HPE ProLiant Thin Micro TM200 User manual

HPE ProLiant Thin Micro TM200 Server
User Guide
Part Number: 868923-002a
Published: October 2017
Edition: 3
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.

© 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Intel® and Xeon® are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Windows® is either a registered trademark or trademark of the Microsoft Corporation in the Unites States
and/or other countries.

Contents
Component identification........................................................................... 6
Front panel components......................................................................................................................6
Front panel LEDs and button...............................................................................................................6
Front panel LED power fault codes.......................................................................................... 7
Rear panel components...................................................................................................................... 7
Rear panel LEDs and button............................................................................................................... 8
Bottom components.............................................................................................................................9
System board components................................................................................................................10
System maintenance switch................................................................................................... 10
Storage expansion unit drive numbering........................................................................................... 11
Kensington security slot locations......................................................................................................11
Fan locations..................................................................................................................................... 12
Setup...........................................................................................................14
Optional service.................................................................................................................................14
Optimum environment....................................................................................................................... 14
Operating environmental requirements.................................................................................. 14
Power requirements................................................................................................................15
Electrical grounding requirements.......................................................................................... 15
Prerequisites for preparing the server for installation........................................................................ 15
Identifying the contents of the server shipping carton....................................................................... 16
Installing the server on the mounting/docking hardware................................................................... 16
Connecting the network and peripheral cabling................................................................................ 16
Connecting the power cord and powering on the server...................................................................17
Installing an operating system (OS).................................................................................................. 17
Registering for HPE remote support..................................................................................................18
Operations..................................................................................................19
Server warnings and cautions........................................................................................................... 19
Electrostatic discharge...................................................................................................................... 20
Preventing electrostatic discharge..........................................................................................20
Grounding methods to prevent electrostatic discharge.......................................................... 20
Power up the server.......................................................................................................................... 20
Power down the server .....................................................................................................................20
Prepare the server for hardware installation or removal....................................................................21
Prepare the server for operation........................................................................................................21
Remove the server from the mounting/docking hardware.................................................................21
Remove the server from the cradle........................................................................................ 21
Remove the server from the wall mount................................................................................. 22
Remove the server from the storage expansion unit.............................................................. 22
Remove the access panel................................................................................................................. 23
Remove the thermal sheet................................................................................................................ 24
Remove the communication board....................................................................................................25
Remove the middle frame................................................................................................................. 27
Install the middle frame..................................................................................................................... 28
Install the communication board........................................................................................................30
Install the thermal sheet.................................................................................................................... 32
Install the access panel..................................................................................................................... 33
Contents 3

Hardware options installation.................................................................. 35
Introduction........................................................................................................................................35
Installing the server in the cradle.......................................................................................................35
Install the server in the cradle.................................................................................................35
Installing the server in the wall mount............................................................................................... 36
Determine the location for the wall mount.............................................................................. 37
Wall mount installation............................................................................................................37
Install the wall mount on a hollow wall......................................................................... 37
Install the wall mount on a brick/concrete wall.............................................................40
Install the server in the wall mount...............................................................................44
Installing the server on the storage expansion unit........................................................................... 46
Install the server on the storage expansion unit..................................................................... 46
Prepare the server for operation after storage expansion unit installation............................. 48
HP Trusted Platform Module information...........................................................................................48
Trusted Platform Module (TPM) — China Import Restrictions................................................49
HP Trusted Platform Module installation guidelines............................................................... 49
Installing the Trusted Platform Module................................................................................... 49
Installing the Trusted Platform board........................................................................... 50
Retaining the recovery key/password.......................................................................... 51
Enabling the Trusted Platform Module.........................................................................51
Cabling........................................................................................................53
Cabling overview .............................................................................................................................. 53
Server fan cabling..............................................................................................................................53
Ambient temperature sensor cabling.................................................................................................53
Software and configuration utilities.........................................................54
Server mode......................................................................................................................................54
HPE iLO.............................................................................................................................................54
Integrated Management Log...................................................................................................54
Insight Diagnostics............................................................................................................................ 54
Insight Diagnostics survey functionality.................................................................................. 55
Scripting Toolkit for Windows and Linux............................................................................................55
Service Pack for ProLiant..................................................................................................................55
Smart Update Manager.......................................................................................................... 56
UEFI System Utilities.........................................................................................................................56
Using UEFI System Utilities....................................................................................................56
Flexible boot control................................................................................................................57
Restoring and customizing configuration settings.................................................................. 57
Secure Boot configuration...................................................................................................... 57
Embedded UEFI shell.............................................................................................................58
Embedded Diagnostics option................................................................................................58
Re-entering the server serial number and product ID.............................................................58
Utilities and features..........................................................................................................................59
Automatic Server Recovery.................................................................................................... 59
USB support........................................................................................................................... 59
External USB functionality........................................................................................... 59
Redundant ROM support........................................................................................................59
Safety and security benefits.........................................................................................60
Keeping the system current...............................................................................................................60
Updating firmware or System ROM........................................................................................ 60
FWUPDATE utility........................................................................................................60
4Contents

FWUpdate command from within the Embedded UEFI Shell...................................... 60
Firmware Update application in the UEFI System Utilities...........................................61
Online Flash components............................................................................................ 61
Drivers.................................................................................................................................... 61
Software and firmware............................................................................................................62
Version control........................................................................................................................ 62
HPE Technology Service Portfolio.......................................................................................... 62
Change control and proactive notification...............................................................................62
Troubleshooting.........................................................................................64
Troubleshooting resources................................................................................................................ 64
Specifications............................................................................................ 65
Environmental specifications ............................................................................................................65
Mechanical specifications..................................................................................................................65
Warranty and regulatory information.......................................................66
Warranty information......................................................................................................................... 66
Regulatory information...................................................................................................................... 66
Belarus Kazakhstan Russia marking...................................................................................... 66
Turkey RoHS material content declaration............................................................................. 67
Ukraine RoHS material content declaration............................................................................67
Support and other resources................................................................... 68
Accessing Hewlett Packard Enterprise Support................................................................................ 68
Accessing updates............................................................................................................................ 68
Customer self repair.......................................................................................................................... 68
Remote support.................................................................................................................................69
Documentation feedback...................................................................................................................69
Acronyms and abbreviations................................................................... 70
Contents 5

Component identification
Front panel components
1 2
Item Description
1 USB 3.0 port
2 USB 2.0 port
Front panel LEDs and button
1 2 3 4
Item Description Status
1 UID LED Solid blue = Activated
Flashing blue = Remote management or firmware upgrade in progress
Off = Deactivated
2 Drive LED Flashing white = Ongoing drive activity
Off = No drive activity
This LED reflects the status of the drives installed in the server and in the
storage expansion unit.
Table Continued
6 Component identification

Item Description Status
3 Health LED Solid white = Normal
Flashing amber = System degraded
Flashing red (1 flash per second) = System critical
4 Power On/Standby
button/LED Solid white = System on
Flashing white = Performing power on sequence
Solid red = System in standby
Flashing red = Unsuccessful power on sequence.
When the 120 W power adapter is connected to a server that is attached to
a storage expansion unit, the system power LED flashes red. Replace the
120 W power adapter with the 180 W power adapter that shipped with the
storage expansion unit option kit.
Off = No power present
If the system power LED is off, verify the following conditions:
• Facility power is present.
• The power adapter is connected to the server.
• The power cord is attached to the adapter and is plugged into a power
source.
When all LEDs described in this table flash simultaneously, a power fault has occurred. For more information,
see Front panel LED power fault codes.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected.
Subsystem Front panel LED behavior
System board 1 flash
Processor 2 flashes
Memory 3 flashes
Rear panel components
1 2 3 4
5678910
Front panel LED power fault codes 7

Item Description
1 LAN port 11
2 LAN port 21
3 LAN port 31
4 LAN port 41
5 VGA port
6 iLO Management Port2
7 WAN/LAN port 22
8 WAN/LAN port 12
9 USB 3.0 ports (2)
10 Power adapter jack
1This connector is on the communication board.
2This connector is on the system board.
Rear panel LEDs and button
1
2
3
4
Item Description Status
1 NIC link LED Solid green = Link exists
Off = No link exists
2 NIC status LED Solid green = Linked to network
Flashing green = Network active
Off = No network activity
Table Continued
8 Rear panel LEDs and button

Item Description Status
3 iLO status LED Solid green = Linked to network
Flashing green = Network active
Off = No network activity
4 iLO link LED Green = Network link
Off = No network link
Bottom components
1
2
Item Description
1 Dock connector (for storage expansion unit installation)
2 M.2 SSD compartment
Bottom components 9

System board components
1
7
6
2
3
5
4
Item Description
1 System battery
2 Fan connector
3 TPM connector
4 DIMM slots
5 Communication board connector
6 Ambient temperature sensor connector
7 System maintenance switch
System maintenance switch
Position Default Function
S1 Off Off = iLO 4 security is enabled.
On = iLO 4 security is disabled.
S2 Off Off = System configuration can be changed.
On = System configuration is locked.
S5 Off Off = Power-on password is enabled.
On = Power-on password is disabled.
S6 Off Off = No function
On = ROM reads system configuration as invalid.
S3, S4, S7, S8, S9, S10, S11, and S12 — Reserved
You can access the redundant ROM by setting S1, S5, and S6 to On.
10 System board components

When the system maintenance S6 switch is set to the On position, the system will erase all system
configuration settings from both CMOS and NVRAM on the next reboot. Clearing CMOS, NVRAM, or both
delete configuration information. Be sure to configure the server properly to prevent data loss.
Storage expansion unit drive numbering
Kensington security slot locations
• Kensington security slot in a server in the desktop position – Use a Kensington cable lock.
• Kensington security slot in a server installed in the cradle – Use a Kensington cable lock.
• Kensington security slot in the wall mount – Use a Kensington noncable lock or a cable lock that includes
a wall mount anchor.
Storage expansion unit drive numbering 11

• Kensington security slot in the storage expansion unit – Use a Kensington cable lock.
Fan locations
• Fan location in the server
• Fan location in the storage expansion unit
12 Fan locations

Component identification 13

Setup
Optional service
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy-to-
buy, easy-to-use support packages that will help you make the most of your server investments. Some of the
HPE support services for hardware, software or both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair1
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair1
◦ 4-Hour 24x7
◦ Next Business Day
• Deployment service for both hardware and software
• HPE Education Services – Help train your IT staff.
1The time commitment for this repair service might vary depending on the site's geographical region. For
more service information available in your site, contact your local HPE support center.
For more information on HPE support services, see the Hewlett Packard Enterprise website.
Optimum environment
When installing theserver, select a location that meets the environmental requirements described in this
section.
Operating environmental requirements
The server may be located in an office space or a purpose-made equipment room. The location must:
• Comply with local health and safety regulations.
• Be clean, tidy, and free of excessive dust and vibration and have an ambient temperature of between 10°C to
35°C (50°F to 95°F).
• Make sure that there is a minimum clearance of 30 cm (11.81 in) around the ventilation openings.
The server draws in cool air through the ventilation openings on the left side, and expels warm air through
the ventilation openings on right side. Do not block these openings. Failure to observe this caution will result
in improper airflow and insufficient cooling that can lead to thermal damage.
• Offer space, ideally 1.00 m (3.28 ft) at the front and rear, for an authorized technician to access the server
and cable it.
• Possess a reliable power source no more than 1.50 m (4.92 ft) from the server location or, ideally be
protected by a UPS.
• Be in an area in which the server cannot easily be disconnected from their power source or by staff such as
housekeeping.
• Not be adjacent to or underneath any area or piece of equipment where liquid is stored.
• Not be in a place where the server might be bumped, scratched, or disturbed.
14 Setup

• Be within an area that is ideally locked or at minimum not accessible by unauthorized personnel.
• Be within patching distance, directly or through cable management cross-patches, of the location of the
WAN connection and the switch that supplies the office/room floor ports.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING:
To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply
branch circuit that provides power to the server. Consult the electrical authority having jurisdiction over
wiring and installation requirements of your facility.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
When installing more than one server, you might need to use additional power distribution devices to provide
power to all devices safely. Observe the following guidelines:
• Balance the server power load between available AC supply branch circuits.
• Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
• Do not use common power outlet strips for this equipment.
• Provide a separate electrical circuit for the server.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any
local and regional building codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the
equipment in accordance with any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all
power distribution devices used in the installation, such as branch wiring and receptacles, are listed or
certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the
building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using
common power outlet strips for the server is not recommended.
Prerequisites for preparing the server for installation
About this task
Before installation, the user must:
•Verify that the optimum environmental requirements are satisfied.
• Confirm that the installation engineer understands how to integrate the server into the user network, in
particular from an IP addressing perspective and from a domain perspective.
Power requirements 15

• Prepare Ethernet cables of an appropriate length for each of the LAN, WAN, and remote management
(iLO) connections.
• Verify that there are sufficient ports available on the devices to which the server will be connected (for
example, router, LAN switch).
Identifying the contents of the server shipping carton
About this task
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server.
The contents of the server shipping carton include:
• Server
• Power adapter (120 W)
• Power cord
• Printed setup documentation
Installing the server on the mounting/docking hardware
About this task
If you intend to set up the server in a cradle, wall mount, or storage expansion unit:
•Install the server in the cradle.
•Install the server in the wall mount.
•Install the server on the storage expansion unit.
Do not connect the power cord to the power source yet.
Connecting the network and peripheral cabling
Procedure
1. Connect the iLO cabling.
2. Connect the network cabling.
16 Identifying the contents of the server shipping carton

3. Connect all peripheral cabling to the server.
Connecting the power cord and powering on the server
Procedure
1. Connect the power cord:
a. Connect the power adapter to the server.
b. Connect the power cord to the adapter.
c. Connect the power cord to the power source.
1
2
3
2. Secure the power cord and rear panel cables based on the standard cable management practices.
3. Power up the server.
Installing an operating system (OS)
About this task
To operate properly, the server must have a supported operating system. For information on supported
operating systems, contact your authorized HPE representative.
This server supports Class 3 UEFI implementation. UEFI Class 3 implementation only supports UEFI Boot
Mode; there is no support for Legacy BIOS Boot Mode. To prevent errors in installing the operating system,
recognizing boot media, and other boot-related errors, observe the relevant UEFI requirements. For more
information on these requirements, see Important UEFI Requirements (for HPE ProLiant Thin Micro Servers)
on the Hewlett Packard Enterprise website.
To install an operating system on the server, use one of the following methods.
Connecting the power cord and powering on the server 17

Procedure
• Manual installation – Insert the operating system disc into a USB-attached DVD-ROM drive (user
provided) and reboot the server.
• Remote deployment installation – Use Insight Control server provisioning for an automated solution to
remotely deploy an operating system.
For additional system drivers, firmware, and software updates, download the Service Pack for ProLiant from
the Hewlett Packard Enterprise website. Update the software and firmware before using the server for the
first time, unless any installed software or components require an older version.
For more information on using these installation methods, see the Hewlett Packard Enterprise website.
Registering for HPE remote support
About this task
HPE remote support provides automatic submission of hardware events to Hewlett Packard Enterprise to
prevent downtime and enable faster issue resolution. You can register directly to Hewlett Packard Enterprise
or through an Insight RS Hosting Device. For more information, see the Insight Control documentation on the
Hewlett Packard Enterprise website.
18 Registering for HPE remote support

Operations
Server warnings and cautions
WARNING:
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from
the server by removing the power cord. The front panel Power On/Standby button does not shut off
system power. Portions of the power supply and some internal circuitry remain active until AC power is
removed.
WARNING:
To reduce the risk of electric, shock, fire, or damage to the equipment, only display devices that are
qualified to be made of fire-retardant material must be connected to the VGA port on the rear panel.
WARNING:
To reduce the risk of any serious safety issues, do not install or remove the equipment. The installation
and maintenance of this equipment must be carried out by qualified or approved personnel. Refer all
maintenance, upgrades, and servicing to an authorized reseller or an authorized service provider.
WARNING:
請勿任意拆裝設備。任何未經授權或認證人員之設備拆裝可能造成嚴重的安全問題。任何問題，請洽您的
銷售人員或經銷商尋求協助。
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any
installation procedure. Improper grounding can cause ESD.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server with the access panel and
the M.2 SSD compartment cover open or removed.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server or the storage expansion
unit unless all device bays are populated with either a component or a blank.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal, or replacement procedure. Improper grounding can cause
electrostatic discharge.
Operations 19

Electrostatic discharge
Preventing electrostatic discharge
About this task
To prevent damaging the system, be aware of the precautions you must follow when setting up the system or
handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Procedure
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps
are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide
proper ground, wear the strap snug against the skin.
• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
• Use conductive field service tools.
• Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install
the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
Power up the server
About this task
To power up the server, press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from
red to white.
Power down the server
Prerequisites
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
Procedure
• Press and release the Power On/Standby button.
20 Electrostatic discharge