HTC U19e User manual

User guide
HTC U19e

Contents
Features you'll enjoy
AI cameras 9
Game assistant 10
Biometrics for convenience 11
Android 9.0 in HTC U19e 11
Unboxing and setup
HTC U19e overview 13
Inserting the nano SIM and microSD cards 14
Charging the battery 16
Switching the power on or off 17
Setting up your phone for the first time 17
Adding your social networks, email accounts, and more 18
Ways to lock and unlock HTC U19e 19
Choosing which nano SIM card to use for your data connection 19
Managing your nano SIM cards with Dual network manager 20
Your first week with your new phone
Capturing your phone's screen 21
HTC Sense Home 21
Turning Sleep mode on or off 22
Lock screen 22
Touch gestures 23
Getting to know your settings 26
Using Quick Settings 26
Travel mode 27
Restarting HTC U19e (Soft reset) 28
Notifications 28
Selecting, copying, and pasting text 30
Entering text 31
Security
Setting a screen lock 32
Setting up Smart Lock 32
Turning the lock screen off 33
About Iris Unlock 33
About Face Unlock 35
Fingerprint scanner 36
Assigning a PIN to a nano SIM card 37
Updates
Software and app updates 39
Installing a software update 39
2 Contents

Installing an application update 40
Installing app updates from Google Play Store 40
Home screen layout and fonts
Adding or removing a widget panel 41
Changing your main Home screen 41
Setting your Home screen wallpaper 42
Changing the default font size 42
Widgets and shortcuts
Launch bar 43
Adding Home screen widgets 43
Adding Home screen shortcuts 44
Grouping apps on the widget panel and launch bar 44
Moving a Home screen item 45
Removing a Home screen item 45
Entertainment
Setting up Game assistant 46
Using Game assistant 46
Locking or unlocking the Navigation Bar 47
Managing notifications when you're in a game or app 47
Recording your screen actions 48
HTC BoomSound for speakers 48
Taking photos and videos
HTC Camera 49
Choosing a capture mode 50
Zooming 52
Quickly adjusting the exposure of your photos 53
Taking a photo 53
Scene detection 54
Taking continuous camera shots 55
Taking photos with the self-timer 55
Tips for capturing better photos 55
Selfies 56
Recording video 57
Using HDR Boost 58
Taking photos in Bokeh mode 58
Adding stickers to your shots 59
Advanced camera features
Choosing a scene 60
Manually adjusting camera settings 60
Taking a RAW photo 61
How does the Camera app capture RAW photos? 61
Taking a panoramic photo 62
Recording videos in slow motion 62
3 Contents

Google Photos
What you can do on Google Photos 63
Viewing photos and videos 63
Editing your photos 64
Enhancing RAW photos 64
Trimming a video 64
Changing the playback speed of a slow motion video 65
Phone calls
Making a call with Smart dial 66
Dialing an extension number 67
Keeping your phone number private 67
Speed dial 67
Calling a number in a message, email, or calendar event 67
Receiving calls 68
Emergency call 69
What can I do during a call? 69
Setting up a conference call 70
Call History 70
Switching between silent, vibrate, and normal modes 71
Home dialing 71
SMS and MMS
About the Messages app 73
Sending a text message (SMS) 73
Sending a multimedia message (MMS) 74
Sending a group message (SMS) 74
Replying to a message 75
Forwarding a message 75
Blocking messages from unwanted contacts 75
Deleting messages and conversations 75
Changing the settings and getting help 76
Contacts
Your contacts list 77
Adding a new contact 78
Editing a contact’s information 79
Getting in touch with a contact 80
Importing or copying contacts 80
Merging contact information 81
Sending contact information 82
Contact groups 82
Private contacts 83
Battery
Tips for extending battery life 85
Using Battery saver mode 87
Displaying the battery percentage 87
Checking battery usage 87
Battery optimization for apps 87
4 Contents

Enabling background restriction in apps 88
Storage
Freeing up storage space 89
Types of storage 90
Should I use the storage card as removable or internal storage? 90
Setting up your storage card as internal storage 91
Moving apps and data between the built-in storage and storage card 91
Moving an app to or from the storage card 92
Copying or moving files between the built-in storage and storage card 92
Copying files between HTC U19e and your computer 93
Unmounting the storage card 93
Transfer
Ways of getting content from your previous phone 94
Transferring content from an Android phone 94
Other ways of getting contacts and other content 95
Transferring photos, videos, and music between your phone and computer 95
Backup and reset
Backing up HTC U19e 96
Resetting network settings 96
Resetting HTC U19e (Hard reset) 97
Installing and removing apps
Getting apps from Google Play Store 98
Downloading apps from the web 99
Uninstalling an app 99
Working with apps
Accessing your apps 100
Arranging apps 100
App shortcuts 101
Switching between recently opened apps 102
Working with two apps at the same time 102
Using picture-in-picture 103
Controlling app permissions 104
Setting default apps 104
Setting up app links 104
Disabling an app 105
HTC and other apps
Boost+ 106
HTC BlinkFeed 106
HTC Themes 106
Mail 107
Clock 107
Weather 107
Sound Recorder 107
5 Contents

Internet connections
Turning the data connection on or off 109
Managing your data usage 109
Wi-Fi connection 111
Connecting to VPN 112
Installing a digital certificate 113
Using HTC U19e as a Wi-Fi hotspot 114
Sharing your Internet connection over USB 114
Wireless sharing
Turning Bluetooth on or off 115
Connecting a Bluetooth headset 115
Unpairing from a Bluetooth device 116
Receiving files using Bluetooth 116
Using NFC 117
Common settings
Adjusting the volume and sound settings 119
Changing your ringtone 119
Changing your notification sound 120
Do not disturb mode 120
Turning the location setting on or off 121
Turning Airplane mode on or off 122
Setting when to turn off the screen 122
Screen brightness 122
Night mode 122
Adjusting the display size 123
Touch sounds and vibration 123
Changing the display language 124
Travel mode 124
Trademarks and copyrights
Index
6 Contents

About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
7 About this guide

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
8 Important note on recoverable data

Features you'll enjoy
AI cameras
HTC U19e gives you imaging at its finest. It has AI-powered main cameras that can automatically
set the scene mode. 2x optical zoom gives you brilliant sharpness even from afar. There's also the
Bokeh mode that brings you dazzling studio-like portraits.
Automatic scene detection
The AI-powered main cameras on HTC U19e can detect what you're photographing and
automatically set the scene mode for you.
For more details, see Scene detection on page 54.
Zoom
HTC U19e features 2x optical zoom in Photo mode. Use up to 10x digital zoom when taking photos
and 4x digital zoom when recording videos.
For more details, see Zooming on page 52.
9 Features you'll enjoy

Portraits
Capture awesome portraits with HTC U19e.
§Bokeh mode – Adjust the depth-of-field in your photographs just like a professional. Blur the
background in real time before you take the shot.
§Stickers – Spice up your photos and videos by adding funny effects and playful AR stickers in
real time. See Adding stickers to your shots on page 59.
§Beauty Mode – Before taking a photo selfie, use Beauty Mode to apply real-time touch-ups
such as skin smoothening, facial slimming, and more. See Using Beauty Mode when taking
photo selfies on page 56.
Game assistant
Focus on your game and lose the distractions. With Game assistant, set notifications to appear un-
intrusively, lock the navigation bar so you won't accidentally press its buttons while in a game, and
more.
See Setting up Game assistant on page 46.
10 Features you'll enjoy