HPE ProLiant XL230k Gen10 Manual

HPE ProLiant XL230k Gen10 Server
Maintenance and Service Guide
Part Number: 876308-003c
Published: February 2019
Edition: 3
Abstract
This guide is for an experienced service technician. Hewlett Packard Enterprise assumes that you
are qualified in the servicing of computer equipment and trained in recognizing hazards in
products with hazardous energy levels and are familiar with weight and stability precautions for
rack installations.

© Copyright 2017, 2018 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.

Contents
Illustrated parts catalog.............................................................................. 6
System components............................................................................................................................6
Front panel LED/SUV assembly spare parts............................................................................ 7
System board spare parts.........................................................................................................7
Backplane board spare parts....................................................................................................7
DIMM spare parts..................................................................................................................... 7
Processor spare parts...............................................................................................................8
Heatsink spare parts.................................................................................................................9
Mezzanine board spare parts................................................................................................... 9
Riser board spare parts............................................................................................................ 9
Air baffle spare part.................................................................................................................. 9
Drive spare parts...................................................................................................................... 9
M.2 enablement spare parts...................................................................................................13
Controller spare parts............................................................................................................. 13
Network adapter spare parts.................................................................................................. 13
System battery spare parts.....................................................................................................14
HPE Smart Storage Battery spare part...................................................................................14
Cable spare parts................................................................................................................... 14
Customer self repair..................................................................................16
Removal and replacement procedures....................................................26
Required tools................................................................................................................................... 26
Safety considerations........................................................................................................................ 26
Preventing electrostatic discharge..........................................................................................26
Symbols on equipment........................................................................................................... 26
System warnings and cautions...............................................................................................27
Preparation procedures.....................................................................................................................27
Power down the server ..........................................................................................................28
Removing the server...............................................................................................................28
Removing the access panel....................................................................................................29
Opening the front bracket....................................................................................................... 29
Removing the air baffle...........................................................................................................30
Removing the rear support bracket........................................................................................ 31
Removing and replacing an NVMe drive...........................................................................................32
Removing and replacing DIMMs....................................................................................................... 33
Removing and replacing the M.2 enablement backplane..................................................................34
Removing and replacing the M.2 SSD drive......................................................................................34
Removing and replacing the cable retention clip...............................................................................35
Removing and replacing the mezzanine card................................................................................... 36
Removing and replacing the NVMe backplane................................................................................. 37
Removing and replacing the NVMe riser...........................................................................................37
Removing and replacing the HPE Smart Storage battery................................................................. 38
Removing and replacing the front panel LED/SUV board assembly................................................. 39
Removing and replacing the processor.............................................................................................40
Removing and replacing the battery..................................................................................................44
Removing and replacing the system board....................................................................................... 45
Re-entering the server serial number and product ID.............................................................46
3

Removing and replacing the I/O riser module .................................................................................. 47
HPE Trusted Platform Module 2.0 Gen10 Option............................................................................. 50
Troubleshooting.........................................................................................51
Troubleshooting resources................................................................................................................ 51
Diagnostic tools.........................................................................................52
Product QuickSpecs..........................................................................................................................52
UEFI System Utilities.........................................................................................................................52
Selecting the boot mode ........................................................................................................52
Secure Boot............................................................................................................................53
Launching the Embedded UEFI Shell ....................................................................................53
Intelligent Provisioning.......................................................................................................................54
Intelligent Provisioning operation............................................................................................54
HPE Insight Remote Support............................................................................................................ 55
USB support...................................................................................................................................... 55
External USB functionality...................................................................................................... 55
HPE Smart Storage Administrator.....................................................................................................56
Component identification......................................................................... 57
Front panel components....................................................................................................................57
Front panel LEDs and buttons ..........................................................................................................57
Front panel LED power fault codes........................................................................................ 58
Hot-plug drive LED definitions...........................................................................................................59
NVMe drive components and LEDs.................................................................................................. 60
Chassis server bay numbering..........................................................................................................61
Chassis I/O module bay numbering.................................................................................................. 61
System board components................................................................................................................62
Processor, heatsink, and socket components........................................................................ 63
DIMM slot locations................................................................................................................ 63
System maintenance switch descriptions............................................................................... 64
Cabling........................................................................................................65
Front panel LED board assembly cabling..........................................................................................65
SATA drive cabling.............................................................................................................................65
M.2 SSD cabling................................................................................................................................66
Mezzanine card cabling.....................................................................................................................66
NVMe backplane cabling...................................................................................................................68
HPE Smart Storage Battery cabling.................................................................................................. 68
SUV cable connectors.......................................................................................................................69
Specifications............................................................................................ 70
Environmental specifications ............................................................................................................70
Server specifications......................................................................................................................... 70
Support and other resources................................................................... 71
Accessing Hewlett Packard Enterprise Support................................................................................ 71
Accessing updates............................................................................................................................ 71
Customer self repair.......................................................................................................................... 72
Remote support.................................................................................................................................72
4

Warranty information......................................................................................................................... 72
Regulatory information...................................................................................................................... 73
Documentation feedback...................................................................................................................73
5

Illustrated parts catalog
System components
Hewlett Packard Enterprise continually improves and changes product parts. For complete and current
supported parts information, see the Hewlett Packard Enterprise PartSurfer website.
Item Description
1Front panel LED/SUV assembly spare parts on page 7
2System board spare parts on page 7
3Backplane board spare parts on page 7
4DIMM spare parts on page 7
5Processor spare parts on page 8
6Heatsink spare parts on page 9
7Mezzanine board spare parts on page 9
8Riser board spare parts on page 9
—Air baffle spare part on page 91
—Drive spare parts on page 91
—M.2 enablement spare parts on page 131
—Controller spare parts on page 131
Table Continued
6 Illustrated parts catalog

Item Description
—Network adapter spare parts on page 131
—System battery spare parts on page 141
—HPE Smart Storage Battery spare part on page 141
—Cable spare parts on page 141
1 Not shown.
For more information, see "Removal and replacement procedures on page 26."
Front panel LED/SUV assembly spare parts
Customer self repair on page 16: optional
Description Spare part number
Front panel LED/SUV board assembly 868121-001
Front I/O LED 868253-001
System board spare parts
Customer self repair on page 16: optional
Description Spare part number
System board 879097-001
Backplane board spare parts
Customer self repair on page 16: optional
Description Spare part number
SAS/SATA drive backplane 868254-001
NVMe backplane 868255-001
DIMM spare parts
Customer self repair on page 16: mandatory
Description Spare part number
DIMM, 8GB PC4-2666V-R, 1Rx8 850879-001
DIMM, 8GB PC4-2666V-R, 2Rx8 878490-001
DIMM, 16GB PC4-2666V-R, 1Rx4 850880-001
DIMM, 16GB PC4-2666V-R, 2Rx8 868846-001
DIMM, 32GB PC4-2666V-R, 2Rx4 850881-001
DIMM, 64GB PC4-2666V-L, 4Rx4 850882-001
DIMM, 128GB PC4-2666V-L, 8Rx4 850883-001
Illustrated parts catalog 7

Processor spare parts
Customer self repair on page 16: optional
Description Spare part number
3.6 GHz Intel Xeon-G 5122 processor 875719-001
2.6 GHz Intel Xeon-G 6126 processor 875720-001
2.6 GHz Intel Xeon-G 6126F processor 878097-001
3.4 GHz Intel Xeon-G 6128 processor 875721-001
2.1 GHz Intel Xeon-G 6130 processor 874736-001
2.1 GHz Intel Xeon-G 6130F processor 878096-001
2.6 GHz Intel Xeon-G 6132 processor 875722-001
3.2 GHz Intel Xeon-G 6134 processor 875723-001
3.0 GHz Intel Xeon-G 6136 processor 875724-001
2.0 GHz Intel Xeon-G 6138 processor 874735-001
2.0 GHz Intel Xeon-G 6138F processor 878095-001
2.3 GHz Intel Xeon-G 6140 processor 874734-001
2.6 GHz Intel Xeon-G 6142 processor 874733-001
2.6 GHz Intel Xeon-G 6142F processor 878094-001
2.8 GHz Intel Xeon-G 6143 processor 882169-001
3.5 GHz Intel Xeon-G 6144 processor 875725-001
3.4 GHz Intel Xeon-G 6146 processor 875726-001
2.4 GHz Intel Xeon-G 6148 processor 874732-001
2.4 GHz Intel Xeon-G 6148F processor 878093-001
2.7 GHz Intel Xeon-G 6150 processor 874731-001
2.1 GHz Intel Xeon-G 6152 processor 874730-001
3.0 GHz Intel Xeon-G 6154 processor 875727-001
2.0 GHz Intel Xeon-P 8153 processor 875728-001
3.6 GHz Intel Xeon-P 8156 processor 875732-001
3.0 GHz Intel Xeon-P 8158 processor 875733-001
2.1 GHz Intel Xeon-P 8160 processor 874729-001
2.1 GHz Intel Xeon-P 8160F processor 878092-001
2.0 GHz Intel Xeon-P 8164 processor 875729-001
2.3 GHz Intel Xeon-P 8165 processor P00868-001
2.7 GHz Intel Xeon-P 8168 processor 875730-001
2.1 GHz Intel Xeon-P 8170 processor 874728-001
Table Continued
8Illustrated parts catalog

Description Spare part number
2.1 GHz Intel Xeon-P 8176 processor 874727-001
2.1 GHz Intel Xeon-P 8176F processor 878090-001
2.5 GHz Intel Xeon-P 8180 processor 875731-001
Heatsink spare parts
Customer self repair on page 16: optional
Description Spare part number
Heatsink (front) 868262-001
Heatsink (rear) 868261-001
Mezzanine board spare parts
Customer self repair on page 16: optional
Description Spare part number
HPE Apollo IB EDR 100 Gb 2P Adapter 844381-001
HPE 100Gb 1P OPA Adapter 864056-001
HPE IB EDR 100Gb 1P 841QSFP28 Adapter 878578-001
HPE IB EDR/EN 100Gb 1P 840QSFP28 Adapter 828107-001
HPE IB EDR/EN 100Gb 2P 840QSFP28 Adapter 828108-001
Riser board spare parts
Customer self repair on page 16: optional
Description Spare part number
PCIe I/O riser x16 external 868256-001
PCIe I/O riser x8 internal/external 868257-001
PCIe I/O riser x8 internal 868260-001
NVMe riser 868258-001
I/O zone riser tray 877813-001
Air baffle spare part
Customer self repair on page 16: optional
Description Spare part number
SPS-baffle tray 869334-001
Drive spare parts
Customer self repair on page 16: mandatory
Illustrated parts catalog 9

Table 1: SATA SFF hard drives
Description Spare part number
1 TB SATA 7.2K SFF SC DS HDD 765872-001
1 TB SATA 7.2K SFF SC 512e DS HDD 832984-001
2 TB SATA 7.2K SFF SC 512e DS HDD 765873-001
Table 2: SATA SFF SSDs
Description Spare part number
120 GB SATA RI SFF SC SSD 817061-001
120 GB SATA MU SFF SC SSD 817096-001
240 GB SATA 6G RI SFF SC DS SSD 868924-001
240 GB SATA MU SFF SC DS SSD 817101-001
240 GB SATA MU SFF SC DS SSD 878844-001
240 GB SATA MU SFF SC SSD 875703-001
240 GB SATA RI SFF SC DS SSD 869576-001
240 GB SATA RI SFF SC DS SSD 882219-001
240 GB SATA RI SFF SC SSD 868924-001
480 GB SATA 6G RI SFF SC DS SSD 869577-001
480 GB SATA MU SFF SC DS SSD 879013-001
480 GB SATA MU SFF SC DS SSD 875863-001
480 GB SATA MU SFF SC SSD 817106-001
480 GB SATA RI SFF SC DS SSD 878846-001
480 GB SATA RI SFF SC DS SSD 875655-001
480 GB SATA RI SFF SC SSD 817075-001
960 GB SATA 6G RI SFF SC DS SSD 868928-001
960 GB SATA MU SFF SC DS SSD 879016-001
960 GB SATA MU SFF SC DS SSD 875865-001
960 GB SATA MU SFF SC SSD 817111-001
960 GB SATA RI SFF SC DS SSD 878849-001
960 GB SATA RI SFF SC DS SSD 875656-001
960 GB SATA RI SFF SC SSD 817080-001
1.92 TB SATA 6G RI SFF SC DS SSD 868930-001
1.92 TB SATA MU SFF SC DS SSD 879019-001
1.92 TB SATA MU SFF SC DS SSD 875867-001
Table Continued
10 Illustrated parts catalog