HPE ProLiant DL580 Gen9 User manual

HPE ProLiant DL580 Gen9 Server
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 799243-002
May 2016
Edition: 3

© Copyright 2015, 2016 Hewlett Packard Enterprise Development LP
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions.

Contents 3
Contents
Component identification ..........................................................................................................................6
Front panel components...........................................................................................................................................6
Front panel LEDs and buttons..................................................................................................................................7
Systems Insight Display ...........................................................................................................................................8
Rear panel components ...........................................................................................................................................9
Power supply LED..................................................................................................................................................10
I/O board components............................................................................................................................................11
System maintenance switch ........................................................................................................................12
NMI jumper..................................................................................................................................................12
SPI board components...........................................................................................................................................13
Power daughter board components .......................................................................................................................14
DIMM slot locations ................................................................................................................................................15
Processors and memory cartridges........................................................................................................................16
DIMM fault LEDs ....................................................................................................................................................17
DIMM fault identification button ..............................................................................................................................18
Memory error LEDs ................................................................................................................................................19
Drive bay numbering ..............................................................................................................................................19
Hot-plug drive LED definitions.....................................................................................................................20
NVMe SSD components..............................................................................................................................20
FBWC capacitor slots.............................................................................................................................................21
FBWC module LEDs ..............................................................................................................................................22
Fans .......................................................................................................................................................................23
Fan locations ...............................................................................................................................................23
Fan guidelines .............................................................................................................................................23
Operations ..............................................................................................................................................24
Powering up the server ..........................................................................................................................................24
Power down the server...........................................................................................................................................24
Remove the server from the rack ...........................................................................................................................24
Extend the server from the rack .............................................................................................................................25
Remove the access panel ......................................................................................................................................26
Install the access panel ..........................................................................................................................................26
Remove the SPI board ...........................................................................................................................................27
Install the SPI board ...............................................................................................................................................28
Processor memory drawer shipping screw locations .............................................................................................30
Remove the processor memory drawer .................................................................................................................31
Install the processor memory drawer .....................................................................................................................31
Remove the processor memory drawer cover .......................................................................................................32
Install the processor memory drawer cover ...........................................................................................................32
Access the Systems Insight Display.......................................................................................................................33
Setup ......................................................................................................................................................35
Optional services....................................................................................................................................................35
Rack planning resources........................................................................................................................................35
Optimum environment ............................................................................................................................................35
Space and airflow requirements ..................................................................................................................35
Temperature requirements..........................................................................................................................36
Power requirements ....................................................................................................................................36
Electrical grounding requirements...............................................................................................................37
Rack warnings........................................................................................................................................................37
Identifying the contents of the server shipping carton ............................................................................................38
Installing hardware options.....................................................................................................................................38
Installing the server into the rack............................................................................................................................38
Installing the operating system...............................................................................................................................40
Powering on and selecting a boot option ...............................................................................................................40

Contents 4
Register the product ...............................................................................................................................................41
Hardware options installation..................................................................................................................42
Introduction.............................................................................................................................................................42
Processor options...................................................................................................................................................42
Installing the processor................................................................................................................................42
Memory options......................................................................................................................................................48
Memory configurations ................................................................................................................................48
DIMM identification......................................................................................................................................49
DIMM ranks .................................................................................................................................................50
Memory-processor compatibility information...............................................................................................50
DIMM population guidelines for Memory Modes .........................................................................................51
Installing a DIMM.........................................................................................................................................53
Memory cartridge option.........................................................................................................................................56
Memory cartridge population guidelines......................................................................................................56
Installing a memory cartridge ......................................................................................................................56
SAS drive backplane option ...................................................................................................................................58
Express Bay enablement option.............................................................................................................................62
Stand-up SAS controller cable option ....................................................................................................................66
Stand-up H240 HBA cable option ..........................................................................................................................69
Power adapter cables option..................................................................................................................................71
Drive option ............................................................................................................................................................72
Drive option .................................................................................................................................................73
4U rack bezel option...............................................................................................................................................73
Removing the 4U rack bezel .......................................................................................................................73
Installing the 4U rack bezel .........................................................................................................................74
Redundant hot-plug power supply option...............................................................................................................74
DC power supply option .........................................................................................................................................75
Expansion board option..........................................................................................................................................81
Installing an expansion board......................................................................................................................83
FBWC module and capacitor pack option ..............................................................................................................85
Trusted Platform Module option .............................................................................................................................87
Retaining the recovery key/password..........................................................................................................87
Installing the Trusted Platform Module board..............................................................................................88
Enabling the Trusted Platform Module ........................................................................................................89
Cabling....................................................................................................................................................90
SPI board cabling ...................................................................................................................................................90
Front video/USB cabling.........................................................................................................................................91
Systems Insight Display cabling.............................................................................................................................91
Power supply data cabling .....................................................................................................................................92
Standby power cabling ...........................................................................................................................................92
Software and configuration utilities .........................................................................................................93
Product QuickSpecs...............................................................................................................................................93
Server mode...........................................................................................................................................................93
HPE iLO .................................................................................................................................................................93
Active Health System ..................................................................................................................................93
iLO RESTful API support.............................................................................................................................94
Integrated Management Log .......................................................................................................................95
HPE Insight Remote Support ......................................................................................................................95
HPE ProLiant Pre-boot Health Summary ....................................................................................................96
HPE Insight Diagnostics.........................................................................................................................................96
HPE Insight Diagnostics survey functionality ..............................................................................................96
Intelligent Provisioning ...........................................................................................................................................97
Erase Utility .................................................................................................................................................97
Scripting Toolkit for Windows and Linux ................................................................................................................97
Service Pack for ProLiant.......................................................................................................................................98
HP Smart Update Manager .........................................................................................................................98
HPE UEFI System Utilities .....................................................................................................................................98
Using UEFI System Utilities.........................................................................................................................99
Flexible boot control ....................................................................................................................................99

Contents 5
Restoring and customizing configuration settings .......................................................................................99
Secure Boot configuration .........................................................................................................................100
Embedded UEFI shell................................................................................................................................100
Embedded Diagnostics option...................................................................................................................100
iLO RESTful API support for UEFI ............................................................................................................101
Re-entering the server serial number and product ID ...............................................................................101
Utilities and features.............................................................................................................................................101
HPE Smart Storage Administrator.............................................................................................................101
Automatic Server Recovery.......................................................................................................................102
USB support ..............................................................................................................................................102
Redundant ROM support...........................................................................................................................102
Keeping the system current..................................................................................................................................103
Access to Hewlett Packard Enterprise Support Materials .........................................................................103
Updating firmware or System ROM...........................................................................................................103
Drivers .......................................................................................................................................................105
Software and firmware...............................................................................................................................105
Operating System Version Support...........................................................................................................105
Version control...........................................................................................................................................105
Operating systems and virtualization software support for ProLiant servers.............................................106
HPE Technology Service Portfolio ............................................................................................................106
Change control and proactive notification .................................................................................................106
Troubleshooting ....................................................................................................................................107
Troubleshooting resources...................................................................................................................................107
Battery replacement..............................................................................................................................108
Warranty and regulatory information.....................................................................................................110
Warranty information ............................................................................................................................................110
Regulatory information .........................................................................................................................................110
Safety and regulatory compliance .............................................................................................................110
Belarus Kazakhstan Russia marking.........................................................................................................110
Turkey RoHS material content declaration................................................................................................111
Ukraine RoHS material content declaration ..............................................................................................111
Specifications........................................................................................................................................112
Environmental specifications................................................................................................................................112
Mechanical specifications.....................................................................................................................................112
Power supply specifications .................................................................................................................................112
HPE 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ...............................112
HPE 1500 W Common Slot -48 VDC Hot-plug Power Supply ..................................................................113
HPE 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ...............................114
Support and other resources ................................................................................................................115
Accessing Hewlett Packard Enterprise Support...................................................................................................115
Information to collect .................................................................................................................................115
Accessing updates ...............................................................................................................................................115
Websites...............................................................................................................................................................115
Customer Self Repair ...........................................................................................................................................116
Remote support....................................................................................................................................................123
Documentation feedback......................................................................................................................................124
Acronyms and abbreviations.................................................................................................................125
Index .....................................................................................................................................................128

Component identification 6
Component identification
Front panel components
Item
Description
1
Drive bays 6 to 10*
2
Systems Insight Display
3
Fans 1 to 4
4
Drive bays 1 to 5
5
Discovery services connectors
6
Video connector
7
USB connectors (2)
* Drives installed in these bays require the optional drive backplane and cables.

Component identification 7
Front panel LEDs and buttons
Item
Description
Status
1
Power On/Standby button and
system power LED
•
Solid green = System on
•
Flashing green (1 Hz/cycle per sec) = Performing
power on sequence
•
Solid amber = System in standby
•
Off = No power present
2
Health LED
•
Solid green = Normal
•
Flashing amber = System degraded
•
Flashing red (1 Hz/cycle per sec) = System critical
•
Fast-flashing red (4 Hz/cycles per sec) = System
power fault
3
Aggregate NIC LED
•
Solid green = Link to network
•
Flashing green = Linked with activity on the network
•
Off = No network connection
4
UID button/link
•
Solid blue = Activated
•
Flashing blue (1 Hz/cycle per sec) = Remote
management or firmware upgrade in progress

Component identification 8
Systems Insight Display
The Systems Insight Display LEDs represent the server and component layout.
Item LED Description
1
Power cap
•
Green = System on or requesting power on
•
Flashing amber = Power on denied
•
Off = Standby
2
Overtemperature
•
Off = Normal
•
Amber = Failed or missing component
3
AMP status
•
Off = No protection
•
Green = Protection enabled
•
Amber = Memory failure occurred
•
Amber (flashing) = Memory configuration error
4
NIC activity/link
•
Green = Linked to network
•
Green (flashing) = Linked with activity on the network
•
Off = No network connection
All other LEDs
•
Off = Normal
•
Amber = Failed or missing component

Component identification 9
Rear panel components
Item
Description
1
Expansion board slot 1
2
Expansion board slot 2
3
Expansion board slot 3
4
Expansion board slot 4
5
Expansion board slot 5
6
Expansion board slot 6
7
Expansion board slot 7
8
Expansion board slot 8
9
Expansion board slot 9
10
FlexibleLOM slot
11
SPI board
12
Power supply 1
13
Power supply 2
14
Power supply bay 3
15
Power supply bay 4

Component identification 10
Power supply LED
Fail LED-amber
(Located on the SID)
Power LED-green
(Located on the
power supply)
Front external health
LED
(Located on the front
panel)
Status
Off
Off
Off
No AC power to power
supply units
Off
On
Green
•
AC present/Standby
outputs on
•
Power supply DC outputs
on and OK
On
Off
•
Amber (flashing) –
redundant
•
Red (flashing) –
non-redundant
Power supply failure
(includes over voltage and
over temperature)

Component identification 11
I/O board components
Item
Description
1
NMI jumper
2
Slot 1 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
3
Slot 2 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
4
System maintenance switch
5
Slot 3 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
6
Slot 4 PCIe3 x16 (8, 4, 2, 1 electrical)
7
Slot 5 PCIe3 x16 (8, 4, 2, 1 electrical)
8
Slot 6 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
9
Slot 7 PCIe3 x16 (8, 4, 2, 1 electrical)
10
Slot 8 PCIe3 x16 (8, 4, 2, 1 electrical)
11
Slot 9 PCIe3 x16 (16, 8, 4, 2, 1 electrical)
12
SPI board connector
13
FlexibleLOM connector

Component identification 12
System maintenance switch
The system maintenance switch (SW1) is a twelve-position switch that is used for system configuration.
The default position for all twelve positions is Off.
Switch Settings
1
•
Off = iLO security enabled
•
On = iLO security disabled
2
•
Off = Normal operation
•
On = The BIOS configuration is locked.
5
•
Off = Normal operation
•
On = Password disabled
6
•
Off = Normal operation
•
On = Clear CMOS and RAM
7*
•
Off = Set factory default boot mode to UEFI.
•
On = Set factory default boot mode to Legacy.
3, 4, 8, 9, 10, 11, 12
Reserved
* The default position for switch 7 is set in the factory shipping configuration. This switch setting determines the BIOS
mode the system defaults to when configuration memory is cleared to factory defaults. The User defined defaults
setting in UEFI System Utilities supersedes this switch.
IMPORTANT: To avoid a mismatch between boot modes, Hewlett Packard Enterprise
recommends setting system maintenance switch 7 to the same BIOS boot mode the server is
deployed in. Otherwise, the storage controller may not recognize the OS installed on the
storage media.
NMI jumper
The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash
dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs,
device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset.
Resetting the system erases any information that would support root cause analysis.
Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this
happens, Microsoft® recommends that system administrators perform an NMI event by temporarily
shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive
again.

Component identification 13
SPI board components
Item
Description
1
Top SAS backplane connector
2
SAS cache module connector
3
Systems Insight Display Power/UID connector
4
Internal USB connector
5
TPM connector
6
Front video/USB connector
7
Battery
8
Internal USB connector
9
Serial connector
10
Video connector
11
USB connectors (4)
12
iLO connector
13
FlexibleLOM port 1*
14
FlexibleLOM port 2*
15
FlexibleLOM port 3*
16
FlexibleLOM port 4*
*Port configuration is dependent on the installed FlexibleLOM and might differ from what is shown in the illustration.

Component identification 14
Power daughter board components
Item
Description
1
Upper SAS backplane power connector
2
I/O board auxiliary power connector
3
I/O board auxiliary power connector
4
I/O board auxiliary power connector
5
I/O board auxiliary power connector
6
I/O board auxiliary power connector
7
I/O board auxiliary power connector
8
Power backplane data connector
9
Power backplane data connector
10
I/O board power connector

Component identification 15
DIMM slot locations
Each memory cartridge contains 12 DIMM slots. Install DIMMs in pairs in alphabetical order.
For installation guidelines, see "Memory options (on page 48)."

Component identification 16
Processors and memory cartridges
The processor memory drawer contains 4 processor sockets and 8 memory cartridges.
For DIMM numbering, see "DIMM slot locations (on page 15)."
For installation guidelines, see "Memory options (on page 48)."

Component identification 17
DIMM fault LEDs
Item
Description
Status
1
Power fault LED (board
B)
•
Off = The DIMMs are operating
normally.
•
Solid amber = One or more DIMMs
in the cartridge is experiencing a
power fault condition.
2
General board fault LED
(board B)
•
Off = The DIMMs are operating
normally.
•
Solid amber = One or more DIMMs
in the cartridge is experiencing a
general fault condition.
3
General board fault LED
(board A)
•
Off = The DIMMs are operating
normally.
•
Solid amber = One or more DIMMs
in the cartridge is experiencing a
general fault condition.
4
Power fault LED (board
A)
•
Off = The DIMMs are operating
normally.
•
Solid amber = One or more DIMMs
in the cartridge is experiencing a
power fault condition.
To determine which DIMMs are experiencing a fault condition, see "DIMM fault identification button (on
page 18)."

Component identification 18
DIMM fault identification button
When the DIMM fault LEDs (on page 17) indicate that a DIMM is experiencing an error, press the DIMM
fault identification button to illuminate the LED below the affected DIMM ("Memory error LEDs" on page
19).
Item Description
1
Board B DIMM fault identification button
2
Board A DIMM fault identification button

Component identification 19
Memory error LEDs
When the DIMM fault LEDs (on page 17) indicate that a DIMM is experiencing an error, the memory error
LED below the affected DIMM illuminates red when the DIMM fault identification button (on page 18) is
pressed.
Drive bay numbering
Drives installed in bays 6 to 10 require the optional SAS backplane or Express Bay enablement option.

Component identification 20
Hot-plug drive LED definitions
Item LED Status Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or requires an
update.
2
Activity ring
Rotating green
Drive activity
Off
No drive activity
3
Do not remove
Solid white
Do not remove the drive. Removing the drive causes one or
more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive to fail.
4
Drive status
Solid green
The drive is a member of one or more logical drives.
Flashing green
The drive is rebuilding or performing a RAID migration, strip size
migration, capacity expansion, or logical drive extension, or is
erasing.
Flashing
amber/green
The drive is a member of one or more logical drives and predicts
the drive will fail.
Flashing amber
The drive is not configured and predicts the drive will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
NVMe SSD components
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without
allowing the device and bus to complete and cease the signal/traffic flow.
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do Not Remove
button LED is flashing. The Do Not Remove button LED flashes to indicate the device is still in
use. Removal of the NVMe SSD before the device has completed and ceased signal/traffic
flow can cause loss of data.