HPE ProLiant DL380 Gen10 Plus User manual

HPE ProLiant DL380 Gen10 Plus Server User GuideHPE ProLiant DL380 Gen10 Plus Server User Guide
Part Number: 30-13BA80FB-002
Published: November 2022
Edition: 3

HPE ProLiant DL380 Gen10 Plus Server User GuideHPE ProLiant DL380 Gen10 Plus Server User Guide
AbstractAbstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise
assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 30-13BA80FB-002
Published: November 2022
Edition: 3
© Copyright 2022 Hewlett Packard Enterprise Development LP
NoticesNotices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions
contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with
FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items
are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over
and is not responsible for information outside the Hewlett Packard Enterprise website.
AcknowledgmentsAcknowledgments
Intel®, Itanium®, Optane™, Pentium®, Xeon®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and
other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
VMware ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the United States and/or other
jurisdictions.
Red Hat® Enterprise Linux® are registered trademarks of Red Hat, Inc. in the United States and other countries.
microSD® is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
All third-party marks are property of their respective owners.
Revision historyRevision history
Part numberPart number Publication datePublication date EditionEdition Summary of changesSummary of changes
30-13BA80FB-001a April 2022 2 AHSV changes
30-13BA80FB-002 November 2022 3 Removed channel markers on DIMM slot location illustration

Table of contentsTable of contents
1 Component identification
1.1 Front panel components
1.2 Front panel LEDs and buttons
1.2.1 UID button functionality
1.2.2 Front panel LED power fault codes
1.2.3 Systems Insight Display LEDs
1.2.4 Systems Insight Display combined LED descriptions
1.3 Rear panel components
1.4 Rear panel LEDs
1.5 System board components
1.5.1 Heatsink and socket components
1.5.2 DIMM label identification
1.5.3 Intel Optane persistent memory 200 series for HPE label identification
1.5.4 DIMM slot locations
1.5.5 System maintenance switch descriptions
1.6 Drive box identification
1.7 Drive numbering
1.8 HPE Basic Drive LED definitions
1.9 Fan bay numbering
1.10 DSC-25 2-port SFP28 card ports and LEDs
1.11 HPE NS204i-p NVMe OS Boot Device components
1.12 HPE NS204i-p NVMe OS Boot Device LED definitions
2 Operations
2.1 Power up the server
2.2 Power down the server
2.3 Extending the server from the rack
2.4 Secure cables using the cable management arm
2.5 Removing the server from the rack
2.6 Remove the access panel
2.7 Install the access panel
2.8 Removing the fan cage
2.9 Installing the fan cage
2.10 Removing the air baffle or midplane drive cage
2.11 Installing the air baffle
2.12 Removing a riser cage
2.13 Removing a riser slot blank
2.14 Removing the hard drive blank
2.15 Releasing the cable management arm
2.16 Accessing the Systems Insight Display
3 Setup
3.1 Optional services
3.2 Set up the server
3.2.1 Operational requirements

3.2.1 Operational requirements
3.2.1.1 Space and airflow requirements
3.2.1.2 Temperature requirements
3.2.1.3 Power requirements
3.2.1.4 Electrical grounding requirements
3.2.1.5 Connecting a DC power cable to a DC power source
3.2.2 Server warnings and cautions
3.2.3 Rack warnings
3.2.4 Electrostatic discharge
3.2.5 Server box contents
3.2.6 Installing hardware options
3.2.7 POST screen options
3.2.8 Installing or deploying an operating system
4 Hardware options installation
4.1 Introduction
4.2 Hewlett Packard Enterprise product QuickSpecs
4.3 Installing a fan filter into the security bezel
4.4 Installing the bezel and bezel lock
4.5 Power supply options
4.5.1 Hot-plug power supply calculations
4.5.2 Installing a redundant hot-plug power supply
4.5.3 Installing the HPE 800 W Flex Slot -48 VDC hot-plug power supply
4.5.4 Installing the HPE 1600 W Flex Slot -48 VDC hot-plug power supply
4.5.5 Connecting a DC power cable to a DC power source
4.6 Energy pack options
4.6.1 HPE Smart Storage Battery
4.6.2 HPE Smart Storage Hybrid Capacitor
4.6.3 Minimum firmware versions
4.6.4 Installing an energy pack
4.7 Memory options
4.7.1 Memory population information
4.7.2 DIMM-processor compatibility
4.7.3 HPE SmartMemory speed information
4.7.4 Installing a DIMM blank
4.7.5 Installing a DIMM
4.7.6 Intel Optane persistent memory 200 series for HPE
4.7.6.1 Persistent memory module-processor compatibility
4.7.6.2 Persistent memory module population information
4.7.6.3 System requirements for persistent memory module support
4.7.6.4 Installing persistent memory modules
4.7.6.5 Configuring the server for Intel Optane persistent memory 200 series for HPE
4.8 Fan options
4.8.1 Installing high-performance fans
4.9 Drive options
4.9.1 Drive guidelines

4.9.1 Drive guidelines
4.9.2 Installing a hot-plug SAS, SATA or NVMe drive
4.9.3 Installing an M.2 drive
4.10 Installing a Universal Media Bay
4.11 Storage controller options
4.11.1 Installing a storage controller
4.12 Riser and riser cage options
4.12.1 Installing primary and secondary risers
4.12.2 Installing tertiary risers
4.12.3 Installing a secondary riser cage
4.12.4 Installing a tertiary riser cage
4.13 Expansion slots
4.13.1 Supported PCIe form factors
4.13.2 Installing expansion boards
4.13.3 Accelerator options
4.13.3.1 Installing an accelerator or GPU
4.14 Drive cage options
4.14.1 Installing a front 8NVMe drive cage
4.14.2 Installing a front 8 SFF SAS/SATA drive cage in box 1
4.14.3 Installing a front 8 SFF SAS/SATA drive cage in box 2
4.14.4 Installing a front/tertiary 2 SFF NVMe/SAS/SATA stackable drive cage
4.14.5 Installing a midplane drive cage
4.14.6 Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser
4.14.7 Installing a rear 2 SFF SAS/SATA drive cage over the power supplies
4.14.8 Installing a rear 2LFF SAS/SATA drive cage in the primary or secondary riser
4.15 Processor and heatsink options
4.15.1 Installing a processor heatsink assembly
4.15.2 Installing a high performance heatsink
4.16 Installing the chassis intrusion detection switch
4.17 Installing an OCP 3.0 adapter card
4.18 Installing the Pensando DSP DSC-25 2p SFP28 card
4.19 Installing the HPE NS204i-p NVMe OS Boot Device option
4.20 Installing a rear serial port interface
4.21 Installing the Systems Insight Display
4.22 HPE Trusted Platform Module 2.0 Gen10 Plus option
4.22.1 Overview
4.22.2 HPE Trusted Platform Module 2.0 guidelines
4.22.3 Installing and enabling the HPE TPM 2.0 Gen10 Plus option
4.22.3.1 Installing the Trusted Platform Module board
4.22.3.1.1 Preparing the server for installation
4.22.3.1.2 Installing the TPM board and cover
4.22.3.1.3 Preparing the server for operation
4.22.3.2 Enabling the Trusted Platform Module
4.22.3.2.1 Enabling the Trusted Platform Module as TPM 2.0

4.22.3.2.2 Enabling the Trusted Platform Module as TPM 1.2
4.22.3.3 Retaining the BitLocker recovery key/password
5 Cabling
5.1 Cabling guidelines
5.2 Power cabling
5.2.1 Cable routing: Front 8SFF power cabling
5.2.2 Cable routing: Front 12LFF power cabling
5.2.3 Cable routing: Midplane power cabling
5.2.4 Cable routing: Front 2SFF side-by-side power cabling
5.2.5 Cable routing: Rear 2SFF power cabling
5.3 Cabling diagrams
5.3.1 Cable routing: 2NVMe box 6 to AROC NVMe adpater
5.3.2 Cable routing: 6NVMe box 3 to 3-port primary riser
5.3.3 Cable routing: 6NVMe box 3 to 3-port primary riser
5.3.4 Cable routing: 8NVMe balanced box 2 to system board
5.3.5 Cable routing: 8NVMe P2 box 1 to system board/secondary riser
5.3.6 Cable routing: 8NVMe P1 box 3 to system board/primary riser
5.3.7 Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller
5.3.8 Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser
5.3.9 Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser
5.3.10 Cable routing: 12NVMe DIFF P1 box 1+2 to system board/4-port NVMe secondary riser
5.3.11 Cable routing: 24NVMe Balanced
5.3.12 Cable routing: 24NVMe Differential
5.3.13 Cable routing: 8NVMe box 3 to 4-port primary riser
5.3.14 Cable routing: 8NVMe box 1 to 4-port secondary riser
5.3.15 Cable routing: 8NVMe box 1+2 to type-a controller
5.3.16 Cable routing: 8SFF box 2 to type-a controller
5.3.17 Cable routing: 8SFF box 3 to 2-port primary type-p controller
5.3.18 Cable routing: 8SFF box 2 to 2-port primary type-p controller
5.3.19 Cable routing: 2SFF side-by-side to primary type-p controller
5.3.20 Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller
5.3.21 Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller
5.3.22 Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller
5.3.23 Cable routing: 8SFF box 1+2+3 to 4-port secondary type-p controller
5.3.24 Cable routing: 8SFF box 1+2+3 to 4-port primary type-p controller
5.3.25 Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller
5.4 Cable routing: Front I/O cabling
5.5 Cable routing: Serial port
5.6 Cable routing: OCP NVMe enablement
6 Software and configuration utilities
6.1 Server mode
6.2 Product QuickSpecs
6.3 Active Health System
6.3.1 Active Health System data collection

6.3.2 Active Health System Log
6.4 HPE iLO 5
6.4.1 iLO Federation
6.4.2 iLO RESTful API
6.4.3 RESTful Interface Tool
6.4.4 iLO Amplifier Pack
6.5 Integrated Management Log
6.6 Intelligent Provisioning
6.7 Management security
6.8 Scripting Toolkit for Windows and Linux
6.9 HPE Message Passing Interface
6.10 HPE Performance Cluster Manager
6.11 UEFI System Utilities
6.11.1 Selecting the boot mode
6.11.2 Secure Boot
6.11.3 Launching the Embedded UEFI Shell
6.12 HPE Smart Storage Administrator
6.12.1 Smart Storage Administrator
6.13 HPE InfoSight for servers
6.14 USB support
6.14.1 External USB functionality
6.15 Redundant ROM support
6.15.1 Safety and security benefits
6.16 Keeping the system current
6.16.1 Updating firmware or system ROM
6.16.1.1 Service Pack for ProLiant
6.16.1.1.1 Smart Update Manager
6.16.1.1.2 Integrated Smart Update Tools
6.16.1.2 Updating firmware from the System Utilities
6.16.1.3 Updating the firmware from the UEFI Embedded Shell
6.16.1.4 Online Flash components
6.16.2 Drivers
6.16.3 Software and firmware
6.16.4 Operating system version support
6.16.5 HPE Pointnext Portfolio
6.16.6 Proactive notifications
7 Troubleshooting
7.1 NMI functionality
7.2 Troubleshooting resources
8 Battery replacement
9 Specifications
9.1 Environmental specifications
9.2 Mechanical specifications
9.3 Power supply specifications

9.3.1 HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply
9.3.2 HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
9.3.3 HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
9.3.4 HPE 800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply
9.3.5 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
9.3.6 HPE 1600 W Flex Slot -48 VDC Hot-plug Power Supply
10 Support and other resources
10.1 Accessing Hewlett Packard Enterprise Support
10.2 Accessing updates
10.3 Remote support
10.4 Warranty information
10.5 Regulatory information
10.6 Documentation feedback

Component identificationComponent identification
SubtopicsSubtopics
Front panel componentsFront panel components
Front panel LEDs and buttonsFront panel LEDs and buttons
Rear panel componentsRear panel components
Rear panel LEDsRear panel LEDs
System board componentsSystem board components
Drive box identificationDrive box identification
Drive numberingDrive numbering
HPE Basic Drive LED definitionsHPE Basic Drive LED definitions
Fan bay numberingFan bay numbering
DSC-25 2-port SFP28 card ports and LEDsDSC-25 2-port SFP28 card ports and LEDs
HPE NS204i-p NVMe OS Boot Device componentsHPE NS204i-p NVMe OS Boot Device components
HPE NS204i-p NVMe OS Boot Device LED definitionsHPE NS204i-p NVMe OS Boot Device LED definitions
Component identification 9

Front panel componentsFront panel components
SFF front panel componentsSFF front panel components
ItemItem DescriptionDescription
1 Box 1 (optional drives or universal media bay)
2 Box 2 (optional drives)
3 Box 3 Drives 1-8
4 Serial number/iLO information pull tab or optional Systems Insight Display
5 iLO Service port
6 USB 3.0 port
Universal media bay componentsUniversal media bay components
ItemItem DescriptionDescription
1 USB 2.0 port
2 Video display port
3 Optical disc drive (optional)
4 Drives (optional)
12-drive LFF front panel components12-drive LFF front panel components
Front panel components 10

ItemItem DescriptionDescription
1 Drive bays or Optical/video/USB (optional)
2 Drive bays (optional)
3 Drive bays
8-drive LFF model front panel components8-drive LFF model front panel components
ItemItem DescriptionDescription
1 2 SFF module (optional)
2 LFF power switch
module
3 Drive bays
LFF power switch module componentsLFF power switch module components
ItemItem DescriptionDescription
1 Optical disk drive
2 Serial number/iLO information pull tab
Front panel components 11

3 USB 3.0 port
4 iLO Service port
5 Display port
ItemItem DescriptionDescription
Front panel components 12

Front panel LEDs and buttonsFront panel LEDs and buttons
SFF front panel LEDs and buttonsSFF front panel LEDs and buttons
ItemItem DescriptionDescription StatusStatus
1 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
3 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
1
1
1
2
Front panel LEDs and buttons 13

4 Power On/Standby button
and system power LED Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
ItemItem DescriptionDescription StatusStatus
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or
the power button cable is disconnected.
12 LFF front panel LEDs and buttons12 LFF front panel LEDs and buttons
ItemItem DescriptionDescription StatusStatus
1 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
1
3
1
2
3
1
1
Front panel LEDs and buttons 14

3 Power On/Standby button
and system power LED Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
4 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
ItemItem DescriptionDescription StatusStatus
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or
the power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
LFF power switch module LEDs and buttonsLFF power switch module LEDs and buttons
ItemItem DescriptionDescription StatusStatus
1
2
1
3
1
2
3
Front panel LEDs and buttons 15

1 UID button/LED Solid blue = Activated
Flashing blue:
1 Hz/cycle per sec = Remote management
or firmware upgrade in progress
4 Hz/cycle per sec = iLO manual reboot
sequence initiated
8 Hz/cycle per sec = iLO manual reboot
sequence in progress
Off = Deactivated
2 NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network
active
Off = No network activity
3 Health LED Solid green = Normal
Flashing green (1 Hz/cycle per sec) = iLO is
rebooting
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System
critical
4 Power On/Standby button
and system power LED Solid green = System on
Flashing green (1 Hz/cycle per sec) =
Performing power on sequence
Solid amber = System in standby
Off = No power present
ItemItem DescriptionDescription StatusStatus
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health status.
Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or
the power button cable is disconnected.
SubtopicsSubtopics
UID button functionalityUID button functionality
Front panel LED power fault codesFront panel LED power fault codes
Systems Insight Display LEDsSystems Insight Display LEDs
Systems Insight Display combined LED descriptionsSystems Insight Display combined LED descriptions
1
1
1
2
1
3
1
2
3
Front panel LEDs and buttons 16

UID button functionalityUID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the
latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise websiteHewlett Packard Enterprise website .
UID button functionality 17

Front panel LED power fault codesFront panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power faults are used by all
servers.
SubsystemSubsystem LED behaviorLED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Riser board PCIe slots 4 flashes
OCP adapter 5 flashes
Storage controller 6 flashes
System board PCIe slots 7 flashes
Power backplane 8 flashes
Storage backplane 9 flashes
Power supply 10 flashes
PCIe expansion cards installed in riser board 11 flashes
Chassis 12 flashes
GPU card 13 flashes
Front panel LED power fault codes 18

Systems Insight Display LEDsSystems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.
DescriptionDescription StatusStatus
Processor LEDs Off = Normal
Amber = Failed processor
DIMM LEDs Off = Normal
Amber = Failed DIMM or configuration issue
Fan LEDs Off = Normal
Amber = Failed fan or missing fan
NIC LEDs Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For status, see Rear panel LEDs.
Power supply LEDs Off = Normal
Solid amber = Power subsystem degraded, power supply failure, or input power lost.
PCI riser LED Off = Normal
Amber = Incorrectly installed PCI riser cage
Over temp LED Off = Normal
Amber = High system temperature detected
Power cap LED Off = System is in standby, or no cap is set.
Solid green = Power cap applied
1
Systems Insight Display LEDs 19

Amp Status LED Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
DescriptionDescription StatusStatus
Embedded NIC ports are not equipped on the server. NIC LEDs on the Systems Insight Display will flash based on the network
adapter port activity. In the case of a dual-port adapters, only NIC LED 1 and 2 will illuminate to correspond with the activity of the
respective network ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. For more information
on the combination of these LEDs, see Systems Insight Display combined LED descriptions).
1
Systems Insight Display LEDs 20