug Power
Supply.
Drive bay numbering
Drive bay numbering depends on how the drive backplane is connected. The backplane can be connected to one of the
following:
• Embedded HPE Smart Array S100i SR Gen10 Controller
• Smart Array type-p storage controller
• SAS expander daughter card – This daughter card is in the SAS expander module. This module is only available in the
HPE Apollo DX2800 Gen10 Chassis with 24 SFF drive model.
When the backplane is connected to a Smart Array controller, the drive bay numbering for each drive box starts at 1.
Component identification 15

When the backplane is connected to the SAS expander daughter card, all drive boxes are treated as a single box 1. This
means that the drive bay numbering is continuous.
Apollo DX2200 Gen10 Chassis and Apollo DX2600 Gen10 Chassis drive bay numbering
using the onboard SATA port connection in AHCI mode
• The numbered callouts outside the front panel image refer to the server numbering.
• The numbered callouts on the drive bays refer to the drive numbering.
Apollo DX2200 Gen10 Chassis with 1U servers in AHCI mode
Apollo DX2200 Gen10 Chassis with 2U servers in AHCI mode
Apollo DX2600 Gen10 Chassis with 1U servers
• Each 1U server supports six drives.
• NVMe drive is supported in:
◦Server 1 – Drive bays 1-5, 1-6
◦Server 2 – Drive bays 2-1, 2-2
Component identification 16

◦Server 3 – Drive bays 3-5, 3-6
◦Server 4 – Drive bays 4-1, 4-2
Apollo DX2600 Gen10 Chassis with 2U servers
• Each 2U server supports 12 drives.
• NVMe drive is supported in:
◦Server 1 – Drive bays 1-5, 1-6, 1-9, 1-10
◦Server 3 – Drive bays 3-5, 3-6, 3-9, 3-10
Apollo DX2600 Gen10 Chassis drives numbering using a Smart Array type-p connection
or onboard SATA port connection in Smart Array SW RAID mode
• The first digit refers to the server numbering.
• The second digit refers to the drive numbering.
• Each 1U server supports six drives, while each 2U server supports 12 drives.
• In 1U server, NVMe drive is supported in:
◦Server 1 – Drive bays 1-5, 1-6
◦Server 2 – Drive bays 2-1, 2-2
◦Server 3 – Drive bays 3-5, 3-6
◦Server 4 – Drive bays 4-1, 4-2
• In 2U servers, NVMe drive is supported in:
Component identification 17

◦Server 1 – Drive bays 1-5, 1-6, 2-1, 2-2
◦Server 3 – Drive bays 3-5, 3-6, 4-1, 4-2
• If the 2U server drives are connected to an HPE Smart Array type-p controller, NVMe drive is only supported in:
◦Server 1 – Drive bays 1-5, 1-6
◦Server 3 – Drive bays 3-5, 3-6
Apollo DX2800 Gen10 Chassis bay numbering
Apollo DX2800 Gen10 Chassis with 16 NVMe drives
• The first digit refers to the server numbering.
• The second digit refers to the drive numbering.
• This drive configuration does not support connection to the embedded Smart Array S100i SR Gen10 Software RAID
nor to a Smart Array type-p controller.
• Each 1U server supports four NVMe drives, while each 2U server supports eight NVMe drives.
Apollo DX2800 Gen10 Chassis with 24 SFF drives
• The drive configuration requires an HPE Smart Array type-p controller linked to the SAS expander module located
between drive bays 12 and 13. The expander function treats all drive bays as a single box 1 so the drive numbering is
continuous.
• The drive bays in this configuration are divided, by default, by the number of server host ports.
Component identification 18

◦1U servers - Six drive bays are assigned to each of the four servers.
◦2U servers - 12 drive bays are assigned to each of the two servers.
• Drive bay mapping is supported in this drive configuration. Use the iLO web interface or the iLO RESTful API (the iLO
Redfish API conformant) to assign the drives to specific server nodes for customized drive allocations to match
specific workloads. For more information, see the Drive bay mapping section in the HPE iLO user guide on the Hewlett
Packard Enterprise website (https://www.hpe.com/support/ilo-docs).
Drive LEDs and buttons
Low-profile LFF drive LED definitions
Item LED Status Definition
1 Fault
\Locate
Solid amber The drive has failed.
Solid blue The drive is operating normally and being identified by a
management application.
Flashing amber/blue
(1 flash per second)
The drive has failed, or a predictive failure alert has been received for
this drive; it also has been identified by a management application.
Flashing amber
(1 flash per second)
A predictive failure alert has been received for this drive. Replace the
drive as soon as possible.
2 Online
\Activity
Solid green The drive is online and has no activity.
Flashing green
(4 flashes per second)
The drive is operating normally and has activity.
Table Continued
Component identification 19

Item LED Status Definition
Flashing green
(1 flash per second)
The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
O The drive is not configured by a RAID controller or a spare drive.
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
O No drive activity
3 Do not
remove
Solid white Do not remove the drive. Removing the drive causes one or more of the logical
drives to fail.
O Removing the drive does not cause a logical drive to fail.
4 Drive
status
Solid green The drive is a member of one or more logical drives.
Table Continued
Component identification 20