HTC Herald User manual

HTC confidential
© 2006, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 58 CONT.ON. 2 PAGE NO. 1
Herald
Service Manual
HTC Proprietary
Confidential Treatment Requested
Rev. A01
Nov 24, 2006
HTC Corp.
Engineering Mobility

HTC confidential
© 2006, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 58 CONT.ON. 3 PAGE NO. 2
Revision Control Table
Rev Date Contents Dept. Revised App Dept Stage/Per
AX01 2006/10/16 First Draft PSE Jerry W. Lin GSD DVT
AX02 2006/11/16 Add Procedure PSE Jerry W. Lin GSD PVT
AX03 2006/11/17 Add description PSE Jerry W. Lin GSD PVT
A01 2006/11/24
Add L2.5, update keyboard upper
cover combine description PSE Jerry W. Lin GSD MV

HTC confidential
© 2006, HTC CORPORATION. ALL RIGHTS RESERVED. TOTAL 58 CONT.ON. 4 PAGE NO. 3
TABLE OF CONTENTS
CHAPTER 1 – INTRODUCTION....................................................................................................................................................4
1.1 PRODUCT SPECIFICATION .........................................................................................................................................................4
CHAPTER 2 – TOOLS......................................................................................................................................................................8
2.1 REPAIR LEVEL DEFINITION......................................................................................................................................................8
2.2 LIST OF SERVICING TOOLS........................................................................................................................................................8
CHAPTER 3 –DISASSEMBLINGAND ASSEMBLING...............................................................................................................9
3.1 DISASSEMBLING ........................................................................................................................................................................9
3.2 ASSEMBLING............................................................................................................................................................................18
CHAPTER 4 – DIAGNOSTIC PROGRAM ..................................................................................................................................27
4.1 LIST OF DIAGNOSTIC /WINCETEST ITEMS...........................................................................................................................27
4.2TEST PROCEDURE....................................................................................................................................................................28
CHAPTER 5 –SOFTWARE UPGRADE PRCEDURE.................................................................................................................31
5.1 RUU (RE-FLASH UPGRADE UTILITY).....................................................................................................................................31
5.2 SD CARD UPGRADE..................................................................................................................................................................34
CHAPTER 6 –LEAKAGE CURRENT MEASUREMENT..........................................................................................................36
CHAPTER 7 – COSMETIC INSPECTION CRITERIA..............................................................................................................41
7.1 CLASSES DEFINITION OF INSPECTIVE AREA............................................................................................................................41
7.2 MAIN UNIT INSPECTION...........................................................................................................................................................42
7.3 COSMETIC OF CAMERA...........................................................................................................................................................45
CHAPTER 8 –TROUBLESHOOTINGAND REPAIR.................................................................................................................46
CHAPTER 9 –GENERIC SPARE PART LIST.............................................................................................................................51
9.1 SPLFOR REPAIR......................................................................................................................................................................51
9.2 BOARD LEVEL .........................................................................................................................................................................52
APPENDIX........................................................................................................................................................................................53
A. GENERIC LABELING PLAN .......................................................................................................................................................53
B. RFANTENNATEST SPECIFICATION .........................................................................................................................................55

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CHAPTER 1 – INTRODUCTION
1.1 Product Specification
Item Specification
Soldering status zMeet Lead-free requirement
Platform zMicrosoft Windows Pocket PC phone edition
zThin and Elegant PPC phone with integrated
quad-band GSM/EDGE, Bluetooth, WiFi, 2.0
mega-pixel camera, sliding QWERTY keyboard
Dimensions z59mm(W) x 109mm(H) x 17mm (T)
Weight zLess than 168 g (Main unit with battery pack)
Processor/Chipset zTI OMAP 850 + TI E-Syren
Memory
zROM: 128/256MB (for programs and users’ storage)
zRAM: 64 MB DDR SDRAM
LCD Module z65K-color TFT LCD with white LED back light
z2.8” 240 x 320 dots resolution
zSensitive Touch Screen
GPRS/GSM (Tri-band)
module
zInternal Antenna
zQuad-Band ( 850/900/1800/1900)MHz
zAudio codec: AMR, EFR, FR, HR
zSupplement services
* Call holding/waiting/forwarding
* Call barring
* CLI (Call line Identity)
* SMS (Short Message Service)
* Display own number
* Network selection(3GPP T2 23.122 V3.6.0)
* Cell broadcast
* Multi-party conference call
* Spool Icon
* Network lock

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EDGE functionality zEGPRS Class B,
zMulti-slot Class 10
zPBCCH
zPPP over GPRS
SIM z1.8V/3 V SIM Operation
zSIM Application Tool Kit release 98 class 3
zOver the Air (OTA) provisioning
zFDN/AND/SDN
zSupport SIM+
Stylus zLock type mechanism
Keyboard/Button/Switch zPower button (on top)
zComm. Manager (right side button)
zVoice dial/Voice recorder button (right side button)
zCamera capture (left side button)
zSliding Volume Up/Down(left side switch)
z2 soft keys (left and right)
zFive way navigation pad
z2 phone button, Send & End
z2 AP buttons, Start & OK
zReset Switch
zSliding QWERTY keyboard + 2 soft keys
Interface
z1.8V/3V SIM card
zMicro-SD card slot
zExternal RF connector with cover
z11 pins HTC specific mini-USB (Slave USB, Power IN,
Audio)
Notification zOne Bi-color LED for GSM standby, GSM message,
GSM network status, notification, and charging status.
zTwo respective (blue and green) LEDs for for
Bluetooth/ WiFi notification.
zVibration for notificaiton
zNotification by sound, message on the display.

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CMOS Camera zCMOS 2.0 mega Pixel
zPreview Mirror effect
Audio zBuild-in Microphone
zReceiver
zLoud speaker for Hands-free supported
zWAV/WMA/AMR/AAC/MP3 codec.
z16 bits with 8KHz,11 KHz, 22KHz,44.1 KHz,
sampling rate
zAudio Path Routing for VoIP over WLAN
zAudio Echo Cancellation for VoIP over WLAN
Bluetooth zCompliant with V2.0 without EDR
zClass 2 transmit power
zSupported profiles:
¾Serial Port profile
¾Object Push profile
¾DUN profile
¾Generic Object Exchange profile
¾Headset profile
¾Heads-free profile
¾A2DP
¾Audio/Video Remote Control profile
¾Human Interface Device profile
¾Service Discovery Application profile
¾SIM Access profile
¾File Transfer profile
zCo-exist with WiFi
WiFi zIEEE 802.11b/g compliant
zInternal WLAN Antenna
zData rate auto fallback for extended range
zELP mode
zSecurity
* WPA authentication
zQoS
*Fast AP to AP handover (currently support CiscoAP)

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Battery zRemovable rechargeable Lithium Polymer battery
z1130 mAH
zBattery Life:
* WMA: 12 hours
* WMV: 8 hours
zTalk time: 3.5 ~ 5 hrs
zStandby Time: 150 ~ 200 hrs
AC Adapter zAC input 100 ~ 240 V AC, 50/60 HZ
zDC output : 5V / 1A
Regulatory zGCF certification
zR&TTE: EMC/EMI, CEM, Safety SAR
zWiFi Certification
zFCC
zPTCRB
zBluetooth Qualification Body Certification
zMicrosoft Windows Mobile logo (NTSL)
zUSB Certification
Accessories zCarrying Case
zAC adapter with mini-USB plug
zSync. Cable (mini-USB)
zBattery (rechargeable and replaceable)
zStereo wired headset with microphone
zUser Manual, quick start guide, sync. Software CD
zCar adapter
zCar holder
zWrist Strap
zCradle (optional)
zCar Kit (optional)
zWater resistant cover (optional)

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CHAPTER 2 – TOOLS
2.1 Repair Level Definition
Unit
L0 Accessory test and unit swap
L1 Unit Test and ROM Re-flash
L2 Refurbishment and Module Swap +L1
L2.5 M/B Repair(connecter, button, MIC…) +L2
Note : These level is for reference only depends on service model
2.2 List of Servicing Tools
level No. Item Use for Remark
1 Mini USB DATA interface
Cable Check for mini USB
communication; RUU re-flash
2 Earphone Headset For Audio test.
3 AC Adapter Transfer AC to DC for Unit
4 WLAN AP For WiFi test
5 Micro SD Card with
Diagnostic test program (must
be encoded by HTC)
For unit diagnostic test HTC design
6 128MB micro SD memory
card ( must be encoded by
HTC)
For unit ROM code transfer to
SD card for re-flash HTC design
7 Unit current consumption test
fixture HTC design
8 Power supply Local purchase
9 Current Meter
Measure Unit current
consumption
Local purchase
L 1
10 Mobile tester For RF test Local purchase
11 Special Made Plastic Stick Assembly & Disassembly
HTC special
tools
12 Hand tools Assembly & Disassembly Local purchase
L 2 13 Label printer Print agency label if replacing
M/B Local purchase
14 Lead-free Soldering station Board level repair Local purchase
L 2.5 15 Air heater Board level repair Local purchase

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CHAPTER 3 –DISASSEMBLING AND ASSEMBLING
3.1 Disassembling
Tools needed for Assembling and Disassembling
1. Glove & Lens Cleaning Tissue.
2. Plastic type tweezers.
3. Philip Screw Driver 000X40.
4. Philip Screw Driver T6X40
5. Flat Plastic Stick
Main Unit
1. Eject the Stylus.
2. Eject the micro SD card if available.

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Release rear cover lock by pressing to right
Release battery
Unfasten 4 screws located on rear of unit

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Release the antenna & speaker module
Disassembly C & D parts.
Carefully insert flat plastic stick into the gap
between C & D part. Be noticed this action
should be performed very carefully.
Using the flat stick and move along the gap of the
unit.

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Release the housing
Unfasten one screw which fix the MB
Disassemble vibrator, and release keyboard FPC

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Release board from its hook
Lift up the main board, release the LCM FPC and
take out the MB
Release Camera from its connector

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Unfasten 6 screws located on C & D part (rear
housing)
Release keyboard
Unfasten 4 screws as shown on picture

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Upper part dis-assembly
Release receiver
Unfasten two screws of RF board and two located on
metal dome

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Release LCM FPC, separate RF board from
LCM
Release keypad from Bezel
Disassemble display bottom COVER

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Unfasten the screws
Remove slider from bottom cover
Remove slider from its hinge
------ Disassembly process is done--------

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3.2 Assembling
Assemble slider hinge
Align to its position
Put Slider into bottom cover

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Assemble slider and fasten 6 screws
72H01701-00M
Torque: 1.1 +0.1 kg-cm
A
ssemble LCM and connect its FPC into RF
board
Put the RF board FPC to pass through slider hole

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Maker sure FPC through the Slider
Fasten 4 screws of RF board to display bottom
cover
72H1715-00M
Torque: 0.8 +- 0.1kg-cm
Assemble receiver, put one tape to fix its wire
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