HPE ProLiant DL20 Gen10 User manual

HPE ProLiant DL20 Gen10 Server User GuideHPE ProLiant DL20 Gen10 Server User Guide
Part Number: 30-5C1DC581-005
Published: August 2021
Edition: 5

HPE ProLiant DL20 Gen10 Server User GuideHPE ProLiant DL20 Gen10 Server User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels,
and are familiar with the weight and stability precautions for rack installations.
Part Number: 30-5C1DC581-005
Published: August 2021
Edition: 5
© Copyright 2018–2021 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed
to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft , Windows , and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. or its subsidiaries in the United States and other countries.
VMware ESXi and VMware vSphere are registered trademarks or trademarks of VMware, Inc. and its subsidiaries in the United States and
other jurisdictions.
All third-party marks are property of their respective owners.
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Table of contentsTable of contents
1 Component identification
1.1 Front panel components
1.1.1 Serial number/iLO information pull tab
1.2 Front panel LEDs and buttons
1.2.1 Server UID LED
1.2.2 UID button functionality
1.2.3 Front panel LED power fault codes
1.3 Rear panel components
1.4 Rear panel LEDs
1.5 System board components
1.5.1 System maintenance switch descriptions
1.5.2 DIMM slot locations
1.5.3 DIMM label identification
1.5.4 PCIe riser slot definitions
1.6 Drive LED definitions
1.6.1 Low-profile LFF drive LED definitions
1.6.2 Smart Carrier (SC) drive LED definitions
1.7 Drive bay numbering
1.8 Fan bay numbering
1.9 Fan mode behavior
2 Operations
2.1 Power up the server
2.2 Power down the server
2.3 Remove the front bezel
2.4 Extend the server from the rack
2.5 Remove the server from the rack
2.6 Install the server into the rack
2.7 Remove the access panel
2.8 Install the access panel
2.9 Remove the riser cage
2.10 Install the riser cage
3 Setup
3.1 Initial server installation
3.1.1 HPE Installation Service
3.1.2 Setting up the server
3.2 Operational requirements
3.2.1 Space and airflow requirements
3.2.2 Temperature requirements
3.2.3 Power requirements
3.2.4 Electrical grounding requirements
3.3 Rack warnings and cautions
3.4 Server warnings and cautions

3.5 Electrostatic discharge
3.6 POST screen options
4 Hardware options installation
4.1 Introduction
4.2 Rack rail option
4.2.1 Installing the rack rail option
4.2.2 Installing the rack rail hook-and-loop strap
4.3 Installing the front bezel option
4.4 Drive options
4.4.1 Drive installation guidelines
4.4.2 Drive support information
4.4.3 Installing an LFF non-hot-plug drive
4.4.4 Installing an LFF hot-plug drive
4.4.5 Installing an SFF hot-plug drive
4.5 Power supply options
4.5.1 Hot-plug power supply calculations
4.5.2 Power supply warnings and cautions
4.5.3 Installing a redundant AC power supply
4.5.4 Installing a hot-plug DC power supply
4.6 Optical drive option
4.6.1 Installing an optical drive in an LFF chassis
4.6.2 Installing an optical drive in an SFF chassis
4.7 Installing the two-bay SFF drive cage option
4.8 Memory options
4.8.1 DIMM population information
4.8.2 Installing a DIMM
4.9 M.2 SSD/dedicated iLO/serial port enablement option
4.9.1 M.2 SSD/dedicated iLO/serial port enablement option components
4.9.2 M.2 SSD standoffs in the system board
4.9.3 Installing the M.2 SSD/dedicated iLO/serial port enablement board
4.9.4 Installing the serial port cable
4.9.5 Enabling the dedicated iLO management module
4.10 M.2 SSD option
4.10.1 Installing the M.2 NVMe SSD on the system board
4.10.2 Installing an M.2 NVMe SSD on the M.2 SSD/dedicated iLO/serial port enablement board
4.11 M.2 SATA SSD enablement option
4.11.1 Installing an M.2 SATA SSD
4.12 Storage controller options
4.12.1 Installing a modular Smart Array controller option (type-a, AROC)
4.12.2 Installing a Smart Array standup storage controller
4.12.3 Configuring an HPE Smart Array Gen10 controller
4.13 Energy pack option
4.13.1 HPE Smart Storage Battery
4.13.2 Installing an energy pack

4.14 Expansion card options
4.14.1 PCIe expansion slot population rules
4.14.2 Installing an expansion board
4.15 Installing the FlexibleLOM adapter
4.16 Transceiver option
4.16.1 Transceiver warnings and cautions
4.16.2 Installing a transceiver
4.17 Chassis intrusion detection switch option
4.17.1 Installing the chassis intrusion detection switch
4.18 HPE Trusted Platform Module 2.0 Gen10 option
4.18.1 Overview
4.18.2 HPE Trusted Platform Module 2.0 guidelines
4.18.3 Installing and enabling the HPE TPM 2.0 Gen10 option
4.18.3.1 Installing the Trusted Platform Module board
4.18.3.1.1 Preparing the server for installation
4.18.3.1.2 Installing the TPM board and cover
4.18.3.1.3 Preparing the server for operation
4.18.3.2 Enabling the Trusted Platform Module
4.18.3.2.1 Enabling the Trusted Platform Module as TPM 2.0
4.18.3.2.2 Enabling the Trusted Platform Module as TPM 1.2
4.18.3.3 Retaining the BitLocker recovery key/password
5 Cabling
5.1 Cabling guidelines
5.2 Storage cabling
5.2.1 Non-hot-plug drive cabling
5.2.2 Hot-plug drive cabling
5.2.2.1 Two-bay LFF hot-plug drive cabling
5.2.2.2 Four bay SFF hot-plug drive cabling
5.2.2.3 4+2 bay SFF hot-plug drive cabling
5.2.3 M.2 SATA SSD cabling
5.3 Energy pack cabling
5.4 Controller backup power cabling
5.5 Optical drive cabling
5.6 Fan cabling
5.7 Chassis intrusion detection switch cabling
5.8 Serial port cabling
5.9 Power supply cabling
6 Software and configuration utilities
6.1 Server mode
6.2 Product QuickSpecs
6.3 Active Health System Viewer
6.3.1 Active Health System
6.3.1.1 Active Health System data collection
6.3.1.2 Active Health System Log

6.4 HPE iLO 5
6.4.1 iLO Federation
6.4.2 iLO Service Port
6.4.3 iLO RESTful API
6.4.4 RESTful Interface Tool
6.4.5 iLO Amplifier Pack
6.5 Integrated Management Log
6.6 Intelligent Provisioning
6.6.1 Intelligent Provisioning operation
6.7 Management security
6.8 Scripting Toolkit for Windows and Linux
6.9 UEFI System Utilities
6.9.1 Selecting the boot mode
6.9.2 Secure Boot
6.9.3 Launching the Embedded UEFI Shell
6.10 HPE Smart Storage Administrator
6.11 HPE InfoSight for servers
6.12 USB support
6.12.1 External USB functionality
6.13 Redundant ROM support
6.13.1 Safety and security benefits
6.14 Keeping the system current
6.14.1 Updating firmware or system ROM
6.14.1.1 Service Pack for ProLiant
6.14.1.1.1 Introduction to Smart Update Manager
6.14.1.1.2 Integrated Smart Update Tools
6.14.1.2 Updating firmware from the System Utilities
6.14.1.3 Updating the firmware from the UEFI Embedded Shell
6.14.1.4 Online Flash components
6.14.2 Drivers
6.14.3 Software and firmware
6.14.4 Operating system version support
6.14.5 HPE Pointnext Portfolio
6.14.6 Proactive notifications
7 Troubleshooting
7.1 NMI functionality
7.2 Troubleshooting resources
8 System battery replacement
8.1 System battery information
8.2 Removing and replacing the system battery
9 Safety, warranty, and regulatory information
9.1 Regulatory information
9.1.1 Notices for Eurasian Economic Union
9.1.2 Turkey RoHS material content declaration

9.1.3 Ukraine RoHS material content declaration
9.1.4 GS Gloss declaration
9.2 Warranty information
10 Specifications
10.1 Environmental specifications
10.2 Mechanical specifications
10.3 Power supply specifications
10.3.1 ATX 290 W Non-hot-plug Power Supply (92% efficiency)
10.3.2 ATX 290 W Platinum Non-hot-plug Power Supply (94% efficiency)
10.3.3 HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
10.3.4 HPE 800W Flex Slot -48VDC Hot plug Low Halogen Power Supply
11 Websites
12 Support and other resources
12.1 Accessing Hewlett Packard Enterprise Support
12.2 ClearCARE technical support
12.3 Accessing updates
12.4 Customer self repair
12.5 Remote support
12.6 Documentation feedback

Component identificationComponent identification
Component identification 8

Front panel componentsFront panel components
Two-bay LFF non-hot-plug drive modelTwo-bay LFF non-hot-plug drive model
ItemItem DescriptionDescription
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 LFF non-hot-plug drive cage
Two-bay LFF hot-plug drive modelTwo-bay LFF hot-plug drive model
ItemItem DescriptionDescription
1 Optical drive (optional)
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 LFF hot-plug drives
Four-bay SFF hot-plug drive modelFour-bay SFF hot-plug drive model
Front panel components 9

ItemItem DescriptionDescription
1 Media bay
2 Serial number/iLO information pull tab
3 iLO Service Port
4 USB 3.0 port
5 SFF hot-plug drives
The media drive bay supports an optical drive or a two-bay SFF drive cage.
Six-bay SFF hot-plug drive modelSix-bay SFF hot-plug drive model
ItemItem DescriptionDescription
1 Serial number/iLO information pull tab
2 iLO Service Port
3 USB 3.0 port
4 SFF hot-plug drives
1
1
Front panel components 10