HPE ProLiant XL450 Gen10 User manual

HPE ProLiant XL450 Gen10 Server User
Guide
Part Number: 881306-002
Published: April 2019
Edition: 1
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.

© Copyright 2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux™ is the registered trademark of Linus Torvalds in the U.S. and other countries.
SD™ and microSD™ are trademarks or registered trademarks of SD-3C in the United States, other
countries or both.

Contents
Component identification.......................................................................6
Front panel components............................................................................................................... 6
Front panel LEDs and buttons...................................................................................................... 7
Hot-plug drive LED definitions............................................................................................8
NVMe SSD LED definitions................................................................................................9
SFF flash adapter components and LED definitions........................................................10
Server components..................................................................................................................... 11
DIMM slot locations..........................................................................................................12
System maintenance switch.............................................................................................13
Operations............................................................................................. 14
Powering down the server.......................................................................................................... 14
Powering up the server .............................................................................................................. 14
Remove the server from the chassis.......................................................................................... 14
Setup...................................................................................................... 16
Optional service.......................................................................................................................... 16
Rack planning resources............................................................................................................ 16
Optimum environment.................................................................................................................16
Space and airflow requirements.......................................................................................16
Temperature requirements............................................................................................... 17
Power requirements......................................................................................................... 17
Electrical grounding requirements....................................................................................18
Installing the server.....................................................................................................................18
Install a server..................................................................................................................18
Installing hardware options ........................................................................................................ 19
Configuring the chassis...............................................................................................................19
Selecting boot options in UEFI Boot Mode................................................................................. 19
Installing the operating system................................................................................................... 20
Registering the server.................................................................................................................20
Hardware options installation..............................................................21
Introduction................................................................................................................................. 21
Installing a processor.................................................................................................................. 21
Memory options...........................................................................................................................24
DIMM population information........................................................................................... 24
DIMM-processor compatibility..........................................................................................24
HPE SmartMemory speed information.............................................................................24
DIMM label identification.................................................................................................. 24
Installing a DIMM..............................................................................................................25
Hot-plug hard drive guidelines.................................................................................................... 26
Removing a drive blank....................................................................................................26
Installing an SFF drive......................................................................................................27
Installing an NVMe drive.................................................................................................. 28
Installing the SFF flash adapter option....................................................................................... 29
Installing a storage controller option........................................................................................... 29
3

HPE Trusted Platform Module 2.0 Gen10 option........................................................................30
Overview.......................................................................................................................... 30
HPE Trusted Platform Module 2.0 Guidelines..................................................................31
Installing and enabling the HPE TPM 2.0 Gen10 Kit....................................................... 31
Installing the Trusted Platform Module board........................................................31
Enabling the Trusted Platform Module............................................................................. 33
Enabling the Trusted Platform Module as TPM 2.0...............................................34
Enabling the Trusted Platform Module as TPM 1.2...............................................34
Retaining the recovery key/password.............................................................................. 35
Cabling................................................................................................... 36
SUV cable connectors................................................................................................................ 36
Front I/O and USB board cabling................................................................................................36
Controller cabling........................................................................................................................ 37
Software and configuration utilities.................................................... 38
Server mode................................................................................................................................38
Product QuickSpecs................................................................................................................... 38
Active Health System Viewer......................................................................................................38
Active Health System....................................................................................................... 39
Active Health System data collection.................................................................... 39
Active Health System Log..................................................................................... 39
HPE iLO 5................................................................................................................................... 39
iLO Federation..................................................................................................................40
iLO Service Port............................................................................................................... 40
iLO RESTful API...............................................................................................................41
RESTful Interface Tool..................................................................................................... 41
iLO Amplifier Pack............................................................................................................41
Integrated Management Log.......................................................................................................41
Intelligent Provisioning................................................................................................................ 42
Intelligent Provisioning operation..................................................................................... 42
Management Security................................................................................................................. 43
Scripting Toolkit for Windows and Linux..................................................................................... 43
UEFI System Utilities.................................................................................................................. 44
Selecting the boot mode ................................................................................................. 44
Secure Boot......................................................................................................................45
Launching the Embedded UEFI Shell ............................................................................. 45
HPE Smart Storage Administrator.............................................................................................. 46
HPE MR Storage Administrator.................................................................................................. 47
HPE InfoSight for servers overview............................................................................................ 47
StorCLI........................................................................................................................................47
USB support................................................................................................................................48
External USB functionality................................................................................................48
Redundant ROM support............................................................................................................ 48
Safety and security benefits............................................................................................. 48
Keeping the system current........................................................................................................ 48
Updating firmware or system ROM.................................................................................. 48
Service Pack for ProLiant......................................................................................48
Updating firmware from the System Utilities .........................................................50
Updating the firmware from the UEFI Embedded Shell ....................................... 50
Online Flash components......................................................................................50
Drivers..............................................................................................................................51
Software and firmware..................................................................................................... 51
Operating system version support................................................................................... 51
4

HPE Pointnext Portfolio....................................................................................................51
Proactive notifications...................................................................................................... 52
Troubleshooting.................................................................................... 53
Troubleshooting resources..........................................................................................................53
Removing and replacing the system battery......................................54
Electrostatic discharge.........................................................................55
Preventing electrostatic discharge.............................................................................................. 55
Grounding methods to prevent electrostatic discharge...............................................................55
Specifications........................................................................................56
Environmental specifications ..................................................................................................... 56
Server specifications...................................................................................................................56
Websites................................................................................................ 57
Support and other resources...............................................................58
Accessing Hewlett Packard Enterprise Support......................................................................... 58
Accessing updates......................................................................................................................58
Customer self repair....................................................................................................................59
Remote support.......................................................................................................................... 59
Warranty information...................................................................................................................59
Regulatory information................................................................................................................60
Documentation feedback............................................................................................................ 60
5

Component identification
Front panel components
1
2
3
6
7
4
5
Item Description
1 Drive bay 1
2 Drive bay 2
3 Server ejector button
4 iLO Service port
5 Server release lever
6 SUV cable connector
7 Serial label pull tab
6 Component identification

Front panel LEDs and buttons
1
2
4
3
Item Description Status
1 Power On/Standby
button and system
power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on
sequence
Solid amber = System in standby
Off = No power present
2 UID LED/button Solid blue = Activated
Flashing blue:
• 1 Hz/cycle per sec = Remote management or firmware upgrade
in progress
• 4 Hz/cycle per sec = iLO manual reboot sequence initiated
• 8 Hz/cycle per sec = iLO manual reboot sequence in progress
• 1 fast flash and then off for 3 seconds = iLO Service Port status
is Complete
• 4 medium flashes and then off for 1 second = iLO Service Port
status is Busy
• 8 fast flashes and then off for 1 second = iLO Service Port status
is Error
Off = Deactivated
Table Continued
Component identification 7

Item Description Status
3 Server health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
4 Server backup LED Off = Normal operations. No backup in progress.
Flashing white = Backup in progress. Do not remove drives, nodes,
or associated system components, and do not power down the
server.
Hot-plug drive LED definitions
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
Off No drive activity
3 Do not
remove
Solid white Do not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Off Removing the drive does not cause a logical drive to fail.
4 Drive
status
Solid green The drive is a member of one or more logical drives.
Table Continued
8Component identification

Item LED Status Definition
Flashing green The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a strip size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
• Spare part activation
Flashing amber/
green
The drive is a member of one or more logical drives and predicts the
drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller or a spare drive.
NVMe SSD LED definitions
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without
allowing the device and bus to complete and cease the signal/traffic flow.
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is
flashing. The Do not remove LED flashes to indicate that the device is still in use. Removing the
NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
2 3 4 5
1
Item LED Status Definition
1 Locate Solid blue The drive is being identified by a host application.
Flashing blue The drive carrier firmware is being updated or requires an update.
2 Activity
ring
Rotating green Drive activity
Off No drive activity
3 Drive
status
Solid green The drive is a member of one or more logical drives.
Table Continued
Component identification 9

Item LED Status Definition
Flashing green The drive is doing one of the following:
• Rebuilding
• Performing a RAID migration
• Performing a stripe size migration
• Performing a capacity expansion
• Performing a logical drive extension
• Erasing
Flashing amber/
green
The drive is a member of one or more logical drives and predicts the
drive will fail.
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amber The drive has failed.
Off The drive is not configured by a RAID controller.
4 Do not
remove
Solid white Do not remove the drive. The drive must be ejected from the PCIe bus
prior to removal.
Flashing white The drive ejection request is pending.
Off The drive has been ejected.
5 Power Solid green Do not remove the drive. The drive must be ejected from the PCIe bus
prior to removal.
Flashing green The drive ejection request is pending.
Off The drive has been ejected.
SFF flash adapter components and LED definitions
10 Component identification

Item Component Description
1 Locate • Off—Normal
• Solid blue—The drive is being identified by a host application.
• Flashing blue—The drive firmware is being updated or
requires an update.
2 uFF drive ejection latch Removes the uFF drive when released.
3 Do not remove LED • Off—OK to remove the drive. Removing the drive does not
cause a logical drive to fail.
• Solid white—Do not remove the drive. Removing the drive
causes one or more of the logical drives to fail.
4 Drive status LED • Off—The drive is not configured by a RAID controller or a
spare drive.
• Solid green—The drive is a member of one or more logical
drives.
• Flashing green (4 Hz)—The drive is operating normally and
has activity.
• Flashing green (1 Hz)—The drive is rebuilding, erasing, or
performing a RAID migration, stripe size migration, capacity
expansion, logical drive extension, or spare activation.
• Flashing amber/green (1 Hz)—The drive is a member of one
or more logical drives that predicts the drive will fail.
• Solid amber—The drive has failed.
• Flashing amber (1 Hz)—The drive is not configured and
predicts the drive will fail.
5 Adapter ejection release latch
and handle
Removes the SFF flash adapter when released.
Server components
1 2 3 4 5 76 98
16 15 14 13 12 11 1097
Component identification 11

Item Description
1 Drive cage
2 Drive backplane
3 TPM 2.0 connector
4 Controller connector
5 System maintenance switch
6 Processor 1
7 Processor 1 DIMMs (8)
8 Processor 2
9 Processor 2 DIMMs (8)
10 System battery
11 SFF drive cage data cable connector
12 M.2 riser board
13 Front panel I/O board cable connector
14 microSD card slot
15 Front panel I/O board
16 iLO Service Port board
DIMM slot locations
The arrow points to the front of the server.
DIMM slots closest to the processors support NVDIMMs.
1
2
3
4
P1
5
6
7
8
Ch A
Ch B
Ch C
Ch F
Ch E
8
7
6
5
4
3
2
1
Ch D
Ch D
Ch E
Ch F
Ch C
Ch B
Ch A
P2
12 Component identification

System maintenance switch
Position Default Function
S1 Off Off = iLO security is enabled.
On = iLO security is disabled.
S2 Off Reserved
S3 Off Reserved
S4 Off Reserved
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = ROM reads system configuration as invalid.
S7 Off Reserved
S8 — Reserved
S9 — Reserved
S10 — Reserved
S11 — Reserved
S12 — Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When system maintenance switch S6 is set to the On position, the system is prepared to erase all system
configuration settings from both CMOS and NVRAM.
Component identification 13

Operations
Powering down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
• Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Powering up the server
To power up the server, press the Power On/Standby button.
Remove the server from the chassis
CAUTION: Before removing the server, verify that the server backup LED is not flashing.
Procedure
1. Powering down the server on page 14.
CAUTION: To avoid damage to the server, always support the bottom of the server when
removing it from the chassis.
2. Remove the server from the chassis.
14 Operations

1
2
3
NOTE: To avoid damage to the device, do not use the removal handle to carry it.
3. Place the server on a flat, level work surface.
Operations 15

Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems.
Hewlett Packard Enterprise support services let you integrate both hardware and software support into a
single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard
product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your
server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or
both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair1
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair1
◦ 4-Hour 24x7
◦ Next Business Day
• Deployment service for both hardware and software
• Hewlett Packard Enterprise Education Services – Help train your IT staff.
1The time commitment for this repair service might vary depending on the geographical region of site. For
more service information available in your site, contact your local Hewlett Packard Enterprise support
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard
Enterprise website.
Rack planning resources
The rack resource kit ships with all HPE Intelligent Series racks. For more information on the content of
each resource, see the rack resource kit documentation.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described
in this section.
Space and airflow requirements
To enable servicing and ensure adequate airflow, observe the following spatial requirements when
deciding where to install a rack:
16 Setup

• Leave a minimum clearance of 121.9 cm (48.0 in) in front of the rack and between rows of racks.
• Leave a minimum clearance of 76.2 cm (30.0 in) in back of the rack for a single row of racks or after
the final row of racks.
Hewlett Packard Enterprise Rack products draw cool air in through the front and expel warm air through
the rear of the enclosure. Therefore, the front of the rack enclosure must be adequately ventilated to
enable ambient room air to enter the enclosure, and the rear of the enclosure must be adequately
ventilated to enable the warm air to escape from the enclosure.
IMPORTANT: Do not block the ventilation openings.
If the front of the rack is not completely filled with components, the remaining gaps between the
components can cause changes in the airflow, which can adversely affect cooling within the rack. Cover
these gaps with blanking panels.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
Racks provide proper server cooling from flow-through perforations in the front and rear doors that
provide a 65% open area for ventilation.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-
ventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
• Do not permit optional equipment to impede airflow around the server or to increase the internal
rack temperature beyond the maximum allowable limits.
• Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload
the AC supply branch circuit that provides power to the chassis. Consult the electrical authority
having jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
When installing more than one server, you might need to use additional power distribution devices to
safely provide power to all devices. Observe the following guidelines:
Setup 17

• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
For more information on the hot-plug power supply and calculators to determine server power
consumption in various system configurations, see the Hewlett Packard Enterprise Power Advisor
website.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.
Installing the server
The server is installed in the chassis. If the chassis is not already installed in a rack, install the chassis in
a rack.
For more information, see the HPE Apollo 4510 Gen10 chassis Setup and Installation Guide and the HPE
Apollo 4500 4U Rail Installation Instructions that ship with the rack hardware kit.
Install a server
CAUTION: To prevent improper cooling and thermal damage, do not operate the chassis unless all
bays are populated with a component or a blank.
Procedure
1. Prepare the server for installation.
18 Setup

1
2
2. Install the server. When seated properly, the server will be flush with the front of the chassis and the
release lever will close completely without resistance.
1
2
Installing hardware options
Install any hardware options before initializing the server. For options installation information, see the
option documentation. For server-specific information, see Hardware options installation on page 21.
Configuring the chassis
Configure the chassis, if it is not already configured. For more information on setting up and configuring
your system, see the Apollo 4510 Gen10 Chassis Setup and Installation Guide.
Selecting boot options in UEFI Boot Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
Setup 19

Procedure
1. Press the Power On/Standby button.
2. During the initial boot:
• To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
• If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.
Installing the operating system
To operate properly, the server must have a supported operating system installed. For the latest
information on operating system support, see the Hewlett Packard Enterprise website (http://
www.hpe.com/info/supportos).
IMPORTANT: HPE ProLiant XL servers do not support operating system installation with Intelligent
Provisioning, but they do support the maintenance features. For more information, see "Performing
Maintenance" in the HPE Intelligent Provisioning User Guide and online help.
To install an operating system on the server, use one of the following methods:
• Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the
server. Download the Service Pack for ProLiant from the SPP download site (http://www.hpe.com/
servers/spp/download) and create SPP media to install the drivers.
• Remote deployment installation — Use PXE boot into a server and deploy an operating system with a
host server.
For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/download). Software and
firmware must be updated before using the node for the first time, unless any installed software or
components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website
(http://www.hpe.com/info/ilo).
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
20 Setup