HPE ProLiant DL20 Gen10 Plus User manual

HPE ProLiant DL20 Gen10 Plus Server User GuideHPE ProLiant DL20 Gen10 Plus Server User Guide
Part Number: 30-D3180B96-002
Published: May 2022
Edition: 2

HPE ProLiant DL20 Gen10 Plus ServerHPE ProLiant DL20 Gen10 Plus Server User Guide User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels, and are familiar with the weight and stability precautions for rack installations.
Part Number: 30-D3180B96-002
Published: May 2022
Edition: 2
© Copyright 2022 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Intel , Intel Virtual RAID on CPU (Intel VROC) and Xeon are trademarks of Intel Corporation or its subsidiaries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.
All third-party marks are property of their respective owners.
Revision historyRevision history
Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes
30-D3180B96-002 May 2022 2
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Table of contentsTable of contents
1 Component identification
1.1 Front panel components
1.1.1 iLO Service Port
1.2 Front panel LEDs and buttons
1.2.1 Server UID LED
1.2.2 Using the UID button to view the Server Health Summary
1.2.3 Front panel LED power fault codes
1.3 Rear panel components
1.4 Rear panel LEDs
1.5 System board components
1.5.1 System maintenance switch descriptions
1.5.2 DIMM slot location
1.5.3 DIMM label identification
1.6 Drive bay numbering
1.7 HPE Basic Drive LED definitions
1.8 PCIe4 slot description
1.9 Riser board components
1.10 M.2 SSD pass-through card components
1.11 HPE NS204i-p NVMe OS Boot Device components
1.12 HPE NS204i-p NVMe OS Boot Device LED definitions
1.13 Fan numbering
1.14 Fan mode behavior
1.15 Trusted Platform Module 2.0
1.15.1 Trusted Platform Module 2.0 guidelines
1.15.2 BitLocker recovery key/password retention guidelines
2 Operations
2.1 Remove the front bezel
2.2 Power up the server
2.3 Power down the server
2.4 Remove the server from the rack
2.5 Remove the access panel
2.6 Remove the processor air baffle
2.7 Install the processor air baffle
2.8 Remove the riser cage
2.9 Install the riser cage
2.10 Install the access panel
2.11 Install the server into the rack
3 Setup
3.1 Initial system installation
3.1.1 HPE Installation Service
3.1.2 Setting up the server
3.2 Operational requirements
3.2.1 Space and airflow requirements

3.2.1 Space and airflow requirements
3.2.2 Temperature requirements
3.2.3 Power requirements
3.2.4 Electrical grounding requirements
3.3 Rack warnings and cautions
3.4 Server warnings and cautions
3.5 Electrostatic discharge
4 Hardware options installation
4.1 Hardware option installation guidelines
4.2 Rack rail option
4.2.1 Installing the rack rail option
4.2.2 Installing the server into the rack
4.2.3 Installing the rack rail hook-and-loop strap
4.3 Installing the front bezel option
4.4 Power supply options
4.4.1 Hot-plug power supply calculations
4.4.2 Power supply warnings and cautions
4.4.3 DC power supply warnings and cautions
4.4.4 Installing an AC power supply
4.4.5 Installing a DC power supply
4.5 Transceiver option
4.5.1 Transceiver warnings and cautions
4.5.2 Installing a transceiver
4.6 Drive options
4.6.1 Drive installation guidelines
4.6.2 Installing a non-hot-plug LFF SATA drive
4.6.3 Installing a hot-plug LFF/SFF SAS, SATA or NVMe drive
4.7 Installing the two-bay SFF drive cage option
4.8 Optical drive option
4.8.1 Installing an optical drive in the LFF drive chassis
4.8.2 Installing an optical drive in the SFF drive chassis
4.9 Memory option
4.9.1 DIMM population information
4.9.2 DIMM installation guidelines
4.9.3 Installing a DIMM
4.10 PCIe riser option
4.10.1 Installing a riser option
4.11 Storage controller options
4.11.1 Preparing the server for storage controller installation
4.11.2 Installing a type-a modular controller option
4.11.3 Installing a type-p plug-in controller option
4.11.4 Storage controller guides
4.12 Energy pack options
4.12.1 HPE Smart Storage Battery

4.12.2 Energy pack specifications
4.12.3 Installing an energy pack
4.13 Expansion card options
4.13.1 PCIe expansion option population rules
4.13.2 Installing an expansion card
4.14 M.2 SSD options
4.14.1 Installing the HPE NS204i-p NVMe OS Boot Device option
4.14.2 Installing the M.2 SATA SSD enablement option
4.14.3 Installing the M.2 SSD pass-through card option
4.15 Chassis intrusion detection switch option
4.15.1 Installing the chassis intrusion detection switch
4.16 Serial port option
4.16.1 Installing the serial port option
4.17 Internal USB device option
4.17.1 Installing an internal USB device
5 Cabling
5.1 Cabling guidelines
5.2 Internal cabling management
5.3 Storage cabling
5.3.1 2 LFF non-hot-plug drive cabling
5.3.2 2 LFF hot-plug drive cabling
5.3.3 4 SFF hot-plug drive cabling
5.3.4 4 + 2 SFF hot-plug drive cabling
5.3.5 4 + 2 SFF hot-plug drive with tri-mode controller cabling
5.3.6 Energy pack cabling
5.3.7 Storage controller backup power cabling
5.4 Optical drive cabling
5.5 M.2 SATA SSD add-in card cabling
5.6 M.2 SSD pass-through card cabling
5.7 Fan cabling
5.8 Chassis intrusion detection switch cabling
5.9 Serial port cabling
5.10 Power supply cabling
6 Configuration and diagnostic utilities
7 Troubleshooting
7.1 NMI functionality
7.2 Troubleshooting resources
8 System battery replacement
8.1 System battery information
8.2 Removing and replacing the system battery
9 Safety, warranty, and regulatory information
9.1 Regulatory information
9.1.1 Notices for Eurasian Economic Union
9.1.2 Turkey RoHS material content declaration

9.1.3 Ukraine RoHS material content declaration
9.2 Warranty information
10 Specifications
10.1 Environmental specifications
10.2 Mechanical specifications
10.3 Power supply specifications
10.3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency)
10.3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency)
10.3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply (94% efficiency)
10.3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
11 Websites
12 Support and other resources
12.1 Accessing Hewlett Packard Enterprise Support
12.2 Accessing updates
12.3 Customer self repair
12.4 Remote support
12.5 Documentation feedback

Component identificationComponent identification
This chapter describes the external and internal server features and components.
Component identification 7

Front panel componentsFront panel components
LFF non-hot-plug drive modelLFF non-hot-plug drive model
ItemItem DescriptionDescription
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO service port
4 USB 3.2 Gen1 port
5 2 LFF non-hot-plug drive cage
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag
label. The other side shows the default iLO account information.
The 2 LFF non-hot-plug drive cage supports SATA drives.
LFF hot-plug drive modelLFF hot-plug drive model
ItemItem DescriptionDescription
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO service port
4 USB 3.2 Gen1 port
5 2 LFF hot-plug drives
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag
label. The other side shows the default iLO account information.
The 2 LFF drive bays support SAS or SATA hot-plug drives.
SFF hot-plug drive modelSFF hot-plug drive model
1
2
1
2
1
2
1
2
Front panel components 8

ItemItem DescriptionDescription
1 Media bay
2 2 SFF hot-plug drive cage (optional)
3 Optical drive (optional)
4 Serial number/iLO information pull tab
5 iLO service port
6 USB 3.2 Gen1 port
7 4 SFF hot-plug drives
The media bay supports the optical drive cage or the 2 SFF drive cage option.
The 2 SFF drive cage supports SAS, SATA, or U.3 NVMe drives.
The serial number/iLO information pull tab is double-sided. One side shows the server serial number and the customer asset tag
label. The other side shows the default iLO account information.
The 4 SFF drive bays support SAS or SATA drives.
1
2
3
4
1
2
3
4
Front panel components 9

iLOiLO Service Port Service Port
The Service Port is a USB port with the label iLOiLO on supported servers and compute modules.
To find out if your server or compute module supports this feature, see the server specifications document at the following website:
https://www.hpe.com/info/qshttps://www.hpe.com/info/qs.
When you have physical access to a server, you can use the Service Port to do the following:
Download the Active Health System Log to a supported USB flash drive.
When you use this feature, the connected USB flash drive is not accessible by the host operating system.
Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following:
iLO web interface
Remote console
iLO RESTful API
CLI
Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter (part number Q7Y55A).
When you use the iLO Service Port:
Actions are logged in the iLO event log.
The server UID flashes to indicate the Service Port status.
You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.
You cannot use the Service Port to boot any device within the server, or the server itself.
You cannot access the server by connecting to the Service Port.
You cannot access the connected device from the server.
For more information about the iLO Service Port, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-https://www.hpe.com/support/ilo-
docsdocs.
For more information, see the Anywhere Access to HPE ProLiant Gen10 ServersAnywhere Access to HPE ProLiant Gen10 Servers video.
iLO Service Port 10