HTC HTC One User manual

User Guide

Table of Contents i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance...................................................................................................... 1
Charge Your Phone............................................................................................................ 1
Activate Your Phone........................................................................................................... 2
Complete the Setup Application.......................................................................................... 3
Set Up Voicemail................................................................................................................ 4
Transfer Content to Your New Phone ................................................................................. 4
Transfer Content from an Android Phone with Data Connection.................................. 4
Transfer Content from an Android Phone without Data Connection............................. 6
Transfer Content from an iPhone................................................................................. 6
Transfer Content From Your Old Phone Using Bluetooth............................................. 6
Transfer Content Between Your Phone and Computer................................................ 7
Ways of Transferring Contacts and Other Content into Your Phone............................ 7
Phone Basics............................................................................................................................. 9
Your Phone’s Layout........................................................................................................... 9
Turn Your Phone On and Off.............................................................................................10
Turn Your Screen On and Off............................................................................................11
Your Phone’s Lock Screen.................................................................................................12
Unlock the Screen ......................................................................................................12
Customize the Lock Screen........................................................................................12
Touchscreen Navigation....................................................................................................13
Motion Gestures ................................................................................................................17
Working with Phone Apps and Settings .............................................................................19
Open an App ..............................................................................................................19
Capture the Phone Screen .........................................................................................21
Get to Know Your Settings..........................................................................................21
Your Home Screen............................................................................................................21
Home Screen Feeds...................................................................................................21
Customize the Home Screen......................................................................................23
Work with Widgets, Folders, and App Shortcuts.........................................................25

Table of Contents ii
Status and Notifications.....................................................................................................27
Status Bar...................................................................................................................27
Notifications Panel......................................................................................................30
Notification LED..........................................................................................................31
Enter Text..........................................................................................................................32
HTC Sense Keyboard.................................................................................................32
Change the HTC Sense Keyboard Layout..................................................................32
Change the HTC Sense Keyboard Language.............................................................33
Enter Text by Typing on the HTC Sense Keyboard.....................................................33
Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ........................34
Enter Text by Speaking on the HTC Sense Keyboard ................................................34
Enter Text with Word Prediction on the HTC Sense Keyboard ...................................35
Swype Keyboard ........................................................................................................35
Switch to the Swype Keyboard ...................................................................................35
Enter Text Using Swype .............................................................................................36
Enter Text by Typing on the Swype Keyboard or by Speaking....................................36
Edit Text.....................................................................................................................37
Phone Calls ..............................................................................................................................39
Make Phone Calls..............................................................................................................39
Call Using Smart Dial..................................................................................................39
Return a Missed Call ..................................................................................................40
Call From Call History.................................................................................................40
Call From People........................................................................................................41
Call Using a Speed Dial Number ................................................................................41
Call a Number in a Text Message, Email Message, or Calendar Event ......................41
Call Emergency Numbers...........................................................................................41
Make International Calls .............................................................................................42
Set Up Speed Dial .............................................................................................................43
Receive Phone Calls..........................................................................................................43
In-call Options....................................................................................................................44
3-way Calling..............................................................................................................45
Put a Call On Hold......................................................................................................45
End a Call...................................................................................................................45

Table of Contents iii
Call Services......................................................................................................................46
Caller ID .....................................................................................................................46
Call Waiting ................................................................................................................46
Call Forwarding ..........................................................................................................47
Call History........................................................................................................................47
Open Call History........................................................................................................47
Save a Number From Call History ..............................................................................48
Prepend a Number From Call History.........................................................................49
Block a Caller .............................................................................................................49
Erase Call History.......................................................................................................49
Change Ringtone Settings.................................................................................................49
Visual Voicemail ................................................................................................................50
Set Up Visual Voicemail..............................................................................................50
Review Visual Voicemail.............................................................................................51
Voicemail (Traditional).......................................................................................................52
Voicemail Notification .................................................................................................52
Set Up Voicemail........................................................................................................52
Retrieve Your Voicemail Messages ............................................................................52
Internet Calls......................................................................................................................53
Add an Internet Calling Account..................................................................................53
Make an Internet Call..................................................................................................54
People ......................................................................................................................................55
Your People List ................................................................................................................55
Find People ................................................................................................................56
Set Up Your Profile............................................................................................................56
Add Entries to People App.................................................................................................57
Add a New People Entry.............................................................................................57
Import or Copy Contacts.............................................................................................57
Merge Entries in People.....................................................................................................58
Accept Contact Link Suggestions ...............................................................................58
Manually Merge Entries..............................................................................................59
Break the Link.............................................................................................................59
Send Contact Information ..................................................................................................60

Table of Contents iv
Manage People Entries......................................................................................................61
Edit a People Entry.....................................................................................................61
Delete an Entry...........................................................................................................61
Delete Multiple Entries................................................................................................61
Contact Groups..................................................................................................................61
Create a Group...........................................................................................................61
Send a Message or Email to a Group.........................................................................62
Edit a Contact Group..................................................................................................62
Manage Your Contact Groups ....................................................................................62
Back Up and Restore Your Contacts .................................................................................63
Accounts and Messaging..........................................................................................................64
Gmail.................................................................................................................................64
Create a Google Account............................................................................................64
Sign In to Your Google Account..................................................................................65
View Your Gmail Inbox ...............................................................................................65
Send a New Gmail Message ......................................................................................66
Reply To or Forward an Email Message.....................................................................67
Add a Gmail Account..................................................................................................67
Get Help with Gmail....................................................................................................67
Email .................................................................................................................................67
Add an Email Account ................................................................................................68
Check Your Mail Inbox................................................................................................68
Organize Your Inbox...................................................................................................69
Send an Email Message.............................................................................................70
Read and Reply to an Email Message........................................................................70
Save an Email Message in Tasks...............................................................................71
Manage Email Messages............................................................................................71
Search Email Messages.............................................................................................72
Print Your Email Messages.........................................................................................72
Work with Exchange ActiveSync Email.......................................................................73
Delete an Email Account.............................................................................................74
Use Smart Sync..........................................................................................................74
Change the Email Account Settings............................................................................75

Table of Contents v
Text Messaging and MMS .................................................................................................77
Send a Text Message (SMS)......................................................................................77
Send a Multimedia Message (MMS)...........................................................................77
Send a Group Message..............................................................................................79
Save and Resume Composing a Draft Message ........................................................79
Read and Reply to a Message....................................................................................80
Protect Your Messages ..............................................................................................82
Block Unwanted Messages.........................................................................................83
WAP Push Messages.................................................................................................83
Delete Messages and Conversations..........................................................................83
Back Up and Restore Your Text Messages................................................................84
Text and Multimedia Message Options.......................................................................85
Social Networking Accounts...............................................................................................87
Facebook....................................................................................................................88
Twitter.........................................................................................................................88
Google+......................................................................................................................88
YouTube.....................................................................................................................88
Start a Chat Using Google Talk ..................................................................................89
Apps and Entertainment............................................................................................................91
Get Apps............................................................................................................................91
Get Apps from Google Play........................................................................................91
Download Apps from the Web ....................................................................................92
Uninstall an App .........................................................................................................92
Navigation..........................................................................................................................93
HTC Car.....................................................................................................................93
Google Maps..............................................................................................................95
Google Latitude........................................................................................................100
Scout........................................................................................................................100
Music...............................................................................................................................101
Listen to Music..........................................................................................................101
Beats Audio - Make Your Music Sound Better..........................................................102
Add a Song to the Queue .........................................................................................102
Playlists....................................................................................................................102

Table of Contents vi
Update Album Covers and Artist Photos...................................................................104
Set a Song as a Ringtone.........................................................................................104
Search for Lyrics, Music Videos, and More...............................................................105
Google Play Music....................................................................................................106
Music Plus................................................................................................................106
FM Radio.........................................................................................................................107
TV....................................................................................................................................108
Set Up the TV App....................................................................................................108
Use the EPG.............................................................................................................109
Schedule TV Programs.............................................................................................109
Watch On Demand Videos .......................................................................................109
Set Up Your Remote Control....................................................................................110
Customize the Remote Control Buttons....................................................................111
Control Your TV with HTC Remote...........................................................................111
Control Your TV From the Notifications Panel...........................................................112
HTC Watch......................................................................................................................112
Create or Sign In to Your HTC Watch Account.........................................................112
Rent or Buy a Video with HTC Watch.......................................................................113
Manage Your HTC Watch Downloads ......................................................................113
Change the HTC Watch Settings..............................................................................114
Check What’s Linked to Your HTC Watch Account...................................................114
Delete Your HTC Watch Account..............................................................................114
HTC Watch FAQs.....................................................................................................114
Google Play Movies & TV................................................................................................114
Wireless Display..............................................................................................................115
Share on the Big Screen...........................................................................................115
About HTC Media Link HD........................................................................................116
Kid Mode .........................................................................................................................116
Web and Data.........................................................................................................................118
Data Services –4G LTE and 3G Networks.......................................................................118
Your User Name.......................................................................................................118
Launch a Web Connection........................................................................................118
Data Connection Status and Indicators.....................................................................118

Table of Contents vii
Turn the Data Connection On or Off.........................................................................119
Data Services FAQs.................................................................................................119
Manage Your Data Usage ........................................................................................120
Wi-Fi................................................................................................................................122
Turn Wi-Fi On and Connect to a Wireless Network...................................................122
Prevent Notifications from Unsecured Wi-Fi Networks..............................................122
Connect to a Wi‑Fi Network via WPS.......................................................................123
Disconnect from a Wireless Network ........................................................................123
Virtual Private Networks (VPN)........................................................................................123
Add a VPN Connection.............................................................................................124
Connect to a VPN.....................................................................................................124
Disconnect From a VPN ...........................................................................................124
Search for Information .....................................................................................................124
Perform Searches on the Web and Your Phone .......................................................125
Search the Web with Your Voice ..............................................................................125
Set Search Options...................................................................................................125
Get Instant Information with Google Now..................................................................125
Browse the Web ..............................................................................................................127
Open the Browser.....................................................................................................127
Use Browser Tabs....................................................................................................128
Save Web Content For Later....................................................................................129
Add and Manage Your Bookmarks...........................................................................129
Browsing History.......................................................................................................130
Private Browsing.......................................................................................................130
Set Browser Options.................................................................................................131
Use Google Chrome to Browse the Web..................................................................131
Mobile Hotspot.................................................................................................................131
Share Internet Connection via USB Tethering..................................................................132
Connect to the Internet Through a Computer...................................................................133
Wi‑Fi Printing...................................................................................................................133
Camera and Video..................................................................................................................135
Launch the Camera .........................................................................................................135
Take a Photo............................................................................................................136

Table of Contents viii
Record a Video.........................................................................................................137
Camera Scenes........................................................................................................138
Change Camera and Video Settings.........................................................................140
Access Photos and Videos ..............................................................................................140
View Photos and Videos...........................................................................................140
Watch and Edit Videos .............................................................................................141
View Photo Highlights...............................................................................................143
View the Highlights of an Event ................................................................................143
Organize Photos and Videos....................................................................................143
View Photos in Your Social Networks.......................................................................145
Edit Your Photos.......................................................................................................145
Create an Action Sequence Shot..............................................................................146
Edit a Group Shot.....................................................................................................147
Remove Unwanted Objects in a Photo .....................................................................147
Send Your Photos and Videos..................................................................................148
Share Your Photos on Social Networks....................................................................148
Share Memories Through HTC Share.......................................................................149
Tools and Calendar.................................................................................................................151
Calendar..........................................................................................................................151
View the Calendar ....................................................................................................151
Create or Edit an Event ............................................................................................152
Choose Which Calendar to Show.............................................................................152
Share an Event (vCalendar) .....................................................................................153
Accept or Decline a Meeting Invitation......................................................................153
Dismiss or Snooze Reminders..................................................................................154
Calculator ........................................................................................................................154
Clock & Alarm..................................................................................................................155
Set the Date and Time Manually...............................................................................155
Set an Alarm.............................................................................................................155
Checking Weather ...........................................................................................................155
Tasks...............................................................................................................................156
Create a Task...........................................................................................................156
Manage Tasks..........................................................................................................156

Table of Contents ix
Manage Task Lists....................................................................................................157
Voice Recorder................................................................................................................157
Record Your Voice....................................................................................................157
Dropbox...........................................................................................................................158
HTC Sync Manager .........................................................................................................162
Install HTC Sync Manager on a Windows Computer ................................................163
Transfer iPhone Content to Your HTC Phone...........................................................163
Copy or Remove Media on Your Phone....................................................................164
Sync Data Between Your Phone and Your Computer...............................................164
Sync Music, Photos, and Videos Between Your Phone and Your Computer ............165
Sync Playlists Between Your Phone and Your Computer .........................................165
Sync Documents From Your Computer to Your Phone.............................................166
Get Help...................................................................................................................166
Bluetooth and NFC ..........................................................................................................166
Connect a Bluetooth Headset or Car Kit...................................................................166
Reconnect a Headset or Car Kit ...............................................................................167
Disconnect From a Bluetooth Device........................................................................167
Send Information Using Bluetooth ............................................................................168
Where Sent Information is Saved .............................................................................169
Receive Files Using Bluetooth..................................................................................169
Use Bluetooth FTP Server........................................................................................170
Share Content with NFC...........................................................................................171
Update Your Phone .........................................................................................................172
Prepare for a Phone Update.....................................................................................172
Update the Operating System...................................................................................173
Update Your Profile ..................................................................................................173
Update Your PRL .....................................................................................................173
Sprint Worldwide Wireless Service..........................................................................................174
Activate Sprint Worldwide Service on Your Account ........................................................174
Your SIM Card.................................................................................................................174
Enable Global Roaming Mode .........................................................................................175
Make and Receive Worldwide Calls.................................................................................175
Voicemail Service for International Use............................................................................176