HPE ProLiant BL660c Gen9 User manual

HPE ProLiant BL660c Gen9 Server
Blade
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 798293-003
March 2017
Edition: 4

© Copyright 2015, 2017 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is not
responsible for information outside the Hewlett Packard Enterprise website.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
microSD is a trademark or registered trademark of SD-3C in the United States, other countries or both.
VMware® is a registered trademark or a trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification .......................................................................................................................6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Power fault LEDs...........................................................................................................................................8
Serial label pull tab information.....................................................................................................................8
Drive numbering.......................................................................................................................................................8
Hot-plug drive LED definitions..................................................................................................................................9
NVMe SSD components ........................................................................................................................................10
System board components.....................................................................................................................................11
System maintenance switch........................................................................................................................12
Mezzanine connector definitions.................................................................................................................12
DIMM slot locations.....................................................................................................................................13
HPE c-Class Blade SUV Cable..............................................................................................................................13
Operations...........................................................................................................................................14
Power up the server blade .....................................................................................................................................14
Power down the server blade.................................................................................................................................14
Remove the server blade.......................................................................................................................................15
Remove the access panel......................................................................................................................................15
Install the access panel..........................................................................................................................................16
Remove a drive blank.............................................................................................................................................16
Remove a drive......................................................................................................................................................17
Remove an NVMe drive.........................................................................................................................................17
Remove the DIMM baffles......................................................................................................................................17
Remove the right DIMM baffles...................................................................................................................18
Remove the center DIMM baffle..................................................................................................................18
Remove the left DIMM baffle.......................................................................................................................19
Install the DIMM baffles..........................................................................................................................................19
Install the right DIMM baffle.........................................................................................................................20
Install the center DIMM baffle......................................................................................................................20
Install the left DIMM baffle...........................................................................................................................21
Remove the direct connect SATA cable.................................................................................................................22
Install the direct connect SATA cable.....................................................................................................................22
Remove the mezzanine assembly .........................................................................................................................23
Remove the FlexibleLOM.......................................................................................................................................23
Install the FlexibleLOM...........................................................................................................................................24
Remove the SAS cable..........................................................................................................................................25
Install the SAS cable..............................................................................................................................................25
Remove the storage controller/NVMe pass-through board....................................................................................26
Remove the front panel/drive cage assembly........................................................................................................27
Install the front panel/drive cage assembly............................................................................................................28
Setup...................................................................................................................................................30
Overview ................................................................................................................................................................30
Installing an HPE BladeSystem c-Class enclosure................................................................................................30
Preparing the enclosure ..............................................................................................................................30
Installing interconnect modules..............................................................................................................................33
Interconnect bay numbering and device mapping.......................................................................................33
Connecting to the network......................................................................................................................................36
Installing server blade options................................................................................................................................36
Installing a server blade .........................................................................................................................................36
Assembling a full height blank................................................................................................................................37
Completing the configuration..................................................................................................................................38
Hardware options installation...............................................................................................................39

Contents 4
Introduction.............................................................................................................................................................39
Drive options ..........................................................................................................................................................40
SAS/SATA drive option ...............................................................................................................................40
NVMe SSD option .......................................................................................................................................40
Storage controller option/NVMe pass-through board.............................................................................................41
HPE Smart Storage Battery option.........................................................................................................................43
Mezzanine card option...........................................................................................................................................44
Installing the mezzanine card......................................................................................................................45
M.2 SSD assembly.................................................................................................................................................47
Processor option ....................................................................................................................................................48
Processor installation cautions....................................................................................................................48
Installing the processor option.....................................................................................................................49
Memory options......................................................................................................................................................53
Memory-processor compatibility information...............................................................................................53
SmartMemory..............................................................................................................................................55
Memory subsystem architecture..................................................................................................................55
Single-, dual-, and quad-rank DIMMs..........................................................................................................55
DIMM identification......................................................................................................................................56
Memory configurations................................................................................................................................56
General DIMM slot population guidelines....................................................................................................57
Identifying the processor type......................................................................................................................58
Installing a DIMM.........................................................................................................................................59
HP Trusted Platform Module option.......................................................................................................................60
Installing the Trusted Platform Module board..............................................................................................60
Retaining the recovery key/password..........................................................................................................62
Enabling the Trusted Platform Module........................................................................................................62
Cabling ................................................................................................................................................64
Cabling overview....................................................................................................................................................64
HPE Smart Storage Battery cabling.......................................................................................................................64
Direct connect SATA cabling..................................................................................................................................64
SAS cabling............................................................................................................................................................65
Using the HPE c-Class Blade SUV Cable..............................................................................................................65
Connecting locally to a server blade with video and USB devices.........................................................................66
Accessing a server blade with local KVM....................................................................................................66
Accessing local media devices....................................................................................................................67
Software and configuration utilities ......................................................................................................68
Server mode...........................................................................................................................................................68
Product QuickSpecs...............................................................................................................................................68
HPE iLO .................................................................................................................................................................68
Active Health System ..................................................................................................................................68
iLO RESTful API support.............................................................................................................................69
Intelligent Provisioning ...........................................................................................................................................70
HPE Insight Diagnostics..............................................................................................................................70
Erase Utility .................................................................................................................................................70
Scripting Toolkit for Windows and Linux ................................................................................................................71
Service Pack for ProLiant.......................................................................................................................................71
HP Smart Update Manager.........................................................................................................................71
HPE UEFI System Utilities.....................................................................................................................................72
Using UEFI System Utilities.........................................................................................................................72
Flexible boot control ....................................................................................................................................72
Restoring and customizing configuration settings.......................................................................................73
Secure Boot configuration...........................................................................................................................73
Embedded UEFI shell..................................................................................................................................74
Embedded Diagnostics option.....................................................................................................................74
iLO RESTful API support for UEFI ..............................................................................................................74
Re-entering the server serial number and product ID .................................................................................74
Utilities and features...............................................................................................................................................75
HPE Smart Storage Administrator...............................................................................................................75
Automatic Server Recovery.........................................................................................................................75
USB support................................................................................................................................................75

Contents 5
Redundant ROM support.............................................................................................................................76
Keeping the system current....................................................................................................................................76
Access to Hewlett Packard Enterprise Support Materials...........................................................................76
Updating firmware or System ROM.............................................................................................................77
Drivers.........................................................................................................................................................78
Software and firmware.................................................................................................................................79
Operating System Version Support.............................................................................................................79
Version control.............................................................................................................................................79
Operating systems and virtualization software support for ProLiant servers...............................................79
HPE Technology Service Portfolio ..............................................................................................................79
Change control and proactive notification ...................................................................................................80
Troubleshooting...................................................................................................................................81
Troubleshooting resources.....................................................................................................................................81
System battery replacement ................................................................................................................82
Warranty and regulatory information....................................................................................................84
Warranty information..............................................................................................................................................84
Regulatory information...........................................................................................................................................84
Safety and regulatory compliance...............................................................................................................84
Belarus Kazakhstan Russia marking...........................................................................................................84
Turkey RoHS material content declaration..................................................................................................85
Ukraine RoHS material content declaration ................................................................................................85
Electrostatic discharge.........................................................................................................................86
Preventing electrostatic discharge .........................................................................................................................86
Grounding methods to prevent electrostatic discharge..........................................................................................86
Specifications ......................................................................................................................................87
Environmental specifications..................................................................................................................................87
Server blade specifications ....................................................................................................................................87
Support and other resources................................................................................................................88
Accessing Hewlett Packard Enterprise Support.....................................................................................................88
Information to collect ...................................................................................................................................88
Accessing updates.................................................................................................................................................88
Websites.................................................................................................................................................................88
Customer Self Repair.............................................................................................................................................89
Remote support......................................................................................................................................................96
Acronyms and abbreviations................................................................................................................97
Documentation feedback...................................................................................................................100
Index..................................................................................................................................................101

Component identification 6
Component identification
Front panel components
•SATA/SAS model
Item Description
1
HPE c-Class Blade SUV cable connector* (behind the
serial label pull tab)
2
Serial label pull tab
3
SAS/SATA drive bay 1
4
SAS/SATA drive bay 2
5
External USB 3.0 connector
6
SAS/SATA drive bay 3
7
SAS/SATA drive bay 4
8
Server blade release lever
9
Server blade release button
*The SUV connector and the c-Class Blade SUV Cable are used for server blade configuration and diagnostic
procedures.
•NVMe model
Item
Description
1
HPE c-Class Blade SUV cable connector* (behind the
serial label pull tab)
2
Serial label pull tab
3
NVMe drive bay 1
4
NVMe drive bay 2
5
External USB 3.0 connector
6
Server blade release lever
7
Server blade release button

Component identification 7
*The SUV connector and the c-Class Blade SUV Cable are used for server blade configuration and diagnostic
procedures.
Front panel LEDs and buttons
Item Description Status
1
Health LED
Solid green = Normal
Flashing green (1 flash per second) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
If the health LED indicates a degraded or critical state, review the system IML
or use iLO ("HPE iLO" on page 68) to review the system health status.
2
Power On/Standby
button and system
power LED
Solid green = System on
Flashing green (1 flash per second) = Performing power on sequence
Solid amber = System in standby
Off = No power present
Facility power is not present, power cord is not attached, no power supplies
are installed, power supply failure has occurred, or the front I/O cable is
disconnected.
3
UID LED
Solid blue = Activated
Flashing blue:
•
1 flash per second = Remote management or firmware upgrade in
progress
•
4 flashes per second = iLO manual reboot sequence initiated
•
8 flashes per second = iLO manual reboot sequence in progress
Off = Deactivated
4
NIC status LED
Solid green = Link to network
Flashing green (1 flash per second) = Network active
Off = No network activity
When all four LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "Front panel LED power fault codes ("Power fault LEDs" on page 8)."

Component identification 8
Power fault LEDs
The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all
power faults are used by all servers.
Subsystem
LED behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Removable HPE Flexible Smart Array
controller/Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
Serial label pull tab information
The serial label pull tab is located on the front panel of the server blade. To locate the serial label pull tab,
see "Front panel components (on page 6)." The serial label pull tab provides the following information:
•Product serial number
•HPE iLO information
•QR code that points to mobile-friendly documentation
Drive numbering
•SATA/SAS model
Item Description
1
SAS/SATA drive bay 1
2
SAS/SATA drive bay 2
3
SAS/SATA drive bay 3
4
SAS/SATA drive bay 4
•NVMe model

Component identification 9
Item
Description
1
NVMe drive bay 1
2
NVMe drive bay 2
Hot-plug drive LED definitions
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
IMPORTANT: The Dynamic Smart Array B140i Controller is only available in UEFI Boot
Mode. It cannot be enabled in Legacy BIOS Boot Mode. If the B140i controller is disabled,
drives connected to the system board Mini-SAS connectors operate in AHCI or Legacy mode.
Under this condition:
•The drives cannot be a part of a hardware RAID or a logical drive.
•The Locate, Drive status, and Do not remove LEDs of the affected drives are not controlled
and will retain their last configured state. HPE SmartDrives preserve the last configured state
across power cycles.

Component identification 10
NVMe SSD components
Item Component Status Definition
1
Release lever
—
Ejects the NVMe drive carrier from the cage.
2
Activity ring LED
Rotating green
Off
Drive activity
No drive activity
3
Do Not Remove
LED
Solid white
Flashing white
Off
Drive is powered on, and configured in system.
Do not remove the drive.
Ejection request pending. Do not remove the drive.
Drive removed from the PCIe bus, and can be ejected.
4
Power LED
Solid green
Flashing green
Off
Drive is powered on, and configured in system.
Do not remove the drive.
Ejection request pending. Do not remove the drive.
Drive removed from the PCIe bus, and can be ejected.
5
Power button
—
Momentary press to request drive removal from PCIe bus
and ejection. Drive removal request can be denied by
operating system.
6
Do Not Remove
button — Releases the release lever for removal and insertion.
Upon NVMe SSD insertion, an LED initiation sequence will be visible - lighting each LED in the carrier in sequence from left to
right.The sequence willcycle untilthe drive is recognizedby the system.When theSSD is recognized bythe system -the Do Not
Remove LED will be solid white and the Power LED will be solid green.

Component identification 11
System board components
Item Description
1
M.2 SSD enablement board connector
2
Smart Storage Battery connector
3
Processor 3 DIMM slots (8)
4
Processor 3
5
Storage controller/NVMe pass-through board connector
6
Processor 1 DIMM slots (8)
7
Processor 1
8
System board thumb screws (3)
9
Enclosure connectors
10
Mezzanine connector 1 (Type A mezzanine only)
11
Mezzanine connector 2 (Type A or Type B mezzanine)
12
FlexibleLOM 2 connectors (2)
13
microSD connector
14
FlexibleLOM 1 connectors (2)
15
Mezzanine connector 3 (Type A or Type B mezzanine)
16
Processor 2
17
Processor 2 DIMM slots (8)
18
Processor 4
19
Processor 4 DIMM slots (8)
20
Internal USB 3.0 connector
21
System maintenance switch
22
TPM connector
23
SATA cable connectors (2)
24
System battery
The symbols correspond to the symbols located on the interconnect bays. For more information, see
"Interconnect bay numbering and device mapping (on page 33)."

Component identification 12
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function.
On = ROM reads system
configuration as invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot.
CAUTION: Clearing CMOS, NVRAM, or both deletes configuration information. Be sure to
configure the server blade properly to prevent data loss.
Mezzanine connector definitions
A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds.
Item
PCIe
Mezzanine connector 1
x8, Type A mezzanine card only
Mezzanine connector 2
x16, Type A or B mezzanine card
Mezzanine connector 3
x16, Type A or B mezzanine card

Component identification 13
DIMM slot locations
DIMM slots are numbered sequentially (1 through 8) for each processor. The supported AMP modes use
the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare
replacement.
HPE c-Class Blade SUV Cable
Item
Connector
Description
1
Server blade
For connecting to the SUV connector on the
server blade front panel
2
Serial
For trained personnel to connect a null modem
serial cable and perform advanced diagnostic
procedures
3
USB
For connecting up to two USB devices
4
Video
For connecting a video monitor

Operations 14
Operations
Power up the server blade
The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed.
If the default setting is changed, use one of the following methods to power up the server blade:
•Use a virtual power button selection through iLO.
•Press and release the Power On/Standby button.
When the server blade goes from the standby mode to the full power mode, the system power LED
changes from amber to solid green. The health status LED bar flashes green when the Power On/Standby
Button service is being initialized. For more information about the system power LED status, see "Front
panel LEDs and buttons (on page 7)."
For more information about the Onboard Administrator, see the enclosure setup and installation guide on
the Hewlett Packard Enterprise website (http://www.hpe.com/support/oa).
For more information about iLO, see "HPE iLO (on page 68)."
Power down the server blade
Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server blade is in standby mode, auxiliary power is still being
provided to the system.
Depending on the Onboard Administrator configuration, use one of the following methods to power down
the server blade:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to
enter standby mode.
This method forces the server blade to enter standby mode without properly exiting applications and
the OS. If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
blade enters standby mode.
•Use the Onboard Administrator CLI to execute one of the following commands:
opoweroff server [bay number]
This command initiates a controlled shutdown of applications and the OS before the server blade
enters standby mode.
opoweroff server [bay number] force
This form of the command forces the server blade to enter standby mode without properly exiting
applications and the OS. If an application stops responding, this method forces a shutdown.
•Use the Onboard Administrator GUI to initiate a shutdown:

Operations 15
a. Select the Enclosure Information tab.
b. In the Device Bays item, select the Overall checkbox.
c. From the Virtual Power menu, initiate a shutdown of applications and the OS:
—For a controlled shutdown, select Momentary Press.
—For an emergency shutdown, select Press and Hold.
Before proceeding, verify the server blade is in standby mode by observing that the system power LED is
amber.
Remove the server blade
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server blade
before beginning any installation procedure. Improper grounding can cause ESD damage.
1. Back up all server blade data.
2. Power down the server blade (on page 14).
3. Remove the server blade from the enclosure
a. Open the server release button.
b. Pull the server release lever.
c. Pull the server away from the enclosure.
4. Place the server blade on a flat, level work surface.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.

Operations 16
CAUTION: Do not operate the enclosure for long periods with the access panel open or
removed. Operating the enclosure in this manner results in improper airflow and improper
cooling that can lead to thermal damage.
To remove the component:
1. Power down the server blade (on page 14).
2. Remove the server blade (on page 15).
3. Press the access panel release button.
4. Slide the access panel towards the rear of the server blade, and then lift to remove the panel.
Install the access panel
1. Place the access panel on top of the server blade.
2. Slide the access panel forward until it clicks into place.
Remove a drive blank
Remove the component as indicated.

Operations 17
Remove a drive
1. Back up all server blade data on the drive.
2. Remove the drive.
Remove an NVMe drive
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do Not Remove
button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in
use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic
flow can cause loss of data.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server
blade enclosure unless all bays are populated with either a component or a blank.
To remove the component:
1. Back up all server blade data.
2. Press the drive Power button.
The Do Not Remove LED illuminates and flashes. Do not press the button while the LED is
illuminated. For more information on NVMe drive LEDs and buttons, see NVMe SSD components
(on page 10).
3. When the Do Not Remove LED is no longer flashing or illuminated, press the Do Not Remove button
to release the release lever.
4. Remove the drive.
Remove the DIMM baffles
CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in
the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed
incorrectly can compromise server blade and enclosure cooling.

Operations 18
The server blade contains three DIMM baffles.
Remove the right DIMM baffles
1. Back up all server blade data.
2. Power down the server blade (on page 14).
3. Remove the server blade (on page 15).
4. Remove the access panel (on page 15).
5. If installed, remove the internal USB devices.
6. Remove the right DIMM baffle.
Remove the center DIMM baffle
1. Back up all server blade data.
2. Power down the server blade (on page 14).
3. Remove the server blade (on page 15).
4. Remove the access panel (on page 15).
5. Remove the center DIMM baffle.
i. If installed, remove the Direct Connect SATA cable (on page 22).
ii. If installed, remove the SAS cable (on page 25).

Operations 19
iii. Lift up the center DIMM baffle.
Remove the left DIMM baffle
1. Back up all server blade data.
2. Power down the server blade (on page 14).
3. Remove the server blade (on page 15).
4. Remove the access panel (on page 15).
5. Disconnect the Smart storage battery connector.
6. Remove the left DIMM baffle.
IMPORTANT: When removing the left DIMM baffle, leave the Smart Storage Battery installed
on the baffle. Use the blue pull tab to disconnect the Smart Storage Battery cable from the
system board.
Install the DIMM baffles

Operations 20
CAUTION: To avoid damage to the server blade and the enclosure, install all DIMM baffles in
the proper location after adding or replacing DIMMs. DIMM baffles that are missing or installed
incorrectly can compromise server blade and enclosure cooling.
The server blade contains three DIMM baffles.
Install the right DIMM baffle
1. Install the right DIMM baffle.
2. If removed, connect the internal USB drive.
3. Install the access panel (on page 16).
4. Install the server blade ("Installing a server blade" on page 36).
5. Power up the server blade (on page 14).
Install the center DIMM baffle
CAUTION: Before installing the DIMM baffle, ensure that the DIMM baffle is correctly aligned
with the alignment tabs.